--- title: 'Technical Service Specialist at ARX Robotics GmbH' canonical: 'https://feeny.ai/job/technical-service-specialist-arx-robotics-gmbh-kyiv-1crgqdg37ns4' type: 'job' last_seen: '2026-10-31' --- # Technical Service Specialist at ARX Robotics GmbH - **Company:** ARX Robotics GmbH - **Location:** Kyiv, Ukraine - **Posted:** 2026-10-28 - **Last confirmed live:** 2026-10-31 - **Apply:** https://job-boards.eu.greenhouse.io/arxroboticsgmbh/jobs/5007125101 ## Job description ## About the Role Our Kyiv team keeps ARX Robotics systems running where it matters most. As a Technical Service Specialist, you make sure our products perform reliably in the field and in the workshop. You diagnose faults, repair and maintain systems, and bring the user's perspective back to our engineers, so every product gets better with each deployment. This role combines hands-on technical work, user support, and close collaboration with partners. You will travel across Ukraine, solve problems on site, and help operators use our technology with confidence. ## What You'll Build - Reliable field performance: diagnosing and resolving faults on systems in the field and in our workshop. - Maintenance that prevents problems: carrying out scheduled servicing and complex repairs that keep our systems in top operational condition. - Better products: testing updates and modifications, and turning what you see in the field into concrete improvements. - Confident users: running training sessions and briefings that help operators get the most out of our systems. - Direct feedback loops: collecting structured user feedback and passing it straight to our engineering team. ## What You Bring - A technical foundation in mechatronics, electronics, mechanics, or a related field, gained through education or hands-on experience. - A practical, hands-on mindset and a clear approach to solving problems. - Analytical thinking: you break down complex faults and look for root causes. - Readiness to travel regularly on business trips across Ukraine. - A fast learner who enjoys picking up new technologies. - Clear communication with users, partners, and colleagues. - A valid driving licence, and experience driving a manual car (a plus). - English proficiency for working with documentation and suppliers (a plus). Please note: You do not need to meet every single requirement to apply. We welcome motivated candidates who are eager to grow into the role and develop their expertise further. ## About Us ARX is a dual-use technology company that specializes in developing autonomous unmanned systems and sensors for the European defence sector. Our dual-use unmanned ground systems and sensors assist NATO Armies and civilian first responders in tackling their most challenging problems by providing them with training and information to make better decisions and take effective actions in life-or-death situations. As our team continues to expand rapidly, we are seeking motivated candidates who are excited to work in a highly energetic, creative, and innovative team dedicated to developing autonomous systems for challenging environments. We operate in a dynamic sector where collaboration, sharing innovative ideas, and developing novel problem-solving strategies are ingrained in our work culture. If you are passionate about overcoming challenges that have a real impact on the security of our democracies, apply here to join ARX and help shape the future of dual-use technology! ARX is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. You can find ARX Robotics Applicant Privacy Policy [here](https://www.arx-robotics.com/legal/privacy#4-applicant-management). ## About ARX Robotics GmbH ## Company Overview - **One-liner**: ARX Robotics develops mission-ready, software-defined autonomous mobile robotics and a digitalization platform (MITHRA OS) to modernize legacy military fleets and strengthen European defense sovereignty. - **Entity Type**: Private (funding stage: Series A extension; total funding €42M) - **Headquarters**: Munich, Germany - **Founded**: 2022 - **Founders**: Marc Wietfeld (CEO), Maximilian Wied (CTO), Stefan Roebel (COO) ## Core Business - **Primary industry/industries**: Defense and Space Manufacturing; Autonomous Mobile Robotics; Defense Technology - **Target customers**: Western armed forces, defense ministries, and allied governments (B2G) - **Mission or purpose statement**: "Strengthen Europe’s technological resilience and sovereignty with software-defined systems built by soldiers and ready for deployment." ## Products & Services - **HECTOR**: Scalable land capability – an autonomous unmanned ground vehicle (UGV) designed for frontline battlefields and complex multimodal logistics. (Hardware + software) - **MITHRA OS**: A comprehensive digitalization platform that transforms both new and legacy platforms into networked, AI-enabled, and tactically deployable systems. Modular, open-architecture, mission-ready. (SaaS/platform) ## Market Standing - **Valuation/Market Cap**: Not disclosed; total funding of €42M as of the Series A extension in early 2025 - **Key Metric**: Annual Revenue not publicly available; total funding €42M (2025) - **Notable Investors/Partners**: NATO Innovation Fund, HV Capital (lead Series A), Speedinvest (lead extension), Project A Ventures, Omnes Capital, Discovery Ventures - **Growth Signals**: - Team grew to ~140 employees by winter 2025 - Opened offices in London, Berlin, and Kyiv - Systems actively deployed in Ukraine and used by multiple European armed forces - Expansion into UK with a production facility and predominantly UK supply chain ## Competitive Advantages - **Software-defined, open-architecture systems** that enable rapid integration with existing command systems and legacy fleets - **Built by soldiers** – strong domain expertise and real-world testing - **Backed by NATO Innovation Fund**, signaling strategic government alignment - **European production focus** reduces supply chain dependency and supports reindustrialization of defense capabilities ## Strategic Focus - Scaling production capacity across Europe (UK facility announced) - Forming strategic industrial partnerships to accelerate manufacturing - Deepening AI and autonomous capabilities for frontline deployment - Expanding from UGVs to a broader platform ecosystem for multi-domain operations ## Why Work Here - **Culture**: Mission-driven environment emphasizing purpose, innovation, collaboration, and bravery. Values directly tied to strengthening European security. - **Work model**: Hybrid/in-office presence expected given hardware-software integration; offices in Munich, Berlin, London, and Kyiv. - **Growth**: Rapidly scaling startup (from ~40 to 140+ in a year) offers significant career progression opportunities. - **Engineering focus**: Heavy investment in autonomy, sensor fusion, perception, DevOps, and safety engineering. Hands-on robotics development with real-world impact. - **Perks**: Mentioned "For secure Europe and further benefits" – specifics not detailed; typical startup perks likely include equity, flexible working, and equipment. ## Sources 1. [arx-robotics.com](https://www.arx-robotics.com/) 2. [arx-robotics.com/about-us](https://www.arx-robotics.com/about-us) 3. [arx-robotics.com/careers](https://www.arx-robotics.com/careers) 4. [linkedin.com/company/arx-robotics](https://www.linkedin.com/company/arx-robotics) 5. 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