--- title: 'Technical Solution Engineer at WalkMe' canonical: 'https://feeny.ai/job/technical-solution-engineer-walkme-tel-aviv-94nqbe49bzxq' type: 'job' last_seen: '2026-10-29' --- # Technical Solution Engineer at WalkMe - **Company:** WalkMe - **Location:** Tel Aviv, Israel - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-22 - **Last confirmed live:** 2026-10-29 - **Apply:** https://jobs.lever.co/walkme/a1ba108a-ab97-42c5-971e-93c12f86226f ## Job description WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance. So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you! We are seeking a Technical Solution Engineer to join our growing team. This hands-on, execution-focused role combines technical solution delivery with deep customer engagement and systems analysis. Working closely with Software Engineers, Product Managers, Solution Architects, Professional Services, and Customer Success, you will translate business requirements into effective digital adoption experiences, solve complex technical challenges, and ensure the ongoing success of our enterprise customers. ## Key Responsibilities - Implementation & Build: Build, configure, and implement digital adoption solutions embedded within complex web applications according to defined requirements, timelines, and quality standards. - System & Process Analysis: Analyze and research customer use cases, user workflows, and application processes in web systems to design scalable technical solutions. - Technical Troubleshooting & Monitoring: Monitor production logs in backoffice systems to proactively identify and address potential issues before they impact end-users. Serve as an internal point of escalation for Support and Technical teams to drive root-cause resolutions. - Solution Architecture & Execution: Participate in solution design discussions, owning assigned build components end-to-end—including DOM manipulation, custom scripting, configuration, testing, and iterating based on feedback. - Quality Assurance & Performance: Execute thorough quality assurance testing to ensure implementations scale to millions of users while meeting accessibility, responsiveness, and cross-browser/platform standards. - Cross-Functional Collaboration: Partner closely with Software Engineers, Product Managers, Customer Success, Professional Services, and Support to ensure seamless customer deliveries and share direct product feedback with R&D. - Lifecycle Maintenance: Maintain and enhance existing digital adoption implementations through application releases, platform updates, and evolving customer processes. - Innovation & Excellence: Proactively identify innovative ways to provide customers with an outstanding product experience while advancing digital adoption capabilities. Required Qualifications - A B.A from a leading university - a must! - Full professional proficiency in English (written and spoken) with the ability to communicate clearly and eloquently. - Proficiency with JavaScript, HTML, CSS, jQuery, Web Developer Tools, and DOM Manipulation. - Knowledge and understanding of UI/UX principles. - Strong multi-tasking skills, customer-service orientation, and the ability to quickly learn new technologies and product lines in a dynamic environment. - Customer service orientation. - Ability to work independently with little direct supervision, managing assigned tasks while navigating cases of confusion or incomplete information. - Willingness to work in a hands-on and dynamic environment with a constantly evolving product. - Excellent communication skills. - Exceptional attention to detail and commitment to delivering reliable, scalable, high-quality solutions. ## About WalkMe ## Company Overview - **One-liner**: WalkMe provides a digital adoption platform (DAP) that helps organizations drive user engagement, productivity, and ROI across their software stack. - **Entity Type**: Private (subsidiary of SAP, acquired in 2024; formerly public under ticker WKME) [walkme.com](https://www.walkme.com/careers/) - **Headquarters**: San Francisco, California, United States (with major offices in Tel Aviv, Israel and other global locations) [linkedin.com](https://linkedin.com/company/walkme) - **Founded**: 2011 [walkme.com](https://www.walkme.com/about-us/) - **Founders**: Dan Adika, Rafael Sweary, Eyal Cohen, and Yuval Shalom Ozanna [walkme.com](https://www.walkme.com/about-us/) ## Core Business - **Primary industry**: Digital Adoption Platform (DAP) – software that overlays existing applications to guide users, automate tasks, and provide analytics. - **Target customers**: B2B enterprise; serves 27% of the Fortune 500 with ~1,600 customers across 42+ countries [walkme.com](https://www.walkme.com/about-us/) - **Mission**: “To fundamentally transform the productivity of humanity by harnessing the power of technology.” [walkme.com](https://www.walkme.com/about-us/) ## Products & Services - **WalkMe Digital Adoption Platform (SaaS)**: An intelligent overlay that provides in-app guidance, workflow automation, user analytics, and AI-driven insights to improve software adoption and reduce support costs. [walkme.com](https://www.walkme.com/about-us/) - **WalkMe Challenge**: A product demo and learning tool that lets users experience the platform’s capabilities interactively. [walkme.com](https://www.walkme.com/careers/) ## Market Standing - **Valuation/Market Cap**: Not publicly available (acquired by SAP in 2024; terms undisclosed) [walkme.com](https://www.walkme.com/careers/) - **Key Metric**: Annual revenue of $267M (as of latest data) [linkedin.com](https://linkedin.com/company/walkme) - **Notable Investors/Partners**: SAP (parent company); FedRAMP Ready status for US Federal market entry [walkme.com](https://www.walkme.com/about-us/) - **Growth Signals**: 907 employees (+4.7% YoY), 35M users, presence in 42+ countries, and multiple 2025 awards including Gold Globee Award for Best AI Integration into Existing Systems [walkme.com](https://www.walkme.com/about-us/), [linkedin.com](https://linkedin.com/company/walkme) ## Competitive Advantages - Pioneer and market leader in the digital adoption category. - FedRAMP Ready certification, enabling sales to US federal agencies. - Deep integration with SAP’s ecosystem, providing access to a massive enterprise customer base. - Strong brand recognition with a large, loyal customer base (27% of Fortune 500). ## Strategic Focus - Accelerating growth through post-merger integration with SAP, leveraging SAP’s product portfolio and distribution channels. - Deepening GenAI capabilities to enhance automation and user guidance. - Expanding into new markets (e.g., US Federal) and strengthening partner relationships. ## Why Work Here - **Culture highlights**: Emphasizes meritocracy, collaboration, and transparency. Diverse Employee Resource Groups (Women in WalkMe, LGBTQIA+, Disability & Neurodiversity, etc.) foster belonging. [walkme.com](https://www.walkme.com/careers/) - **Work policy**: Hybrid – most team members are expected in-office three days a week (unless at customer sites or events). [walkme.com](https://www.walkme.com/careers/) - **Benefits**: Comprehensive health plans, mental health support, “RefreshMe” mental health days, generous PTO, parental leave, childcare assistance, 401(k) matching, and equity through SAP One Virtual. Professional development via career pathways, leadership programs, and learning resources. [walkme.com](https://www.walkme.com/careers/) - **Interview process**: Includes recruiter screen, manager interview, skills assessment, culture-fit conversation, and final offer stage – with a focus on behavioral and situational questions. [walkme.com](https://www.walkme.com/careers/) ## Sources 1. [walkme.com](https://www.walkme.com/careers/) – WalkMe Careers page 2. [walkme.com](https://www.walkme.com/about-us/) – WalkMe About Us page 3. [linkedin.com](https://linkedin.com/company/walkme) – WalkMe LinkedIn profile 4. [builtin.com](https://builtin.com/company/walkme) – Built In company profile 5. [jobs.lever.co](https://jobs.lever.co/walkme) – WalkMe job listings on Lever ## Other roles at WalkMe - [Growth Marketing Manager, PLG (full-time contractor)](https://feeny.ai/job/growth-marketing-manager-plg-full-time-contractor-walkme-tel-aviv-c0545dj8tpet) — Tel Aviv, Israel - [Account Executive, Enterprise](https://feeny.ai/job/account-executive-enterprise-walkme-chicago-vsw5hvqp7wvg) — Chicago, IL - [Technical Architect II - German Speaking](https://feeny.ai/job/technical-architect-ii-german-speaking-walkme-tel-aviv-5ka3pxk0c736) — Tel Aviv, Israel - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-walkme-singapore-phmvxt54nmbc) — Singapore - [Senior Customer Success Manager](https://feeny.ai/job/senior-customer-success-manager-walkme-berlin-rcpm3d07setz) — Berlin, Germany - [Senior Partner Solution Advisor](https://feeny.ai/job/senior-partner-solution-advisor-walkme-sydney-t5vxb70yx8np) — Sydney, Australia - [Product Designer](https://feeny.ai/job/product-designer-walkme-tel-aviv-ydhcyxzxyd0h) — Tel Aviv, Israel - [Senior Software Engineer - Big Data Platform](https://feeny.ai/job/senior-software-engineer-big-data-platform-walkme-tel-aviv-7jbsttmc9gw8) — Tel Aviv, Israel - [Software Engineer Commando Team](https://feeny.ai/job/software-engineer-commando-team-walkme-tel-aviv-ey9j9bt0kytd) — Tel Aviv, Israel - [Solution Advisor](https://feeny.ai/job/solution-advisor-walkme-munich-18d1q7mk07re) — Munich, Germany