--- title: 'Technical Solutions Engineer at Teads' canonical: 'https://feeny.ai/job/technical-solutions-engineer-teads-toronto-rgvwk4cwxaqx' type: 'job' last_seen: '2026-09-11' --- # Technical Solutions Engineer at Teads - **Company:** Teads - **Location:** Toronto, Canada - **Posted:** 2026-08-17 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.eu.greenhouse.io/teads1/jobs/4953794101 ## Job description ## About Teads Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries. For more information, visit [www.teads.com.](https://www.teads.com) ## About the opportunity Teads is looking for a Technical Solutions Engineer to join our team in Canada. This is a second-tier role: you'll take on the platform-level technical issues escalated from first-tier support, investigate them end to end, and work alongside the people building recommendation technology for the open web. You will be the go-to technical support person, owning a broad set of issues from campaign troubleshooting to integrations and escalations. You will partner cross-functionally with key stakeholders across R&D, AdOps, Account Management, and Product to drive client success. Based in Canada and operating during North American business hours, this role complements our global support center in Slovenia to extend our support coverage across time zones. What will you do: - Own second-tier technical cases end to end, keeping them prioritized and within SLA. - Investigate issues escalated by first-tier support and AdOps, and drive them to resolution. - Partner with account managers to support accounts for large, well-known brands. - Run calls with clients to troubleshoot and resolve technical issues. - Handle reports coming in through Slack, Salesforce, email, and other channels promptly. - Verify that campaigns, pixels, and creatives are set up correctly. - Pull data from our databases, analyze it, and turn it into clear insights and solutions for marketers. - Document known issues, workarounds, and escalation paths for the wider team. - Collaborate across teams to surface ideas that improve our products. What will you bring to the team? - Experience in a technical support or technical solutions role, ideally in ad tech, with a track record of resolving customer-facing technical issues. - Systematic, hypothesis-driven troubleshooter who knows when to dig in and when to escalate. - Clear communicator who works well with both technical and non-technical stakeholders, and can de-escalate frustrated clients. - Comfortable in a fast-paced environment juggling multiple priorities. - Solid grasp of how the web works, for example JavaScript, HTML, HTTP, iframes, cookies, the DOM, etc - Working knowledge of SQL for analytical queries (joins, aggregations, CTEs). - Scripting skills in JavaScript, Python, or similar to automate manual work. - Comfortable with spreadsheets (Excel or Google Sheets). - Proficient with a text editor (VS Code, Sublime, Vim, or similar). - Basic Git and command line. - Fluent in English; other languages could be a plus. ## Preferred Qualifications - Prior ad tech experience. - Chrome DevTools for debugging. - Familiarity with Salesforce and Jira. - Familiarity with Google Analytics, Google Tag Manager, or similar tools. - Comfortable working with APIs and REST clients like Postman or Insomnia. - Hands-on use of AI tools such as Claude (Claude Code or Cowork), Gemini, and similar to speed up troubleshooting, analysis, and automation. - Experience with automation tools like n8n or Workato. If you're a self-driven learner who enjoys digging into complex technical problems, we'd love to hear from you, even if you don't tick every box. If you're curious, eager to learn, and interested in the work, we encourage you to apply. Please submit your CV in English. The pay range for this position is USD $70,000 to $80,000 annually including on target earnings. The actual amount offered may be higher or lower, based on non-discriminatory factors such as experience, job-related knowledge, skills, and abilities. In addition to salary, you may be eligible for our competitive benefits and perks to support you and your family as part of Teads’ total rewards package. Teads utilizes or may utilize artificial intelligence to assist in the screening and selection process to ensure an efficient and fair evaluation of candidates. Life at Teads At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out: - We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web. - As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. - Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role. Our company culture is welcoming, dynamic, diverse, global, and built on top performance. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people. ## About Teads ## Company Overview - **One-liner**: Teads is the omnichannel outcomes platform for the open internet, powering full-funnel advertising outcomes for brands and publishers through predictive AI technology. - **Entity Type**: Private (subsidiary of Outbrain Inc., which is publicly traded on Nasdaq under ticker OB; the two companies combined on February 3, 2025 and operate under the Teads brand) - **Headquarters**: New York, USA - **Founded**: 2011 - **Founders**: Pierre Chappaz, Bertrand Quesada, Loïc Soubeyrand, and Jean-Baptiste Crouzet ## Core Business - Primary industry/industries: Digital Advertising Technology (AdTech), Programmatic Advertising, Omnichannel Marketing - Target customers: B2B — serving brands, advertisers (20,000+ globally), and publishers/media owners (10,000+ properties) - Mission or purpose statement: "Empower brands to create connected consumer experiences that drive real results, from awareness to performance." ## Products & Services - **Teads Omnichannel Outcomes Platform**: An AI-powered platform that unites premium media, an advanced omnichannel graph, data-driven creative, and predictive technology to deliver full-funnel outcomes across screens. - **Predictive AI Engine**: Proprietary technology that leverages deep understanding of consumer engagement to optimize business outcomes across all screens. - **High-Impact Creative Solutions**: Beautiful, fluid ad experiences designed to deliver maximum outcomes for every marketing objective. - **Premium Media Network**: Access to 2 billion+ consumers across 10,000 properties and 50 markets. - **Richer Signals & Measurement**: Expanded dataset spanning audience, contextual, conversion, and purchase insights for effective advertising. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed for the combined entity. Outbrain Inc. (prior to merger) had a market cap of approximately $200M–$300M as of late 2024. - **Key Metric**: Total Funding — Teads was acquired by Altice Europe in 2017 for ~$300M, then purchased by Outbrain in 2023 for $600M; the combined company is now one of the most scaled advertising platforms on the open internet. - **Notable Investors/Partners**: Outbrain Inc.; prior investors include Altice Europe. Partners include 10,000+ publishers and 20,000+ advertisers globally. - **Growth Signals**: Combined with Outbrain in February 2025 to form the new Teads; operates in 30+ countries with nearly 1,800 employees; recognized as one of the best places to work by leading organizations worldwide. ## Competitive Advantages - **Scale & Reach**: Direct partnerships with 10,000+ publishers and 20,000+ advertisers, reaching 2 billion+ consumers across 50 markets. - **Predictive AI Technology**: Proprietary AI engine that optimizes outcomes using deep consumer engagement data. - **Omnichannel Capabilities**: Full-funnel platform covering awareness, consideration, and performance across all screens. - **Open Internet Focus**: Differentiated from walled gardens (Google, Meta) by powering the open internet ecosystem. - **Premium Media Environments**: Ad placements in high-quality, brand-safe contexts that delight consumers. ## Strategic Focus - **Post-Merger Integration**: Combining Outbrain and Teads into a unified global platform under the Teads brand. - **Full-Funnel Outcomes**: Expanding from awareness to performance marketing, delivering measurable business results. - **AI Innovation**: Continued investment in predictive AI and machine learning to enhance targeting, creative, and measurement. - **Global Expansion**: Growing presence across 30+ countries and deepening partnerships with premium publishers and advertisers. ## Why Work Here - **Work-Life Balance**: Flexible hybrid schedules, remote work support, and a focus on well-being. - **Internal Mobility & Career Growth**: Tailored career programs, internal mobility opportunities, global mentorship network, and a learning platform with product training and soft skills development. - **Global Team**: Nearly 1,800 employees across 36 countries and 30+ countries, creating a diverse, international environment. - **Diversity with Purpose**: Commitment to inclusive, equitable workplace where diverse perspectives are valued. - **Innovation Culture**: Described as "human driven, powered by AI" with values including obsession with outcomes, evolution, and relentless customer focus. - **Recognition**: Named one of the best places to work by leading organizations globally. - **Office/Remote Policy**: Flexible hybrid schedules with remote work support; headquarters in New York with global offices. ## Sources 1. [teads.com](https://www.teads.com/) 2. [teads.com/about-teads](https://www.teads.com/about-teads/) 3. [teads.com/teads-careers](https://www.teads.com/teads-careers/) 4. [job-boards.greenhouse.io/teads1](http://job-boards.eu.greenhouse.io/teads1) ## Other roles at Teads - [Campaign Manager](https://feeny.ai/job/campaign-manager-teads-sydney-nm0j18we4262) — Sydney, Australia - [Sales Manager](https://feeny.ai/job/sales-manager-teads-shenzhen-j121dyestnse) — Shenzhen, China - [Sales Executive](https://feeny.ai/job/sales-executive-teads-seoul-b5kjqd3p513y) — Seoul, South Korea - [Sales Manager, Vietnam](https://feeny.ai/job/sales-manager-vietnam-teads-ho-chi-minh-city-mjf1f9fbs8g9) — Ho Chi Minh City, Vietnam - [Campaign Management Intern](https://feeny.ai/job/campaign-management-intern-teads-milan-4cd3r6ajwfgp) — Milan, Italy - [Sales Manager](https://feeny.ai/job/sales-manager-teads-amsterdam-b2a008aex0ax) — Amsterdam, Netherlands - [Sales Director - Team Dentsu](https://feeny.ai/job/sales-director-team-dentsu-teads-dallas-byp6pexcmgpa) — Dallas, TX - [Account Executive - Team Independents](https://feeny.ai/job/account-executive-team-independents-teads-chicago-pnrnnkm3kmvk) — Chicago, IL - [Account Executive - Team Omnicom](https://feeny.ai/job/account-executive-team-omnicom-teads-new-york-a33e7jm4r0qb) — New York, NY - [Senior Product Manager Performance team](https://feeny.ai/job/senior-product-manager-performance-team-teads-london-ermv3arnk84b) — London, United Kingdom