---
title: 'Technical Solutions Engineering Manager at OpenLoop Health'
canonical: 'https://feeny.ai/job/technical-solutions-engineering-manager-openloop-health-united-states-342k4bhyc64n'
type: 'job'
last_seen: '2026-09-10'
---

# Technical Solutions Engineering Manager at OpenLoop Health

- **Company:** OpenLoop Health
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-05-13
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/openloophealth/5cb5eede-0f57-45dd-9dca-63d5caa56b28/application

**Skills:** Software Engineering, Modern Software Architecture, System Design, Cloud Environments, AWS, SDLC, CI/CD, Agile Practices, AI Tools, Claude, Prompt Engineering, Project Management, Stakeholder Management, Performance Management

> The Enterprise Applications Engineering Manager leads a team of solutions engineers, overseeing end-to-end delivery of high-impact enterprise applications and integrations. This role combines people management, technical leadership, and operational execution, serving as a bridge between Product, Engineering, and Cus...

## Job description

## About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

## About the Role

OpenLoop is looking for an Technical Solutions Engineering Manager to join our team. The ideal candidate will have a strong technical background, proven leadership experience, and a passion for building high-quality software solutions that deliver exceptional user experiences to our customers and clients. The Technical Solutions Engineering Manager leads a team of solutions engineers responsible for designing, building, and delivering high-impact enterprise applications, software solutions and integrations. This role blends people management, technical leadership, and delivery execution. You will oversee end-to-end solution delivery across customer-facing and internal initiatives while remaining hands-on in client communication, complex integrations, and critical problem-solving. In addition, you will own project planning, reporting, and operational processes to ensure predictable, high-quality outcomes. As a key cross-functional leader, you will serve as the bridge between Product, Engineering, Customer Success, and external partners where you will translate business needs into software solutions and integrations.

## What You'll Do

- Team Management
- Hire, mentor, and develop a high-performing team of solutions engineers
- Conduct performance management, career development planning, and regular feedback cycles
- Set team culture, operating cadence, and engineering standards from the ground up
- Partner with leadership on hiring plans, team structure, and long-term growth
- Project & Delivery Management
- Work closely with product, engineering and business stakeholders to deliver high-impact solutions in fast-moving, ambiguous environments
- Translate evolving requirements into clear technical solutions and execution plans
- Drive rapid iteration cycles and enable teams to ship quickly while maintaining quality
- Define project scope, timelines, milestones, and success metrics
- Track progress and proactively manage risks, dependencies, and blockers
- Identify and remove blockers to keep teams moving efficiently
- Operational & Administrative Excellence
- Partner closely with Product, Engineering, and business stakeholders to align on priorities and outcomes
- Communicate progress, risks, and tradeoffs clearly to both technical and non-technical audiences
- Own team-level reporting and operational metrics, including:
- Delivery status and project health
- Resource utilization and capacity planning
- SLA adherence and incident trends
- Provide regular updates to leadership on progress, risks, and outcomes
- Establish and maintain dashboards and reporting mechanisms
- Manage documentation standards across solutions, integrations, and processes
- Technical Oversight
- Provide hands-on technical leadership when needed, especially in early stages
- Drive delivery of high-quality software across multiple initiatives in fast-moving environments
- Perform hands-on technical work while also providing guidance and direction to team members on implementation, best practices, and problem-solving.
- Act as a technical resource for complex issues, balancing individual contribution with mentorship and oversight.
- AI usage proficiency
- Leverage advanced AI tools (including Claude, Level 3 proficiency) to enhance productivity, automate workflows, and support decision-making.
- Evaluate and integrate AI-assisted solutions into daily operations and project execution for themselves and the team

## Who You Are

- 8+ years in software engineering or released experience, including 4+ years managing engineers
- Experience leading high-performing teams and delivering complex projects
- Solid understanding of modern software architecture and system design
- Experience working with cloud environments (AWS preferred)
- Familiarity with SDLC, CI/CD, and agile practices
- Proven ability to operate both as an individual contributor and a technical guide/mentor.
- Advanced proficiency with AI tools, specifically Claude (Level 3 or equivalent), including prompt engineering, workflow integration, and practical application in a business or technical environment.
- Strong problem-solving skills with the ability to translate technical concepts into actionable guidance for others.
- Strong communication, stakeholder and project management skills
- Ability to translate business goals into technical execution
- Experience with hiring, coaching, and performance management of engineers

Our Benefits In addition, for salaried positions you would also be eligible for:

- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more

Our Company We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you.

## About OpenLoop Health

## Company Overview
- **One-liner**: OpenLoop Health provides end-to-end, white-label telehealth infrastructure that enables healthcare and non-healthcare organizations to launch and scale digital health services.
- **Entity Type**: Private
- **Headquarters**: Des Moines, Iowa, United States
- **Founded**: 2020
- **Founders**: Dr. Jon Lensing (CEO & Co-Founder) and Christian Williams (COO & Co-Founder)

## Core Business
- **Primary industry**: Digital Health / Telehealth Infrastructure
- **Target customers**: B2B — Digital health companies, hospitals & health systems, health plans, employers, retail & pharmacy, and non-healthcare entities looking to add virtual care offerings.
- **Mission**: To bring healing anywhere, anytime to anyone across the nation.
- **Vision**: A world where healthcare is accessible, efficient, and tailored to individual needs—delivered wherever the patient may be.

## Products & Services
OpenLoop offers a full-stack, white-labeled suite of services:
- **Technology Platform**: HIPAA-compliant EHR with flexible API integrations, scheduling, booking, payments, and support for both synchronous and asynchronous care. AI-powered operations to streamline clinical workflows.
- **Provider Staffing & Credentialing**: Access to a nationwide, NCQA-credentialed network of clinicians across 30+ specialties and 15+ languages, with full 50-state coverage. Includes licensing, credentialing, and onboarding management.
- **Payer Coverage & Revenue Cycle Management (RCM)**: A network of 600+ payer contracts including Medicare and Medicaid, paired with RCM services to streamline reimbursement.
- **Regulatory, Legal & Compliance Support**: End-to-end legal, financial, and compliance setup, including ongoing regulatory maintenance and expert support.
- **Clinical Pathways**: Over 100 repeatable, scalable, and vetted clinical protocols (e.g., medical weight loss, HRT, urgent care, mental health).
- **Diagnostic Imaging & Labs**: A platform for diagnostic image ordering, referrals, and results, plus access to a network of pharmacy and lab partners for competitive medication costs.

## Market Standing
- **Valuation**: Not publicly available (private company)
- **Key Metric**: Trusted by 3M+ patients annually; serves patients in all 50 states; processes thousands of patient visits per month.
- **Notable Investors/Partners**: Managing board includes Jack Berkowitz, Freddie Martignetti, and Ryan Morley. Client partners span digital health companies, hospitals, health plans, and employers.
- **Growth Signals**: OpenLoop saw **700% YoY growth in 2024**, appointed key executive team members (including a Chief Medical Officer, CFO, CCO, and CPO), and integrated AI technology into its operations. LinkedIn followers grew 124.8% year-over-year.

## Competitive Advantages
- **Full-stack, end-to-end solution**: OpenLoop is the only white-label provider that covers clinical, administrative, regulatory, and technological needs under one roof — clients bring their brand and patients, OpenLoop handles everything else.
- **Nationwide scale**: 50-state PC network, 600+ payer contracts (including Medicare/Medicaid), and a network of thousands of clinicians.
- **NCQA-accredited credentialing**: A streamlined, accredited credentialing process that reduces administrative burden for clients.
- **Proven, repeatable clinical pathways**: Over 100 pre-vetted, scalable protocols allow clients to launch new programs quickly and safely.
- **Deep Midwest roots**: Headquarters in Des Moines, Iowa, with a commitment to building local talent and positioning Iowa as a hub for healthcare transformation.

## Strategic Focus
- **AI integration**: Embedding AI to streamline clinical workflows, enhance patient support, and guide optimized care pathways.
- **Expansion of clinical pathways**: Continuously developing new, ready-to-use care programs (e.g., medical weight loss, HRT, anti-aging, mental health).
- **Scaling partnerships**: Serving a growing range of organizations from digital health startups to large employers and health systems.
- **National reach**: Deepening 50-state coverage and payer relationships to enable truly national virtual care delivery.

## Why Work Here
- **Culture & Mission**: Driven by a mission to “bring healing anywhere,” with a strong focus on expanding healthcare access. The team is described as passionate, energetic, and focused on driving long-lasting results.
- **Work Environment**: Hybrid work environment with a pet-friendly office in Des Moines, Iowa. The company is deeply committed to its Iowa roots and building a skilled local workforce.
- **Benefits**: Competitive salary, generous PTO, medical/dental/vision insurance, and a 401k program.
- **Growth & Impact**: Employees report feeling empowered to make a lasting impact on virtual care delivery. The company saw explosive 700% YoY growth in 2024, indicating a dynamic and scaling environment.
- **Leadership**: Experienced executive team including a CEO/co-founder with a personal connection to healthcare access challenges, a COO/co-founder, a CMO, CFO, CCO, CPO, and General Counsel.
- **Caution**: The careers page explicitly warns of fraudulent job postings and fake recruiter outreach. Candidates should verify any role or offer by emailing fraud@openloophealth.com.

## Sources
1. [openloophealth.com](https://openloophealth.com/)
2. [openloophealth.com/careers](https://openloophealth.com/careers)
3. [openloophealth.com/team](https://openloophealth.com/team)
4. [openloophealth.com/blog/who-is-openloop-health](https://openloophealth.com/blog/who-is-openloop-health)
5. [linkedin.com/company/openloophealth](https://www.linkedin.com/company/openloophealth)

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