--- title: 'Technical Solutions Specialist- FTC at xAI' canonical: 'https://feeny.ai/job/technical-solutions-specialist-ftc-xai-dublin-pdbq1ggmc3v2' type: 'job' last_seen: '2026-09-07' --- # Technical Solutions Specialist- FTC at xAI - **Company:** xAI - **Location:** Dublin, Ireland - **Posted:** 2026-07-08 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/xai/jobs/5182478007 ## Job description SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ## ABOUT THE ROLE: The Ad Technical Solutions team is the primary technical support contact for SpaceXAI's advertisers and the global sales organisation. We deliver high-quality technical expertise to help advertisers succeed with X Ads and Analytics, while providing critical operational support to the X Ads Engineering teams and our Sales teams. As the SpaceXAI Ads business continues to scale rapidly, we are looking for exceptional technical problem-solvers to join our team in Dublin. You will play a key role in unblocking revenue, improving processes, and enabling both our sales teams and advertisers to drive sustainable growth. ## RESPONSIBILITIES: As a Technical Solutions Specialist, you will be a critical bridge between advertisers, sales, and engineering. Your work directly contributes to revenue growth and product improvement. Key responsibilities include: - - Deliver prompt, clear, and high-quality technical support to advertisers and internal sales stakeholders via our internal systems - Troubleshoot complex ad setup, tracking, and performance issues across the full suite of X Ads products - Partner closely with Engineering, Product, Sales, and Operations teams to resolve issues and drive cross-functional initiatives - Identify recurring issues and proactively propose solutions, new tooling, improved processes, and automation opportunities - Create clear, helpful documentation, FAQs, and support content to scale the team’s impact - Monitor support metrics, campaign performance data, and trends to continuously improve quality, efficiency, and advertiser experience - Manage multiple initiatives and projects effectively, delivering measurable results against tight deadlines - Relay technical campaign insights and performance data to Sales partners in a clear, business-friendly manner ## BASIC QUALIFICATIONS: - Bachelor’s degree (BS/BA) or equivalent experience - 4+ years of relevant experience in technical support, solutions engineering, ad operations, or a similar client-facing technical role - Strong analytical skills with proven proficiency in Excel, SQL, Terminal, and BigQuery (or similar) - Experience using online advertising tracking tools (Google Tag Manager, Google Campaign Manager, Adobe Analytics, Tealium) and website pixel and /conversion tracking. - Previous experience in the advertising technology (AdTech) or social media ecosystem - Experience working directly with Engineering, Sales and Product teams on digital advertising products - Demonstrated ability to manage multiple high-priority projects and stakeholders simultaneously in a dynamic environment - Excellent written and verbal communication skills,  you can translate complex technical concepts for both technical and non-technical audiences - Ability to work 5 days per week from our Dublin office ## PREFERRED SKILLS AND EXPERIENCE: - You are a technically strong, customer-obsessed problem solver who thrives in a fast-paced, ambiguous environment. You combine deep analytical capability with excellent communication skills and a genuine passion for helping the business succeed. SpaceXAI is an equal opportunity employer. For details on data processing, view our [Recruitment Privacy Notice](https://x.ai/legal/recruitment-privacy-notice). ## About xAI ## Company Overview - **One‑liner**: xAI builds artificial intelligence systems to accelerate human scientific discovery and “understand the universe,” with products spanning frontier reasoning models, real‑time voice, and generative media. - **Entity Type**: Private (last funding round: Series E, January 2026; acquired by SpaceX in February 2026) - **Headquarters**: Palo Alto, California, USA (additional offices in Seattle, WA; Memphis, TN; London, UK) - **Founded**: 2023 - **Founders**: Elon Musk ## Core Business - Primary industry: Artificial Intelligence (AI research, large language models, voice AI, generative media) - Target customers: B2B (developers via API), B2C (consumers via Grok on 𝕏, SuperGrok subscriptions), Enterprise & Government (xAI for Government) - Mission: “To understand the universe” – building AI that extends what humanity can know and do. ## Products & Services - **Grok (base models)** : A conversational AI assistant modeled after *The Hitchhiker’s Guide to the Galaxy*, available on the 𝕏 platform and via API. - **Grok 4 / Grok 4 Heavy**: The most intelligent reasoning models, featuring native tool use and real‑time search integration (SuperGrok and Premium+ tiers). - **Grok Voice Agent API / Voice Agent Builder**: Create custom voice agents in under two minutes (no‑code) – includes speech‑to‑text, text‑to‑speech, custom voice cloning, and multilingual support. - **Grok Imagine API**: State‑of‑the‑art video generation API (quality, cost, latency). - **Grok‑1.5 / Grok‑2 / Grok‑2 mini**: Earlier model releases with improved reasoning and 128K context length. - **PromptIDE**: An integrated development environment for prompt engineering and interpretability research. - **xAI for Government**: A suite of frontier AI products tailored for U.S. government customers. - **Colossus Supercomputer**: 200,000‑GPU cluster built in 122 days, used for training xAI models; now also leased to Anthropic (Colossus 1 agreement). All products are delivered as SaaS, API, and model weights (open‑source release of Grok‑1). ## Market Standing - **Valuation / Funding**: - Series B (May 2024): $6 B - Series C (Dec 2024): $6 B (led by A16Z, BlackRock, Fidelity, Kingdom Holdings, Lightspeed, MGX, Morgan Stanley, OIA, QIA, Sequoia, Valor, Vy Capital, others) - Series E (Jan 2026): $20 B - Acquisition by SpaceX announced Feb 2, 2026 (terms not disclosed). - **Key Metric**: Total disclosed funding ~$32 B; annual revenue not publicly available. - **Notable Investors/Partners**: A16Z, BlackRock, Fidelity, Sequoia Capital, Morgan Stanley, Kingdom Holdings, Lightspeed, MGX, Valor Equity Partners, Vy Capital, Anthropic (Colossus deal), U.S. Department of War (selected Dec 2025). - **Growth Signals**: - Rapid scaling from founding to 200K‑GPU cluster in 122 days. - Over 214 open roles listed on Greenhouse as of mid‑2026. - #1 on Big Bench Audio (Grok 4 audio performance). - Expanded into voice agents, video generation, and government verticals within 3 years. - Acquisition by SpaceX signals deep integration with space‑tech resources. ## Competitive Advantages - **Compute infrastructure**: Colossus supercomputer – one of the largest GPU clusters in existence, enabling faster training and larger models. - **Model performance**: Grok 4 claims “most intelligent model in the world” with top benchmarks (Big Bench Audio #1). - **Vertical integration**: Tight coupling with 𝕏 platform for data, distribution, and real‑time world knowledge. - **Speed of execution**: “Move quickly and fix things” culture; built Colossus in 122 days. - **Government contracts**: Early access to public‑sector AI markets (U.S. Department of War). - **Talent density**: Small, focused team of researchers and engineers; in‑person work accelerates iteration. ## Strategic Focus - **Continue advancing frontier reasoning** (Grok 4 Heavy, next‑gen models). - **Expand voice and multimodal APIs** for developers (Voice Agent Builder, Custom Voices Library). - **Deepen government / defense partnerships** (xAI for Government, Department of War). - **Scale infrastructure** post‑acquisition via SpaceX resources. - **Remain “open” where strategic** (open‑source release of Grok‑1 weights). ## Why Work Here - **Culture**: “Ambitious goals, fast execution” – rejects consensus in favor of first‑principles reasoning. In‑person work prioritized (Palo Alto, Seattle, Memphis, London). - **Benefits**: - Competitive cash + equity compensation. - Comprehensive medical, dental, vision, disability, life insurance. - 401(k) plan, fertility benefits, flexible vacation. - Visa sponsorship offered. - **Engineering culture**: No recruiters for assessments – applications reviewed directly by technical team. Interview process: application → screening → technical interviews → offer. - **Mission‑driven**: Opportunity to work on frontier AI models that aim to “advance humanity.” - **Perks**: In‑person collaboration, fast‑paced environment, ownership of meaningful projects. ## Sources 1. [x.ai/company](https://x.ai/company) 2. [x.ai/careers](https://x.ai/careers) 3. [job-boards.greenhouse.io/xai](https://job-boards.greenhouse.io/xai) 4. [x.ai/news](https://x.ai/news) 5. 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