--- title: 'Technical Success Architect at Endor Labs' canonical: 'https://feeny.ai/job/technical-success-architect-endor-labs-united-states-h898w7etqxe2' type: 'job' last_seen: '2026-09-12' --- # Technical Success Architect at Endor Labs - **Company:** Endor Labs - **Location:** United States - **Work type:** remote - **Posted:** 2026-08-03 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.greenhouse.io/endorlabs/jobs/4706246005 ## Job description ## About Us Endor Labs is building the Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster. Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures. Sound interesting? Let’s talk if you want to be part of the next big leap in security innovation! ## How You'll Make an Impact As a Senior Technical Customer Success Architect at Endor Labs, you own our most strategic, highest-ARR accounts, acting as the senior relationship owner and trusted advisor to security and engineering leadership on the customer side. You're technical enough to understand everything happening in a modern AppSec program, but your primary value is strategic: aligning our platform to enterprise security and business outcomes, orchestrating multiple workstreams across teams, and getting ahead of risk before it threatens the relationship. - Own Strategic Accounts: Own a defined, high-ARR book of business, responsible for driving adoption, retention, expansion, and overall customer satisfaction, and building multi-threaded relationships across security, engineering, and executive stakeholders. - Act as a Strategic Partner: Orchestrate cross-functional internal teams and engage executive, technical, and business stakeholders to understand customer goals and translate them into a clear, deliverable value narrative. - Confirm and Communicate Value: Proactively build and maintain executive relationships, run structured business reviews, and analyze adoption and usage trends to quantify value delivered, identify gaps, and drive financially grounded commercial recommendations and expansion opportunities. - Coordinate Complex Workstreams: Create and manage account plans covering the entire customer journey, and use project management skills to plan, track, and deliver customer enablement and success initiatives across multiple stakeholders. - Guide Rollout and Adoption: Assist customers with creating and delivering rollout plans, security policies, and integrated SDLC processes; onboard AppSec and development teams; and run consultation calls and enablement sessions to drive adoption and utilization. - Customer Enablement: Guide and train your customers in using the Endor Labs Platform. - Manage Risk Proactively: Identify technical, organizational, and relationship risk early, ensure critical issues are well-documented and escalated expeditiously with management, and drive resolution before issues threaten the relationship. - Coordinate Escalations: Coordinate responses to questions, issues, and escalations by working closely with Support, Product Management, Sales, Professional Services, and other teams, providing oversight to ensure a consistently positive customer experience. - Provide High-End Consulting: Bring a point of view on AppSec strategy, prioritization, and program maturity, understanding the technologies, constraints, and challenges connected with implementing an application security program; act as a trusted advisor rather than a ticket-solver. - Stay Current and Educate: Stay current on platform and product releases, educate customers on new features and capabilities, and help them apply these to their environments and use cases. - Serve as Customer Advocate: Capture customer feedback and report requests to Product Management and Engineering, and share account health via regular reporting to management and internal stakeholders. - Collaborate with Sales: Partner with the Sales team on account strategy, identifying opportunities for expansion and additional products or services within your accounts. - Elevate Team Practices: Manage your time to focus on the activities that most move the needle for satisfaction, renewal, and growth, and share best practices with teammates to raise the bar for the whole team. ## What You Bring to the Table - Proven Strategic Account Experience: 8+ years in customer success, account management, or consulting roles managing enterprise, high-ARR accounts, ideally in B2B SaaS or security. - Technical Fluency: A strong technical foundation; comfortable discussing application security, software supply chain, CI/CD, and modern engineering practices, and understanding the technologies and constraints of an application security program, without needing to be the one implementing fixes. - Executive Presence: Demonstrated ability to build trust and influence at the VP/C-level, running business reviews and navigating complex, multi-stakeholder organizations. - Program, Account & Risk Management: A track record of building account plans, coordinating multi-workstream initiatives with strong project management discipline, managing competing priorities, and identifying and mitigating account risk before it escalates. - Data-Driven: Comfortable analyzing adoption and usage data to extract insights, quantify value delivered, and turn findings into concrete commercial recommendations. - Consultative Mindset: A strategic advisor's instinct; able to diagnose a customer's broader security program maturity and guide them toward outcomes, not just answer the immediate question. - Exceptional Communicator: Able to translate technical detail into business language for executives, and business priorities into technical direction for engineering teams. - AI-Augmented Efficiency: Comfortable using AI agents and tools such as Claude to research accounts, prepare for meetings, and streamline day-to-day workflows, freeing up more time for high-value customer engagement. ## Why Endor Labs We’re building at the intersection of developer productivity and security — one of the fastest-growing spaces in software. Our dev-loved platform has real ROI, strong momentum, and customers who care about doing things right. At Endor Labs, we think big, start small, and learn fast. We take ownership, move with purpose, and always start with the customer’s success. We debate with data, make the complex simple, and challenge each other with kindness and candor. We celebrate wins, learn from misses, and have fun along the way — because when our customers win, we all win. Endor Labs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Even if you don't fit every requirement above, we believe in the power of diverse perspectives and experiences, so we encourage all talented individuals to apply—there's no one-size-fits-all here. ## About Endor Labs ## Company Overview - **One-liner**: Endor Labs provides an agentic application security platform that helps teams find, prioritize, and fix the most critical risks in code—whether written by humans or AI—faster. - **Entity Type**: Private (Series B); total funding $188M - **Headquarters**: Palo Alto, California, United States - **Founded**: 2021 - **Founders**: Varun Badhwar and Dimitri Stiliadis ## Core Business - **Primary industry/industries**: Application security, software supply chain security, AI security - **Target customers**: B2B, enterprise AppSec and development teams (including Fortune 500) - **Mission or purpose statement**: “Eliminating developer frustrations and security risks from the modern software development process” ([endorlabs.com/about](https://www.endorlabs.com/about)) ## Products & Services - **AURI (Agentic AI AppSec Platform)**: Combines agentic reasoning with deterministic program analysis to deliver verifiable, audit-ready security findings across AI-generated and human-written code. Integrates with AI coding agents via Hooks, Skills, MCP, or CLI. - **Secrets Detection**: Detects and validates exposed secrets in code. - **Malware Prevention**: Prevents malware from infiltrating the software supply chain. - **SCA Reachability**: Reachability-based analysis of direct and transitive open-source dependencies. - **Container Reachability**: Reachability-based scanning of container images. - **AI SAST**: AI-native detection, triage, and remediation of flaws in source code. - **AI Security Code Review**: Continuous AI-powered security reviews for pull requests. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual revenue $55.0M (LinkedIn estimate); total funding $188.0M across 4 rounds (Series A $70M in 2024, Series B $93M in 2025) - **Notable Investors/Partners**: DFJ Growth, Lightspeed Venture Partners, Coatue, Dell Technologies Capital, and over 40 industry leading operators and executives - **Growth Signals**: Fastest-growing AppSec company ever (per company); headcount 162 (+32.2% YoY); operates in 10 countries; launched agentic AI platform for the “vibe coding” era; expanded from reachability-based SCA to a full AppSec platform in 2024 ## Competitive Advantages - **Reachability & exploitability analysis** cuts through noise by showing only vulnerabilities that actually affect the codebase. - **Deterministic program analysis + agentic reasoning** provides verifiable, reproducible findings with audit-ready evidence. - **Full-stack reachability** across source code, open-source dependencies, containers, and secrets. - **Integrated but independent security layer** for AI coding agents – enforces policy-as-code across all agents without blocking developer velocity. ## Strategic Focus - Leading security for the “vibe coding” era where most code will be AI-generated. - Continuing to expand the platform beyond software composition analysis into full application security (SAST, secrets, container, malware). - Deepening integrations with AI coding assistants (via Hooks, Skills, MCP, CLI) to embed security without friction. ## Why Work Here - **Culture**: Values include “Be Human,” “Have Fun,” “Own It,” “Think Big, Start Small, Learn Fast.” Described as “smart, funny, nerds.” Global annual offsites, company-wide events, hackathons, and departmental team-buildings. - **Remote/Hybrid/Office**: Globally distributed team with flexibility to work from anywhere. Home office equipment stipend and cell phone/internet reimbursement. Offices in Palo Alto (HQ), Delft (Netherlands), and Bengaluru (India). - **Notable perks**: Competitive medical, dental, vision; Flexible Spending Account and Health Savings Account; 401k; parental leave; flexible PTO; diverse holiday observance; life insurance. - **Engineering culture**: Deep investment in AI, ML, and static analysis research – founders and team hail from Amazon, Cisco, Meta, GitHub, Microsoft, Palo Alto Networks, Splunk, Uber. Research regularly appears in top venues (ICSE, ASE, IEEE TSE). ## Sources 1. [endorlabs.com](https://www.endorlabs.com/) 2. [Endor Labs About Page](https://www.endorlabs.com/about) 3. [Endor Labs Careers](https://www.endorlabs.com/careers) 4. [LinkedIn Company Profile](https://www.linkedin.com/company/endorlabs) 5. 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