---
title: 'Technical Support Engineer at Carbon Robotics'
canonical: 'https://feeny.ai/job/technical-support-engineer-carbon-robotics-amsterdam-rvj6zyq13knx'
type: 'job'
last_seen: '2026-09-07'
---

# Technical Support Engineer at Carbon Robotics

- **Company:** Carbon Robotics
- **Location:** Amsterdam, Netherlands
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-07
- **Apply:** https://carbonrobotics.com/job-openings?gh_jid=4703382006

## Job description

Carbon Robotics is the leader in physical AI for agriculture, helping farmers become more profitable and sustainable. Its flagship product, the LaserWeeder™, is the world’s leading commercial laser weeding system with hundreds of units operated by farmers in 15 countries worldwide.

LaserWeeder combines computer vision, AI, robotics, and high-powered lasers to identify weeds and destroy them with sub-millimeter precision—no herbicides, hand labor, or soil disturbance required. Growers achieve weed control cost reductions of up to 80% and crop yield increases of 5–50%, with payback in one to three years. The system is powered by Carbon AI’s Large Plant Model (LPM), trained on 150 million labeled plants, and can start weeding any crop or field in minutes.

The company's second product is Carbon Autonomy, the most dependable tractor autonomy solution. Carbon Autonomy includes a retrofit tractor autonomy kit for John Deere tractors, autonomy software, and remote supervision for real-time interventions if required.

Carbon Robotics is based in Seattle, Washington State, USA and has raised $185 million in capital since 2018 from leading investors including NVIDIA’s NVentures and BOND.

[YouTube](https://www.youtube.com/@CarbonRoboticsLaserWeeding) | [X](https://x.com/carbon_robotics) | [Instagram](https://www.instagram.com/carbon_robotics/) | [LinkedIn](https://www.linkedin.com/company/carbonrobotics/) | [News](https://carbonrobotics.com/news)

Technical Support Engineer

As a Technical support engineer, you’ll be the face of Carbon Robotics as we deliver a high-quality, low friction, superior customer experience. As the first point of contact, you’ll quickly triage the issue and begin to assist the customer - relying on our knowledge base, your troubleshooting skills, and as needed, your teammates.

What you’ll do:

- Serve as the first point of contact for inbound customer communications
- Troubleshoot and resolve issues with proprietary laser weeding equipment and systems
- Gather appropriate diagnostic information
- Meet established response expectations and ensure an exceptional customer experience
- Support Carbon Robotics Field Support Engineers and Sales personnel in the field
- Contribute to internal and external documentation such as knowledge articles, process documentation, runbooks, and FAQs
- Occasional travel may be required
- Participation in on-call rotation

Knowledge, Skills, and Abilities for Success:

- 2+ years in remote/telephone customer-facing service and support
- Creating and managing customer communication and tickets
- Ability to follow complex instructions both written and oral
- Solid relationship management, customer service and communication skills
- Hands-on technical troubleshooting in Linux environment

Why would you join Carbon Robotics?

Passion for building teams capable of solving uniquely interesting problems. Innovation while disrupting the market is what we do.  Profiled in WSJ and Forbes, Carbon Robotics is poised to become the next billion dollar company in the rapidly growing worldwide Ag-Tech industry.

We offer competitive compensation and benefits to our full time US based* employees, including:

- Competitive salaries
- Pre-IPO Stock Options
- Generous Benefits:
- Fully-paid medical, dental, and vision insurance premiums for you and all dependents
- Choice of PPO or HDHP/HSA
- Virtual Care - Doctor on Demand
- Employee Assistance Program
- Mental Health HRA
- Restricted Healthcare Travel support
- Menopause Support
- Life Insurance
- Long Term Disability
- Flexible PTO
- 401(k) plan
- Pet Insurance
- Commuter Benefits
- Work Culture: Be a part of an inclusive and tight-knit company culture that values innovation and mission-driven success.

*Internationally based employees benefits varies & Contractors are not eligible for Carbon Robotics Benefits or Stock

Carbon Robotics is building a culture of diversity and inclusion for all.  We welcome everyone’s voice and believe in open and transparent communication. We believe the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation to which we will build a truly unique environment.

We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including potential pregnancy, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability , HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

#talentacquisition #laserweeding #laserweeder #weedcontrol #agtech #agtechnology #farmtech #robotics #lasers #lasersandrobots #missiondriven #AI #startup #wearehiring #computervision #machinelearning #carbonrobotics

## About Carbon Robotics

## Core Business
- **Primary industry**: Agriculture Technology (AgTech) – AI-powered weed control and tractor autonomy
- **Target customers**: Commercial growers (B2B) in organic and conventional farming, across specialty crops
- **Mission**: "To make farming more profitable, food more abundant, and the planet healthier" [carbonrobotics.com/careers](https://carbonrobotics.com/careers)

## Products & Services
- **[LaserWeeder G2](https://carbonrobotics.com/)**: AI-powered laser weeding system that uses computer vision and deep learning to identify and eliminate weeds without herbicides or mechanical cultivation. Effective day and night in 100+ crops.
- **[Carbon ATK](https://carbonrobotics.com/) (Autonomy Kit)**: Tractor autonomy solution that installs on existing Deere 6R/8R series tractors (2019+), enabling remote operator supervision and seamless manual override. Designed for real-world farming conditions.
- **[Carbon AI](https://carbonrobotics.com/)**: Proprietary Large Plant Model (LPM) trained on the world’s largest agricultural dataset (150M+ labeled plants), continuously improved by LaserWeeders in the field.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue > $100M [carbonrobotics.com/company](https://carbonrobotics.com/company)
- **Total Funding**: $157M since 2018 [builtin.com](https://builtin.com/company/carbon-robotics)
- **Notable Investors**: BOND, NVentures (NVIDIA’s venture arm), Anthos Capital, Fuse Venture Capital, Ignition Partners, Revolution, Sozo Ventures, Voyager Capital [builtin.com](https://builtin.com/company/carbon-robotics)
- **Growth Signals**: Trusted by top growers in 15 countries; manufacturing facilities in the U.S. and Europe; payback period of 1–3 years for customers; yield increase of 5–50% validated by third-party trials [carbonrobotics.com](https://carbonrobotics.com/)

## Competitive Advantages
- First and only commercial LaserWeeder on the market
- Largest and fastest-growing agricultural dataset (150M labeled plants) powering its AI
- Physical AI system that works in real-world fields, reducing labor costs by up to 80% and eliminating herbicide dependency
- Long-term asset with 10-year equipment lifespan and compounding returns each season

## Strategic Focus
- Expanding global adoption of autonomous weeding and tractor autonomy
- Deepening the Large Plant Model to cover more crops and field conditions
- Scaling manufacturing capacity in the U.S. and Europe to meet demand
- Building a fully autonomous farming ecosystem (LaserWeeder + Carbon ATK)

## Why Work Here
- **Culture**: "Bias for action" and "trust & autonomy" – a no-nonsense team that values execution and independent decision-making [carbonrobotics.com/careers](https://carbonrobotics.com/careers)
- **Flexible work**: Office, hybrid, and remote options depending on the role; typical on-site expectation is 4 days/week for Seattle-based roles [builtin.com](https://builtin.com/company/carbon-robotics)
- **Benefits**: Fully paid medical, dental, and vision for you and your family; 401(k) plan; generous PTO; employee stock options [carbonrobotics.com/careers](https://carbonrobotics.com/careers)
- **Team size**: ~350 total employees, ~190 in product + tech roles [builtin.com](https://builtin.com/company/carbon-robotics)
- **Global impact**: Work on physical AI deployed across 15 countries, directly improving food production and sustainability

## Sources
1. [carbonrobotics.com/company](https://carbonrobotics.com/company)
2. [carbonrobotics.com/careers](https://carbonrobotics.com/careers)
3. [carbonrobotics.com](https://carbonrobotics.com/)
4. [builtin.com](https://builtin.com/company/carbon-robotics)
5. [job-boards.greenhouse.io/carbonrobotics](https://job-boards.greenhouse.io/carbonrobotics)

## Other roles at Carbon Robotics

- [Manufacturing Technician](https://feeny.ai/job/manufacturing-technician-carbon-robotics-richland-rspj73msncrb) — Richland, WA
- [Contract Field Marketing Manager](https://feeny.ai/job/contract-field-marketing-manager-carbon-robotics-seattle-bah1axqc9b9r) — Seattle, WA
- [Sr. Manager, Autonomous Support Operations](https://feeny.ai/job/sr-manager-autonomous-support-operations-carbon-robotics-seattle-4qywg4r8ptdm) — Seattle, WA
- [Sr. Electrical Engineer, PCB Design](https://feeny.ai/job/sr-electrical-engineer-pcb-design-carbon-robotics-seattle-b1pvz78g4gxa) — Seattle, WA
- [Field Marketing and Sales Support Specialist](https://feeny.ai/job/field-marketing-and-sales-support-specialist-carbon-robotics-australia-hwhtct8bvqwg) — Australia
- [Technical Recruiter](https://feeny.ai/job/technical-recruiter-carbon-robotics-seattle-yp20ms2q8tqd) — Seattle, WA
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-carbon-robotics-seattle-c6nvhbjmvqag) — Seattle, WA
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- [Deep Learning Engineer](https://feeny.ai/job/deep-learning-engineer-carbon-robotics-seattle-24498st23e0w) — Seattle, WA