---
title: 'Technical Support Engineer at Everbridge'
canonical: 'https://feeny.ai/job/technical-support-engineer-everbridge-norway-3g9fbengm70p'
type: 'job'
last_seen: '2026-09-10'
---

# Technical Support Engineer at Everbridge

- **Company:** Everbridge
- **Location:** Norway
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/everbridge/5ffe15b9-62eb-4e59-92aa-7efcfed240c3

## Job description

Everbridge: a fast-growing global provider of SaaS-based critical communications and enterprise safety solutions are currently seeking a Norwegian speaking Technical Support Engineer (TSE). This is a remote/home-based position to be based anywhere in Norway.

## About Everbridge

Everbridge is the Global leader in Public Warning that automates and accelerates a government or agency’s operational response to critical events to keep people safe, assets protected and provide guidance for safety. Headquartered in the United States, with operations in Europe, India, APAC, Latin America, United Kingdom, our team of 2000+ dedicated employees support over 6000 global customers every day in their most crucial moments. During public safety threats such as Earthquakes, Tsunami’s, Floods, Fires as well as active assailant, terrorist attack or missing persons, Governments and agencies rely on our Public Warning platform to alert their citizens at risk quickly and reliably, automate the execution of pre-defined communications processes, and track progress on executing response plans.

The objective of the job:

- Work to keep the managed service running and fault free
- Support Everbridge Solutions in their daily operations
- Proactively take action to avoid platform issues
- Provide training courses to customers where needed
- Together with the Manager - Managed Services & Support responsible for all aspects of platform maintenance of the customers managed service
- Support (primarily) Norwegian customers

What you'll do:

- Incident Management
- Analyzing and solving problems concerning the Everbridge products as reported by the customer (according to the Service Levels)
- Assist with the development of monitoring capabilities specific to our products but able to be used across several deployment patterns within the scope of managed services
- Pro-actively monitor the outstanding incidents reported by the assigned customer
- Providing feedback to the Everbridge Platform Engineering teams and product management teams on ways to improve the resilience of the platforms under management
- Performing software upgrades and installation, configuration, and verification of (application) software packages in a Linux environment. (Good to have)
- Troubleshooting and problem solving with respect to the key activities on implementations into the managed service
- Reporting progress of escalated incidents/changes to customers and internal management (i.e., to the MS&S Manager in first instance)
- Reporting with respect to the key activities to the Implementation Project Managers, and/or other colleagues

What you'll bring:

- Experience in Unix and Linux environment
- Experience with IP configuration, VPN, databases (Oracle, PostgreSQL), routing, security
- Fluency in Norwegian (both verbal and written) is a must have
- Preferably experience on (mobile) Telecom networks (2G, 3G, 4G and 5G)
- It is preferred that the engineer has knowledge of Cisco Routers and Switches, Cloud services like Amazon Web Services, basic scripting.
- It is preferred to have Linux or Cisco certification
- Great time-management and organizational skills. Ensure all issues are properly logged and tracked
- Ability to work well under pressure, experienced in supporting business critical systems

## About Everbridge

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. In an unpredictable world, resilient organizations protect their people and operations, adapt under pressure, and return to productivity faster. Our Critical Event Management (CEM) technology combines intelligent automation with comprehensive risk intelligence to help organizations strengthen resilience, keep people safe, and maintain operations.

Learn more at everbridge.com, explore the Everbridge blog, and connect with us on social media.

## Equal Employment Opportunity

Everbridge is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, pregnancy, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.

Employment Practices Everbridge does not require or administer lie detector (polygraph) tests as a condition of employment or continued employment. In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment or continued employment. Employers who violate this law may be subject to criminal penalties and civil liability.

## About Everbridge

## Company Overview
- **One-liner**: Everbridge provides a critical event management (CEM) platform that helps organizations keep people safe and operations running during crises.
- **Entity Type**: Public (NYSE: EVBG)
- **Headquarters**: Vienna, Virginia, United States
- **Founded**: 2002
- **Founders**: Not publicly available in provided sources

## Core Business
- **Primary industry**: Critical Event Management, Enterprise Resilience, Public Safety & Security
- **Target customers**: B2B – global corporations, government agencies, nonprofit institutions, and enterprises
- **Mission/purpose**: “Keep People Safe and Organizations Running™” – digitizing organizational resilience to anticipate, mitigate, respond to, and recover from critical events.

## Products & Services
- **High Velocity CEM™ Platform**: AI-powered, end-to-end platform for incident response, risk visibility, coordination, and continuous improvement.
- **Everbridge Mass Notification**: Industry-leading notification engine that sends 5 billion messages per year to 600 million people across SMS, email, desktop alerts, and voice.
- **Everbridge 360™**: Real-time risk visibility and coordinated response solution.
- **Five core resilience solutions**: Business Operations, Digital Operations, People Resilience, Public Safety, and Smart Security.

## Market Standing
- **Valuation/Market Cap**: Not disclosed in provided sources (public company; market cap varies by day)
- **Key Metric**: Annual Revenue – $448.8M (as per LinkedIn profile)
- **Total Funding**: $2.7B (cumulative, includes prior rounds and likely debt; company is now public)
- **Notable Investors/Partners**: Not explicitly listed; customers include 6,500+ global organizations; cited by Forrester for delivering 358% ROI.
- **Growth Signals**: Employee headcount of 1,094 (+3.9% YoY, +60 people); presence in 25 countries; 160+ worldwide patents; trusted by thousands of global enterprises and government agencies.

## Competitive Advantages
- **Industry‑leading AI**: Purpose‑built AI powers the High Velocity CEM platform, enabling autonomous actions when needed and human‑guided control when required.
- **Scale & Reliability**: Over 20 years of operation, 5 billion messages sent annually, and a track record of 99.999%+ uptime.
- **Comprehensive ecosystem**: The only end‑to‑end CEM platform covering the full incident lifecycle from threat identification to recovery.
- **Standards framework**: CEM Standards Framework™ and “Best in Resilience” certification provide a measurable, standardized approach to organizational resilience.

## Strategic Focus
- **Digitizing resilience**: Moving organizations from reactive incident response to proactive, AI‑driven critical event management.
- **Expanding AI capabilities**: Deepening automation and predictive analytics to improve response speed and accuracy.
- **Global reach**: Continuing to scale across industries and geographies, especially in public safety and enterprise security.

## Why Work Here
- **Culture & Values**: The company emphasizes its CLIP values – Customer First, Learning, Integrity, People. Employee resource groups (“Bridger Communities”) foster inclusion and connection.
- **Work Model**: “We may work in different places, but we’re one team” – indicates a flexible/hybrid environment with strong emphasis on social connection and inclusion.
- **Benefits**: Comprehensive medical/dental/vision, flexible PTO, retirement with employer match, short‑ & long‑term disability, FSA/HSA, telehealth, adoption assistance, and two paid volunteer days per year.
- **Learning & Development**: LinkedIn Learning subscription, internal promotion culture, and a focus on continuous skill‑building to foster employee resilience.
- **Mission‑driven**: Opportunity to work on technology that directly impacts public safety and organizational resilience on a global scale.

## Sources
1. [everbridge.com – Careers](https://www.everbridge.com/about/careers/)
2. [everbridge.com – Homepage](https://www.everbridge.com/)
3. [everbridge.com – Leadership](https://www.everbridge.com/about/leadership/)
4. [linkedin.com – Everbridge Company Profile](https://www.linkedin.com/company/everbridge)
5. [everbridge.com – History](https://www.everbridge.com/about/history/)

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