---
title: 'Technical Support Engineer at Garda Capital Partners'
canonical: 'https://feeny.ai/job/technical-support-engineer-garda-capital-partners-new-york-new-york-rgqt1t234745'
type: 'job'
last_seen: '2026-09-21'
---

# Technical Support Engineer at Garda Capital Partners

- **Company:** Garda Capital Partners
- **Location:** New York New York, United States
- **Compensation:** $115k–$145k
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-21
- **Apply:** https://job-boards.greenhouse.io/gardacp/jobs/6191855004

## Job description

Garda Capital Partners (Garda) is a multi-billion dollar alternative investment firm with over 22 years of experience deploying relative value strategies across fixed income markets for institutional investors. We hire, grow, and mentor great talent and remain steadfast in our commitment to building a culture that helps them succeed. Garda is more than a workplace. We are built on trust, integrity, and a shared vision for how we work together, the enduring relationships we build, and the consistency of our results. Garda's primary offices are located in Wayzata, New York City, West Palm Beach, Geneva, Zug, Copenhagen, Singapore, and Scottsdale.

Garda is seeking a Technical Support Engineer to serve as the primary technology owner for the New York office and trading floor experience. This is a hands-on role focused on high-touch executive-level user support, endpoint and office technology operations, and the local execution of global infrastructure standards. The role will resolve user issues quickly, keep the site's technology reliable, coordinate with local vendors and Garda's MSP, and participate in global infrastructure operations and projects. The role is expected to understand the broader technology landscape and to work as part of a shared-ownership, follow-the-sun infrastructure team and a standalone local help desk.

Position Responsibilities

Workplace & End-User Technology

- Serve as the primary on-site technology contact for New York employees, including traders, investment professionals, executives, and business teams.
- Provide deskside support across Windows, macOS, mobile devices, Microsoft 365, collaboration tools, printing, peripherals, and business applications.
- Manage endpoint provisioning, imaging, configuration, Intune enrollment, software deployment, and lifecycle activities.
- Provide white-glove support during time-sensitive issues, maintaining clear communication and ownership through resolution.

Site, Trading Floor & Office Technology

- Support local network connectivity, Wi-Fi, meeting-room AV/VC, and trading-floor technology in coordination with global infrastructure owners.
- Monitor site technology health, troubleshoot, and escalate issues with clear diagnostics and impact information.
- Coordinate office technology changes, moves, installations, and vendor work in line with firm standards.

Operational, Vendor & Security Support

- Act as the local liaison to Garda's MSP, triaging tickets and driving issues to resolution.
- Support vulnerability remediation, endpoint patching, and other security-related operations under established procedures.
- Participate in incident, change, and problem-management processes, and provide on-site support during technology or security events.
- Maintain accurate runbooks, inventory, and support documentation.

Global Infrastructure Participation

- Contribute to global infrastructure projects, rollouts, migrations, and service improvements.
- Build working knowledge across endpoint, identity, network, and infrastructure domains.
- Participate in shared ownership and follow-the-sun handoffs with teammates in North America, Geneva, and Singapore.
- Identify recurring issues and work with engineering teammates to improve standards and automation.

## Qualifications & Desired Skills

- 3+ years of hands-on experience in workplace technology, desktop engineering, or site IT operations in a fast-paced environment.
- Strong troubleshooting skills across Windows, macOS, mobile, Microsoft 365, Intune (or similar), printing, networking, and AV/VC systems.
- Working understanding of identity (Active Directory/Entra ID), network fundamentals, and endpoint security.
- Ability to prioritize, work independently, and know when to escalate to senior engineers.
- Strong communication skills and professional demeanor supporting executives and investment professionals.
- Ability to lift, move, cable, and install office technology as needed.
- Detail-oriented approach to inventory, documentation, and change execution.

[Candidate Privacy Notice](https://www.gardacp.com/wp-content/uploads/2025/06/Candidate_Privacy_Notice.pdf) This role is also eligible for other forms of compensation and benefits, such as a discretionary bonus, healthcare plan, 401(k) matching program, etc. Within the range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education.

Base Salary for this role is expected to be between: $115,000—$145,000 USD

## About Garda Capital Partners

## Company Overview
- **One-liner**: Garda Capital Partners is an investment management firm specializing in fixed income relative value strategies for institutional investors, with over $12 billion in assets under management.
- **Entity Type**: Private (minority investment from AMG since 2019, with additional minority stake acquired in 2026)
- **Headquarters**: Wayzata, Minnesota, United States
- **Founded**: 2015 (though the firm’s core strategy and team have over 22 years of experience, originating at Black River in 2003)
- **Founders**: Jeff Drobny (Chairman & CEO) and Tim Magnusson (Chief Investment Officer)

## Core Business
- **Primary industry**: Investment Management (Fixed Income Relative Value)
- **Target customers**: Institutional investors including pension funds, insurance companies, endowments, and sovereign wealth funds (B2B, strictly institutional – does not accept public investments)
- **Mission**: Protect and grow capital for institutional investors so they can deliver on their promises to their stakeholders.

## Products & Services
- **Fixed Income Relative Value Strategy**: A single, focused investment strategy deploying relative value trades primarily across global sovereign bonds, interest rate futures, cash bonds, and interest rate swaps. Designed to deliver consistent, positive returns uncorrelated to broader market movements. The firm does not offer retail products or multiple fund vehicles.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private firm)
- **Key Metric**: Assets Under Management (AUM) – over $12 billion as of February 2026
- **Notable Investors/Partners**: AMG (NYSE: AMG) – a strategic partner and minority investor since 2019, which increased its minority equity interest in February 2026
- **Growth Signals**: AUM has tripled since the AMG partnership began in 2019; headcount of 184 employees (+15.5% year-over-year); offices in 7 global cities (Wayzata, New York, Scottsdale, Palm Beach Gardens, Geneva, Zug, Copenhagen, Singapore); active hiring in quantitative research, AI, data engineering, and software engineering.

## Competitive Advantages
- **22+ year track record** of consistent positive returns across multiple market cycles (including financial crises and rate regime shifts).
- **Uncorrelated returns** to broader equity and credit markets, providing diversification for institutional portfolios.
- **Proprietary analysis** and deep expertise in fixed income relative value, with a highly disciplined, long/short approach.
- **Long-term client relationships** built on transparency, integrity, and alignment of interests – the firm is majority-owned by its management team.

## Strategic Focus
- Deepening the partnership with AMG to ensure long-term stability and independence, while maintaining operational autonomy.
- Scaling the firm’s infrastructure and technology (notably in AI and data engineering) to enhance investment research and trading capabilities.
- Building a multi-generational firm with a “Built to Last” philosophy, investing in talent and culture to sustain performance over decades.

## Why Work Here
- **Culture**: Emphasizes collaboration, empowerment, continuous learning, and accountability. Leaders are approachable, and employees are encouraged to take initiative. Values include rigor, fairness, transparency, and excellence.
- **Work environment**: Global offices with a hybrid/office presence (roles listed in Geneva, Zug, New York, and Wayzata). The firm combines the agility of an entrepreneurial firm with the discipline of an established institution.
- **Career growth**: Focus on long-term career development; employees are given “lived experiences” and opportunities to shape outcomes. Open roles include Quantitative Researcher, Software Engineer (AI Tooling), Data Engineer, AI Intern, and Investment Analyst.
- **Notable perks**: Flat structure, cross-departmental collaboration, and a strong emphasis on integrity and work-life balance (the firm explicitly avoids short-termism).

## Sources
1. [Garda Capital Partners Website](https://www.gardacp.com/)
2. [Garda Careers Page (Greenhouse)](http://job-boards.greenhouse.io/gardacp)
3. [LinkedIn Company Profile](https://www.linkedin.com/company/garda-capital-partners)
4. [CBInsights Company Profile (including AMG press release)](https://www.cbinsights.com/company/garda-capital-partners)

## Other roles at Garda Capital Partners

- [Executive Assistant](https://feeny.ai/job/executive-assistant-garda-capital-partners-scottsdale-arizona-mfn05ra8st74) — Scottsdale Arizona, United States
- [Business Analyst Intern](https://feeny.ai/job/business-analyst-intern-garda-capital-partners-geneva-xdm6g1tt311x) — Geneva, Switzerland
- [Trading Analyst Intern, Credit](https://feeny.ai/job/trading-analyst-intern-credit-garda-capital-partners-new-york-new-york-wmj4mfb6cs2k) — New York New York, United States
- [Trading Analyst Intern, Mortgages](https://feeny.ai/job/trading-analyst-intern-mortgages-garda-capital-partners-new-york-new-york-7dj428bvh3hz) — New York New York, United States
- [Senior Risk Manager](https://feeny.ai/job/senior-risk-manager-garda-capital-partners-geneva-7rwsgw191kc3) — Geneva, Switzerland
- [Senior Risk Manager](https://feeny.ai/job/senior-risk-manager-garda-capital-partners-new-york-new-york-0ws75n4y5ftx) — New York New York, United States
- [Deputy Chief Compliance Officer (DCCO)](https://feeny.ai/job/deputy-chief-compliance-officer-dcco-garda-capital-partners-new-york-new-york-gw34thx9pg9s) — New York New York, United States / Wayzata Minnesota, United States
- [Software Engineer Intern (AI Internal Tools)](https://feeny.ai/job/software-engineer-intern-ai-internal-tools-garda-capital-partners-geneva-q9p6md986ndg) — Geneva, Switzerland / Zug Zug, Switzerland
- [Software Engineer Intern](https://feeny.ai/job/software-engineer-intern-garda-capital-partners-new-york-new-york-ajxsp25b9ny1) — New York New York, United States
- [Technology Project Manager](https://feeny.ai/job/technology-project-manager-garda-capital-partners-wayzata-minnesota-55gfnvmc71ed) — Wayzata Minnesota, United States