---
title: 'Technical Support Engineer at SafeBreach'
canonical: 'https://feeny.ai/job/technical-support-engineer-safebreach-india-0kp3xtjvr4qc'
type: 'job'
last_seen: '2026-10-20'
---

# Technical Support Engineer at SafeBreach

- **Company:** SafeBreach
- **Location:** India
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-20
- **Apply:** https://job-boards.greenhouse.io/safebreach/jobs/4444518009

## Job description

💼 Title: Technical Support Engineer

📍 Location: Bangalore, India (Remote)

⏱️ Work Pattern: 4pm-12am shift

🤝 Reporting To: Sr. Director, Global TAM and Support

🗺️ Territory Served: US region

💸 Salary Range: 36-40 Lakhs/yr

## 🌟 OPPORTUNITY HIGHLIGHTS

Are you passionate about solving real-world security challenges and building lasting customer relationships?

SafeBreach is seeking a Technical Support Engineer in India to serve as a trusted advisor to our US customers—driving value, adoption, and growth with our industry-leading exposure validation platform.

## 👋 WHO WE ARE

SafeBreach is the only Adversarial Exposure Validation solution built for large, complex environments—validating defenses before and after a breach. With proactive control testing (Validate), live post-breach propagation (Propagate), and an AI engine that accelerates analysis and remediation, we simulate attacker behavior to show not just where defenses could fail, but exactly how a threat actor could move and their potential impact. Powered by SafeBreach Labs and the industry's largest threat library, we help teams continuously validate and strengthen their cyber resilience.

## 🚀 THE IMPACT YOU WILL HAVE

- Act as the technical point of contact for SafeBreach Support
- Set-up/create customer environments in the support lab
- Replicate customer environments to troubleshoot and resolve problems, file defects, etc
- Manage high-profile escalations to resolution, working with internal and field personnel
- Deliver product training to support staff and others as required
- Resolve customer escalations and drive process/policy improvements through root cause analysis.
- Build strong relationships with partner teams: engineering, technical operations, product management, and quality assurance.

## 🧬 WHAT SETS YOU APART

- Professional Experience. 2–5 years in technical support (Tier 2/3) or a similar customer-facing technical role in cybersecurity or SaaS
- Security Fundamentals & Tools. Working knowledge of the MITRE ATT&CK framework and familiarity with detection engineering concepts. Hands-on experience with one or more of the following: SIEM, EDR, firewalls, threat intelligence platforms, or vulnerability management
- Infrastructure Knowledge. Comfortable troubleshooting across cloud environments (AWS, Azure, GCP) and on-premises systems (Windows, macOS, Linux)
- Troubleshooting Skills. Methodical approach to problem-solving, including log analysis and networking fundamentals (TCP/IP, DNS, proxies, certificates)
- Case-Queue Experience. Experience with case management and ticketing tools (e.g., Salesforce, Jira)
- Customer Focus. Experience supporting enterprise customers, with a commitment to clear, timely, and accurate case communication

## 💥 EVEN BETTER IF YOU HAVE

- Deep expertise in offensive security methodologies: BAS, pentesting, threat hunting, red teaming, CTEM, or AEV
- Proficiency in Python or other scripting languages to customize and extend SafeBreach capabilities
- Experience working in a startup or rapidly scaling company environment
- Industry certifications such as CISSP, OSCP, CEH, or similar security credentials

## 😎 WHAT'S IN IT FOR YOU

Our offering includes a competitive selection of health & wellness policies (health, dental, vision, and more), highly competitive salary, 100% remote work flexibility, flexible time off, and excellent growth opportunities.

🤝 HOW WE'LL GET TO KNOW EACH OTHER

We view interviewing as a two-way street. We want you to interview us just as much as we interview you! (Avg. timeline: 21 days)

Step 1: The Intro (15 min)

A casual meeting  with the Talent team to break the ice.

Step 2: The Vision (45 min)

Connect with your future Manager to discuss the role, the challenges, and how you can make an impact.

Step 3: The Squad (35-60 min each)

Meet the people you’ll be in the trenches with—your peers and cross-functional partners. You will be evaluated on your technical skills, and you will be able to ask them anything!

Step 4: The Big Picture (45 min)

Discussion with our People team to ensure our values and long-term goals align with yours.

Step 5: The Offer

If the vibe is right, we make it official!

DEI&B (Diversity, Equity, Inclusion & Belonging)

At SafeBreach, we celebrate the rich diversity of our team, where every employee's unique perspective is a valued thread in our collective success. We are unwavering in our commitment to fostering an inclusive workplace that nurtures a sense of belonging and empowers each individual to unleash their full potential. We are dedicated to creating opportunities for collaboration, innovation, and meaningful career growth, ensuring that every voice is not just heard, but cherished.

## About SafeBreach

## Company Overview
- **One-liner**: SafeBreach provides an enterprise-grade exposure validation platform that combines breach and attack simulation (BAS) with attack path validation to help organizations continuously measure, prioritize, and remediate cyber risk.
- **Entity Type**: Private (total funding: $106.5M)
- **Headquarters**: Sunnyvale, California, United States (with additional office in Tel Aviv, Israel)
- **Founded**: 2014
- **Founders**: Guy Bejerano (CEO) and Itzik Kotler (CTO)

## Core Business
- **Primary industry**: Computer and Network Security / Cybersecurity
- **Target customers**: Large enterprises, Fortune 500 companies (B2B, enterprise)
- **Mission or purpose statement**: “To fundamentally change the way organizations manage their defenses and control cyber risk.”

## Products & Services
- **SafeBreach Exposure Validation Platform**: Combines breach and attack simulation (BAS) with attack path validation to provide a complete, closed-loop Continuous Threat Exposure Management (CTEM) program. Includes two core components:
  - **SafeBreach Validate** (BAS): Continuously simulates attacks from the industry’s largest playbook (25,000+ attack methods) to identify security control gaps.
  - **SafeBreach Propagate** (Attack Path Validation): Maps how an attacker could exploit those gaps to move laterally and achieve objectives.
- **SafeBreach Helm AI Agent**: A pioneering AI agent that uses natural language to operationalize the full CTEM lifecycle, unifying validation data with insights from existing security tools.
- **Hacker’s Playbook**: A continuously updated library of 25,000+ attack methods, with a 24-hour SLA on US-CERT and FBI Flash alerts.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Total funding of **$106.5M** across 4 rounds (per LinkedIn)
- **Notable Investors/Partners**: Not explicitly disclosed in provided sources; the company maintains a mature partner ecosystem and integrates with SIEM, SOAR, workflow, and vulnerability management tools.
- **Growth Signals**:
  - Headcount of 113 employees (+5.2% YoY)
  - Operates in 9 countries (Israel, US, Canada, India, Brazil, Portugal, Netherlands, etc.)
  - Launched the next-generation Exposure Validation Platform and SafeBreach Helm AI Agent in 2025
  - Boasts a Fortune 500 customer list and over a decade of enterprise expertise
  - Active job postings up 50% year-over-year (LinkedIn)

## Competitive Advantages
- **Pioneer in BAS**: First continuous breach and attack simulation platform (launched 2014), with over a decade of enterprise trust.
- **Comprehensive CTEM platform**: Only vendor that combines BAS, attack path validation, and AI orchestration into a single closed-loop program.
- **Safety and scalability**: Purpose-built for the stringent safety and privacy requirements of the world’s largest enterprises.
- **World-renowned threat research**: Backed by an award-winning original threat research team and a playbook with 25,000+ attack methods.
- **Strong partner ecosystem**: Deep integrations with existing security stacks (SIEM, SOAR, etc.) and a diverse partner network.

## Strategic Focus
- **Operationalizing CTEM**: Removing complexity from Continuous Threat Exposure Management by unifying validation with AI-driven automation (Helm).
- **Expanding attack path validation**: Moving beyond perimeter gaps to understand lateral movement and full attack chains.
- **Enterprise scalability**: Continuing to serve Fortune 500 clients with safe, non-disruptive testing at scale.
- **Global growth**: Expanding headcount and geographic presence (9 countries and growing).

## Why Work Here
- **Culture**: Collaborative, low-ego environment with a strong emphasis on diversity, equity, and inclusion. Core values include “Turn Big,” “Embrace Challenge,” “Customer,” “Discover,” and “As one.”
- **Work policy**: Remote-friendly with flexible hours; employees have the autonomy to work from home while maintaining connection through virtual events.
- **Benefits**:
  - 100% employer-paid health and dental insurance
  - Competitive salary and equity grants
  - Unlimited vacation and flexible time off
  - Annual learning stipend
  - Monthly internet and phone stipend
  - Team outings and company events
- **Engineering culture**: World-class team with alumni from Unit 8200, CyberArk, Check Point, and other top security firms. High-impact work addressing critical security challenges.
- **Employee ratings**: 4.6/5.0 on LinkedIn (94 reviews) – Work-Life 4.5, Compensation 4.3, Culture 4.6, Career 4.5.

## Sources
1. [safebreach.com](https://www.safebreach.com/)
2. [safebreach.com/about-safebreach](https://www.safebreach.com/about-safebreach/)
3. [safebreach.com/careers](https://www.safebreach.com/careers/)
4. [builtin.com](https://builtin.com/company/safebreach)
5. [linkedin.com](https://www.linkedin.com/company/safebreach)

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