---
title: 'Technical Support Engineer at Tenable, Inc.'
canonical: 'https://feeny.ai/job/technical-support-engineer-tenable-inc-south-korea-562s765k3w7a'
type: 'job'
last_seen: '2026-10-28'
---

# Technical Support Engineer at Tenable, Inc.

- **Company:** Tenable, Inc.
- **Location:** South Korea
- **Work type:** remote
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-10-28
- **Apply:** https://job-boards.greenhouse.io/tenableinc/jobs/5455233008

## Job description

Who is Tenable?

Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

The Technical Support Engineer provides consistent, world-class security, network, and product support for Tenable products. Our support engineers possess excellent knowledge of security assessment, vulnerability management and compliance auditing capabilities along with the drive to rapidly learn the newest technologies. Impeccable communication skills (written and verbal) focused on sustaining market leading customer loyalty is a key requirement for this position. The Technical Support Engineer provides support for Tenable’s entire product suite; including Tenable.io, Nessus, Security Center, Log Correlation Engine, and Nessus Network Monitor.

Your Opportunity:

- Provide troubleshooting assistance to customers when they encounter product issues to ensure timely problem resolution.
- Collaborate effectively and efficiently with other TSEs to solve difficult issues.
- Use remote troubleshooting techniques to troubleshoot and correct issues.
- Help customers understand vulnerability scan results, system audits, and/or log events and provide clear, concise, and actionable information to quickly resolve issues.
- Recreate customer software issues in a lab environment for engineering assessment.
- Ensure customer feedback is captured accurately for review.
- Maintain in-depth knowledge of Tenable products and information security best-practices.
- Create and publish knowledge articles for re-use by customers and Tenable employees.
- Continually review personal performance metrics to ensure goals are consistently met.
- May perform other duties and responsibilities that management may deem necessary from time to time.

What You'll Need:

- Bachelor’s degree in computer science or information systems (or equivalent experience).
- 1+ Years Customer Support / Helpdesk Experience.
- 1+ Years Linux / Windows Server Administration Experience.
- 1+ Years Log File Analysis Experience.
- Strong knowledge of TCP/IP ports and protocols.
- Working Knowledge of Firewalls.
- Working Knowledge of Wireshark/PCAP or similar.
- Knowledge of Nessus or similar programs is a plus.
- A passion for helping customers succeed.
- Outstanding written and verbal communication skills.
- Strong analytical and technical skills.
- Strong desire to learn new skills at an accelerated pace.
- Ability to multi-task and manage multiple priorities in a fast-paced environment.
- Occasional availability to work weekends (10:30am - 8:30pm) and Holidays.
- Ability to sit and work at a computer for extended periods of time.
- Some travel may be required.

## #LI-SH2

#LI-Office We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.

Tenable Data Consent Statement

Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:

[General Applicant Privacy Notice](https://static.tenable.com/marketing/hr/Tenable_General_Applicant_Privacy_Notice_FINAL_4-29-2026_branded.pdf) [California Applicant Privacy Notice](https://static.tenable.com/marketing/hr/Tenable_CCPA_Notice_Applicants_FINAL_4-29-2026_branded.pdf) [EU/EEA/UK Applicant Privacy Notice](https://static.tenable.com/marketing/hr/Tenable_EEA_UK_Applicant_Privacy_Notice_FINAL_6-4-2026_branded.pdf)

## About Tenable, Inc.

## Company Overview
- **One-liner**: Tenable is the Exposure Management company, providing an AI-powered platform that unifies security visibility, insight, and action across the entire attack surface to help organizations understand and reduce cyber risk.
- **Entity Type**: Public (Ticker: TENB)
- **Headquarters**: Columbia, Maryland, USA
- **Founded**: 2002
- **Founders**: Ron Gula, Jack Huffard, Renaud Deraison

## Core Business
- Primary industry/industries: Cybersecurity (Exposure Management, Vulnerability Management, Cloud Security, OT Security, Identity Security)
- Target customers: Enterprise, SMB, and government organizations (B2B) — serving over 44,000 customers worldwide, including 65% of the Fortune 500 and 50% of the Global 2000 [tenable.com](https://www.tenable.com/about-tenable/about-us)
- Mission or purpose statement: "We believe every business has the right to pursue its ambitions free from security worry. This is why we dedicate ourselves to isolating and eradicating the cyber exposures that hold organizations back." [tenable.com](https://www.tenable.com/about-tenable/about-us)

## Products & Services
- **[Tenable One](https://www.tenable.com/)**: The company's flagship Exposure Management platform. It unifies visibility, insight, and action across the entire attack surface (IT, cloud, OT, identity, third-party applications, and AI) using native signals, exposure intelligence, and third-party data. It is powered by **Tenable Hexa AI**, which provides agentic orchestration to accelerate remediation.
- **Vulnerability Management**: Core solution for discovering assets and prioritizing vulnerabilities based on risk.
- **AI Exposure**: Provides visibility into the AI supply chain, including LLM integrations and data pipelines, to identify misconfigurations and shadow AI.
- **Cloud Security (CNAPP)**: Reduces cloud risk by closing misconfigurations, risky entitlements, and vulnerabilities across multi-cloud and hybrid environments.
- **Identity Exposure**: Continuously discovers assets and uses risk-based prioritization to focus on the most exploitable vulnerabilities.
- **OT Exposure**: Manages security across cyber-physical ecosystems, bridging the gap between IT and OT.

## Market Standing
- **Valuation/Market Cap**: Not publicly available in search results. (Public company; market cap fluctuates with stock price.)
- **Key Metric**: Annual Revenue — Not publicly available in search results. (As a public company, revenue is disclosed in SEC filings like 10-K/10-Q; the latest figure was not cited in the provided search results.)
- **Notable Investors/Partners**: The company went public in 2018 in one of the largest raises for a U.S.-listed security company at the time. Key leadership includes co-CEOs Steve Vintz and Mark Thurmond [tenable.com](https://www.tenable.com/about-tenable/about-us).
- **Growth Signals**: 
  - Named a Leader in the 2025 Gartner Magic Quadrant for Exposure Assessment Platforms.
  - Named a Leader in the IDC MarketScape Worldwide Exposure Management 2025 Vendor Assessment.
  - Named a Leader in The Forrester Wave: Unified Vulnerability Management Solutions, Q3 2025.
  - Serves 44,000+ customers worldwide, including 65% of the Fortune 500.
  - Processes 1.7 trillion unique exposure data points per year and covers 336,000+ CVEs [tenable.com](https://www.tenable.com/about-tenable/about-us).

## Competitive Advantages
- **Market Leadership**: Consistently recognized as a Leader by major analyst firms (Gartner, Forrester, IDC) in the exposure management and vulnerability management categories.
- **Vast Data Fabric**: The Tenable Exposure Data Fabric and Hexa AI provide a unique ability to understand how risk moves through an environment, enabling precise prioritization and coordinated remediation across teams and AI agents.
- **Broad Coverage**: Unifies visibility across IT, cloud, OT, identity, and AI — a breadth that few competitors match.
- **Scale & Trust**: Trusted by a massive portion of the Fortune 500 and Global 2000, creating a strong network effect and brand moat.

## Strategic Focus
- **AI-Powered Exposure Management**: Deep investment in Tenable Hexa AI for agentic orchestration, aiming to shorten the time from detection to resolution.
- **Expanding the Attack Surface View**: Continuously adding new domains (AI, identity, OT) to the platform to provide a truly unified view.
- **Closing the Gap**: The core mission is to "close the gap between exposure and attack" by making exposure clear and actionable for customers.

## Why Work Here
- **Culture & Recognition**: Great Place to Work Certified, 2025 Best Workplace in Technology, 2025 Best Workplaces in Tech in the UK, and Best Workplace for Disability Inclusion [tenable.com](https://www.tenable.com/careers).
- **Work Model**: Hybrid and remote opportunities available. "Hub" roles require some weekly in-office presence, while Field/Remote roles are more flexible with occasional office attendance [tenable.com](https://www.tenable.com/careers).
- **Benefits**: Comprehensive health benefits (physical, mental, and family-forming plans), retirement plans, Employee Stock Purchase Plan (ESPP), equity incentives, life and disability insurance, and generous paid time off.
- **Professional Development**: Customizable opportunities including learning courses, mentorship, leadership programs, and tuition reimbursement.
- **Engineering & Research Focus**: Strong emphasis on world-class research (covering 336K+ CVEs) and engineering innovation. The company is building "innovative platforms, products and features to help our customers stay one step ahead" [tenable.com](https://www.tenable.com/careers).
- **Global Impact**: Work with a team across 40 countries, serving 44,000+ customers including some of the largest organizations in the world.

## Sources
1. [tenable.com](https://www.tenable.com/)
2. [tenable.com](https://www.tenable.com/about-tenable/about-us)
3. [tenable.com](https://www.tenable.com/careers)
4. [greenhouse.io](https://boards.greenhouse.io/tenableinc)
5. [linkedin.com](https://www.linkedin.com/company/tenableinc)

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