---
title: 'Technical Support Engineer (TEST) Email Post at Gem (Oats)'
canonical: 'https://feeny.ai/job/technical-support-engineer-test-email-post-gem-oats-san-francisco-qqyr6kbmm5vr'
type: 'job'
last_seen: '2026-09-05'
---

# Technical Support Engineer (TEST) Email Post at Gem (Oats)

- **Company:** Gem (Oats)
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2024-07-10
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.gem.com/gem-oats/am9icG9zdDpXNfSk7lqGy_gv5aqK5ioh

## Job description

Some description here...

## About Gem (Oats)

## Company Overview
- **One-liner**: Gem is the AI-first all-in-one recruiting platform that combines ATS, CRM, sourcing, scheduling, fraud detection, and analytics into a single system to help talent acquisition teams hire faster and more strategically.
- **Entity Type**: Private (Series C, $148M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2017
- **Founders**: Steve Bartel (CEO and Co-Founder)

## Core Business
- **Primary Industry**: HR Technology / Recruiting Software
- **Target Customers**: B2B – talent acquisition teams at startups to large enterprises (e.g., Stripe, Airbnb, DoorDash, Google)
- **Mission**: Make recruiting better for everyone, so companies can build great teams and job-seekers can find life-changing opportunities [gem.com](https://www.gem.com/company/careers)

## Products & Services
- **AI Sourcing Agent**: Search 800M+ profiles, surface past candidates, and reach anyone with verified contact info.
- **AI App Review Agent**: Rank and review every applicant 5x faster with AI-generated explanations.
- **AI Fraud Detection Agent**: Catch fraudulent candidates before they waste time or pose security risks.
- **CRM**: Keep talent pipelines warm with automated nurture sequences and always-on candidate profiles.
- **ATS**: Manage every req from job post to offer, built for recruiters.
- **Analytics**: Forecast hiring needs, surface pipeline bottlenecks, and prove team impact without a BI team.
- **Scheduling**: Automated interview booking that eliminates scheduling ping-pong.
- **Integrations**: Source, hire, and report with one AI-first platform, replacing 5+ tools and cutting tech costs by up to 50% [gem.com](https://www.gem.com/).

## Market Standing
- **Valuation / Market Cap**: Not publicly available
- **Key Metric**: Annual Revenue $13M (estimated) | Total Funding $148M
- **Notable Investors**: ICONIQ Growth (led Series C), Accel, Greylock
- **Growth Signals**: 158 employees (+18.1% YoY); trusted by 1,200+ talent acquisition teams; 4.8/5 G2 rating; expanding AI product lines [linkedin.com](https://www.linkedin.com/company/gem-recruiting-software)

## Competitive Advantages
- **All-in-one platform**: Replaces multiple tools (ATS, CRM, sourcing, scheduling, analytics, fraud detection) – customers save 30–50% on tech costs.
- **AI built into every workflow**: Not just add-ons; AI sourcing, app review, and fraud detection are core features.
- **800M+ candidate profiles**: Proprietary database combined with integrations.
- **Industry-leading satisfaction**: 4.8/5 on G2, 4.4/5 employer rating on LinkedIn [linkedin.com](https://www.linkedin.com/company/gem-recruiting-software).

## Strategic Focus
- Deepening AI capabilities (e.g., AI Sourcing Agent, AI App Review Agent, AI Fraud Detection Agent) to automate recruiting busywork.
- Expanding enterprise adoption and scaling sales team (hiring Account Executives for mid-market and enterprise).
- Continuing to unify the recruiting tech stack and reduce complexity for customers.

## Why Work Here
- **Culture**: Values include “Builders with high EQ” – curious, technical, hands-on, and empathetic. Screens for alignment to values and business principles, not just skills [gem.com](https://www.gem.com/company/careers).
- **Work Environment**: Hybrid? Office locations in San Francisco. Remote-friendly roles may exist (no explicit remote-first policy stated).
- **Perks**: Competitive compensation, equity, comprehensive benefits (health, dental, vision, 401(k)), professional development opportunities.
- **Engineering Culture**: Focus on high-impact AI products; roles posted for Senior Software Engineer (AI Products), AI/ML Engineer, Engineering Manager (AI) [linkedin.com](https://www.linkedin.com/company/gem-recruiting-software).

## Sources
1. [gem.com - About Us](https://www.gem.com/company)
2. [gem.com - Careers](https://www.gem.com/company/careers)
3. [gem.com - Homepage](https://www.gem.com/)
4. [linkedin.com - Gem Company Page](https://www.linkedin.com/company/gem-recruiting-software)
5. [jobtarget.com - Account Executive Job Description](https://www.jobtarget.com/jobs/jt-rjxivn2amz/account-executive-san-francisco-california)

## Other roles at Gem (Oats)

- [Grok - Fraud test](https://feeny.ai/job/grok-fraud-test-gem-oats-remote-zkb9zk8xcxjc)
- [Personal Assistant](https://feeny.ai/job/personal-assistant-gem-oats-united-states-bt8r67xtdmg9) — United States
- [Renée's Magical Job](https://feeny.ai/job/renee-s-magical-job-gem-oats-san-francisco-4fk0edwmn0hb) — San Francisco, CA
- [Software Engineering Internship (Copy)](https://feeny.ai/job/software-engineering-internship-copy-gem-oats-san-francisco-pnwmk678eavr) — San Francisco, CA
- [Technical Support Engineer (TEST) Email Post (Copy)](https://feeny.ai/job/technical-support-engineer-test-email-post-copy-gem-oats-san-francisco-ypyfwg2c536z) — San Francisco, CA
- [Aliss Test Job](https://feeny.ai/job/aliss-test-job-gem-oats-united-states-j0yvp6jsm2fm) — United States
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-gem-oats-san-francisco-hfexgk76xrv8) — San Francisco, CA
- [Software Engineering Internship](https://feeny.ai/job/software-engineering-internship-gem-oats-san-francisco-4hc7nfpx7m2x) — San Francisco, CA
- [Software Engineer](https://feeny.ai/job/software-engineer-gem-oats-san-francisco-1szg5m25t857) — San Francisco, CA
- [Account Executive](https://feeny.ai/job/account-executive-gem-oats-united-states-axncpfys56de) — United States