---
title: 'Technical Support Engineer (TSE) Intern at Tanium'
canonical: 'https://feeny.ai/job/technical-support-engineer-tse-intern-tanium-addison-hf44j0vakp48'
type: 'job'
last_seen: '2026-09-10'
---

# Technical Support Engineer (TSE) Intern at Tanium

- **Company:** Tanium
- **Location:** Addison, TX
- **Work type:** hybrid
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/tanium/jobs/8176322

## Job description

The Basics:

As a Tanium Technical Support Engineer (TSE) Intern, you will support Tanium’s world-class customer organization, responsible for the satisfaction & retention of our enterprise customers, including the U.S. Department of Defense and over half the Fortune 100. With a primary focus on customer satisfaction, TSE work both reactively and proactively to improve the overall experience of Tanium customers. This includes serving our customers by resolving technical issues & answering technical questions in a timely manner. TSE interns experience this foundational role in our organization through 1:1 mentorship, team triaging efforts, & shadowing opportunities.

This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX

The hourly rate for this internship is $27.00. This hourly rate is an estimate for what Tanium will pay an intern. The actual rate offered may be adjusted based on a variety of factors, including but not limited to, education, skills, training, and experience. In addition to an hourly rate, interns will be eligible for 401k matching and a monthly allowance for communications reimbursement.

What you’ll do:

- Work with a 1:1 mentor TSE as they take on real-world customer problems in security, operations, asset management, & risk management.
- Contribute to triaging technical issues, engaging with customers, and conducting root cause analysis on live production implementations of Tanium.
- Support efforts will encompass security (Forensics, Cyber Threat Intelligence, Incident Response), operations (Compliance, Vulnerability Scanning, Patching, Integrity Monitoring), & general automation.
- Assist customers with Tanium platform/module upgrades.
- Partner with other TSEs to assist with their assigned cases.
- Shape, execute & deliver special projects with your peer interns that directly impacts Tanium.
- Acquire a deep understanding of how the technology of our product works and how to support, operate & integrate it.
- Learn how to document best practices as well as track activity, document root causes, & complete accurate reports.
- Rigorously test our product in a home lab environment.

We’re looking for someone with:

- Authorization to work in the U.S. now & in the future
- Availability to work full-time from June 7, 2027 – August 13, 2027
- Undergraduate student currently enrolled in a college or university
- Eligible graduation dates: December 2027 or Spring 2028
- GPA of 3.5 or above
- Some experience with endpoints, networking or operating systems/servers
- Love for creating an amazing customer experience
- Can work independently with good judgement and attention to detail
- IT Helpdesk experience preferred
- Other experience working with customers is a plus

## About Tanium

Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable.

Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visit [www.tanium.com](http://www.tanium.com/) and follow us on [LinkedIn](https://www.linkedin.com/company/tanium) and [X](https://twitter.com/Tanium).

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. Interns and other Tanium contractors are eligible for VTO after 90 days of employment.

Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact accommodations@tanium.com. For more information refer to the “Know Your Rights” poster which is available here - https://www.eeoc.gov/poster.

Please be aware of job offers coming from people claiming to be Tanium employees. Tanium employees will only use @tanium.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money.

[This link](https://www.cigna.com/legal/compliance/machine-readable-files) leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

For more information on how Tanium processes your personal data, please see our [Privacy Policy](https://www.tanium.com/privacy-policy/).

## About Tanium

## Company Overview
- **One-liner**: Tanium provides an autonomous endpoint management platform that enables IT and security teams to identify, manage, and execute changes in real time across large-scale, complex IT environments.
- **Entity Type**: Private (Series unknown; last known valuation $9B)
- **Headquarters**: Emeryville, California, USA
- **Founded**: 2007
- **Founders**: Orion Hindawi (Executive Chairman) and David Hindawi (Chairman Emeritus)

## Core Business
- **Primary Industry**: Cybersecurity & IT Operations (Endpoint Management)
- **Target Customers**: B2B, Enterprise (Fortune 100, U.S. Federal Government, large regulated industries)
- **Mission/Purpose**: To deliver “The Power of Certainty” by providing real-time visibility and control over all endpoints, enabling organizations to operate securely and efficiently.

## Products & Services
- **Tanium Autonomous Endpoint Management (AEM)**: An integrated SaaS platform that combines real-time asset discovery, endpoint management, vulnerability management, risk & compliance, threat hunting/incident response, and digital employee experience. Built on Tanium’s patented real-time platform, leverages AI-driven automation to execute changes safely at scale.
- **Tanium Core**: The common platform providing real-time asset discovery, autonomous foundations, and zero-day risk identification/remediation.
- **Tanium Endpoint Management**: OS patching, software management, device provisioning, and policy management.
- **Tanium Risk & Compliance**: Vulnerability assessment, prioritization, remediation, compliance tracking, and sensitive data monitoring.
- **Tanium Incident Response**: Threat hunting, incident investigation/response/recovery, and lateral movement risk identification.

## Market Standing
- **Valuation**: $9B (as of 2025, per corporate fact sheet)
- **Key Metric**: $700M+ Annual Recurring Revenue (ARR)
- **Notable Investors/Partners**: Microsoft (ISV Innovation Partner of the Year 2024), ServiceNow (deep integration with CMDB and workflows). No recent funding round disclosed; prior investors include Andreessen Horowitz, TPG Growth, and others (not detailed in provided materials).
- **Growth Signals**: 1,900+ employees, 17 offices across 15 countries, 36 million endpoints managed globally, 40% of Fortune 100 as customers, all six branches of the U.S. Military. Forbes Cloud 100 Top 25 (9th consecutive year), CRN Security 100 and AI 100 (2025).

## Competitive Advantages
- **Real-time, single-agent architecture**: Patented platform provides immediate visibility and control over all endpoints without relying on periodic scans.
- **Massive scale and proven reliability**: Manages 36M endpoints for some of the largest, most security-sensitive organizations (e.g., DoD, top banks, retailers).
- **AI-native automation**: Tanium AEM uses AI to automate change execution safely, reducing manual overhead and human error.
- **Deep ecosystem integrations**: Seamless with ServiceNow and Microsoft security/infrastructure stacks, maximizing existing investments.

## Strategic Focus
- **AI-driven operational autonomy**: Continuing to build out autonomous endpoint management capabilities to reduce complexity and cost.
- **Expansion of partner ecosystem**: Deepening integrations with major platforms (ServiceNow, Microsoft) and expanding channel reach globally.
- **Federal and regulated market penetration**: Already dominant in U.S. military and top banks; likely expanding into other regulated verticals.
- **Digital employee experience (DEX)**: Adding capabilities to monitor and improve end-user experience proactively.

## Why Work Here
- **Culture**: Certified Great Place to Work (2024) in US, Canada, France, Japan, UK. Core values: “We do the right thing,” “We are unstoppable,” “We win as a team.”
- **Work Policy**: Hybrid model for most roles, with primary hubs in Addison (TX), Bellevue (WA), Durham (NC), Emeryville (CA), and Reston (VA). Some remote positions available for sales and engineering roles.
- **Notable Perks**: Part of a high-growth, well-funded private company with significant ARR; opportunity to work on cutting-edge AI and endpoint security tech; direct impact on some of the world’s largest IT environments.
- **Engineering Culture**: Emphasis on real-time systems, AI, and security engineering; roles like Corporate AI Engineer and AI Adoption & Enablement Lead suggest active internal AI transformation.

## Sources
1. [Tanium Corporate Fact Sheet (PDF)](https://site.tanium.com/rs/790-QFJ-925/images/Tanium_Fact_Sheet-2025-EN.pdf)
2. [Tanium Careers Page](https://www.tanium.com/careers/)
3. [Tanium About Page](https://www.tanium.com/about/)
4. [Tanium Main Website](https://www.tanium.com/)
5. [Greenhouse Jobs at Tanium](https://job-boards.greenhouse.io/tanium/jobs/7800332)

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