---
title: 'Technical Support Scientist – EMEA at Alamar Biosciences'
canonical: 'https://feeny.ai/job/technical-support-scientist-emea-alamar-biosciences-uk-germany-r25sq0vk3z33'
type: 'job'
last_seen: '2026-11-02'
---

# Technical Support Scientist – EMEA at Alamar Biosciences

- **Company:** Alamar Biosciences
- **Location:** UK Germany, Sweden
- **Posted:** 2026-10-30
- **Last confirmed live:** 2026-11-02
- **Apply:** https://job-boards.greenhouse.io/alamarbiosciences/jobs/6232046004

## Job description

At Alamar, we are passionate about enabling our customers to make scientific discoveries that translate into clinical outcomes and benefit patients. Our team is growing quickly as we develop innovative approaches to measure critical protein biomarkers from liquid samples that can enable the earliest possible detection of disease. We believe the next frontier in biology is enabled by measuring proteins at higher sensitivity in highly multiplexed assays at the push of a button, which is something only Alamar can do. As we build our team, we seek collaborative, driven, intellectually curious people committed to solving complex challenges. Our culture rewards accountability and cross functional teamwork because we believe this enables the kind of breakthrough thinking that will accelerate our mission.

We are searching for a Technical Support Scientist – EMEA with a strong background in biological sciences and an eagerness to work with customers to ensure their success with Alamar products.  This role will join a dynamic team of professionals as our first Technical Support Scientist in Europe.  This role will leverage your expertise to provide scientific and technical support to Alamar’s automated instrument system for high-precision proteomic analysis. Reporting to the Supervisor, Technical Support you will collaborate closely with the sales, marketing and research and development teams to continue to enhance our products and grow our business.  The Technical Support Scientist will be the front-line support path for our customers and will take ownership of the resolution of all inquiries and complaints.  This is a hands-on role that offers the opportunity to make a significant impact on life science research and early disease diagnosis within a rapidly expanding company.

Responsibilities:

- Serve as a primary point of contact for customers for technical and scientific support, working collaboratively with other Technical and Application Support team members to coordinate responses, share context, and ensure consistent, high-quality support.
- Logging cases and associated communications and resolutions in the CRM
- Informing requirements for scaling support process and infrastructure
- Tracking support metrics
- Perform platform demonstrations as needed to support sales
- As a foundational member of the team, contribute to the building of the technical knowledgebase and processes to facilitate scaling of support as the user base expands
- Collaborate with internal R&D teams during the product development cycle, providing critical insights via Voice of Customer
- Contribute to the creation of customer training materials and documentation, working closely with internal resources
- Assist in the scaling of our CRM toolset, ensuring effective integration with ERP and marketing automation

Qualifications:

- BS, MS or PhD in the biological sciences
- At least two years in a scientific customer support role
- Demonstrated experience in the generation of technical documentation
- Pragmatic thinker with a clear and effective approach to problem-solving
- Strong orientation towards process improvement and unwavering commitment to quality
- In-depth understanding of preparing materials to enhance customer support
- Excellent relationship-building skills, with the ability to engage effectively with diverse personalities both inside and outside the company
- Outstanding written, verbal, and presentation skills, capable of conveying complex information with clarity
- If you are a dedicated individual with a passion for advancing disease detection, we invite you to join our innovative team at Alamar Biosciences. You will have the opportunity to shape the future of proteomics and make a meaningful impact on the world of scientific research and healthcare

Alamar offers a competitive compensation package appropriate to the position and local market. Compensation may include salary, bonus, equity, and benefits, as applicable, and is determined based on factors such as work location, relevant experience, skills, qualifications, and education. Additional details regarding compensation and benefits will be discussed during the recruitment process. Please Note - We participate in E-Verify to confirm authorization to work in the United States.

## About Alamar Biosciences

## Company Overview
- **One-liner**: Alamar Biosciences develops a precision proteomics platform that enables ultra-high sensitivity, multiplex protein analysis from minimal sample volumes to power the earliest detection of disease.
- **Entity Type**: Public (IPO on April 17, 2026; Market Cap: $1.37B as of search date)
- **Headquarters**: Fremont, California, USA
- **Founded**: 2018
- **Founders**: Yuling Luo, PhD (Co-founder, CEO and Chair), Yiyuan Yin, PhD (Co-founder, COO and Director), and Xiao-Jun Ma, PhD (CTO)

## Core Business
- **Primary industry**: Precision proteomics / Biotechnology / Diagnostics
- **Target customers**: B2B – Academic researchers, pharmaceutical companies, clinical diagnostic labs, and biomarker discovery groups.
- **Mission or purpose**: “Powering precision proteomics to enable the earliest detection of disease.”

## Products & Services
- **NULISA Chemistry & Consumables**: A proprietary assay technology (Nucleic Acid Linked Immuno-Sandwich Assay) that combines ultra-high sensitivity with high specificity, capable of analyzing hundreds of protein biomarkers in a single 10 µL biofluid sample. Available in pre-configured panels (e.g., NULISAseq™ Neuro 220 Panel for neurological disease research).
- **ARGO System**: An all-in-one automated instrument with onboard qPCR that runs NULISA assays from sample to result, enabling walk-away automation for both single-plex and multiplex biomarker analysis.
- **Alamar Software**: A comprehensive data analysis and visualization platform that integrates with the ARGO instrument to turn raw data into actionable insights.

## Market Standing
- **Valuation/Market Cap**: $1.37 billion market cap (post-IPO, April 2026)
- **Key Metric**: Total funding raised prior to IPO: $254 million. Annual revenue not publicly disclosed.
- **Notable Investors/Partners**: Illumina Ventures, Sands Capital, T. Rowe Price, Braidwell, Alzheimer’s Disease Data Initiative, and others.
- **Growth Signals**: 
  - Successfully completed IPO in April 2026.
  - Launched NULISAseq™ Neuro 220 Panel, the company’s largest precision proteomics panel.
  - Demonstrated compatibility of home-collected fingerstick samples with ultra-high-sensitivity multiplex proteomics.
  - Filed 8 patents covering key technologies (e.g., NULISA, immunologic tests, molecular biology).

## Competitive Advantages
- **Ultra-sensitivity & specificity**: NULISA technology achieves sensitivity rivaling single-plex assays while enabling high-plex panels, addressing a key trade-off in proteomics.
- **Automation-friendly**: The ARGO system delivers a fully integrated, walk-away workflow, reducing hands-on time and variability.
- **Low sample volume**: Requires only 10 µL of biofluid, enabling studies with precious or limited samples (e.g., fingerstick blood).
- **Proven team**: Founders and senior scientists previously created RNAscope™, a widely adopted in situ hybridization technology, demonstrating a track record of successful innovation.

## Strategic Focus
- Expand the NULISA panel menu into new therapeutic areas (neurodegeneration, oncology, inflammation).
- Drive adoption of the ARGO platform in both research and clinical diagnostic settings.
- Leverage IPO proceeds to scale manufacturing, commercial team, and global sales presence (hiring for roles in EMEA, China, Japan, and the US).
- Continue R&D investments in next-generation assay chemistry and software.

## Why Work Here
- **Culture**: Emphasizes integrity, excellence, passion, respect, inclusion, and collaboration. Fosters continuous learning, out-of-the-box thinking, and risk-taking.
- **People philosophy**: “Our people are the key to success” – the company is building a high-performance team dedicated to improving human health.
- **Benefits**: Competitive compensation package includes health, dental, vision, life insurance, flexible spending plan, paid vacation, stock options, and a 401(k) plan.
- **Work location**: Based in Fremont, CA (Silicon Valley) with a state-of-the-art facility designed for biotech innovation. Some roles are remote (e.g., Inside Sales Specialist – EMEA) or field-based.
- **Growth opportunities**: As a recently public company, there is significant upside potential and the chance to shape the commercial and product trajectory of a platform technology.

## Sources
1. [alamarbio.com](https://alamarbio.com/) – Official company website
2. [alamarbio.com/about-us](https://alamarbio.com/about-us/) – About page, founders, mission, location
3. [alamarbio.com/company/careers](https://alamarbio.com/company/careers/) – Careers page, culture, benefits
4. [job-boards.greenhouse.io/alamarbiosciences](http://job-boards.greenhouse.io/alamarbiosciences) – Current job openings
5. [cbinsights.com/company/alamar-biosciences](https://www.cbinsights.com/company/alamar-biosciences) – Financial data, funding, IPO date, market cap, investors, patents

## Other roles at Alamar Biosciences

- [Product Application Scientist](https://feeny.ai/job/product-application-scientist-alamar-biosciences-fremont-x0w1r896e8nm) — Fremont, CA
- [Field Application Scientist - Southwest](https://feeny.ai/job/field-application-scientist-southwest-alamar-biosciences-san-diego-am9dyn7ns8ha) — San Diego, CA
- [Regional Business Manager, EMEA](https://feeny.ai/job/regional-business-manager-emea-alamar-biosciences-emea-vahkp49zvx68) — EMEA
- [Senior Tax Manager](https://feeny.ai/job/senior-tax-manager-alamar-biosciences-fremont-ht5sp6vtdy0f) — Fremont, CA
- [Scientist I, Technology Development](https://feeny.ai/job/scientist-i-technology-development-alamar-biosciences-fremont-rj71ysee2e7t) — Fremont, CA
- [Director, BioPharma Business Development - US East](https://feeny.ai/job/director-biopharma-business-development-us-east-alamar-biosciences-boston-ard187bdk1dn) — Boston, MA
- [Director, BioPharma Business Development - EMEA](https://feeny.ai/job/director-biopharma-business-development-emea-alamar-biosciences-emea-region-wrks8k6syh5s) — EMEA Region
- [Associate Scientist II – Technology Access Program](https://feeny.ai/job/associate-scientist-ii-technology-access-program-alamar-biosciences-fremont-xpnqrta17y27) — Fremont, CA
- [Field Service Engineer II - US East](https://feeny.ai/job/field-service-engineer-ii-us-east-alamar-biosciences-baltimore-ma-or-f6w8vm30hj9v) — Baltimore MA OR Philadelphia, PA
- [Scientist I, Technology Development](https://feeny.ai/job/scientist-i-technology-development-alamar-biosciences-fremont-b52st1tydp43) — Fremont, CA