---
title: 'Technical Support Specialist - Italian speaking (fresh STEM grads) at Formlabs'
canonical: 'https://feeny.ai/job/technical-support-specialist-italian-speaking-fresh-stem-grads-formlabs-budapest-1jkn1em21shv'
type: 'job'
last_seen: '2026-11-03'
---

# Technical Support Specialist - Italian speaking (fresh STEM grads) at Formlabs

- **Company:** Formlabs
- **Location:** Budapest, Hungary
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-11-03
- **Apply:** https://careers.formlabs.com/job/8333741/apply/?gh_jid=8333741

## Job description

You studied engineering to solve hard problems. Here, you'll solve them every single day.

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

Your Impact:

As a Technical Support Specialist, you’ll be at the heart of our technology. You’ll diagnose machine errors, analyze printer logs and work hands-on with hardware, firmware, software and materials to find the root cause of complex issues. This is a highly technical role where your engineering mindset is put to work every day.

What makes the role special is the combination of deep technical problem-solving and real human connection. Our customers are mainly engineers, dentists, jewelers and manufacturers who rely on Formlabs printers every day. You’ll turn your technical findings into clear guidance that gets them back to creating, and share your insights with our global engineering and product teams to shape the next generation of our printers.

This role is designed for fresh STEM graduates who love figuring out how things work and enjoy helping others succeed. We’ll give you in-depth, hands-on training on our printers, materials and software from day one, and support you in developing both your technical expertise and your communication skills.

For adventurous people: this role can open the door to rotations or growth paths into our engineering, product, quality and field service teams.

In this role you will:

- Immediately benefit from in-depth technical training: our onboarding covers 3D printing technologies (SLA and SLS), printer hardware and firmware, materials science, our software ecosystem and structured engineering troubleshooting, so you’re equipped from day one
- Troubleshoot and root-cause complex technical issues across mechanics, electronics, optics, firmware, software and resin/powder materials
- Analyze printer logs, error codes and print failures to pinpoint what went wrong, and why
- Run hands-on tests and reproduce issues on Formlabs printers in our Budapest lab
- Guide customers, distributors and resellers in the EMEA region through technical fixes by phone, email, chat and video, translating engineering findings into clear next steps
- Partner with our global engineering, product and quality teams: escalate bugs, document recurring issues and feed real-world data into product improvements
- Become an educator: train resellers and customers on Formlabs printers and help them deliver outstanding service
- Build and improve technical documentation and troubleshooting guides used across our global support team

About You:

- Bachelor’s or Master’s degree in a STEM field (required): e.g. mechanical, electrical, mechatronics, materials, chemical or biomedical engineering, physics or a related field
- No prior work experience needed; this role is designed for fresh graduates
- Language requirements: C1 or better fluency in Italian AND English is required; additional European languages are a plus
- A natural problem-solver who enjoys taking things apart (literally or figuratively) to understand how they work
- Analytical and structured: you form a hypothesis, test it and follow the data to the root cause
- Able to explain technical topics clearly and patiently, in writing and on the phone; we’ll help you sharpen this
- Able to work independently, while enjoying and thriving in a team environment

Bonus Skills:

- Hands-on experience from university projects, labs, theses, student teams (Formula Student, robotics, rocketry) or internships
- Experience with 3D printing, CAD, electronics, programming or scripting
- Passion for additive manufacturing and emerging technologies

Our Perks:

- Shares in the company through our equity program (we’re a double unicorn company!)
- Hybrid work
- Catered lunch at the office 3 days per week, plus free beverages and snacks
- Private health insurance with Medicare (Blue package + hospital coverage)
- A monthly or quarterly public transportation pass for Budapest
- All You Can Move sports pass with 9,500 HUF monthly allowance
- Development opportunities both in-house and off-site
- An inclusive, dog-friendly office with diverse and inspiring colleagues
- Fun team events
- And of course… unlimited 3D prints

We build amazing things. Come join us!

Even if you don’t check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

## About Formlabs

## Company Overview
- **One-liner**: Formlabs designs and manufactures professional desktop 3D printers, materials, and software that make industrial-quality additive manufacturing accessible to businesses across a wide range of industries.
- **Entity Type**: Private (Series E, valuation $2B as of 2021)
- **Headquarters**: Boston, Massachusetts, USA
- **Founded**: 2011
- **Founders**: Max Lobovsky, Natan Linder, David Cranor (MIT graduate students)

## Core Business
- **Primary industries**: 3D printing hardware, software, and materials; additive manufacturing
- **Target customers**: B2B — from small businesses and entrepreneurs to large enterprises in medical, automotive, aerospace, footwear, consumer goods, and education
- **Mission/purpose**: “Enable anyone to make anything” – expanding access to digital fabrication through affordable, professional 3D printing

## Products & Services
- **SLA 3D Printers (Form 3, Form 3L, Form 4)**: Desktop stereolithography printers that deliver industrial part quality, precision, and repeatability.
- **SLS 3D Printers (Fuse 1, Fuse 1+)**: Selective laser sintering printers for functional, end-use nylon parts.
- **Proprietary Materials**: Over 45 formulations including standard resins, engineering resins, dental materials, and jewelry casting resins.
- **PreForm Software**: Free slicing and print preparation software optimized for Formlabs printers.
- **Fleet Management Software**: Cloud-based platform for managing multiple printers, tracking usage, and automating workflows.

## Market Standing
- **Valuation**: $2B (reported during the $150M Series E round in 2021)
- **Key Metric**: Total funding of over $250M across rounds (Series A–E); 130,000+ printers sold and 300M+ parts printed globally
- **Notable Investors/Partners**: New Enterprise Associates (NEA), DFJ, Tyche Partners, and other leading venture firms; customers include “global leaders” in medical, automotive, aerospace, and footwear
- **Growth Signals**: Headcount of 750+ employees (up from ~550 in recent years); 161 active job postings as of mid-2026, with +631.8% year-over-year growth in postings; expansion into 8 global offices across North America, Europe, and Asia Pacific; new manufacturing facility in Millbury, OH

## Competitive Advantages
- **Vertical integration**: In-house design of hardware, software, and materials ensures a tightly optimized user experience and rapid iteration
- **Proprietary ecosystem**: 45+ materials that work exclusively with Formlabs printers, creating a strong lock-in and consistent quality
- **Accessibility + quality**: First to bring SLA and SLS to the professional desktop market at a fraction of the cost of industrial systems
- **Scale and brand trust**: Over 130,000 printers in the field, used in 10+ industries, giving Formlabs the largest installed base of any professional desktop 3D printing company

## Strategic Focus
- **Global expansion**: Deepening presence in Asia (Shenzhen, Tokyo, Singapore) and Europe (Berlin, Budapest)
- **Manufacturing scale**: Building out production capacity in Millbury, Ohio to meet growing demand
- **New market segments**: Developing specialized materials and application-specific printers for dental, jewelry, and mass-customization use cases
- **Software and services**: Enhancing fleet management and workflow automation to move “from prototyping to production”

## Why Work Here
- **Culture**: Employees describe a culture of “curiosity, autonomy, and results” with a collaborative, hands-on environment. The company invests in community initiatives around access and education.
- **Work model**: Hybrid and onsite roles available across eight global offices; some remote positions (e.g., field service technicians). Locations include Boston (HQ), Millbury, Milwaukee, Berlin, Budapest, Shenzhen, Tokyo, and Singapore.
- **Perks & engineering culture**: Strong R&D focus with roles spanning hardware, software, materials science, and product management. The interview process is designed to be collaborative, and the company encourages internal mobility.
- **Impact**: Directly work on products that enable “lifesaving medical devices” and “Hollywood blockbusters” – a tangible, mission-driven outcome.

## Sources
1. [Formlabs Company Page](https://formlabs.com/company/)
2. [Formlabs Careers](https://careers.formlabs.com/)
3. [Formlabs All Open Roles](https://careers.formlabs.com/all-open-roles/)
4. [Formlabs LinkedIn](https://www.linkedin.com/company/formlabs)
5. [Built In – What’s It Like to Work at Formlabs](https://builtin.com/company/formlabs/faq/workplace-perception)

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