--- title: 'Technical Trainer and Adoption Specialist at Crusoe' canonical: 'https://feeny.ai/job/technical-trainer-and-adoption-specialist-crusoe-san-francisco-te4rmd0mvey2' type: 'job' last_seen: '2026-09-11' --- # Technical Trainer and Adoption Specialist at Crusoe - **Company:** [Crusoe](https://feeny.ai/companies/crusoe) - **Location:** San Francisco, CA / United States - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-07 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/crusoe/009dc37d-5041-41e7-a81b-6c27a7796d5e ## Job description Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About the Role: Crusoe's IT team is responsible for the systems, tools, and capabilities that keep the company running and scaling. As a Technical Trainer and Adoption Specialist, you will support the team that designs, builds, and maintains the technical training content that helps every Crusoe employee — from day-one new hires, to executives, to experienced operators on the shop floor — get up to speed on our core technology faster and more effectively. This role requires designing, planning, and presenting VILT and in-person training, as well as building materials and content for those trainings. You'll work closely with our Senior Technical Trainer, and a content builder, to develop and manage needed courses and material as part of a larger technical training effort. This role will travel as needed, up to 30%, especially to our Sunnyvale, and Bellevue locations. You'll partner with IT, People Operations, and business unit leaders to understand what employees need to know, identify gaps, and build the content that closes them. If you're a skilled instructional designer who is also a natural teacher, comfortable building trainings from scratch and at a rapid pace, and excited to work at a company on the cutting edge of AI infrastructure — this role was made for you. What You'll Be Working On: - Analyze IT, Security, and Compliance workstreams and translate delivery priorities into structured Jira backlogs, epics, sprints, workflows, and reporting. - Identify workflow bottlenecks, process inefficiencies, and other impediments affecting delivery, and coordinate process improvements. - Configure and manage Jira boards, workflows, dashboards, and reporting to support technical and compliance initiatives. - Support planning and execution of technical initiatives, including tooling rollouts, control implementation, and risk remediation. - Partner with the IT & Security Programs Office, engineers, security and compliance leads, and program managers to align technical workstreams with program requirements, milestones, dependencies, and priorities. - Track and analyze delivery metrics, including velocity, burndown, cycle time, and throughput, to identify issues, measure progress, and support management reporting. - Maintain technical and process documentation in Confluence, including working agreements, sprint documentation, and audit-ready process evidence. - Coordinate cross-team dependencies, backlog refinement, prioritization, and Agile/Scrum activities necessary to organize and execute technical work. What You'll Bring to the Team: - A Bachelor's degree in any field plus 4–6 years of experience in technical training, instructional design, or a closely related discipline — OR a Master's degree plus 2–4 years of relevant experience. We care more about what you've built and delivered than the specific field of your degree. - A portfolio of instructional design work is required. We want to see examples of eLearning, curriculum, video content, or training programs you've created from scratch — this is a hard requirement for consideration. - Demonstrated ability to design and build training curricula from the ground up, not just update or maintain existing materials. - Experience producing some video or multimedia training content as part of a broader learning program. - Ability to explain technical concepts clearly and accessibly to learners from a wide range of backgrounds — from corporate staff to manufacturing employees — without losing the people who already know the material. - Organized, self-directed, and able to manage multiple projects and priorities in a fast-moving environment without sacrificing quality. - Genuinely curious about technology and keeps up with the tools, platforms, and AI capabilities that are changing how people work. - Ability to work with and train learners of diverse backgrounds, including corporate, technical, and manufacturing or field workforce audiences. Bonus Points - Familiarity with AI productivity tools such as Claude, Workato, or similar — or a demonstrated track record of learning new platforms quickly and an excitement for AI. - Experience partnering with HR or People Ops teams on new hire onboarding program design. - Experience supporting technology rollouts or change management initiatives from a training and adoption perspective. Benefits: - Competitive compensation and equity packages - Restricted Stock Units - Paid time off, paid holidays & leave of absence programs - Comprehensive health, dental & vision insurance - Employer contributions to HSA account - Paid parental leave - Paid life insurance, short-term and long-term disability - Professional development & tuition reimbursement - Mental health & wellness support - Commuter benefits (parking & transit) - Cell phone stipend - 401(k) Retirement plan with company match up to 4% of salary - Volunteer time off - Global travel insurance & emergency assistance - Daily meals allowance - Additional perks & programs specific to location ## Compensation Range Compensation will be paid in the range of up to $105,000 - $130,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. ## About Crusoe ## Company Overview - **One-liner**: Crusoe is an energy-first AI infrastructure company that designs, builds, and operates hyperscale data centers and a cloud platform purpose-built for artificial intelligence workloads. - **Entity Type**: Private (Series E) - **Headquarters**: Denver, Colorado, USA - **Founded**: 2018 - **Founders**: Chase Lochmiller and Cully Cavness ## Core Business - Primary industry/industries: AI Infrastructure, Cloud Computing, Data Centers, Clean Energy - Target customers: Enterprise AI companies, AI-native startups, research institutions, government agencies (B2B) - **Mission**: "Accelerate the abundance of energy and intelligence." ## Products & Services - **Crusoe Cloud**: An AI-optimized cloud platform purpose-built for AI workloads, featuring high-performance NVIDIA and AMD compute, accelerated storage, and optimized RDMA networking. Claims to deploy models up to 20x faster and cut costs by up to 81%. - **Crusoe Managed Inference**: A managed AI inference service built with Crusoe's proprietary MemoryAlloy technology, offering best-in-class speed, throughput, and reliability. Features the Crusoe Intelligence Foundry for model selection and API key management. - **AI Data Center Infrastructure**: Vertically integrated design, build, and operation of hyperscale AI factories (e.g., the 1.2 GW Stargate campus in Abilene, TX). Modular, scalable construction for power-hungry AI workloads. - **Crusoe Managed Kubernetes & Slurm**: Managed orchestration services that eliminate operational overhead for customers. - **Crusoe AutoClusters**: Fault-tolerant, managed cluster services for large-scale AI training. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metric**: Raised over $1.8B+ in total funding (Series E in 2024 was $1B+; Series D in 2024 was $600M; Series C in 2021 was $350M). - **Notable Investors/Partners**: NVIDIA, NYDIG, GE Vernova, Redwood Materials, Tallgrass, AMD. The company has also partnered with leading energy and technology firms to power its data centers. - **Growth Signals**: Divested bitcoin mining business to NYDIG in 2023 to focus exclusively on AI infrastructure; broke ground on the 1.2 GW Stargate campus in Abilene, TX; expanded into Europe with a geothermal/hydro-powered deployment in Iceland; announced 1.8 GW Wyoming data center with Tallgrass; acquired GPU memory optimization startup Atero and established a Tel Aviv office. ## Competitive Advantages - **Energy-First Approach**: The company’s core differentiator is its vertical integration starting from energy sourcing. It uses "environmentally aligned power sources" (wind, solar, hydropower, geothermal, natural gas with carbon capture) to power its AI factories, including pioneering technology to convert wasted natural gas into energy. - **Vertical Integration**: Controls the entire stack—from finding innovative energy sources to building and managing hyperscale data centers and operating the cloud platform. - **NVIDIA Partnership**: Close partnership with NVIDIA, providing access to the latest and highest-performance GPU hardware for its cloud and infrastructure. - **Proven Performance**: Claims 99.98% uptime, 100% customer satisfaction score, and significant cost/performance advantages (up to 81% cost reduction). ## Strategic Focus - **Massive Infrastructure Expansion**: Aggressively scaling its data center footprint, with major projects in Abilene, Texas (Stargate) and Wyoming (Tallgrass), and expansion into Europe. - **Deepening AI Cloud**: Continuing to build out its Crusoe Cloud platform with managed services (Kubernetes, Slurm, AutoClusters) to make it easier for AI companies to use their infrastructure. - **Responsible AI**: Emphasizing sustainability and responsible AI governance, as evidenced by achieving ISO 42001 certification and publishing an ESG report. - **Acquisition-led Growth**: Acquired Atero (GPU memory optimization) to enhance its core technology stack. ## Why Work Here - **Mission-Driven**: The company is united by a tangible mission: "Accelerate the abundance of energy and intelligence." Employees report high levels of engagement (92% proud to work there per internal survey). - **Massive Growth Trajectory**: Crusoe is at the center of the AI infrastructure boom, building some of the world's most powerful AI factories. For job seekers, this means exposure to cutting-edge technology and the opportunity to scale a company from a startup to an industry leader. - **Culture**: The company values "moving fast and making things," continuous learning, and collective genius. It describes itself as an "AI factory company" that values velocity and impact. - **Work Policy**: Hybrid/Office presence required in most roles. Office locations include: Denver (HQ), San Francisco, Sunnyvale, Bellevue, Tulsa, Dublin (Ireland), and Tel Aviv (Israel). - **Benefits**: Competitive compensation & equity, comprehensive health & wellness, mental health resources, retirement plans, paid time off, leave of absence programs, learning & development, volunteer time off, daily meals allowance, and other location-specific perks. - **Engineering Culture**: Strong emphasis on technical excellence, working with large-scale systems, and pioneering new approaches to energy and infrastructure. The company values candidates' "AI fluency" in its hiring process. ## Sources 1. [crusoe.ai](https://www.crusoe.ai/) 2. [crusoe.ai/careers](https://www.crusoe.ai/about/careers) 3. [crusoe.ai/about/culture](https://www.crusoe.ai/about/careers/culture) 4. [crusoe.ai/about/company](https://www.crusoe.ai/about/company) ## Other roles at Crusoe - [Vice President, Information Technology](https://feeny.ai/job/vice-president-information-technology-crusoe-san-francisco-f3vrrtk5yffx) — San Francisco, CA / United States - [Associate Construction Engineer - Power Infrastructure](https://feeny.ai/job/associate-construction-engineer-power-infrastructure-crusoe-denver-t7twn5hnxss8) — Denver, CO / United States - [Senior Software Engineer, Data Platform](https://feeny.ai/job/senior-software-engineer-data-platform-crusoe-san-francisco-exbgj0xgczrk) — San Francisco, CA / United States - [Head of Internal Audit](https://feeny.ai/job/head-of-internal-audit-crusoe-san-francisco-1xcybe9drby4) — San Francisco, CA / United States - [Vice President, Product Management, Managed AI](https://feeny.ai/job/vice-president-product-management-managed-ai-crusoe-san-francisco-cz9enxmhbgpk) — San Francisco, CA / United States - [Logistics and Inventory Manager](https://feeny.ai/job/logistics-and-inventory-manager-crusoe-reykjanesbaer-91vdr925h1m4) — Reykjanesbaer, Iceland - [Senior Facilities Engineer](https://feeny.ai/job/senior-facilities-engineer-crusoe-sparks-hvr5yw0t8n6a) — Sparks, NV / United States - [Learning & Development Specialist](https://feeny.ai/job/learning-development-specialist-crusoe-brighton-xa5tf3zx69r7) — Brighton, CO / United States - [Senior Analyst, Business Health Finance](https://feeny.ai/job/senior-analyst-business-health-finance-crusoe-bellevue-je6bkyv3n58p) — Bellevue, WA / United States - [Quality Manager - Manufacturing](https://feeny.ai/job/quality-manager-manufacturing-crusoe-brighton-89d7tkz350zy) — Brighton, CO / United States