--- title: 'Technical Trainer at InterSystems' canonical: 'https://feeny.ai/job/technical-trainer-intersystems-boston-zb135jr6vqga' type: 'job' last_seen: '2026-10-18' --- # Technical Trainer at InterSystems - **Company:** InterSystems - **Location:** Boston, MA - **Compensation:** $71k–$100k - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.greenhouse.io/intersystems/jobs/8016784003 ## Job description InterSystems Technical Trainers play a crucial role instructing customers on our software, database and interoperability technologies. They deliver training solutions worldwide to empower learners from Global 500 companies to regional hospitals with the information and technical skills needed to quickly design and build powerful InterSystems technology-based solutions. We are looking for bright, confident and motivated instructors to join our training team as well as individuals wanting to become instructors. Successful Technical Trainers balance interpersonal and coaching skills with a deep technical understanding of our products. Trainers work independently to deliver and improve courses, and work collaboratively to design new courses and training materials Senior trainers will train and mentor you as you learn and excel in delivering technically demanding training knowledge. Excellent technical skills, emotional intelligence, a desire to teach and enable others to learn, and comfort instructing in a classroom setting will help you succeed in this role. Some trainings are delivered virtually, and others are in person. ## Responsibilities - Deliver technical training in person or in a virtual classroom using remote learning tools. - Help customers, partners and internal staff excel in their roles by training them to use our corporate products. Developers, integrators, administrators, analysts and software architects are among those you’ll help. - Support our Online Learning Team as they grow our catalog of interactive online courses and resources. - Work collaboratively with Customer Support, Account Management and Marketing teams to provide innovative and sound instructional solutions to ensure effective use of InterSystems products and technologies. Learning Outcomes - Cultivate and refine client-facing interpersonal skills as you deliver training to diverse technical audiences. - Sharpen presentation skills and learn how to engage audiences for an extended period of time. - Explore new technologies supporting InterSystems cloud and big data initiatives. - Enrich your technical acuity as you work with our database platform and interoperability products, as well as industry technologies and standards such as REST, Python, AI‑enhanced tools, AngularJS, HL7® FHIR®, OAuth and many others. ## Qualifications - Instructional aptitude. - Strong technical and interpersonal customer-facing skills. - Exceptional presentation skills, including strong verbal and written communication skills. - Experience delivering training of software/applications is preferred (however, we are willing to train motivated technical candidates). - Effectively communicate complex technologies and concepts (at different levels) to specific audiences. - Proven ability to quickly learn all aspects of technical software products. - Demonstrated ability to work collaboratively and cross-organizationally. - Ability to travel to customer sites to deliver training. Primarily domestic travel with possible international opportunities. Education - BS or MS in Computer Science or equivalent STEM field (Sciences, Technology, Engineering, and Mathematics). - Object-oriented programming experience is a plus. We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States. InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance. Other compensation may include a discretionary annual variable target incentive. The company also provides generous employee benefits including: - Medical, vision, and dental insurance - Short-term and long-term disability, and life insurance - 401(k) Profit Sharing Contribution - Paid Time Off and Holidays - Parental Leave - Tuition reimbursement The estimated base compensation range for this role is: $71,000—$100,000 USD ## About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit [InterSystems.com](https://cts.businesswire.com/ct/CT?id=smartlink&url=https://www.intersystems.com/&esheet=53379223&newsitemid=20230410005415&lan=en-US&anchor=InterSystems.com&index=4&md5=3edf749fa33f5a2ac0c355c410576e90). AI Disclaimer InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information).  InterSystems’ approach to AI is guided by the [InterSystems Responsible AI Guidelines](https://www.intersystems.com/ai-use-guidelines/). AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees. Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience.  AI tools and third-party transcription services must not be used during interviews or assessments. Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems.  Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process. ## About InterSystems ## Company Overview - **One-liner**: InterSystems provides high-performance data platforms and integration engines for mission-critical applications in healthcare, financial services, and logistics. - **Entity Type**: Private (bootstrapped; no external funding rounds disclosed) - **Headquarters**: Boston, Massachusetts, USA - **Founded**: 1978 (implied by “45 years” of operation as of 2023) - **Founders**: Not publicly available (CEO is Phillip “Terry” Ragon, but founder names are not listed on the company’s official pages) ## Core Business - **Primary industries**: Healthcare, financial services, supply chain & logistics, manufacturing - **Target customers**: B2B, large enterprises, government agencies, healthcare providers and payers - **Mission or purpose**: “Better data, better decisions, better outcomes” — enabling organizations to make data clean, accessible, and ready for action. ## Products & Services - **InterSystems IRIS**: A cloud-first data platform that combines operational, analytics, and machine learning capabilities into a single, scalable system. Designed for interoperability, reliability, intuitiveness, and scalability (the “IRIS” principle). - **HealthShare**: A health informatics platform that enables interoperability and data exchange across healthcare systems, electronic medical records (EMR), and population health management. - **TrakCare**: An acute care EMR system used by hospitals and health systems. - **InterSystems Integration Engine**: A rapid integration engine that connects disparate applications and data sources in real time. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Over 100,000 customers globally; software in use in more than 80 countries. - **Notable Investors/Partners**: No external investors (privately held). Partners include major healthcare and financial institutions. Recognized by Gartner Peer Insights as a “Customers’ Choice” for Operational Database Management Systems. - **Growth Signals**: 37 global office locations; continuous expansion into cloud and AI/ML capabilities; top rankings from KLAS for interoperability and EMR systems. ## Competitive Advantages - **Longevity & stability**: 45+ years of serving mission-critical industries without quarterly earnings pressure (privately held). - **Customer obsession**: Highest customer satisfaction ratings in operational database management (Gartner Peer Insights). - **Unified platform**: IRIS combines transactions, analytics, and AI in a single architecture, reducing complexity. - **Global support**: 24/7 Worldwide Response Center with support in over 80 countries. ## Strategic Focus - Accelerating cloud-first adoption of the IRIS platform. - Deepening AI/ML capabilities for real-time analytics and decision support. - Expanding healthcare interoperability (e.g., HealthShare) and acute care EMR (TrakCare) market share. - Strengthening presence in financial services and supply chain logistics. ## Why Work Here - **Culture**: Emphasis on quality, collaboration, and work-life balance. Open door policy, team-based strategic planning, and mentorship programs. - **Career development**: Structured Core Development Program (CDP) and Solutions Development Program (SDP) with accelerated onboarding, project rotations, and presentations to senior executives. - **Benefits**: Generous PTO (minimum 23 days/year), health/vision/dental insurance, mental health benefits, wellness programs (onsite gym), 401(k) with profit-sharing, tuition reimbursement, paid industry certifications, parental leave, adoption assistance, and flexible work schedules. - **Global reach**: Opportunities to work in 37 offices worldwide; diverse, inclusive environment (recognized as a Leader by Anita B’s 2023 Top Companies for Women Technologists). - **Impact**: Work on technology that directly affects healthcare outcomes, financial stability, and critical infrastructure. ## Sources 1. [intersystems.com/careers](https://www.intersystems.com/data-technology-company/careers/) 2. [intersystems.com/about-us](https://www.intersystems.com/about-us/) 3. [intersystems.com/](https://www.intersystems.com/) 4. [intersystems.com/data-technology-company](https://www.intersystems.com/data-technology-company/) ## Other roles at InterSystems - [Sales Enablement Manager](https://feeny.ai/job/sales-enablement-manager-intersystems-boston-mrrw0rmw8a0z) — Boston, MA - [Business Development Manager](https://feeny.ai/job/business-development-manager-intersystems-santiago-qpmwtaz7qpnj) — Santiago, Chile - [Business Development Representative](https://feeny.ai/job/business-development-representative-intersystems-boston-5rtj5ycjtykb) — Boston, MA - [Product Specialist](https://feeny.ai/job/product-specialist-intersystems-edinburgh-nnxv2kyfxyas) — Edinburgh, United Kingdom / Windsor, Canada - [Application Specialist, Pharmacy Informatics](https://feeny.ai/job/application-specialist-pharmacy-informatics-intersystems-riyadh-16eeqv4hjqg8) — Riyadh, Saudi Arabia - [Technical Services Manager](https://feeny.ai/job/technical-services-manager-intersystems-windsor-v4m4eprccnec) — Windsor, Canada - [Senior Platform Engineer](https://feeny.ai/job/senior-platform-engineer-intersystems-boston-0szjfjp01hwb) — Boston, MA - [Marketing Graduate](https://feeny.ai/job/marketing-graduate-intersystems-dubai-h3dddmfwsk0c) — Dubai, United Arab Emirates - [Network Engineer](https://feeny.ai/job/network-engineer-intersystems-dubai-tfd7xa9p7pts) — Dubai, United Arab Emirates - [Clinical Safety Specialist](https://feeny.ai/job/clinical-safety-specialist-intersystems-dubai-ts3wk03461nb) — Dubai, United Arab Emirates