---
title: 'Technical Trainer, Warehouse Software & Automation at Designed Conveyor Systems'
canonical: 'https://feeny.ai/job/technical-trainer-warehouse-software-automation-designed-conveyor-systems-444nbkgs77j4'
type: 'job'
last_seen: '2026-11-06'
---

# Technical Trainer, Warehouse Software & Automation at Designed Conveyor Systems

- **Company:** Designed Conveyor Systems
- **Location:** Franklin TN, OR
- **Work type:** remote
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-06
- **Apply:** https://job-boards.greenhouse.io/designedconveyorsystems/jobs/8044999003

## Job description

## About the Role

As a Customer Service Technical Trainer, you’ll help customers confidently use Datum, our warehouse execution system (WES), and the control systems that support their automated conveyor operations. Your primary focus will be developing and delivering two training types, DCS System and DCS Software (Datum). This will include clear, practical training on Datum functionality, software workflows, and system operation for Maintenance and Operations teams. As part of our Customer Service team, you’ll create training plans and user guides, identify learning gaps, and help customers understand system functionality and workflows while building lasting relationships and delivering on our promises.

In this role, you will…

- Train Operations teams on their overall system components and functions.
- Build manuals and presentations to support System Training.
- Develop and deliver customer training on Datum, our warehouse execution system (WES), with a focus on software functionality, system navigation, operating workflows, and troubleshooting. Explain how Datum works with automated conveyor and PLC control systems and use technical documentation and operating instructions to build clear training plans and user guides.
- Coordinate vendor-led software and systems training during projects and collect and organize documentation to support customer learning.
- Communicate clearly, both verbally and in writing, with Maintenance and Operations teams to align software and systems training with customer needs and contract obligations.
- Maintain records of completed customer training and use participant feedback to identify knowledge gaps and improve software and systems training.
- Sell and schedule additional software and systems training as needed, determine service charges, and coordinate billing.
- Travel up to 50% (30% Typical) to customer and vendor locations to deliver and receive software and systems training.

We’re excited about you because…

- You have at least two years of experience working with fully automated conveyor and PLC control systems, including the software interfaces used to operate, monitor, and troubleshoot them.
- You have a working knowledge of high- and low-voltage electrical systems and understand how software and controls interact with conveyor equipment.
- You can plan and manage software and systems training schedules with clear learning objectives and practical, task-based instruction.
- You can explain technical software and systems concepts clearly, demonstrate workflows, and help Maintenance and Operations teams apply what they learn.
- You bring strong customer service skills, listen effectively, and collaborate with customers, vendors, and teammates to understand training needs and support learning.
- You can manage competing priorities and adapt training plans to changing schedules, customer needs, and system requirements.

About Us:

Conveyor may be in our name, but it’s only part of what we do. DCS was founded in 1982 and has grown to serve major clients in multiple industries by providing material handling, full-scale warehouse operations and conveyor design solutions that are custom crafted for their need. We don’t sell ready-made systems - we build relationships that empower us to craft custom solutions together. It’s the teamwork approach, sharing ideas and building upon them, that produces the best results.

And DCS is committed to creating an extraordinary employment experience for our team. We work like crazy to hire and develop great people, build relationships, and ensure that the programs and services we offer our team are among the best in the business- from a killer snack wall and casual work environment to flexible PTO and opportunities to give back within the community.

More Reasons to Join Our Team:

- We pride ourselves in our family-like culture and casual, but focused, work environment
- We offer competitive salaries
- We offer our employees flexibility and autonomy
- We do community outreach projects throughout the year
- We know how to throw company events
- We work hard, but we also know how to have fun - darts, anyone?

Individuals seeking employment at Designed Conveyor Systems are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Accommodation is available to applicants with a disability condition, when applying, testing, or interviewing for a position. Please let us know if you need accommodation.

## About Designed Conveyor Systems

## Company Overview
- **One-liner**: Designed Conveyor Systems (DCS) is a brand-agnostic systems integrator specializing in the design, integration, and optimization of custom material handling and conveyor systems for distribution and fulfillment operations.
- **Entity Type**: Private (privately held)
- **Headquarters**: Franklin, Tennessee, United States
- **Founded**: 1982
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Material handling, supply chain consulting, warehouse automation, logistics
- **Target customers**: B2B — distribution centers, e‑commerce fulfillment centers, parcel handling operations, retail distribution, footwear and sporting goods, home improvement, wholesale, and industrial operations
- **Mission or purpose statement**: “To provide material handling solutions so that our clients can keep their promises to deliver on time.”

## Products & Services
- **DATUM (Warehouse Execution System)**: A proprietary WES that improves operational visibility, control, and flow by bridging the gap between warehouse control systems and warehouse management systems. Handles order planning, real‑time reprioritization, and task synchronization.
- **Consulting Services**: Independent, unbiased evaluations and strategic recommendations for warehouse operations, including process improvement, distribution design, and operations analysis.
- **System Design & Integration**: Full engineering and design for new (greenfield) or existing (brownfield) facilities, including retrofits, expansions, controls upgrades, and software takeovers.
- **Project Management & Installation**: End‑to‑end implementation with minimal disruption to ongoing operations.
- **Lifecycle Support**: 24/7/365 system support, operator training, performance monitoring, and continuous improvement recommendations.
- **Brand‑Agnostic Parts Selection**: Independent sourcing of parts based on specification, price, lead time, and compatibility.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Over 2,000 projects completed; 400+ professionals; 44+ years in business; headcount of 265 employees (+22.8% YoY growth) [linkedin.com]
- **Notable Investors/Partners**: Acquired Waller Consulting (supply chain consulting firm) to expand offerings; works with clients such as Journeys, Meyn Americas, and Superior Communications; partners with technology and equipment vendors like Dematic, Hytrol, Honeywell, Fortna, Bastian Solutions, and S&H Systems (based on alumni talent sources) [linkedin.com]
- **Growth Signals**: Strong headcount growth (+22.8% year‑over‑year); expansion through acquisition; growing presence in e‑commerce fulfillment, dark distribution, and micro‑fulfillment; open positions across engineering, controls, project delivery, and sales (14 jobs on Greenhouse, 10 listed on LinkedIn) [greenhouse.io, linkedin.com]

## Competitive Advantages
- **Brand‑agnostic integration**: Unlike many competitors, DCS does not push specific equipment; they design systems best suited to each client’s operation.
- **Proprietary WES (DATUM)**: Differentiates with a real‑time execution layer that improves throughput and visibility.
- **Deep domain experience**: Nearly 45 years of material handling expertise with a track record of 2,000+ projects.
- **Full lifecycle support**: From consulting and design through installation, software, and 24/7 support — providing end‑to‑end accountability.
- **Collaborative partnership model**: Emphasis on outcomes and long‑term client success rather than transactional sales.

## Strategic Focus
- **Current priorities**: Growing the consulting and software sides of the business (DATUM), expanding service offerings through strategic acquisitions (e.g., Waller Consulting), and serving the rapidly evolving e‑commerce and parcel‑handling segments.
- **Direction**: Continuing to invest in technology (WES, controls, automation) while scaling the team to meet demand in both new and existing facilities.

## Why Work Here
- **Culture**: Collaborative, casual, team‑oriented environment with quarterly company‑wide events, community outreach, and a “killer snack wall.” Values include reliability, learning orientation, boldness, being easy to work with, and problem‑solving. [designedconveyor.com/careers]
- **Remote/Hybrid/Office Policy**: Not explicitly stated; headquarters is in Franklin, TN; roles likely require on‑site presence for engineering and project delivery, with potential for some hybrid/flexible arrangements.
- **Benefits**:
  - Flexible PTO (no accruals) + 11 paid holidays
  - Paid FMLA leave
  - Medical, dental, vision with generous employer contribution
  - FSA and HSA options
  - Education and certification assistance programs
  - Casual dress, fun events, and community giving
- **Engineering Culture**: Emphasis on continuous improvement, problem‑solving, and “let’s figure it out” mindset. Opportunities to work on large‑scale automation projects with modern technologies.

## Sources
1. [designedconveyor.com](https://www.designedconveyor.com/)
2. [designedconveyor.com/about](https://www.designedconveyor.com/about/)
3. [designedconveyor.com/careers](https://www.designedconveyor.com/careers/)
4. [linkedin.com/company/designedconveyorsystems](https://www.linkedin.com/company/designedconveyorsystems)
5. [job‑boards.greenhouse.io/designedconveyorsystems](http://job‑boards.greenhouse.io/designedconveyorsystems)

## Other roles at Designed Conveyor Systems

- [Program Engineer](https://feeny.ai/job/program-engineer-designed-conveyor-systems-franklin-tn-vqw9wne4fcf4) — Franklin TN, OR
- [Software Support Engineer](https://feeny.ai/job/software-support-engineer-designed-conveyor-systems-franklin-tn-b3k5hae3j4cf) — Franklin TN, OR
- [Project Engineer](https://feeny.ai/job/project-engineer-designed-conveyor-systems-topeka-aaqnpcxkt0h3) — Topeka, KS
- [Implementation Engineer, WES](https://feeny.ai/job/implementation-engineer-wes-designed-conveyor-systems-franklin-vh2t2pvyshyy) — Franklin, TN
- [WES Solutions Architect](https://feeny.ai/job/wes-solutions-architect-designed-conveyor-systems-remote-1zn8gxsjs00v)
- [Sr. Software Engineer, Warehouse Execution & Control Systems (WES/WCS)](https://feeny.ai/job/sr-software-engineer-warehouse-execution-control-systems-wes-wcs-designed-1wvk6zr21er7)
- [Software Solutions Consultant, WES](https://feeny.ai/job/software-solutions-consultant-wes-designed-conveyor-systems-franklin-rves7vecdq0e) — Franklin, TN
- [Client Development Representative](https://feeny.ai/job/client-development-representative-designed-conveyor-systems-franklin-tn-frcv5f9da25e) — Franklin TN, OR
- [Sr. Account Executive, Distribution & Fulfillment](https://feeny.ai/job/sr-account-executive-distribution-fulfillment-designed-conveyor-systems-eh6gxrz6cvd8) — Franklin TN, OR
- [Project Manager](https://feeny.ai/job/project-manager-designed-conveyor-systems-franklin-tn-ttz06bn2pdfy) — Franklin TN, OR