--- title: 'Technical Writer I at ICON' canonical: 'https://feeny.ai/job/technical-writer-i-icon-austin-texas-9awe5qdxf38x' type: 'job' last_seen: '2026-09-14' --- # Technical Writer I at ICON - **Company:** ICON - **Location:** Austin Texas, United States - **Posted:** 2026-09-10 - **Last confirmed live:** 2026-09-14 - **Apply:** https://job-boards.greenhouse.io/iconcareers/jobs/6188411004 ## Job description ICON is seeking a talented and detail-oriented Technical Illustrator / Writer to own the creation and maintenance of technical documentation and visual content for the Titan print system and associated hardware. As ICON scales field deployments and grows its service and training programs, this role is critical to ensuring that operators, technicians, and field personnel have clear, accurate, and visually compelling documentation to safely and effectively operate, maintain, and troubleshoot ICON's technology. You will translate complex mechanical, electrical, and software systems into accessible written procedures, illustrated work instructions, training materials, and service manuals — working closely with Engineering, Field Operations, and Training to keep documentation current as the product evolves. This position is based at ICON's Austin, TX campus and reports to the Manager, Manufacturing Engineering. ## RESPONSIBILITIES: - Create, maintain, and continuously improve technical documentation for the Titan print system, including operator manuals, maintenance procedures, service guides, troubleshooting references, and illustrated parts catalogs. - Develop high-quality technical illustrations, exploded-view diagrams, assembly drawings, and annotated schematics to support written procedures and training content. - Translate engineering drawings, CAD models, and subject matter expert input into clear, accurate, and audience-appropriate documentation for field technicians, operators, and service personnel. - Partner with Mechanical, Electrical, and Software Engineering teams to review and validate technical content for accuracy; incorporate design changes and product updates into documentation in a timely manner. - Develop and maintain a documentation library with version control, ensuring field teams always have access to current and approved materials. - Collaborate with the Training team to develop instructional content, visual aids, and job aids that support operator certification and technician training programs. - Support the change control process by flagging documentation impacts of ECOs and updating affected procedures and illustrations upon change approval. - Establish and enforce documentation standards, style guides, and illustration conventions to ensure consistency across all technical content. - Solicit feedback from field technicians and operators to identify documentation gaps, inaccuracies, or usability issues; iterate to improve clarity and effectiveness. - Manage documentation in ICON's content management or PLM system, maintaining accurate revision histories and release records. - Support regulatory or customer documentation requirements as needed, including safety labeling, compliance documentation, and equipment specifications. ## MINIMUM QUALIFICATIONS: - 5+ years of experience in technical writing, technical illustration, or a combined role in a hardware or manufacturing environment. - Demonstrated ability to produce professional technical illustrations, including exploded views, assembly diagrams, and annotated schematics, using industry-standard tools. - Proficiency in Adobe Illustrator, Adobe InDesign, or equivalent technical illustration and desktop publishing software. - Experience working from CAD models, engineering drawings, and subject matter expert input to produce accurate documentation. - Strong writing skills with the ability to produce clear, concise, and well-structured procedural content for technical audiences. - Familiarity with document version control and structured documentation management practices. - Comfortable working in a fast-paced, iterative environment where products evolve rapidly and documentation must keep pace. ## PREFERRED SKILLS AND EXPERIENCE: - Bachelor's degree in Technical Communication, Industrial Design, Mechanical Engineering, or a related field. - Proficiency in SolidWorks, Creo, or similar CAD platforms for extracting geometry and views for illustration purposes. - Experience with 3D illustration tools such as KeyShot, CATIA Composer, or similar rendering and visualization software. - Background in construction technology, robotics, heavy equipment, or industrial automation documentation. - Familiarity with structured authoring standards such as S1000D, ATA iSpec 2200, or DITA. - Experience developing content for digital delivery platforms, including web-based documentation portals or mobile field applications. - Knowledge of OSHA safety documentation requirements or equipment hazard communication standards. ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities. Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended). Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON. As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes. [Internet Applicant Employment Notices](https://drive.google.com/drive/folders/1KtxCrS8fV9XRApKaXFjKJ5twhzR_MkGE) ## About ICON ## Company Overview - **One-liner**: ICON develops advanced 3D printing robotics, software, and materials to transform construction, tackling the global housing crisis and preparing to build on other worlds. - **Entity Type**: Private (Venture-backed; last known round: Series B in February 2022) - **Headquarters**: Austin, Texas, United States - **Founded**: 2017 - **Founders**: Evan Loomis (Co-Founder) and others; the founding team is not fully detailed in public sources. ## Core Business - **Primary industry/industries**: Construction Technology (PropTech), Robotics, Advanced Materials, Aerospace (Off-Planet R&D) - **Target customers**: B2B (homebuilders, developers, military/defense), B2G (government/MILCON projects), and B2C (homebuyers via partner builders) - **Mission or purpose statement**: To advance humanity by using 3D printing robotics, software, and advanced materials to lower the cost and increase the speed and quality of construction, tackling the global housing crisis and preparing to build on other worlds. ## Products & Services - **Vulcan Construction System**: A large-scale 3D printing robotic system that prints single-story and multi-story concrete homes and structures. Type: Hardware + Software. - **Phoenix Multi-Story Printer**: A newer, radical robotic printer unveiled to enable multi-story construction. Type: Hardware + Software. - **Proprietary Advanced Materials (e.g., Lavacrete)**: A low-carbon, high-strength concrete mix designed specifically for 3D printing. Type: Material. - **Digital Catalog for Residential Architecture**: A catalog of pre-designed, printable home models. Type: Software/Service. - **AI Architect for Home Design**: An AI-powered tool for home design and construction planning. Type: Software. - **Off-Planet R&D**: Research and development of construction systems for use on the Moon and Mars, including work under NASA contracts. Type: R&D Service. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (Private company). - **Key Metric**: $564.7M in total funding across 8 rounds. Annual revenue estimated at $18.0M (source: LinkedIn). - **Notable Investors/Partners**: Tiger Global Management (led Series B), Moderne Ventures (led Series A), Oakhouse Partners (led Seed). Partners include NASA, the U.S. Department of Defense, and various homebuilding firms. - **Growth Signals**: Headcount of 228 employees (+10.8% YoY); 42 active job postings (+223.1% YoY); expansion into military construction (MILCON); ongoing development of the Phoenix multi-story printer and Off-Planet systems. ## Competitive Advantages - **Pioneer & First-Mover**: One of the first companies to successfully deploy large-scale 3D printing for livable homes, creating a strong brand and operational track record. - **Vertically Integrated Technology Stack**: Proprietary robotics, software, and materials are all developed in-house, creating a defensible moat and optimized system performance. - **High-Profile Government & Space Contracts**: Partnerships with NASA and the U.S. Department of Defense provide credibility, non-dilutive funding, and a unique market position. - **Mission-Driven Brand**: The dual mission of solving the housing crisis and building on other worlds attracts top talent and media attention. ## Strategic Focus - **Scaling Military & Government Projects (MILCON)**: A major focus is on winning and delivering large-scale construction projects for the U.S. military. - **Multi-Story Construction**: The Phoenix printer represents a key strategic pivot to enable taller, denser buildings, opening up new market segments. - **Commercialization & Replicability**: Moving from R&D and pilot projects to a repeatable, scalable business model that can be deployed globally. - **Off-Planet Systems**: Continued R&D for lunar and Martian construction, maintaining a long-term vision that differentiates the company. ## Why Work Here - **Mission & Impact**: The opportunity to work on cutting-edge technology that directly addresses the global housing crisis and has a tangible, physical impact. The "Earth and beyond" mission is a powerful motivator. - **Hands-On, Cross-Disciplinary Learning**: Employees gain deep, practical experience across robotics, materials science, software, and field operations. Learning is accelerated. - **Comprehensive Benefits**: Includes medical/dental/vision, mental health coverage, "Use What You Need" PTO, generous parental leave, 401K with Roth IRA, and employee stock options. - **Culture**: Described as fast-paced, intense, and driven by a sense of urgency and ownership. Attracts builders, engineers, and operators who want to reinvent an industry. - **Work Policy**: Roles are primarily based in Austin, TX (HQ), with some field positions in Miami, FL. The environment is largely on-site, especially for engineering, operations, and print roles. - **Considerations**: The culture is also noted for high volatility, including a 25% workforce reduction in January 2025. Workload can be intense with long hours, and leadership is described as uneven by some sources. Candidates seeking stability and process maturity may find the environment challenging. [builtin.com](https://builtin.com/company/icon-build/faq/workplace-perception) ## Sources 1. [iconbuild.com](https://www.iconbuild.com/) 2. [iconbuild.com/careers](https://www.iconbuild.com/careers) 3. [job-boards.greenhouse.io/iconcareers](http://job-boards.greenhouse.io/iconcareers) 4. [linkedin.com/company/icon3dtech](https://www.linkedin.com/company/icon3dtech) 5. 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