---
title: 'Technical Writer II at Electrosoft'
canonical: 'https://feeny.ai/job/technical-writer-ii-electrosoft-arlington-sxhnkm38826f'
type: 'job'
last_seen: '2026-09-11'
---

# Technical Writer II at Electrosoft

- **Company:** Electrosoft
- **Location:** Arlington, VA
- **Posted:** 2026-08-03
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/electrosoft/jobs/4343502009

## Job description

Electrosoft Services, LLC is an award-winning company that provides comprehensive technology-based solutions and services to federal customers. While cybersecurity is our specialty, we also focus on ICAM, Zero Trust, digital engineering and transformation, and enterprise AI and intelligent automation. We always seek to delight our customers, so we retain highly qualified employees and offer them meaningful work, growth opportunities, and work-life balance. What sets us apart from all other contractors is the sense of [teamwork](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.electrosoft-inc.com%2Fteamspeak&data=05%7C02%7Chkaplan%40electrosoft-inc.com%7C287b9d5d1c5b42dd791808ded6d7260b%7Cbbefbf8a1e224568865e506671055136%7C0%7C0%7C639184416705695983%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=FXKnUsZFum%2BpB2HFbxOf9LEUDvYCedZlwTgc1O1MK4I%3D&reserved=0) our employees feel – and the knowledge that outstanding effort is recognized and rewarded.  The camaraderie we share emanates from Lunch & Learn sessions where we explore new ideas together, fun group activities ranging from escape rooms to miniature golf, and much, much more. If we’ve described you and your dream workplace, please apply and share in the many benefits and opportunities we offer.

Technical Writer II

Responsibilities and Duties:

- Develop, edit, review, and maintain technical and programmatic documentation supporting IT programs, systems, and service delivery initiatives.
- Create clear, concise, and user-friendly documentation, including Standard Operating Procedures (SOPs), work instructions, user guides, training materials, knowledge articles, and reports.
- Support Transformation Strategy, Enablement, and Service Experience initiatives through the development of communication and documentation products.
- Collaborate with program managers, business analysts, engineers, developers, and stakeholders to gather technical information and translate complex concepts into understandable content.
- Participate in project meetings, workshops, interviews, and review sessions to collect and validate documentation requirements.
- Ensure all documentation complies with organizational standards, policies, branding, and quality expectations.
- Maintain document repositories, version control, and records management processes.
- Review and update documentation to reflect changes in business processes, technologies, policies, and operational procedures.
- Develop executive briefings, presentations, white papers, process documentation, and stakeholder communications.
- Support change management and organizational transformation efforts through targeted communications and user enablement materials.
- Create process maps, workflow diagrams, and visual aids to enhance understanding of system functionality and business processes.
- Coordinate document reviews and approvals with stakeholders and subject matter experts.
- Assist with the development and delivery of training materials and end-user adoption resources.
- Support knowledge management initiatives by organizing, maintaining, and improving access to program documentation.
- Perform quality assurance reviews to ensure accuracy, consistency, completeness, and readability of all deliverables.
- Track documentation deliverables, action items, and deadlines to ensure timely completion.
- Support audits, assessments, and project reviews by producing and maintaining required documentation artifacts.
- Assist with continuous improvement initiatives by identifying opportunities to enhance documentation processes and user experience.
- Facilitate effective communication between technical teams, business stakeholders, and leadership through well-structured written materials.
- Support the preparation of program status reports, metrics reports, meeting minutes, and other project documentation as required.

## Basic Qualifications

- Bachelor’s degree in Technical Writing, Communications, English, Information Systems, Information Technology, Business Administration, or a related discipline.
- Minimum of 2 years of experience supporting IT programs, systems, or technology projects.
- Experience creating, editing, and maintaining technical and business documentation.
- Experience developing SOPs, user guides, training materials, process documentation, and executive communications.
- Strong written, verbal, and interpersonal communication skills.
- Ability to translate technical concepts into language appropriate for both technical and non-technical audiences.
- Experience supporting documentation activities within transformation, enablement, service delivery, or change management initiatives.
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio.
- Strong attention to detail and commitment to document accuracy, consistency, and quality.
- Experience managing multiple documentation efforts simultaneously while meeting deadlines.
- Ability to collaborate effectively with cross-functional teams and stakeholders.
- U.S. Citizen and ability to get the clearance.

## Preferred Qualifications

- Experience supporting Department of Homeland Security (DHS) and/or Cybersecurity and Infrastructure Security Agency (CISA) programs.
- Familiarity with knowledge management platforms such as SharePoint, Confluence, or ServiceNow Knowledge Management.
- Experience supporting organizational transformation, service delivery modernization, or customer experience initiatives.
- Knowledge of change management and user adoption methodologies.
- Certification in Technical Communication, Knowledge Management, Change Management, or related disciplines.
- Experience developing visual process flows, workflow diagrams, and training content.

Electrosoft is an Equal Opportunity Employer/Veterans/Disabled

## About Electrosoft

## Company Overview
- **One-liner**: Electrosoft is an award-winning IT and professional services firm specializing in cybersecurity and digital engineering for federal government clients.
- **Entity Type**: Private (Bootstrapped – no venture funding disclosed)
- **Headquarters**: Reston, Virginia, USA
- **Founded**: 2001
- **Founders**: Dr. Sarbari Gupta (CEO)

## Core Business
- **Primary industry/industries**: Cybersecurity, IT Professional Services, Digital Engineering, Identity & Access Management
- **Target customers**: U.S. federal government agencies (civilian and defense) – B2G (Business-to-Government)
- **Mission or purpose statement**: Deliver the highest quality solutions and services through an emphasis on integrity, customer service, excellence, teamwork and respect. [electrosoft-inc.com/who-we-are](https://electrosoft-inc.com/who-we-are)

## Products & Services
For each major offering:
- **Cybersecurity Services**: Vulnerability assessments, security controls assessment, PKI, Zero Trust architecture, security operations program management – delivered as managed services and consulting engagements.
- **Digital Engineering & Modernization**: Cloud architecture, application modernization, system integration, and DevSecOps – including automation and AI-enabled solutions.
- **Identity & Access Management (IAM)**: Mobile credentials, PKI lifecycle management, and federal identity standards (e.g., electronic authentication, PIV).
- **Professional Services**: Program and project management, technical project management, IT leadership, and administrative support.
- **Software Development & Testing**: Custom application development, SAP (ABAP/Business Analyst), and testing/QA services.

## Market Standing
- **Valuation**: Not publicly available (private company)
- **Key Metric**: Annual revenue of approximately $22.4 million (estimated by LinkedIn, based on firmographic data). [linkedin.com/company/electrosoft](https://www.linkedin.com/company/electrosoft)
- **Notable Investors/Partners**: No external investors identified; key partners include federal agencies (e.g., DoD, civilian agencies) and teaming partners (Jacobs, other small businesses).
- **Growth Signals**:  
  - 25+% staff growth over the last 5 years.  
  - Revenue growth of 25+% over the last 5 years.  
  - Active job postings increased +3.8% month-over-month and +800% quarter-over-quarter (indicating recent hiring surge). [linkedin.com/company/electrosoft](https://www.linkedin.com/company/electrosoft)  
  - Recognized as a Washington Post Top Workplace. [electrosoft-inc.com](https://electrosoft-inc.com/)

## Competitive Advantages
- **SBA-certified 8(a) and EDWOSB (Economically Disadvantaged Woman-Owned Small Business)** status, making it easy for federal customers to award sole-source and set-aside contracts.
- **Decades of federal domain expertise** – involved in pioneering standards for electronic authentication, mobile credentials, and security configuration management.
- **Mature quality certifications**: ISO 9001:2015 (Quality Management), ISO/IEC 27001:2022 (Information Security), ISO/IEC 20000-1:2018 (IT Service Management), and CMMI Level 3 for both Development and Services. [electrosoft-inc.com/who-we-are](https://electrosoft-inc.com/who-we-are)
- **High customer satisfaction** – average rating of 4.9/5 across engagements. [electrosoft-inc.com/life-electrosoft](https://www.electrosoft-inc.com/life-electrosoft)

## Strategic Focus
- **AI-enabled cyber offerings**: Operationalizing artificial intelligence across the federal portfolio (led by the Technology & Innovation Directorate).
- **Expanding civilian and defense programs**: Investment in business development and capture management for new contract vehicles.
- **Continued modernization**: Focusing on cloud migration, Zero Trust, and automation to address evolving federal cybersecurity mandates.

## Why Work Here
- **Impactful work**: Employees contribute directly to national security and civilian agency missions. [electrosoft-inc.com/life-electrosoft](https://www.electrosoft-inc.com/life-electrosoft)
- **Remote/hybrid/office policy**: Many positions are listed as Remote, while others are onsite in Washington, DC, Fort Belvoir (VA), Quantico (VA), Belleville (IL), and Atlanta (GA). [job-boards.greenhouse.io](http://job-boards.greenhouse.io/electrosoft)
- **Benefits & culture**: Comprehensive medical/dental/vision, 401k with match, 3 weeks PTO starting, paid volunteer hours, education assistance, professional development, commuter benefits, and wellness programs. Recognized as a top workplace with a culture of “integrity, customer service, excellence, innovation, and respect.” [electrosoft-inc.com/life-electrosoft](https://www.electrosoft-inc.com/life-electrosoft)
- **Growth opportunities**: Mentoring, formal education reimbursement, and career ladders to progress from entry-level to leadership.

## Sources
1. [electrosoft-inc.com](https://electrosoft-inc.com/)
2. [electrosoft-inc.com/who-we-are](https://electrosoft-inc.com/who-we-are)
3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/electrosoft)
4. [linkedin.com/company/electrosoft](https://www.linkedin.com/company/electrosoft)
5. [electrosoft-inc.com/life-electrosoft](https://www.electrosoft-inc.com/life-electrosoft)

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