---
title: 'Technical Writer at Microblink'
canonical: 'https://feeny.ai/job/technical-writer-microblink-europe-85fc1sx0hp4t'
type: 'job'
last_seen: '2026-10-31'
---

# Technical Writer at Microblink

- **Company:** Microblink
- **Location:** Europe
- **Posted:** 2026-10-19
- **Last confirmed live:** 2026-10-31
- **Apply:** https://job-boards.greenhouse.io/microblink/jobs/5254292007

## Job description

About the job:

We’re looking for a technical writer / documentation engineer.

This job involves writing technical documentation for several of our products, and this includes instructions for end users using products with a web UI, integration instructions for developers installing our SDKs (in numerous languages), as well as API documentation for our REST APIs, and everything in between.

We use a docs-as-code approach, so you’ll spend most of your time writing Markdown or MDX, hosted in a Git repository, served as a Docusaurus website.

You’ll also dive into our CI operations, write internal documentation when needed, participate in discussions around product development, and advocate for our users. Similarly, you’ll sometimes build tools, and you’ll frequently run the projects that you’re documenting, for example you’ll occasionally integrate SDK code into a mock app just so that you can go through the steps that the end user (developer) would be going through.

You’ll frequently interview developers and product managers, as well as support and solutions engineers. You’ll have maybe one to three meetings a week, and most work is async. You’ll operate within the constraints of release deadlines, so good personal time management is important.

The technical writing team is currently a small one, so this job would involve taking ownership of a large portion of the documentation. This role is an expansion, not a backfill. You'll help shape our documentation roadmap and tackle our backlog, which we're hoping to make a little less impressive in size.

For an overview of how the products and existing docs look, see [docs.microblink.com](http://docs.microblink.com).

What we’re looking for:

You are ideally either a technical writer in software, or a software engineer who has written documentation and liked it. Some other good backgrounds would be support engineer who has written documentation, solutions engineer who has written documentation… you get the picture. You have, in your professional life, written things down and made things clear for others, and you enjoyed this process. You also put in care to make the documentation good, not just a necessary evil. Having written a blog is a good but optional signal (the blog doesn’t need to be about techwriting or tech at all).

We’re looking for good technical skills, good writing skills, and high agency.

On the technical side of things, you should be able to code at least a little bit, and be able to read code in various languages. You’d primarily be reading Typescript, Kotlin, Swift, .NET and C++. You don’t need to have worked directly with these languages, but it helps if you’ve worked with programming languages in general before and you can find your way around a codebase.

Must-have skills, due to the nature of the job:

- Git: you must have at least a basic working knowledge, and here we also include Git-based workflows on GitHub.
- Some command line, ideally a Linux or *nix one like Bash; you need to understand at least the basic operations, how to SSH into stuff, how to change directories, manage permissions, and so on.

On the writing side of things, we’re looking for someone who cares deeply about clarity and helping the reader. Your prime directive is to make things as easy to understand as possible, and to allow the users of our products to integrate them easily. This means switching between writing and editing, and cutting out as much noise as possible. Pull requests that are more red than green are good. We also expect you to extensively use AI for research and prototyping, without introducing slop into the docs.

On the high agency side of things: as this is a diverse, wide role, you should be able to look at your work comprehensively, holistically, and discern what makes sense, and what doesn’t. You should be able to advocate for doing what makes sense without having been told so. Frequently this will mean chasing someone who has the piece of information that you need, or doing investigative work in random git branches to find out when a change was introduced, or something else entirely.

A little bit about us:

Microblink is the Identity Intelligence OS that establishes Know Your Actor: control over people and agents, how risk is assessed, and how decisions are made across digital journeys. Built for an adversarial AI era, Microblink replaces static verification with continuous identity control. As the only solution spanning IDs, biometrics, and payment cards, Microblink delivers a real-time command center where signals, policies, and decisioning can be calibrated with granular precision. Companies use Microblink to adapt faster than fraud, optimize outcomes over time, and enforce trust at scale across onboarding, authentication, and every moment in between. In 2025, Microblink processed 2.9 billion identities across 195+ countries. Its proprietary Fraud Lab generates 100,000+ images monthly for training and testing models, achieving 100% deepfake detection in DHS-powered testing.

Here’s what you’ll gain if you join us:

- Become part of a global B2B SaaS identity company where your contributions truly make an impact.
- Enjoy flexible work arrangements - work remotely, hybrid, or from one of our offices, depending on your preference.
- Unlimited PTO to support work-life balance.
- Region-specific benefits tailored to your location.
- Equity.

How can you join us?

If this role intrigues you, do not hesitate to hit the apply button and send us your resume. We are excited to meet talented people even if you don’t feel that you match 100% of the requirements.  So don’t let that discourage you, get in touch with us and we promise to get back to you. Microblink LLC is an equal opportunity employer committed to diversity and inclusion in the workplace. This policy applies to all employment practices within our organization, from hiring to the end of your business relationship with us. Accordingly, this job advertisement is equally applicable to all people and Microblink will make a hiring decision based solely on qualifications, merit, and business needs. We prohibit discrimination of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws, as well as our internal policies and culture.

For detailed information on how we process personal data, please read our Privacy Policy https://microblink.com/privacy-policy/ or reach out to our Data Protection Officer at privacy@microblink.com.

## About Microblink

## Company Overview
- **One-liner**: Microblink provides an identity intelligence operating system that verifies IDs, biometrics, and payment cards, enabling businesses to authenticate people and agents in real-time.
- **Entity Type**: Private (funding stage: Growth / Private Equity; $60M total funding)
- **Headquarters**: New York City, United States
- **Founded**: 2013 (pilot project started in 2012)
- **Founders**: Darren Bassman (Co-Founder & Executive Chairman), Patrick Questembert (Co-Founder, BlinkReceipt)

## Core Business
- Primary industry: Identity Verification / Fraud Prevention / AI-powered Security
- Target customers: B2B – enterprises in financial services, fintech, government, travel, hospitality, and any business requiring KYC, AML, age verification, or secure onboarding
- Mission statement: "Bringing the benefits of AI to every person on earth" / "Control in the Age of AI"

## Products & Services
- **Identity Intelligence OS**: Unified platform that orchestrates identity verification, liveness detection, deepfake detection, and risk decisioning across documents, biometrics, and payment cards.
- **ID & Document Verification**: Scans and extracts data from 3,000+ ID document types across 195+ countries.
- **Biometric Verification & Liveness**: Detects spoofing and deepfake attacks with proprietary ML models (100% deepfake detection in DHS-powered testing).
- **Payment Card Capture**: Autopopulates card data and runs fraud checks during checkout.
- **Age & Address Verification**: Flexible age estimation using ID documents, official data sources, or credit cards.
- **KYC/AML Compliance**: End-to-end customer onboarding with regulatory compliance.
- **Fraud Lab**: Generates 100,000+ synthetic images monthly to continuously train and test models.
- **Deepfake Detection**: Mature ML models for detecting GenAI IDs and biometric attacks.
- **Decision Command Center**: Centralized control for calibrating risk policies, signals, and decisions.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: 65+ million monthly verifications across 160+ countries; 2.9 billion identities processed in 2025
- **Total Funding**: $60M USD (Private Equity round led by Silversmith Capital Partners, December 2020; earlier Angel round in 2016)
- **Notable Investors/Partners**: Silversmith Capital Partners; powers 50% of top IDV providers in Gartner 2024 Magic Quadrant; met all benchmarks in U.S. DHS RIVR evaluation
- **Growth Signals**: 200+ employees; offices in US, Europe, Asia; 98% identity verification success rate; 40% higher capture success rates than alternatives; NPS of 74 (vs. leading alternatives); 35% reduction in onboarding times

## Competitive Advantages
- **Proprietary In-House R&D** – Only vendor with fully configurable algorithms; not reliant on third-party black-box models.
- **DHS Validation** – Only vendor to meet "high performing" system benchmarks across every accuracy metric in DHS Identity Verification Evaluation.
- **Multi-Modal Coverage** – Only solution spanning IDs, biometrics, and payment cards with continuous identity control.
- **Deepfake Resilience** – Dynamic AI infrastructure that evolves faster than adversarial threats; 100% deepfake detection in DHS testing.
- **Real-Time Command Center** – Granular control over signals, policies, and decisions, compounding value over time.

## Strategic Focus
- **"Know Your Actor" (KYA)** – Extending identity verification beyond static checks to continuous authentication of humans and AI agents.
- **Agentic AI Readiness** – Building infrastructure to verify and monitor bots and autonomous agents alongside human users.
- **Deepfake Proliferation** – Investing in generative AI detection to stay ahead of synthetic identity fraud.
- **Global Expansion** – Processing identities in 195+ countries and targeting new verticals (government, travel, hospitality).

## Why Work Here
- **Culture & Values**: Customer-Centric, Be Exceptional, Empowered Responsibility, Succeed Together. Emphasis on curiosity, courage, and continuous learning.
- **Remote/Hybrid Policy**: Not explicitly detailed, but offices in New York (HQ), Zagreb (Croatia), and other locations in Europe/Asia; many roles appear to be hybrid or remote-friendly (Croatia, Serbia, Bulgaria, Romania, US/Europe listed on open positions).
- **Engineering Culture**: Strong focus on proprietary AI, ML, and computer vision. Engineers work on real-time identity systems processing millions of verifications monthly. Technical team makes up 32% of workforce.
- **Perks**: Not listed in detail, but employee reviews (4.1/5.0 on LinkedIn) rate compensation 4.4, work-life balance 4.4, culture 4.2, and career opportunities 4.3.
- **Impact**: Products reach 100M+ end-users; employees see a direct line from their work to end-user benefits.

## Sources
1. [microblink.com](https://microblink.com/) – Main website, product descriptions, press releases
2. [microblink.com/about](https://microblink.com/about/) – Company history and mission
3. [microblink.com/careers](https://microblink.com/about/careers/) – Careers page, values, open positions
4. [linkedin.com/company/microblink](https://www.linkedin.com/company/microblink) – Company details, employee count, financials, reviews
5. [job-boards.greenhouse.io/microblink](https://job-boards.greenhouse.io/microblink) – Open job listings
6. [apify.nyc3.digitaloceanspaces.com](https://apify.nyc3.digitaloceanspaces.com/) – Aggregated company data (revenue, funding, headcount)

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