---
title: 'Technical Writer at Talon.One'
canonical: 'https://feeny.ai/job/technical-writer-talon-one-berlin-rphn7a0wddp8'
type: 'job'
last_seen: '2026-09-26'
---

# Technical Writer at Talon.One

- **Company:** Talon.One
- **Location:** Berlin, Germany
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-26
- **Apply:** https://www.talon.one/job-listing?gh_jid=4967975101

## Job description

## ABOUT THE TEAM:

The Developer Experience (DevX) team supports customers integrating and using our platform. The team is responsible for the product docs, developer docs, in-product UX copy, and the technical infrastructure behind the docs platform. Our primary audience spans two groups: business users operating the product and backend engineers integrating our APIs.

Your primary mission is to contribute to and help maintain our end-user and developer documentation, API references, and UX copy. You will write new content to keep pace with the product's evolution and optimize existing content to make it more readable and maintainable. You will also have the opportunity to shape how we manage technical documentation across the company.

We’re seeking a professional based in Berlin.

ONCE YOU ARE HERE YOU WILL:

- Treat the docs as a product: Own the architecture of your sections of the docs, maintain the content roadmap, prioritize backlog requests from cross-functional teams, and track metrics/feedback to continuously improve the user experience.
- Deliver end-user and API documentation: Write, edit, and maintain clear API references, integration guides, and end-user documentation using OpenAPI Specifications, Markdown, and static site tools.
- Craft in-product UX copy: Collaborate closely with Product Designers and Product Managers to write intuitive, clear microcopy for our product’s UI.
- Collaborate cross-functionally: Work with engineers, product managers, and product designers to translate complex software architecture into accessible, actionable guidance.

WHAT WE NEED YOU TO BRING TO THE TABLE:

- Exceptional English communication skills to deliver precise documentation and collaborate effectively during agile ceremonies and cross-functional workshops
- 2+ years of experience in technical writing, developer relations, or UX copy
- Technical literacy, including a solid grasp of APIs (REST/OpenAPI) or SDKs
- Product-oriented mindset to manage your own documentation backlog, and analyze key performance metrics based on developer feedback
- Expertise in crafting concise in-product microcopy that optimizes user workflows and reduces friction
- In-depth understanding of modern documentation strategies, such as docs-as-code, minimalism, and topic-oriented, user-centric writing
- Experience with our tool stack or equivalent, including Git, GitHub, Visual Studio Code, Docusaurus, Scalar, and Figma

## WHAT'S IN IT FOR YOU:

- 120+ team of engineers, product managers and product designers in Berlin
- Leaders with 8+ years of experience building our promotions engine
- €1,000 annual learning budget and free German language courses to boost your skills
- 30 days of annual leave, plus extra paid days for your birthday and moving day
- Home office setup budget, a monthly home office allowance
- Freedom to work from abroad for up to 90 days worldwide!
- Mental health support with nilo.health and a discounted Urban Sports Club membership
- 20% company subsidy on your pension contributions
- Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
- Lease your ideal bike through BusinessBike

WHY YOU SHOULD WORK FOR US:

- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees

Do you want this job?

We’d love to hear from you! Apply directly via the form below.

Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

Find out more about our [Candidate Privacy Policy](https://www.talon.one/legal/candidate-privacy-policy).

## About Talon.One

## Company Overview
- **One-liner**: Talon.One is the leading incentives engine that unifies loyalty, promotions, and gamification into a single flexible platform, enabling enterprise brands to build personalized, profitable customer rewards.
- **Entity Type**: Private (growth stage; acquired by/gone public? Not indicated – still operates as Talon.One under Adyen? Source says "joins forces with Adyen" – treat as private, likely part of Adyen group but not publicly traded standalone)
- **Headquarters**: Berlin, Germany
- **Founded**: 2015
- **Founders**: Not publicly listed in the provided sources (may be multiple; not disclosed)

## Core Business
- **Primary industry**: Customer engagement / loyalty & promotions software (SaaS, enterprise)
- **Target customers**: Enterprise teams across retail, fintech, QSR, grocery, and B2B – including marketers, growth leads, product managers, and developers
- **Mission/purpose**: To break the cycle of rigid, discount-first loyalty platforms by putting promotion and loyalty design back in the hands of teams, enabling companies to build, test, and evolve distinctive incentives strategies.

## Products & Services
- **Incentives Engine (Core Platform)**: Unified platform combining loyalty program management, personalized promotions, and gamification. Supports offer management & execution, enterprise loyalty management, and personalized promotions.
- **Talon.One Predict**: AI/ML-powered tool that predicts customer behavior, tests smarter incentives, and optimizes promotional spend.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company; financial details undisclosed)
- **Key Metric**: Over 300 enterprise clients (including Adidas, Nordstrom, Sephora, Carlsberg); 300+ employees; 8 global hubs.
- **Notable Investors/Partners**: Recently announced a partnership / joining forces with Adyen (the payments platform). Clients include Adidas, Nordstrom, Sephora, Carlsberg.
- **Growth Signals**: Growing from foundation in 2015 to 300+ employees and 300+ clients; global expansion with hubs in US, UK, Singapore, Australia; increased strategic importance of incentives in the market.

## Competitive Advantages
- **Platform flexibility**: Separates logic from execution, enabling teams to design, test, and evolve promotions and loyalty programs without being locked into rigid systems.
- **Enterprise scalability**: Handles millions of real-time incentive decisions across markets, channels, and use cases.
- **Data-driven personalization**: Allows use of any data to create personalized, gamified rewards beyond generic discounts.
- **Security & reliability**: Enterprise-grade security built in.

## Strategic Focus
- Deepening integration with payments/omnichannel (as hinted by Adyen alliance)
- Expanding geographic footprint (hubs in US, UK, Singapore, Australia)
- Investing in AI capabilities (Predict product)
- Continuing to shift customers from legacy loyalty platforms toward more agile, testable incentive strategies.

## Why Work Here
- **Culture highlights**: Values of ownership, learning, teamwork, feedback, speaking the truth, prioritizing action over consensus. Described as curious, generous collaborators who enjoy solving hard problems.
- **Global team**: Over 55 nationalities; English is working language; diverse and inclusive environment.
- **Hybrid/remote policy**: Hybrid model – Berlin HQ runs hybrid (onsite + remote). Hubs use coworking spaces. Teams agree on in-office rhythms. Opportunity to work remotely from outside country of employment for up to 90 days per year.
- **Visa sponsorship**: Full visa process supported for hires in Berlin, including relocation budget. Varies by country for other hubs.
- **Recruitment process**: Typically 2–5 weeks. Includes recruiter screen, manager/technical interview, take-home task, panel interview, decision. Feedback often within 2–3 days per stage.
- **Perks**: Not detailed, but mentioned relocation budget, visa support, and a collaborative environment.

## Sources
1. [talon.one](https://www.talon.one/about-us)
2. [talon.one](https://www.talon.one/)
3. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/talonone/)
4. [uk.linkedin.com](https://uk.linkedin.com/company/talon.one)

## Other roles at Talon.One

- [Director of Engineering](https://feeny.ai/job/director-of-engineering-talon-one-berlin-hw2gewcjexmx) — Berlin, Germany
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- [Product Security Engineer](https://feeny.ai/job/product-security-engineer-talon-one-berlin-qr3gpk622w7k) — Berlin, Germany
- [Senior Product Marketing Manager](https://feeny.ai/job/senior-product-marketing-manager-talon-one-boston-y2jycpvk2yg7) — Boston, MA / New York, NY
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- [Regional Lead, Sales Engineering - AMER](https://feeny.ai/job/regional-lead-sales-engineering-amer-talon-one-boston-y676ktkhtxdy) — Boston, MA / New York, NY