--- title: 'Technician (EOL) at Custom Computer Specialists' canonical: 'https://feeny.ai/job/technician-eol-custom-computer-specialists-queens-fy08adchw871' type: 'job' last_seen: '2026-09-08' --- # Technician (EOL) at Custom Computer Specialists - **Company:** Custom Computer Specialists - **Location:** Queens, NY - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-08 - **Apply:** https://job-boards.greenhouse.io/customcomputerspecialists/jobs/4393012009 ## Job description We are a growing IT company; a great place to start and grow your career! CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible. The Technician is responsible for supporting the organization’s technology lifecycle management program by coordinating the replacement, deployment, recovery, and retirement of end-user computing devices and related technology assets. This role ensures equipment is properly staged, deployed, inventoried, recovered, and decommissioned while maintaining accurate asset records and minimizing disruption to organizational operations. This position is ideal for individuals who are organized, detail-oriented, and eager to build a career in IT operations and endpoint management. The successful candidate will gain hands-on experience with enterprise device deployments, asset lifecycle management, endpoint management solutions, and technology refresh initiatives while receiving mentorship and opportunities for professional growth. This position supports multiple technology projects and operational initiatives. Responsibilities may include, but are not limited to, device distribution, equipment staging and kiosk assembly, wireless access point configuration, asset management, and processing of end-of-life technology equipment in the warehouse at HQ. Travel throughout the five boroughs of New York City and reporting to Long Island HQ is required. Role can change to reporting to HQ only. Salary: $40,000 - $42,000 Work Schedule The standard work schedule for this position is 12:00 PM to 8:00 PM to support project implementation and operational requirements. During school district breaks, summer months, or as required to support business and project needs, the work schedule will transition to 8:00 AM to 5:00 PM and reporting to HQ. Employees are expected to maintain a flexible work schedule and may be required to adjust their hours based on project timelines, operational priorities, maintenance windows, emergency response, or other business needs. Responsibilities may include staging and configuration in the configuration center, distribution and other project initiatives based at HQ. What You'll Do: - Coordinate and perform enterprise technology refresh and end-of-life replacement projects for switches, access points, access control devices, cables, and other endpoint devices. - Stage, configure, asset tag, test, and prepare equipment for engineering team deployment. - Deploy replacement equipment and recover retired devices while minimizing disruption to users and site operations. - Perform, equipment setup, pre and post deployment verification to ensure devices are ready for production use. - Assist with inventory audits, equipment reconciliation, and warehouse organization. - Coordinate the receipt, inspection, and inventory of technology equipment refresh projects delivered at each location. - Provide Day 2 support following network and technology refresh deployments by assisting end users with minor technical issues. - Coordinate the collection and return of end-of-life (EOL) equipment from school staging areas, working with delivery vendors to ensure all retired devices are transported to HQ for inventory and processing. - Coordinate the secure collection, storage, and disposition of retired equipment in accordance with organizational security and environmental policies. - Maintain accurate inventory records, asset assignments, serial numbers, warranty information, and lifecycle documentation. - Travel throughout the five boroughs of New York City and HQ located in Long Island. What You'll Bring: - Associate’s degree or technical training in Information Technology, Electronics, Networking, or a related field preferred. - 1–2 years of experience supporting computer hardware deployments, asset management, or technology refresh projects. - Working knowledge of Windows operating systems and computer hardware. - Strong organizational skills with excellent attention to detail. - Ability to maintain accurate inventory and asset records. - Excellent communication and customer service skills. - Ability to lift 10 pounds or more and transport equipment and safely use ladders when required. - Valid driver’s license and reliable transportation. Preferred: - Experience with Office Suite with concentration in Excel. - CompTIA A+, Network+ . #IND CCS Offers: - Competitive salaries - Comprehensive benefits including: - Medical and dental plans - Company paid vision and short and long term disability plans - Flexible spending programs including Healthcare, Dependent Care, Transit and Parking - 401K with employer match - Tuition reimbursement - Onsite fitness center (or gym membership reimbursement for client or satellite based employees) - Company paid life Insurance - Paid holidays and vacation - Technical certification gift card rewards program Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success!  We are great place to start your IT career! EEO Statement: Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.  To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699. ## About Custom Computer Specialists ## Company Overview - **One-liner**: Custom Computer Specialists (CCS) is a premier IT solutions and managed services provider delivering cybersecurity, cloud, networking, and technology consulting to mid-market and enterprise clients across the U.S. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: Hauppauge, New York, USA - **Founded**: 1979 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Managed IT Services, Cybersecurity, Cloud Infrastructure, Technology Consulting, Unified Communications. - **Target customers**: B2B, primarily serving K-12 education, higher education, healthcare, life sciences, defense contractors, government agencies, nonprofits, and professional services firms. - **Mission or purpose statement**: "To serve as the trusted partner-of-choice for both our clients and partners by delivering compelling value and building relationships that last." [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm) ## Products & Services - **Managed IT Services**: Fully managed proactive technology and security support, including help desk, onsite support, and network monitoring. - **Managed Security (MSSP)**: SOC 2 Certified cybersecurity services including threat detection, incident response, and compliance guidance. Ranked #18 on the MSSP Alert list. [customonline.com](https://www.customonline.com/) - **Business Continuity & Disaster Recovery**: Solutions to mitigate disaster risk and maintain operations. - **Managed Voice (UCaaS)**: Unified communications and voice migration services. - **Virtual CIO/CISO**: Strategic technology leadership and security advisory for organizations without in-house executive IT talent. - **Project Services**: Network and data center infrastructure projects, cloud migrations, and AI implementation support. - **Building Safety**: Strategy solutions to protect assets and ensure employee safety. ## Market Standing - **Valuation/Market Cap**: Not publicly available (Private company). - **Key Metric**: Estimated annual revenue between $25 million and $100 million (USD). [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm) - **Notable Investors/Partners**: Not applicable (bootstrapped). Key partnerships implied through industry certifications (400+ technical/professional certifications). - **Growth Signals**: - Recognized on the Inc. 5000 Fastest Growing Companies list (2025). [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm) - Named Best of Long Island (2025). [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm) - Ranked #18 on the MSSP Alert Top 250 list. - Named to CRN’s MSP and Solution Provider lists. - Acquired eKeeper Systems, Inc. to strengthen Midwest presence. [customonline.com](https://www.customonline.com/) - 98% client retention rate. [customonline.com](https://www.customonline.com/) ## Competitive Advantages - **Longevity & Stability**: Operating for over 40 years (since 1979), demonstrating deep market resilience and client trust. - **Deep Specialization**: Focused expertise in highly regulated verticals (education, healthcare, defense, government) with a SOC 2 Certified security practice. - **High Retention**: A 98% client retention rate indicates exceptional service quality and long-term partnerships. - **Award-Winning Reputation**: Consistently recognized as a top MSP, MSSP, and "Best Place to Work," which differentiates them in a crowded market. - **Talent Investment**: Significant commitment to internship and entry-level training programs, creating a strong pipeline of skilled professionals. ## Strategic Focus - **Geographic Expansion**: Growing presence beyond the Northeast with acquisitions (eKeeper Systems in Indiana) and offices in Delaware, North Carolina, Ohio, and Rhode Island. [customonline.com](https://www.customonline.com/about-us/) - **AI Implementation**: Actively focusing on helping clients "Transform AI into a measurable advantage" and drive implementation. [customonline.com](https://www.customonline.com/) - **Cybersecurity Leadership**: Continuing to strengthen its position as a top-tier MSSP, investing in advanced threat detection and compliance capabilities. - **Talent Development**: Maintaining a strong focus on continuous learning, certification, and internal career growth to retain top technical talent. ## Why Work Here - **Culture**: Emphasizes a "Right People, Right Results" philosophy with a collaborative, team-first environment. Described by employees as a "second family" where people support each other. [customonline.com](https://www.customonline.com/careers/) - **Remote/Hybrid Policy**: Mixed model with onsite roles (e.g., Network Technician in Bronx, NY) and roles likely based at headquarters in Hauppauge, NY. Satellite offices exist in other states. - **Learning & Growth**: Strong commitment to "continuous learning" with 400+ certified professionals. Tuition reimbursement and a Technical Certification Gift Card Rewards Program are offered. - **Benefits**: - Medical & Dental Plans - Company-Paid Vision Plan - Short & Long-Term Disability - Flexible Spending Programs (Healthcare, Dependent Care, Transit & Parking) - 401k with Employer Match - Tuition Reimbursement - Onsite Fitness Center (or Gym Membership Reimbursement for satellite employees) - Company Life Insurance - Paid Holidays & Vacation - **Meaningful Work**: Employees participate in technology projects that "create a better world for today and the future," serving schools, hospitals, and defense organizations. [customonline.com](https://www.customonline.com/careers/) ## Sources 1. [customonline.com](https://www.customonline.com/) 2. [customonline.com - About Us](https://www.customonline.com/about-us/) 3. [customonline.com - Careers](https://www.customonline.com/careers/) 4. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Custom-Computer-Specialists-EI_IE30883.11,38.htm) 5. 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