---
title: 'Technology Operations Manager at Digital Media Management'
canonical: 'https://feeny.ai/job/technology-operations-manager-digital-media-management-united-states-3p3rxz5rxvvc'
type: 'job'
last_seen: '2026-10-25'
---

# Technology Operations Manager at Digital Media Management

- **Company:** Digital Media Management
- **Location:** United States
- **Compensation:** $105k–$125k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-10-25
- **Apply:** https://jobs.lever.co/digitalmediamanagement/816c1e90-1b54-4998-932d-00aedf48b9c2

## Job description

Please note that DMM will only contact you using email addresses that end in .com. We have been made aware that someone may be using aliases such as careers@digitalmediamanagement.us to contact individuals as part of an apparent scam. Those individuals are not affiliated with DMM, so we do not recommend interacting with that email alias, or any others that do not end in .com should you receive email correspondence that claims to be from us. If you have any questions or concerns, please do not hesitate to contact us at careers@digitalmediamanagement.com.

Digital Media Management (DMM), a Keywords Studios company, is a leading full-service digital agency, content studio and incubator specializing in social-first, “always-entertaining” marketing. DMM works with movie studios, television networks, streaming services and consumer brands to create groundbreaking social media campaigns via fan activations, innovative content creation, results-driven paid media planning, and strategic influencer-brand partnerships.

We are currently seeking a Technology Operations Manager to join our East Coast team. This role will support the technology needs for a collection of global studios including DMM, Keywords Community Management and Waste Creative. Responsibilities include systems management, tech support assistance, equipment management, coordinating with global IT teams on policies and procedures and providing strategic thinking for technology and AI solutions. We are looking for someone who has experience in leveraging technology to support and advance business objectives, is solution oriented and understands the evolving technology landscape and AI.

## Your Impact

- Manage and optimize the technology operations for 3 global studios within Keywords Studios
- Create and implement the technical infrastructure to support business needs and proactively solve for issues and bottlenecks in process and systems
- Collaborate with global IT teams on long-term technology processes, requirements and solutions
- Leverage AI and machine learning to build efficient processes across the business and workflows
- Partner with global infosec and privacy teams to ensure compliance with data protection, content security policies and processes
- Acts as administrator for the group’s business systems and creative production tools
- Serve as a thought leader on technology infrastructure, expansion and AI integration
- Provide user support for Mac and PC operating systems and assess equipment needs globally
- Troubleshoot technology related issues across the group
- Act as point of contact for clients regarding content security compliance
- Coordinate and manage services between current vendors and outside contractors

## Your Experience

- 5+ years of relevant technical experience including Systems/Tool Implementation, Technology Planning, Tech Support, AI Integrations and Vendor Management
- Deep knowledge of creative production and business tools including Apple Business Manager, Google Workspace, Slack, Airtable, Frame.io, Adobe, Maxon, ServiceNow, Active Directory, etc.
- Experience in leveraging AI and machine learning to build efficiency across technology workflows
- Strong communication skills and attention to detail
- Knowledgeable of Apple and PC products and machines
- Experience with content security management and compliance
- Excellent time and project management skills

## Your Availability

- M-F: 9am-6pm EST

Company culture you ask? Our company culture is casual, fun, and empowering. There is a lot of room for growth in this role! That’s right, no glass ceiling and room to learn.

Applicants must reside in the United States and be authorized to work in the U.S. This position is limited to U.S.-based employees for payroll and compliance reasons and is not eligible for international remote work.

Digital Media Management is an equal opportunity employer. We work together to create a space that fosters diversity and inclusion across race, color, gender, sexual orientation, gender identity/expression, disability, age, national origin, and veteran status. Our diversity strategy is simple: grow a team of creative, innovative, passionate people from varied backgrounds to produce best-in-class digital campaigns.

## About Digital Media Management

## Company Overview
- **One-liner**: Digital Media Management (DMM) is a full-service social media marketing agency that partners with entertainment studios, video game publishers, sports leagues, and consumer brands to create “always-entertaining” digital campaigns.
- **Entity Type**: Private (subsidiary of Keywords Studios Plc, acquired March 2023)
- **Headquarters**: Los Angeles, California, United States (also has a New York office)
- **Founded**: 2010
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Social media marketing / digital agency services
- **Target customers**: B2B – movie studios, television networks, streaming services, video game publishers, sports organizations, and consumer brands
- **Mission / purpose**: “Partner with iconic public figures, brands and franchises across TV & film, video games, sports and beyond to build community and shape culture online” [digitalmediamanagement.com/careers](https://digitalmediamanagement.com/careers/)

## Products & Services
- **Content Services**: In-house team of designers, video producers, web developers, and animators who create platform-native content.
- **Social Strategy & Creative Ideation**: Developing innovative, platform-first ideas for how content goes to market.
- **Platform & Community Management**: Full-service execution of social media accounts, audience engagement, and community building.
- **Paid Media Services**: Comprehensive paid social strategy including ads, post promotion, and performance optimization.
- **Influencer Partnerships**: Strategic identification and management of influencer collaborations with “change makers.”
- **Incubator / Content Studio**: DMM also operates as a content studio and incubator for experimental social-first campaigns.

All services are described on the [digitalmediamanagement.com/capabilities](https://digitalmediamanagement.com/capabilities/) page.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed (acquired by Keywords Studios for $67.5M in March 2023) [linkedin.com](https://linkedin.com/company/digital-media-management)
- **Key Metric**: Annual Revenue of $13M (as of latest available data) [linkedin.com](https://linkedin.com/company/digital-media-management)
- **Notable Investors / Partners**: Parent company is **Keywords Studios Plc** (publicly traded on AIM). DMM’s clients include major entertainment entities such as NBCUniversal, Warner Bros., Disney, and Apple.
- **Growth Signals**: 
  - 17% year-over-year headcount growth (+54 employees) to 228 total employees [linkedin.com](https://linkedin.com/company/digital-media-management)
  - Active job postings: 12 open roles as of 2026-09-06, with a 20% monthly increase in postings [linkedin.com](https://linkedin.com/company/digital-media-management)
  - Talent sources include top agencies and studios (Fullscreen, Laundry Service, NBCUniversal)

## Competitive Advantages
- **Entertainment specialization**: Deep expertise in TV, film, gaming, and sports marketing – a niche that gives DMM a strong moat against generalist agencies.
- **In-house creative studio**: Full range of content production (design, video, animation, web development) under one roof, enabling fast, integrated campaign execution.
- **Data-driven insights**: Dedicated Social Media Analyst role and a focus on social listening, campaign performance, and audience research to inform creative decisions.
- **Parent company backing**: As part of Keywords Studios, DMM gains access to a global network of game and media services, financial stability, and cross-selling opportunities.

## Strategic Focus
- **Expansion in TV & streaming**: Job postings for a “Jr. Social Media Manager – TV & Streaming” indicate a push to grow this vertical.
- **Analytics & measurement**: The addition of a Social Media Analyst role suggests a strategic emphasis on data-driven decision-making and reporting.
- **Temporary/project-based hiring**: Several temporary Project Manager roles point to a flexible staffing model to handle client campaign spikes.
- **Remote-first operations**: “Unlimited Work from Home” policy signals a commitment to distributed work, though U.S. residency is required for payroll compliance.

## Why Work Here
- **Remote/hybrid policy**: Fully remote within the United States; “Unlimited Work from Home” is listed as a core benefit [digitalmediamanagement.com/careers](https://digitalmediamanagement.com/careers/).
- **Benefits**: Fully paid health, dental, and vision insurance; unlimited PTO; employer 401k match; paid parental leave; short- and long-term disability; life insurance; mental health benefits; paid volunteer days.
- **Culture**: Described as “casual, fun, and empowering” with “room to grow and no glass ceiling” [digitalmediamanagement.com/careers](https://digitalmediamanagement.com/careers/). Employee rating on LinkedIn is 3.2/5 (work-life 2.8, compensation 2.9, culture 3.0, career 2.7) [linkedin.com](https://linkedin.com/company/digital-media-management).
- **Perks & extras**: “DMM Fridays” (likely early close or team events), DEI training and programs, professional development and training.
- **Engineering/creative culture**: Strong emphasis on collaboration between creative, strategy, and analytics teams. The agency environment offers exposure to high-profile entertainment clients.

## Sources
1. [linkedin.com – Digital Media Management company page](https://linkedin.com/company/digital-media-management)
2. [digitalmediamanagement.com/careers – Careers page with benefits and culture](https://digitalmediamanagement.com/careers/)
3. [jobs.lever.co/digitalmediamanagement – Active job postings](https://jobs.lever.co/digitalmediamanagement/)
4. [digitalmediamanagement.com/capabilities – Service offerings](https://digitalmediamanagement.com/capabilities/)
5. [builtinnyc.com – Company profile on Built In NYC](https://www.builtinnyc.com/company/digital-media-management)

## Other roles at Digital Media Management

- [Social Media Manager](https://feeny.ai/job/social-media-manager-digital-media-management-united-states-r953q0s4adet) — United States
- [Social Media Manager.](https://feeny.ai/job/social-media-manager-digital-media-management-united-states-95w1bs5v53qk) — United States
- [Jr - Social Media Manager](https://feeny.ai/job/jr-social-media-manager-digital-media-management-united-states-7ej74kc03adr) — United States
- [Jr. Social Media Manager](https://feeny.ai/job/jr-social-media-manager-digital-media-management-united-states-kmn3xxbz0aey) — United States
- [Jr. - Social Media Manager](https://feeny.ai/job/jr-social-media-manager-digital-media-management-united-states-7xyprhzbhz0r) — United States
- [Social Content Producer, Temporary](https://feeny.ai/job/social-content-producer-temporary-digital-media-management-new-york-7p6j8tnk19hq) — New York, NY
- [Jr. Social Content Producer, Temporary](https://feeny.ai/job/jr-social-content-producer-temporary-digital-media-management-new-york-1rxhx283a9q9) — New York, NY
- [Jr. Social Content Producer, Temporary](https://feeny.ai/job/jr-social-content-producer-temporary-digital-media-management-los-angeles-4d4bwbyamjag) — Los Angeles, CA
- [Associate Director, Project Management](https://feeny.ai/job/associate-director-project-management-digital-media-management-united-states-2e35fn7mks79) — United States
- [Video Editor, Temporary](https://feeny.ai/job/video-editor-temporary-digital-media-management-united-states-07ey9xn4c7ct) — United States