---
title: 'Technology Solutions Analyst-EST at Heartbeat Health'
canonical: 'https://feeny.ai/job/technology-solutions-analyst-est-heartbeat-health-remote-60s640rg6qhs'
type: 'job'
last_seen: '2026-10-27'
---

# Technology Solutions Analyst-EST at Heartbeat Health

- **Company:** Heartbeat Health
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-07
- **Last confirmed live:** 2026-10-27
- **Apply:** https://jobs.lever.co/heartbeathealth/149cea21-cabe-4277-8a0e-bcd2395b7d90

## Job description

Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. By leveraging real-time data and AI-powered insights, Heartbeat Health empowers providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes. Heartbeat Health is redefining how cardiovascular care is delivered in the digital age, led by our medical group of cardiologists, advanced practitioners, nurses, and care coordinators.

## About the Role

We’re hiring a Technology Solutions Analyst based in the Eastern Time Zone (ET) to help operate and improve the technology Heartbeat’s teams use every day. You’ll work across employee support, identity and access, device management, SaaS administration, and the enterprise systems that support our business.

You’ll report directly to the VP of Cybersecurity & Enterprise IT and work closely with colleagues across technology and the business. This is a hands-on role on a small team, with broad exposure and increasing responsibility as you build experience.

We don’t expect you to arrive knowing every tool. We do expect you to learn quickly, ask thoughtful questions, and follow through. In return, you’ll work alongside experienced colleagues who will share their knowledge, explain the reasoning behind decisions, and support your development.

- Technical Support: Triage and resolve employee support requests, escalating issues as needed and keeping colleagues informed through resolution. Troubleshoot issues across Google Workspace, Slack, Zoom, and other SaaS applications, collaborating with the technology team on more complex problems.
- Identity and Access Management: Support employee onboarding and offboarding by managing account creation, permissions, group memberships, multi-factor authentication, and timely access removal. Assist with quarterly access reviews by gathering records, resolving outstanding questions, and documenting findings and changes.
- Device Management: Manage the employee laptop lifecycle, including setup, shipping, maintenance, and recovery. Utilize device-management tools to maintain accurate inventory, apply configurations, and ensure devices remain current and secure.
- Systems Administration: Support the administration of cloud-based applications, including user provisioning, license management, configuration updates, and routine system health checks.
- Security and Compliance: Assist with security-awareness initiatives, vendor reviews, and security assessments in collaboration with the technology team. Support adherence to company security policies and best practices.
- Process Improvement: Identify recurring technical issues, manual processes, and opportunities to improve business systems and workflows. Collaborate with cross-functional teams to implement solutions that improve efficiency and the employee experience.
- Documentation: Develop and maintain standard operating procedures, troubleshooting guides, runbooks, and knowledge-base articles to ensure consistent processes, support knowledge sharing, and enable employees to resolve common technical issues independently.
- Availability: Must be able to work Monday through Friday, 9 am to 5 pm EST.

## About You

- Professional Experience: 1+ years of professional IT experience, including help desk support, technical support, or IT administration. Experience gained through internships, part-time roles, or similar hands-on positions is also relevant.

- IT Fundamentals: Basic familiarity with account provisioning and deprovisioning, computer setup and troubleshooting, and SaaS application configuration.

- Security Knowledge: Understanding of basic IT security concepts, including device management, access controls, multi-factor authentication, and software patching.

- Organization and Prioritization: Strong organizational skills with the ability to manage competing requests, prioritize tasks, follow through on responsibilities, and escalate issues when appropriate.

- Communication Skills: Ability to clearly communicate technical information and troubleshooting steps to nontechnical colleagues in a professional and approachable manner.

- Problem-Solving and Adaptability: Demonstrated curiosity, willingness to learn, and ability to troubleshoot problems, seek guidance when needed, and apply feedback to continuously improve.

## About Our Culture

- We are mission-driven: we're revolutionizing the way cardiovascular care is delivered
- We are fast-paced & agile: we move quickly, iterate often, and value experimentation
- We are remote-first: ownership, autonomy, and trust are at the core of how we operate
- We care about diversity: diversity allows us to build an excellent patient experience
- We care about each other: we are stronger together through a culture of mutual respect and active support.
- We invest in our people: Eligible employees have access to a competitive benefits package, including medical, dental, and vision coverage, paid time off, paid holidays, sick time, a 401(k), and additional benefits designed to support you and your family.
- We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

## About Heartbeat Health

## Company Overview
- **One-liner**: Heartbeat Health is a virtual-first cardiology practice that delivers proactive, evidence-based heart care through remote diagnostics, telemedicine, and chronic care management across all 50 states.
- **Entity Type**: Private (Series C, 2024)
- **Headquarters**: New York, United States
- **Founded**: 2017
- **Founders**: Jeff Wessler, MD, MPhil

## Core Business
- **Primary industry**: Healthcare – Virtual Cardiology / Telehealth
- **Target customers**: B2B – Health systems, Accountable Care Organizations (ACOs), payers, and in-home health assessment organizations; also serves patients directly through virtual visits.
- **Mission / Purpose**: To revolutionize cardiovascular care by proactively identifying, treating, and managing moderate and high cardiovascular risk, improving outcomes while lowering costs.

## Products & Services
- **Virtual Cardiology Platform**: A tech-enabled service that combines remote diagnostics (e.g., home-based ECG, blood pressure monitoring), same-day interpretation, televisits, and evidence-based care pathways. Used for identification, diagnosis, treatment, and ongoing management of cardiovascular conditions.
- **Chronic Care Management Programs**: Longitudinal care programs for high-risk populations, leveraging remote patient monitoring and coordinated care teams (cardiologists, APPs, RNs).
- **Post-Discharge Virtual Cardiology Program**: A randomized clinical trial‑backed program that reduced cardiac-related readmissions by 53% compared to standard care.
- **Diagnostic Services**: Remote interpretation of cardiac diagnostics (e.g., echocardiograms, holters) with 100% elimination of facility fees for patients.

## Market Standing
- **Valuation / Funding**: Total funding of $55.9M as of July 2024 (Series C: $25M led by Cressey & Company; prior rounds led by Echo Health Ventures, Optum Ventures, .406 Ventures, Kindred Ventures).
- **Annual Revenue**: $6M (latest reported)
- **Key Metric**: 1,000+ active provider licenses across all 50 states; 90%+ of members reach target blood pressure; 53% reduction in cardiac readmissions (per 2023 study).
- **Notable Investors / Partners**: Cressey & Company, Echo Health Ventures, Optum Ventures, .406 Ventures, Kindred Ventures. Partners include health systems, ACOs, payers, and in-home assessment organizations.
- **Growth Signals**: Ranked #227 on the 2025 Inc. 5000 list of fastest‑growing private companies; 40.9% YoY headcount growth (89 employees); active job postings increased 16.7% YoY; launched collaboration with FlyteHealth (Sept 2025) for integrated cardiometabolic care.

## Competitive Advantages
- **Largest virtual cardiologist practice in the U.S.** (all 50 states), giving unmatched geographic reach.
- **Evidence‑based outcomes**: Published randomized trial showing 53% reduction in readmissions; 90%+ blood pressure control rates.
- **Tech‑enabled, multi‑modal care**: Synchronous, asynchronous, and collaborative care models with remote diagnostics, eliminating facility fees and improving access.
- **Strong payer/health system relationships**: Contracts with major ACOs and payers, positioning the company as a cost‑effective alternative to traditional cardiology.

## Strategic Focus
- **Expansion of partner networks**: Deepening relationships with health systems, ACOs, and payers to capture more high‑risk populations.
- **Integration with cardiometabolic care**: Recent collaboration with FlyteHealth signals a move toward comprehensive cardiometabolic management.
- **Scaling clinical workforce**: Actively hiring cardiologists, advanced practice providers, and respiratory therapists to meet growing demand.
- **Leveraging real‑world data**: Using outcomes data to continuously refine care protocols and demonstrate value to partners.

## Why Work Here
- **Remote‑first culture**: Full‑time remote work environment with a progressive, flexible, and inclusive culture. The company emphasizes transparency and work‑life balance.
- **Meaningful mission**: Direct impact on reducing cardiovascular disease burden and improving patient outcomes.
- **Growth trajectory**: Rapidly scaling (40%+ headcount growth, Inc. 5000 honoree) offering career advancement opportunities.
- **Diverse, multidisciplinary team**: Combines clinicians, technologists, and innovators – a collaborative environment that values both clinical excellence and technical innovation.
- **Employee ratings**: 4.1/5.0 on LinkedIn (16 reviews), with high marks for compensation (4.5) and culture (4.3). Noted perks include flexible scheduling and a supportive remote work setup.

## Sources
1. [heartbeathealth.com](https://www.heartbeathealth.com/) – Company overview, mission, outcomes data
2. [heartbeathealth.com/about-us](https://www.heartbeathealth.com/about-us/) – Leadership team
3. [heartbeathealth.com/work-with-us](https://www.heartbeathealth.com/work-with-us/) – Culture and careers page
4. [jobs.lever.co/heartbeathealth](https://jobs.lever.co/heartbeathealth) – Active job postings
5. [linkedin.com/company/useheartbeat](https://co.linkedin.com/company/useheartbeat) – Employee data, funding, revenue, recent news, reviews

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