---
title: 'TechOps Engineer at Candid Health'
canonical: 'https://feeny.ai/job/techops-engineer-candid-health-san-francisco-33vpbadh2shd'
type: 'job'
last_seen: '2026-09-15'
---

# TechOps Engineer at Candid Health

- **Company:** Candid Health
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-15
- **Apply:** https://jobs.ashbyhq.com/candidhealth/0842afe5-f841-49af-967c-f8ef36297f01

## Job description

The Opportunity In this role, you won't just be closing tickets, you'll treat our internal IT infrastructure as a product, building automated systems that enable our teams to tackle some of the hardest problems in the US healthcare system. At Candid, we view Technical Operations not as a traditional corporate cost center, but as an engineering discipline and a driver of business value. You will balance day-to-day user support with deep project work, have a direct say in the tools we use, and work closely with Corporate Security and People Ops to scale our environment.

## What You’ll Do

- Scale Onboarding & Offboarding: Own and automate the end-to-end operational lifecycle for employees, optimizing our current processes so they can seamlessly scale as our team grows.
- Execute High-Impact Projects: Lead immediate critical initiatives including migrating our Apple MDM platforms, perfecting a frictionless Zero-Touch Enrollment pipeline, and building Just-in-Time (JIT) access automation.
- Endpoint & App Management: Set up and maintain secure endpoint configurations for workstations and mobile devices using Apple MDM (Jamf/Kandji), AutoPkg, and complementary security software.
- Enforce Zero Trust Security: Securely implement and manage critical business applications, ensuring modern zero-trust enforcement via SSO, SAML, and MFA.
- Root-Cause Troubleshooting: Investigate why things break. We value curiosity and fixing core infrastructural issues over applying quick, repetitive patches.
- Collaborate Across Teams: Work closely with stakeholders in Engineering, Security, and People Operations to deliver tools and processes that make their work safer and easier.

## Who You Are

- You bring 4+ years of hands-on Technical Operations or IT experience, ideally honed in a fast-paced tech startup or a high-volume Managed Service Provider (MSP) environment.
- You possess deep technical troubleshooting skills across macOS and hands-on experience managing Apple MDM tools (Jamf, Kandji, etc.) and packaging workflows (AutoPkg).
- You are highly autonomous and naturally biased toward action. When you see a manual task done twice, your first instinct is to script or automate it out of existence.
- You treat internal employees as your customers. You can seamlessly translate complex security or technical changes to non-technical stakeholders (from our Head of Engineering to our medical billers).
- You naturally think about compliance, data protection, and secure offboarding processes to keep patient data completely safe.

Pay Transparency The estimated starting annual salary range for this position is $110,000 to $165,000 USD; commensurate with experience. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

Please note: we are looking for employees to join our in-person culture at one of our offices (Denver, New York, or San Francisco). Our weekly schedule is 4 days in-office and 1 day working remotely.

## About Candid Health

## Company Overview
- **One-liner**: Candid Health provides an AI-powered revenue cycle automation platform that simplifies health insurance claims processing for healthcare providers.
- **Entity Type**: Private (venture-backed, Y Combinator S19)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2019
- **Founders**: Not publicly available in provided sources

## Core Business
- Primary industry: Healthcare revenue cycle management (RCM) software
- Target customers: B2B – healthcare providers (digital health companies, hospitals, clinics)
- Mission or purpose: “Remake your health insurance claims process with Candid Health – a transformative RCM automation platform, custom built for providers to end unnecessary human intervention.”

## Products & Services
- **[Candid Health Platform]**: A SaaS revenue cycle automation platform that automates claim submission, denial management, and payment posting. Uses AI to detect, flag, and fix issues, aiming for a “touchless” claims process with minimal human intervention.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding of $97.65M (per Cbinsights)
- **Notable Investors/Partners**: Not explicitly listed in provided sources; the company is a Y Combinator alum (S19).
- **Growth Signals**: The company has raised significant venture funding ($97.65M total), indicating strong investor confidence. The website emphasizes high “touchless claim rate” and “payer net collection rate” – key metrics that suggest product-market traction.

## Competitive Advantages
- **End-to-end automation**: The platform covers the entire RCM workflow, from claim submission to final payment, reducing manual effort.
- **AI-driven error detection**: Claims errors are flagged and fixed automatically, increasing the “touchless claim rate.”
- **Focus on net collections**: Helps providers increase revenue while lowering cost-to-collect.

## Strategic Focus
- Expanding automation capabilities and AI models to handle more complex payer rules and reduce human intervention further.
- Targeting digital health companies and traditional healthcare providers struggling with rising claims complexity.

## Why Work Here
- **Culture**: A fast-growing healthcare technology startup with a mission to fix a notoriously broken part of the healthcare system.
- **Work environment**: Likely dynamic and engineering-led; the careers page (jobs.ashbyhq.com) lists open roles in engineering, product, and customer success.
- **Remote/hybrid policy**: Not specified in provided sources; typical for a San Francisco-based startup to offer hybrid or remote options.
- **Notable perks**: Opportunity to work on cutting-edge AI in healthcare, with a direct impact on provider revenue and patient access.

## Sources
1. [candidhealth.com](https://candidhealth.com/)
2. [cbinsights.com](https://www.cbinsights.com/company/candid-health)
3. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/candidhealth)

## Other roles at Candid Health

- [Technical Program Manager - Implementation](https://feeny.ai/job/technical-program-manager-implementation-candid-health-san-francisco-ca-denver-s72fyqqfkqny) — San Francisco CA Denver CO New York, NY
- [Account Executive (Accelerated Path)](https://feeny.ai/job/account-executive-accelerated-path-candid-health-united-states-j68q0ms7y228) — United States
- [Technical Sourcer](https://feeny.ai/job/technical-sourcer-candid-health-san-francisco-ca-denver-co-new-york-f2x6cyqsy5fc) — San Francisco CA Denver CO New York, NY
- [Technical Recruiter](https://feeny.ai/job/technical-recruiter-candid-health-san-francisco-ca-denver-co-new-york-e7yvxjpe30rg) — San Francisco CA Denver CO New York, NY
- [Security GRC Lead](https://feeny.ai/job/security-grc-lead-candid-health-san-francisco-afj721xp3qgg) — San Francisco, CA
- [Product Manager](https://feeny.ai/job/product-manager-candid-health-new-york-6b32rdrg4190) — New York, NY
- [Workplace Coordinator](https://feeny.ai/job/workplace-coordinator-candid-health-new-york-dtx9kwcjacpc) — New York, NY
- [Customer Strategy & Ops - New Grad](https://feeny.ai/job/customer-strategy-ops-new-grad-candid-health-san-francisco-ca-denver-co-new-york-4yr1a6r1vza2) — San Francisco CA Denver CO New York, NY
- [Strategic Finance GTM Lead](https://feeny.ai/job/strategic-finance-gtm-lead-candid-health-san-francisco-56mtqpevp1jv) — San Francisco, CA
- [Business Development Representative](https://feeny.ai/job/business-development-representative-candid-health-new-york-7m9eb5r8vzjh) — New York, NY