--- title: 'TechOps Engineer at Talon.One LinkedIn Jobs' canonical: 'https://feeny.ai/job/techops-engineer-talon-one-linkedin-jobs-berlin-pwhv7n811g0k' type: 'job' last_seen: '2026-10-19' --- # TechOps Engineer at Talon.One LinkedIn Jobs - **Company:** Talon.One LinkedIn Jobs - **Location:** Berlin, Germany - **Posted:** 2026-10-05 - **Last confirmed live:** 2026-10-19 - **Apply:** https://job-boards.eu.greenhouse.io/linkedinjobs/jobs/4997773101 ## Job description ## ABOUT TALON.ONE: Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform. Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior. Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine. ## ABOUT THE TEAM & ROLE Our SRE / Production Engineering team is responsible for keeping Talon.One reliable, scalable, and easy to operate. We work closely with engineering teams across R&D to improve how we monitor, release, troubleshoot, and run our production systems. This is a hands-on role for someone who loves solving production-level problems, automating repetitive work, and building pragmatic tooling to make life safer and easier for the engineers around them. ONCE YOU ARE HERE, YOU WILL: - Eliminate Toil: Identify manual or repetitive operational friction across R&D and build clean scripts, automation, and internal tools to solve it permanently. - Pioneer AI-Driven Operations: Design, build, and integrate AI agents to streamline operational workflows, ensuring proper guardrails, monitoring, and human oversight for safe execution. - Level Up Incident Management: Own and optimize our[Incident.io](http://incident.io/) workflows, automation, and integrations. Stay closely engaged with incident response and participate in post-incident reviews to identify friction and turn learnings into improvements to tooling, coordination, and processes, without taking on incident responder responsibilities. - Enhance Observability & System Health: Maintain and refine monitoring, alerting, and dashboards across our observability stack. You will dive into logs, metrics, and production data to investigate operational edge cases. - Optimize Workflows & Runbooks: Partner directly with SRE and R&D teams to identify operational pain points, turning messy procedures into clear, automated runbooks. - Support Core Production Systems: Collaborate with SREs on database maintenance tasks, health checks, and release/deployment workflows where production reliability is impacted. WHAT WE NEED YOU TO BRING TO THE TABLE: - 2–4 years of experience in TechOps, DevOps, SRE, Production Engineering, or a similar technical role - Experience working with production systems in a SaaS or cloud environment - Comfortable working with Linux, command-line tools, logs, and monitoring - Experience with scripting or automation and a mindset of "if we do it twice, can we automate it?" - A structured approach to troubleshooting and solving operational problems - Proactive attitude towards improving systems, processes, and tooling - Ability to work collaboratively with engineers across different teams - Willingness to learn and build deeper expertise in production systems and reliability ## NICE TO HAVE - Familiarity with core SRE concepts, such as Service Level Indicators/Objectives (SLIs/SLOs) and error budgets. - Experience with observability platforms such as Grafana, Datadog, Prometheus, or Sentry - Experience with Kubernetes and GCP - Experience working with APIs, integrations, CI/CD, or infrastructure automation ## OUR TECH STACK - Cloud & Infrastructure: Google Cloud Platform (GCP), Kubernetes, containerized workloads - Infrastructure as Code: Terraform / Helm - Observability & Incident Ops: Grafana, Datadog, Sentry,[Incident.io](http://incident.io) - Databases: PostgreSQL - Automation & CI/CD: Go, Python, Bash, GitHub Actions / CI/CD tooling ## WHAT'S IN IT FOR YOU: - 120+ team of engineers, product managers and product designers in Berlin - Leaders with 8+ years of experience building our promotions engine - €1,000 annual learning budget and free German language courses to boost your skills - 30 days of annual leave, plus extra paid days for your birthday and moving day - Home office setup budget, a monthly home office allowance - Freedom to work from abroad for up to 90 days worldwide! - Mental health support with nilo.health and a discounted Urban Sports Club membership - 20% company subsidy on your pension contributions - Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome - Lease your ideal bike through BusinessBike ## About Talon.One LinkedIn Jobs ## Company Overview - **One-liner**: Talon.One is the leading incentives engine that unifies loyalty programs, promotions, and gamification into a single flexible platform for the world’s most-loved brands. - **Entity Type**: Private (recently joined forces with Adyen) - **Headquarters**: Berlin, Germany - **Founded**: 2015 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Customer loyalty and promotions software (SaaS) - **Target customers**: B2B enterprise – brands and retailers across retail, consumer goods, and e-commerce - **Mission or purpose statement**: To give businesses the freedom to design powerful customer rewards and loyalty programs with all the control, speed, and reliability enterprises need. ## Products & Services For each major offering: - **Talon.One Platform**: A unified incentives engine for loyalty, promotions, and gamification. Enables real-time incentive decisions across markets, channels, and use cases. Built on enterprise-grade security and scalability. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: 300+ customers worldwide (Adidas, Nordstrom, Sephora, Carlsberg); 300+ employees across 8 hubs - **Notable Investors/Partners**: Recently joined forces with Adyen (financial technology platform) - **Growth Signals**: Expanded to 8 global hubs (US, UK, Germany, Singapore, Australia); over 300 clients from North America, Europe, and APAC; headcount growing with open roles across engineering, sales, customer success, and people & culture ## Competitive Advantages - Unifies loyalty and promotions on one platform, eliminating rigid, code-locked systems - Flexible, real-time incentive logic allows brands to personalize offers using any data - Enterprise-grade security and scalability trusted by top global brands - Strong focus on customer collaboration and feedback ## Strategic Focus - Continuing to raise the bar for what businesses can build and how fast they can build it - Deepening integration with Adyen to combine incentives with payments infrastructure - Expanding engineering, sales, and customer success teams in Berlin, Boston, London, and Singapore ## Why Work Here - **Culture**: International team (55+ nationalities); values ownership, feedback, teamwork, and prioritizing action over consensus - **Work model**: Hybrid – headquarters in Berlin runs a hybrid setup (onsite + remote); hubs use coworking spaces; up to 90 days remote per year from outside country of employment - **Visa support**: Full visa sponsorship and relocation support for hires in Berlin - **Perks**: Emphasis on learning, transparent feedback, and efficient recruitment process (typically 2–5 weeks) ## Sources 1. [talon.one/about-us](https://www.talon.one/about-us) 2. [talon.one/jobs](https://www.talon.one/jobs) 3. [job-boards.greenhouse.io/linkedinjobs](https://job-boards.eu.greenhouse.io/linkedinjobs) 4. [job-boards.greenhouse.io/talonone](https://job-boards.greenhouse.io/talonone/) ## Other roles at Talon.One LinkedIn Jobs - [IT Administrator](https://feeny.ai/job/it-administrator-talon-one-linkedin-jobs-chicago-jdfd72ak1qd0) — Chicago, IL / New York, NY - [Enterprise Sales Engineer, AMER](https://feeny.ai/job/enterprise-sales-engineer-amer-talon-one-linkedin-jobs-boston-rkzj4pbc1msq) — Boston, MA / Chicago, IL / New York, NY / San Francisco, CA - [Enterprise Technical Account Manager - Spanish speaking](https://feeny.ai/job/enterprise-technical-account-manager-spanish-speaking-talon-one-linkedin-jobs-vsha529e32tg) — Berlin, Germany - [Principal Solutions Architect APAC](https://feeny.ai/job/principal-solutions-architect-apac-talon-one-linkedin-jobs-india-8gjrd99bzmfz) — India - [Enterprise Technical Account Manager, AMER](https://feeny.ai/job/enterprise-technical-account-manager-amer-talon-one-linkedin-jobs-boston-kj75c2wcvqde) — Boston, MA / Chicago, IL / New York, NY / San Francisco, CA - [Enterprise Sales Engineer](https://feeny.ai/job/enterprise-sales-engineer-talon-one-linkedin-jobs-london-9fa09qyrc2sq) — London, United Kingdom - [Enterprise Sales Engineer](https://feeny.ai/job/enterprise-sales-engineer-talon-one-linkedin-jobs-berlin-479c89kv4g7t) — Berlin, Germany / Munich, Germany - [Director, Strategic Sales - AMER](https://feeny.ai/job/director-strategic-sales-amer-talon-one-linkedin-jobs-boston-x9rgk38kby6x) — Boston, MA / Chicago, IL / New York, NY / San Francisco, CA - [Enterprise Account Executive, AMER](https://feeny.ai/job/enterprise-account-executive-amer-talon-one-linkedin-jobs-boston-athfra0peses) — Boston, MA / Chicago, IL / New York, NY / San Francisco, CA - [Revenue Operations Specialist](https://feeny.ai/job/revenue-operations-specialist-talon-one-linkedin-jobs-berlin-r8g6chdhsx08) — Berlin, Germany