---
title: 'Temporary Helpdesk Engineer at Forbes'
canonical: 'https://feeny.ai/job/temporary-helpdesk-engineer-forbes-jersey-city-zvcrpwwkaqe7'
type: 'job'
last_seen: '2026-09-08'
---

# Temporary Helpdesk Engineer at Forbes

- **Company:** Forbes
- **Location:** Jersey City, NJ
- **Posted:** 2026-08-10
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/forbes/jobs/6134261004

## Job description

Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries.

Forbes is seeking a Temporary Helpdesk Engineer, a hands-on technical support role within Forbes' Corporate Technology team. This position provides day-to-day technical support to employees, resolves hardware, software, and access issues, and supports the corporate systems that keep the office running. It reports to the Principal Manager, Corporate Solutions and works closely with the Infrastructure team. This is a temporary assignment.

This position requires in-office presence at our Jersey City, New Jersey headquarters five days per week. Daily work includes hands-on desktop support, conference room technology checks, and equipment logistics for new hires, so a strong in-person, customer-facing presence is essential.

Responsibilities:

Onsite and desktop support

- Perform daily checks of conference room technology, including Zoom Rooms, displays, cameras, microphones, and control systems, and fix issues before meetings start.
- Provide onsite desktop support, including hardware setup, configuration, troubleshooting, and repairs.
- Manage equipment inventory and handle shipping and receiving, including imaging and preparing devices for new hires.
- Support onboarding and offboarding with device provisioning and collection.

Helpdesk and systems support

- Respond to and resolve daily IT tickets for user access, devices, software, and network connectivity.
- Provide support for email, collaboration tools, and identity and access management, including account provisioning, password resets, and MFA.
- Troubleshoot authentication, access, and wireless connectivity issues, escalating complex problems to senior engineers.
- Set up and configure end-user devices and handle mobile device management (MDM) tasks, including enrollment, compliance, and troubleshooting.
- Work with the Infrastructure team on system maintenance, patching, monitoring, and incident response.
- Document solutions and maintain knowledge base articles, and keep a high standard of professionalism and customer service.

Projects

- Take on onsite projects and hands-on initiatives as needed, such as equipment rollouts, device refreshes, and office moves.
- Identify recurring issues and support process, automation, and user experience improvements.

The ideal candidate:

- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience.
- 2 to 4+ years of IT support experience in a corporate or enterprise environment.
- Experience troubleshooting email systems, collaboration platforms, and identity and access management tools.
- Strong understanding of account provisioning, password resets, and MFA troubleshooting.
- Experience supporting network connectivity and wireless access in corporate environments.
- Working knowledge of device management tools for Windows, macOS, and mobile operating systems.
- Experience with conference room technology and onsite hardware support.
- Familiarity with endpoint protection and security awareness practices.
- Ability to lift and move equipment for setup, shipping, and receiving.
- Strong customer service orientation, with clear communication for both technical and non-technical users.
- Ability to prioritize multiple tickets, manage time, and follow up to resolution.
- Detail-oriented with strong troubleshooting, documentation, and problem-solving skills.
- Ability to work with infrastructure and security teams on escalations and projects.
- Adaptable in a fast-paced environment with shifting priorities.
- Relevant certifications such as CompTIA A+, Network+, or ITIL (preferred).

The hourly rate for this role is $40.00 - $45.00

Forbes has estimated the compensation range set forth above in good faith.  The compensation range is what we believe we will offer, and ultimately pay, a successful candidate.  In determining this range, we consider the experience, level of education (if applicable to the role), knowledge, skills, and abilities required to be had by a successful candidate as well as the budget and the company’s pay rates, generally. This said, we may have to make changes to our compensation estimates and job descriptions from time to time and we expressly reserve the right to do so.  Should we make any such changes, this advertisement will be revised to reflect such revisions.  We encourage you to occasionally re-visit this advertisement to ensure that you are abreast of any changes.  Thank you for your interest in joining Forbes!

## #LI-RL1

This role may evolve over time. While this job description outlines the primary responsibilities, additional duties may be assigned as business needs change. Forbes aims to offer employees the flexibility they need in order to be successful. Some positions may require candidates to be based in a specific location for consideration while some roles may be fully remote (within the U.S.) if it aligns with the needs of the position. This position is only open to candidates residing in California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, & Washington. Due to business operations and compliance requirements, we are unable to consider applicants based outside these states at this time.

Forbes is an equal opportunity employer.

[Staff and Applicant Privacy Notice](https://www.forbes.com/privacy/staff_applicant/) [Notice of E-Verify Participation](https://www.forbes.com/careers-at-forbes/e-verify-participation/)

## About Forbes

## Company Overview
- **One-liner**: Forbes is an American business magazine and digital media brand that provides journalism, rankings, and live events focused on finance, industry, investing, entrepreneurship, and success.
- **Entity Type**: Private (owned by Integrated Whale Media Investments since 2014)
- **Headquarters**: Jersey City, New Jersey, United States
- **Founded**: 1917
- **Founders**: B. C. Forbes

## Core Business
- **Primary Industry**: Media and Publishing (business magazine, digital content, events)
- **Target Customers**: B2C (readers, subscribers) and B2B (advertisers, partners, event attendees); audience includes business leaders, entrepreneurs, investors, and high-net-worth individuals
- **Mission Statement**: “Forbes gives people the knowledge, resources, inspiration, and connections they need to achieve success.” [forbes.com](https://www.forbes.com/connect/who-we-are/)

## Products & Services
- **Forbes Magazine (Print & Digital)**: Twice-quarterly business magazine covering finance, industry, investing, marketing, technology, science, politics, and law. [en.wikipedia.org](https://en.wikipedia.org/wiki/Forbes)
- **Forbes.com**: Digital platform featuring original journalism, a contributor network of 2,500+ freelancers, and the BrandVoice content marketing program. [en.wikipedia.org](https://en.wikipedia.org/wiki/Forbes)
- **Forbes Lists & Rankings**: Signature lists such as Forbes 400, Forbes 30 Under 30, Forbes Global 2000, World’s Billionaires, World’s Most Powerful People, and America’s Wealthiest Celebrities. [en.wikipedia.org](https://en.wikipedia.org/wiki/Forbes)
- **ForbesLive**: Signature live events that convene influential communities (e.g., Power Women’s Summit, Forbes Under 30 Summit). [forbes.com](https://www.forbes.com/connect/who-we-are/)
- **ForbesBLK**: Global platform spotlighting Black entrepreneurs, professionals, and leaders; includes content and networking events. [forbes.com](https://www.forbes.com/connect/who-we-are/)
- **ForbesWomen**: Community and editorial platform celebrating female leaders, featuring the World’s Most Powerful Women list and the 50 Over 50 list. [forbes.com](https://www.forbes.com/connect/who-we-are/)
- **Forbes EQ (Equity Quotient)**: BrandVoice platform for underrepresented groups to share stories and expertise. [forbes.com](https://www.forbes.com/connect/who-we-are/)
- **Licensed Local Editions**: 49 editions in 81 countries, produced under license. [forbes.com](https://www.forbes.com/connect/who-we-are/)

## Market Standing
- **Valuation**: Not publicly available (Forbes attempted a SPAC merger in 2021 at a $630 million valuation but later canceled; current valuation undisclosed)
- **Key Metric**: Annual Revenue of $165 million in 2021 (34% year-over-year growth, with consumer business up 83%). [en.wikipedia.org](https://en.wikipedia.org/wiki/Forbes)
- **Notable Investors / Partners**: Integrated Whale Media Investments (owner); BrandVoice partners (advertisers); ForbesLive event sponsors; licensed edition partners globally.
- **Growth Signals**: Monthly brand reach of 140 million people; 49 licensed editions in 81 countries; return to profitability in 2021; continued hiring for roles such as Senior Manager, Compensation, Director, ForbesLive, and Associate Video Producer. [forbes.com](https://www.forbes.com/careers-at-forbes/) [job-boards.greenhouse.io](http://job-boards.greenhouse.io/forbes)

## Competitive Advantages
- **Iconic Brand Trust**: Over a century of credibility in business journalism; widely recognized lists and rankings drive authority and audience engagement.
- **Contributor Network & BrandVoice**: Scalable content model that attracts a vast contributor base and generates significant digital revenue (>10% from BrandVoice).
- **Global Licensed Editions**: Strong international presence without heavy capital expenditure, enabling localized content and partnerships.
- **Proprietary Data & Rankings**: Exclusive data sets (e.g., billionaire net worth, company valuations) create recurring high-traffic content and thought leadership.

## Strategic Focus
- **Digital Transformation & Innovation**: Expanding digital revenue through BrandVoice, events, and data-driven products; embracing new technologies and platforms.
- **Diversity & Inclusion**: Scaling initiatives like ForbesBLK, ForbesWomen, Forbes EQ, and the HBCU Scholars program to attract diverse talent and audiences.
- **Live Events & Community Building**: Growing ForbesLive to deepen connections among influential communities (billionaires, entrepreneurs, creators).
- **Content Expansion**: Continual refresh of editorial lists and new verticals (e.g., Forbes 30 Under 30, Forbes 50 Over 50) to maintain relevance and engagement.

## Why Work Here
- **Culture & Values**: Forbes emphasizes Boldness, Respect, Integrity, and Innovation as core values – promoting creativity, collaboration, and ethical journalism. [forbes.com](https://www.forbes.com/connect/who-we-are/)
- **Diversity & Inclusion**: Active DEI programs including the Forbes HBCU Scholars Program (paid internship for Black journalism students), ForbesBLK, and ForbesWomen networks.
- **Work Flexibility**: Some roles listed on the careers page are remote eligible (e.g., “United States” as location for positions like Associate Video Producer and List Insights Manager); headquarters roles are in Jersey City, NJ. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/forbes)
- **Career Development**: Offers a Forbes Fellowship program for early-career journalists, mentorship opportunities, and clear paths for internal growth.
- **Global Exposure**: Opportunity to work with a brand that reaches 140 million people monthly and partners with 49 international editions.

## Sources
1. [Forbes Careers Page (Greenhouse)](http://job-boards.greenhouse.io/forbes)
2. [Forbes – Who We Are](https://www.forbes.com/connect/who-we-are/)
3. [Forbes – Careers at Forbes](https://www.forbes.com/careers-at-forbes/)
4. [Forbes Wikipedia Entry](https://en.wikipedia.org/wiki/Forbes)

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