---
title: 'Therapy Access Specialist at Cala Health'
canonical: 'https://feeny.ai/job/therapy-access-specialist-cala-health-remote-tn1r3n3pg7pp'
type: 'job'
last_seen: '2026-09-06'
---

# Therapy Access Specialist at Cala Health

- **Company:** Cala Health
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/calahealth/jobs/6143366004

## Job description

## About Cala

At Cala, we’re working to free people from the burden of chronic disease. We began by creating the first non-invasive prescription therapy for hand tremor. After years of careful fine-tuning and improvements, we released Cala kIQ — our most sophisticated therapy yet. Our products have empowered thousands of people to get back to their lives with confidence and ease.

But we won’t stop there. Our pioneering technology can be applied across neurology, cardiology, and so much more. It’s all part of our mission to help people in their struggle with chronic disease. We’re only just getting started.

## About this Position

Cala Health’s Therapy Access Specialist will be the main point of contact for new patients throughout the sales process to obtain Cala Health products and services. The Therapy Access Specialist reports to the Therapy Access Manager and has no direct reports.

The overall compensation range for this role is market driven, with a salary range of $68,000 - $101,000. This market range is based on our base compensation. Additionally, we offer Cala Health company stock options and a robust benefits package. This offering is aligned with our overall compensation philosophy.

Applicants must be authorized to work in the United States on a full-time basis, or eligible for work authorization through a sponsorship path that Cala Health is able to support. Sponsorship decisions are made individually based on role, timeline, and cost considerations, and are not guaranteed

Specific Responsibilities

- Guide new patients through the sales and healthcare reimbursement process
- Develop and maintain superior knowledge of company products and their use
- Educate potential patients about benefits and features of Cala Health devices and its therapy
- Partner with assigned field sales representatives to coordinate the sales process to support the shipment process
- Contact with physicians and clinicians to collect medical documentation to identify medical necessity requirements
- Investigate patient’s insurance benefits and coverage eligibility
- Review patient clinical records to determine medical necessity eligibility
- Identify provider restrictions, co-pays, deductibles, and other patient cost share responsibilities; communicate outcomes and collect payments
- Secure document requirements for prior authorization and seek authorizations when required
- Take inbound calls from new patients to provide information about status of order
- Work with Veteran Administration facilities to promote and process Cala Health devices and therapy
- Update and maintain database platforms for sales order processing and claim submission preparation
- Document all interactions and calls into the customer relationship management (CRM) system in accordance with Quality Assurance, Regulatory and HIPAA guidelines
- Support company goals and objectives, policies and procedures, Good Manufacturing Practices, and FDA regulations
- Additional duties as assigned
- Shift times may vary based on business needs

## Skills and Experience

- Bachelor’s degree is strongly preferred; High school diploma or equivalent required
- Minimum 1 years’ experience in a Customer Service or related type role
- Knowledge of managed care industry including government payers
- Understanding of healthcare plans and benefits related to durable medical equipment
- Ability to build and maintain strong relationships with cross-functional teams and external partners
- Proficient in aspects of reimbursement and revenue cycle management
- Ability to work collaboratively in a team structure and responsibly delegate next steps to appropriate team members
- Demonstrates effective problem-solving abilities, attention to detail and ability to prioritize
- Ability to travel as required for training
- Proficiency in Microsoft Word and Excel.
- Experience using Salesforce is preferred but not required

Applicants must be authorized to work in the United States on a full-time basis, or eligible for work authorization through a sponsorship path that Cala Health is able to support. Sponsorship decisions are made individually based on role, timeline, and cost considerations, and are not guaranteed.

Cala Health believes our success is based on diversity of people, teams and thinking. We offer all employees the tools, training and mentoring they need to succeed. Our selection process is driven by the key requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-jobrelated disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

## About Cala Health

## Company Overview
- **One-liner**: Cala Health is a bioelectronic medicine company developing non-invasive wearable neuromodulation therapies, starting with the FDA-cleared Cala kIQ system for treating hand tremors in essential tremor and Parkinson’s disease.
- **Entity Type**: Private (total funding of $298.3M across 8 rounds)
- **Headquarters**: San Mateo, California, United States
- **Founded**: 2014
- **Founders**: Kate Rosenbluth, PhD (President & Chief Innovation Officer) [calahealth.com](https://calahealth.com/about-us/)

## Core Business
- **Primary industry**: Medical Equipment Manufacturing / Bioelectronic Medicine / Healthcare
- **Target customers**: B2B (physicians, healthcare providers, payors) and B2C (patients with essential tremor and Parkinson’s disease). Serves both Medicare/VA beneficiaries and commercial insurance patients.
- **Mission**: “To free people from the burden of chronic disease” and “set a new standard of care for chronic disease” [calahealth.com](https://calahealth.com/about-us/)

## Products & Services
- **[Cala kIQ™ System](https://calahealth.com/)**: An FDA-cleared, physician-prescribed wearable device that delivers transcutaneous afferent patterned stimulation (TAPS) therapy. Provides on-demand tremor relief lasting over 90 minutes per session. The device is covered by Medicare and the VA. Includes a patient portal (MyCala.com) for tracking therapy data and sharing results with clinicians.

## Market Standing
- **Valuation**: Not publicly available (private company)
- **Key Metric**: Annual revenue of $11.3M (latest estimate) [linkedin.com](https://www.linkedin.com/company/cala-health-inc)
- **Total Funding**: $298.3M (8 prior funding rounds) [linkedin.com](https://www.linkedin.com/company/cala-health-inc)
- **Notable Investors/Partners**: Backed by leading healthcare and technology investors (specific names not disclosed in provided sources). Partners include Medicare (CMS), the VA, and various commercial insurance plans. [calahealth.com](https://calahealth.com/)
- **Growth Signals**: Headcount grew 37.5% YoY (82 employees). Job postings increased 50% monthly and 200% quarterly. Expanded presence to Japan. Launched next-generation Cala kIQ system. Received FDA Breakthrough Device Designation for Parkinson’s disease tremors. CMS created unique HCPCS codes and a positive Local Coverage Determination for TAPS therapy. [linkedin.com](https://www.linkedin.com/company/cala-health-inc) [calahealth.com](https://calahealth.com/about-us/)

## Competitive Advantages
- **First-mover in non-invasive prescription tremor therapy**: Cala kIQ is the only FDA-cleared wearable device for action hand tremor in essential tremor and Parkinson’s disease.
- **Proprietary TAPS technology**: Combines neuroscience and wearable electronics to deliver individualized peripheral nerve stimulation.
- **Strong clinical evidence**: Completed the largest noninvasive therapeutic clinical study for essential tremor (PROSPECT study) and a multi-center randomized controlled trial (ET-03). Published long-term real-world evidence.
- **Reimbursement path**: Medicare coverage and unique HCPCS codes reduce barriers for patient access.

## Strategic Focus
- **Expanding indications**: Developing therapies for neurology, cardiology, and psychiatry beyond essential tremor.
- **Scaling commercial reach**: Growing sales, marketing, and therapy access teams (e.g., Director of Marketing, Sales Operations Manager).
- **Product iteration**: Continuous improvement of the Cala kIQ platform and patient data insights.

## Why Work Here
- **Culture**: Patient-first mindset with values of “One Team”, “Trust”, and “Bold Innovation”. Emphasis on community through GOYA (Get Off Your A**) mentoring and LHF (Let’s Have Fun) event planning. [calahealth.com](https://calahealth.com/about-us/careers/)
- **Benefits**: Competitive pay, health & wellness benefits, 401(k) savings plan, company equity, onsite gym, cell phone reimbursement, paid holidays, flexible time off, educational stipend, lunch & learns, professional development and mentorship. [calahealth.com](https://calahealth.com/about-us/careers/)
- **Work model**: Mix of on-site (San Mateo, CA) and remote roles. Engineering and manufacturing roles are in the Bay Area or Minneapolis/St. Paul. Some positions (e.g., Sales Operations Manager) are fully remote. [greenhouse.io](https://job-boards.greenhouse.io/calahealth/jobs/5982842004)
- **Engineering culture**: Hands-on hardware and software development with direct impact on patient lives. Opportunities in firmware, full-stack, mechanical design, and manufacturing engineering.

## Sources
1. [calahealth.com](https://calahealth.com/about-us/) – Company history, leadership, mission, FDA milestones, clinical studies
2. [calahealth.com](https://calahealth.com/about-us/careers/) – Careers page with benefits, values, culture details
3. [calahealth.com](https://calahealth.com/) – Product page for Cala kIQ, therapy details, coverage information
4. [greenhouse.io](https://job-boards.greenhouse.io/calahealth/jobs/5982842004) – Open job listings and office locations
5. [linkedin.com](https://www.linkedin.com/company/cala-health-inc) – Company details: headcount, revenue, funding, employee growth, department breakdown

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