---
title: 'Trade & Operations Support - Overnight at ION Group'
canonical: 'https://feeny.ai/job/trade-operations-support-overnight-ion-group-jersey-city-y3jk1xnwvv3j'
type: 'job'
last_seen: '2026-09-11'
---

# Trade & Operations Support - Overnight at ION Group

- **Company:** ION Group
- **Location:** Jersey City, NJ
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-04-10
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/ion/e517dba5-8a0a-4c2f-827d-2f26a6831fd8

## Job description

The Role: Dash Financial Technologies is a leading provider of advanced trading solutions, specializing in order routing applications. We deliver advanced trading tools, transparency, and execution performance to institutional clients across the buy-side and sell-side. Our mission is to empower our clients with control, insight, and results through innovative trading solutions. The Trade & Operations Support role is responsible for supporting global trading activity during overnight and early market sessions. This role helps expand market coverage by providing real-time trade support, monitoring of systems health and connectivity, and resolving operational issues outside of standard business hours.

Trade & Operations Support provides external-facing support for client trading workflows, along with oversight of internal platforms and systems during designated off-hours shifts.

Key Responsibilities:

- Provide external-facing support of client trading workflows during extended hours equity and option trading sessions
- Monitor the health and performance of internal trading systems and external connectivity
- Troubleshoot and escalate operational, connectivity, and client-related issues in real time
- Collaborate with internal teams, including Routing, Clearing, Integration, and Sales, to support and enhance the client experience.
- Execute day-to-day operational processes while continuously identifying and driving improvements to trade desk workflows
- Document incidents, issues, and resolutions to support operational transparency and continuous improvement

Required Skills, Experience, and Qualifications

- 1–5 years of experience in trading operations, trade support, or market operations
- Familiarity with equity and options trading workflows preferred
- Experience in a high-volume, time-sensitive trading environment
- Prior client-facing support experience strongly preferred
- SIE, Series 7, Series 57, or willingness to obtain

Core Competencies:

- Strong problem-solving and analytical skills
- Ability to work independently and make sound decisions in a low-supervision environment
- Excellent communication skills, both written and verbal
- High attention to detail and accuracy
- Ability to remain calm and effective under pressure
- Strong sense of accountability and ownership

Salary Range and Benefits:

The estimated salary range is $100,000 - $125,000. Salary is negotiable depending on experience and skills.

Our total rewards program is designed to support employee well-being and professional growth.  We offer a competitive benefits package including a discretionary bonus, paid holidays, a 401(k), and comprehensive medical, dental, and vision coverage. Additional benefits include life insurance, short and long-term disability, Commuter FSA, Family Building Benefits, and more. All benefits are subject to eligibility requirements.

About us:

We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.

- Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
- Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.

ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.

ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Learn more at https://iongroup.com/

## About ION Group

## Company Overview
- **One-liner**: ION Group delivers mission-critical trading, treasury, and workflow automation software to financial institutions, corporations, central banks, and governments.
- **Entity Type**: Private (privately held, with venture funding rounds)
- **Headquarters**: London, United Kingdom
- **Founded**: 1998 (per Crunchbase and LinkedIn) / 1999 (per Wikipedia)
- **Founders**: Andrea Pignataro

## Core Business
- **Primary industry**: Financial technology (trading & risk management, treasury, capital markets software)
- **Target customers**: B2B – banks, asset managers, hedge funds, central banks, corporates, and governments
- **Mission/purpose**: “We help our customers do more, faster and better than before” by combining automation with a strategic view of the industries they serve.

## Products & Services
(Source: [crunchbase.com](https://www.crunchbase.com/organization/ion-group))
- **Openlink**: Treasury and risk management platform for commodity-intensive organizations (real-time cash management, FX, derivatives trading).
- **City Financials**: Pre-configured treasury and risk management solution for multinational corporations.
- **Treasura**: SaaS-based treasury management system for advanced cash management.
- **Reval TS**: Liquidity management system for banks (cash concentration, visibility, interest calculations).
- **ETRM/CTRM Solutions**: Energy and commodity trading and risk management solutions.
- **XTP Execution**: Integrated cleared derivatives trading solution (order management, execution, connectivity).
- **Fidessa, Dealogic, Acuris, Allegro**: Acquired platforms covering equities, derivatives, M&A data, and capital markets analytics.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metrics**:
  - **Annual Revenue**: $3.3B (per LinkedIn – source: [linkedin.com](https://linkedin.com/company/iongroup))
  - **Total Funding**: $400M (venture round in May 2016) + €35M (venture round in June 2004) – source: [linkedin.com](https://linkedin.com/company/iongroup)
- **Notable Investors/Partners**: No lead investors explicitly named; early rounds from undisclosed sources. Key partners include financial institutions using its platforms.
- **Growth Signals**:
  - Headcount: 2,944 (LinkedIn, +1.7% YoY) vs. 13,000+ (careers page – discrepancy likely due to different reporting methods).
  - Major acquisitions: Dash Financial Technologies (2021), Clarus Financial Technology (2021), Broadway Technology (2020), Acuris ($1.8B, 2019), Prelios S.p.A. ($1.5B, 2023), Fidessa (£1.5B, 2018), Allegro (2019), Dealogic (2017).
  - Never sold a business since founding (Wikipedia).
  - Operates in 18+ countries, 84 offices globally.

## Competitive Advantages
- **Breadth of mission-critical software**: Covers the full trade lifecycle (pre-trade, execution, risk, treasury, post-trade) for multiple asset classes.
- **Acquisition-driven expansion**: Absorbed market leaders in different niche verticals, creating a unified platform with deep domain expertise.
- **Long-term ownership mentality**: Founder Andrea Pignataro has never sold a business, signaling stability and commitment.
- **High switching costs**: Clients rely on ION for core financial operations; replacing systems is extremely difficult.
- **Global scale**: 13,000+ employees, 84 offices, presence in 46 countries (LinkedIn breakdown).

## Strategic Focus
- **Automation & AI**: Investing heavily in research and development to “shape the future of automation” (company website).
- **Expansion into asset management**: Acquisition of Prelios (2023) and Clarus (2021) signals push into real estate and derivatives analytics.
- **Graduate development programs**: Launching programs in Pisa, Trento, and other locations to build talent pipeline.
- **Resilience after ransomware attack**: In Feb 2023, LockBit ransomware hit ION’s derivatives platform; clients faced disruptions but systems were restored within weeks. The company continues to focus on security and compliance.

## Why Work Here
- **Culture**: Described as “visionary innovators” with a “positive culture of continuous improvement.” Emphasis on community and collaboration.
- **Remote/Hybrid**: Some roles are hybrid (e.g., Milan-based positions); many are office-based depending on location. The careers page lists full-time and hybrid options.
- **Notable perks**: Graduate development programs, global mobility across 84 offices, exposure to mission-critical financial systems.
- **Engineering culture**: Large technical team (1,060+ in technical roles), with focus on React, DevOps, cloud engineering, and AI. Recent open positions include Senior Web UI Developer, iOS Engineer, and AI Engineer.
- **Growth trajectory**: Rapid scaling through acquisitions and organic hiring; opportunities to work on cutting-edge fintech products.
- **Diverse locations**: Offices in London, New York, Noida, Budapest, Chisinau, Milan, Mexico City, and more.

## Sources
1. [linkedin.com](https://linkedin.com/company/iongroup) – Employee count, revenue, funding, acquisitions, workforce breakdown
2. [en.wikipedia.org](https://en.wikipedia.org/wiki/Ion_Group) – Founding, founders, acquisition history, ransomware attack
3. [crunchbase.com](https://www.crunchbase.com/organization/ion-group) – Products, funding, overview
4. [iongroup.com](https://iongroup.com/careers/) – Careers page, open positions, company values
5. [jobs.lever.co](https://jobs.lever.co/ion) – Current job listings

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