---
title: 'Trade Support Engineer at Valkyrie Trading'
canonical: 'https://feeny.ai/job/trade-support-engineer-valkyrie-trading-chicago-qfjr3e20qfkm'
type: 'job'
last_seen: '2026-09-11'
---

# Trade Support Engineer at Valkyrie Trading

- **Company:** Valkyrie Trading
- **Location:** Chicago, IL
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-18
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/valkyrietrading/d5d3c739-fc8f-43d7-9076-5263d21f7a91

## Job description

What You’ll Do: As a Trade Support Engineer, you'll sit on the front line of our trading operations, working shoulder-to-shoulder with traders, developers, and quantitative researchers to keep the production trading environment healthy, stable, and fast. This is a hands-on, high-impact role: when the markets are open, you are our first line of defense. Day to day, you will: Monitor the production trading environment and respond to alerts in real time. Triage, resolve, or escalate technical incidents under time pressure (Level 1/Level 2). Deploy and configure proprietary and third-party trading applications. Investigate trade and position breaks, and support back-office operations such as trade capture and reconciliation. Assist with risk and compliance reporting. Occasional handling of datacenter and trading desk hardware. Write scripts to automate repetitive workflows and accelerate your own troubleshooting. Collaborate closely with traders, clearing firms, exchanges, and vendor partners to meet business objectives. Because this role covers the trading day end to end, it includes early market-open coverage and participation in an on-call / weekend rotation.

What You’ll Need: 2+ years of full-time, professional experience in Trade Support, Trade Operations, Application Support, or a similar production-support role. Strong proficiency with both Windows and Linux, comfortable in desktop and command-line environments. Solid scripting skills in one or more languages (e.g., Python, PowerShell, Bash) to automate tasks and analyze data. Working knowledge of SQL for querying trade, position, and reference data during investigations. Familiarity with data formats like JSON, XML, and Parquet. Familiarity with current code generation AI tools. A track record of troubleshooting application and OS-level issues calmly under pressure. Strong communication skills, with a focus on resolving uncertainty and coordinating across traders, vendors, and internal teams. Detail-oriented, with a strong bias toward documentation and repeatable process. Ability to manage shifting priorities in a fast-moving environment. Ability to work on-site in our Chicago office and participate in early-hours and on-call coverage as needed. Must have valid, ongoing, unrestricted authorization to work in the United States without the need for employer-sponsored or self-initiated immigration filings.

Preferred (We'll Train the Right Person): Experience with exchange-traded derivatives and a solid grasp of the trade lifecycle. Hands-on experience interfacing with exchanges and clearing firms. Familiarity with order entry and market data protocols (e.g., FIX, FIXP, MDP3, BOE, ITCH). Exposure to observability tooling and incident-management practices. Applicants with 3+ years of directly applicable experience are eligible for consideration at the Senior level.

What You’ll Get: Competitive salaries and performance bonuses Top-tier medical and dental coverage Relocation assistance packages Generous vacation policy Training opportunities and continuing education Catered lunch, snacks, and beverages Group outings and company parties Casual dress environment

Salary range

- $87,500-145,000
- Senior-level candidates will be eligible for a base salary of $145,000-177,500
- This position is also eligible for an annual discretionary bonus.

Our Vision

Valkyrie’s vision is to be an organization where curious, driven, and innovative people are able to compete and win in the world’s most competitive landscape – the financial markets.   Daily competition in the financial markets provides the ideal arena to push ourselves further as we are ever striving to grow, improve, and win.  We recognize that there are extraordinary opportunities to be had every day, and by exploring, collaborating, and building, we can accomplish remarkable results together.

## About Valkyrie Trading

## Company Overview
- **One-liner**: Valkyrie Trading builds high-performance automated trading systems to embrace trading opportunities in modern derivatives markets.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Chicago, Illinois, United States
- **Founded**: 2011
- **Founders**: James Yeung (Co-Founder and Partner)

## Core Business
- **Primary industries**: Capital Markets / Proprietary Derivatives Trading
- **Target customers**: The firm trades for its own account (not client-facing). It operates in B2B market infrastructure and is a market-making/prop trading firm.
- **Mission or purpose**: To tackle complex and practical challenges in dynamic financial markets by building cutting-edge technology from the ground up, with a focus on quantitative innovation and data-driven decision-making.

## Products & Services
- **Automated Trading Systems**: Proprietary, in-house developed high-frequency and algorithmic trading software for derivatives (options, futures).  
- **Quantitative Research & Modeling**: Data science-driven strategy development that bridges trading and software teams.  
- **Market Making & Execution**: Real-time trading operations across global derivatives exchanges.

## Market Standing
- **Valuation**: Not disclosed (private company).
- **Key Metric**: Total employees ~44 (as of 2026); headcount growth -1.9% YoY.
- **Notable Investors/Partners**: Privately held; no external funding rounds disclosed. Partners include James Yeung, Sean Tseng, Brian Severyn.
- **Growth Signals**: Active hiring for Junior Software Engineer, Junior Derivatives Trader, and Trade Support Engineer roles (2026-2027 start dates). LinkedIn follower growth of +19.7% year-over-year. High employer rating (4.4/5, 22 reviews) and strong culture/career scores (4.6/5).

## Competitive Advantages
- **Collaborative, flat structure**: “No one is a cog in the machine” – developers, traders, and quants work closely together, iterating daily.
- **In-house technology**: All trading systems built from scratch, giving full control over speed and optimization.
- **Data-centric culture**: Decisions guided by quantitative analysis, not intuition.
- **Location in Chicago’s derivatives hub**: Access to talent and proximity to CME/CBOE.

## Strategic Focus
- **Growth through talent**: Prioritizing campus recruiting for junior roles (no internships for 2026-2027, but a potential Trading Boot Camp is being explored).
- **Technology & automation**: Continually improving trading system performance, scalability, and reliability.
- **Global expansion**: Distributed workforce (United States, Namibia, Germany, Canada) and European hours trading desk.

## Why Work Here
- **Culture**: Highly collaborative, data-driven, and entrepreneurial. Employees report very high culture and career satisfaction (4.6/5).
- **Remote/hybrid/office**: All current job listings are **on-site** in Chicago, IL.
- **Benefits**: Health insurance (PPO/HMO/HSA), dental, vision, daily lunch, discount gym memberships, performance bonuses.
- **Engineering culture**: Developers work on real-time trading systems, solving challenging problems in programming, networking, and latency optimization. Direct impact on firm profitability.
- **Compensation**: Competitive – Senior Software Engineer ~$165K/year, Senior Trader ~$174K/year (based on public salary data from LinkedIn).

## Sources
1. [valkyrietrading.com – What We Do](https://www.valkyrietrading.com/what-we-do/)
2. [valkyrietrading.com – Careers & Benefits](https://www.valkyrietrading.com/careers/)
3. [LinkedIn – Valkyrie Trading](https://linkedin.com/company/valkyrie-trading)
4. [Lever – Valkyrie Trading Jobs](https://jobs.lever.co/valkyrietrading)
5. [Built In Chicago – Valkyrie Trading Profile](https://www.builtinchicago.org/company/valkyrie-trading)

## Other roles at Valkyrie Trading

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