---
title: 'Trading Operations Associate - West Coast at Alpaca'
canonical: 'https://feeny.ai/job/trading-operations-associate-west-coast-alpaca-remote-e2v7vgzrcgwt'
type: 'job'
last_seen: '2026-09-10'
---

# Trading Operations Associate - West Coast at Alpaca 

- **Company:** Alpaca 
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/alpaca/jobs/6161890004

## Job description

Who We Are:

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Our Team Members:

We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

As an Trading Operations Associate, you will provide high-quality support to enterprise-level clients, addressing issues related to order entry, execution, best ex, trade surveillance and high-touch order handling. You will build and maintain strong relationships, proactively monitoring client trading activity to ensure smooth operations. Collaborating with trading operations desks, IT, and compliance teams, you’ll resolve issues and offer relevant market insights. Additionally, you will ensure all trading activities comply with regulatory requirements while identifying and addressing potential risks. Your role will also involve gathering client feedback to enhance services and tools.

Key Responsibilities:

Customer Support:

- Deliver high-quality support to enterprise-level clients through various channels (phone, email, chat).
- Investigate and resolve issues related to account management, order entry, processing, execution, FIX sessions, and OMS functionality.
- Assist clients with troubleshooting and technical issues to ensure seamless operations.

Trading Services:

- Monitor client accounts and trading activity for anomalies, providing timely alerts and support as necessary.
- Stay informed on market developments and trading infrastructure to offer relevant guidance and insights to clients.
- Monitor corporate actions, including dividends, stock splits, mergers, and other events, ensuring accurate and timely communication and resolution.

Collaboration and Feedback:

- Work closely with trading desks, operation, IT, and compliance teams to address and resolve client issues efficiently.
- Collect client feedback and share insights with product development and management teams to refine services and tools.

Compliance and Risk Management:

- Ensure all client interactions and trading-related activities adhere to regulatory requirements and internal policies.
- Proactively identify and address potential risks associated with client operations and trading processes.

Qualifications:

- Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
- At least 2-3 years of experience in brokerage operations, trading, or a related field.
- Proven experience in customer support, relationship management, and trading services.
- Demonstrated experience with trading platforms and equities trading and familiarity with FIX protocol. Options experience is a plus.
- Must either possess FINRA series 7, 63 or local equivalent with a willingness to obtain in the first 6 months.
- Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
- Excellent English written and verbal communication skills to interact with internal and external stakeholders.
- Proficient verbal communication skills in a language other than English. Japanese or Korean are a plus.
- Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
- High ethical standards and a commitment to maintaining confidentiality.

How We Take Care of You:

- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

[Recruitment Privacy Policy](https://files.alpaca.markets/disclosures/AlpacaRecruitmentPrivacyPolicy.pdf)

## About Alpaca 

## Company Overview
- **One-liner**: Alpaca provides developer-first APIs and brokerage infrastructure that enable fintechs, institutions, and individual developers to build and scale investing and trading applications across stocks, options, and crypto.
- **Entity Type**: Private (backed by $320M in total funding)
- **Headquarters**: Silicon Valley, California, USA (globally distributed remote company)
- **Founded**: 2015
- **Founders**: Yoshi Yokokawa (CEO) and Hitoshi Harada (CPO)

## Core Business
- **Primary industry/industries**: Financial Technology (Fintech), Brokerage Infrastructure, API Services
- **Target customers**: B2B (fintechs, global financial institutions, broker-dealers, registered investment advisors) and B2C (algo traders, quant funds, retail investors, developers)
- **Mission statement**: "Open financial services to everyone on the planet" — allowing 8+ billion people to access financial markets.

## Products & Services
- **Broker API**: Full-stack, end-to-end brokerage infrastructure service that empowers global fintechs and institutions to build customizable investing applications and platforms. Includes clearing, custody, compliance, and regulatory setups.
- **Trading API**: Allows programmatic traders, retail investors, hedge funds, and prop firms to develop algorithms that automate trading strategies across stocks, options, and crypto. Features REST/FIX integration, real-time market data, and 1.5ms order processing via OMS v2.
- **Tokenization Network**: Enables tokenized equities to trade as one connected market with instant in-kind mint/redeem, deep liquidity, and 24/7 API access.
- **High Yield Cash**: Competitive APY on uninvested USD cash with up to $2.5M in FDIC sweep coverage.
- **Fully Paid Securities Lending**: Enables clients to lend securities for additional yield.
- **24/5 Trading**: Always-on trading with automatic session-aware order routing and real-time overnight data.
- **Self-Clearing Operations**: Full self-clearing broker-dealer (member of DTCC, FICC, OCC, Nasdaq Exchange) providing reduced costs for partners.
- **Paper Trading & Backtesting**: API sandbox environment and backtesting with historical market data.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding of $320 million from top-tier investors
- **Notable Investors**: Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Eldridge, Y Combinator, and angel investors including Joshua S. Levine (former CTO/COO of ETRADE), Nate Rodland (former COO of Robinhood), Patrick O’Shaughnessy, Jacqueline Reses, Asiff Hirjii (former President/COO of Coinbase), Aaron Levie (CEO of Box), and founders of Plaid and Wealthsimple.
- **Growth Signals**: 
  - Over 7 million brokerage accounts opened across 40+ countries
  - 61,000+ monthly active developers (MAD)
  - 250+ employees in 25 countries
  - Self-clearing since 2024; member of DTCC, FICC, OCC, and Nasdaq Exchange (2025)
  - ISO 27001:2022 certified, SOC 2 Type II, GDPR, EU US DPF, CSA Level 1, ICO compliant
  - Excess SIPC coverage up to $30M in securities and $1M in cash per customer

## Competitive Advantages
- **Developer-first approach**: Easy-to-use APIs with SDKs in Python, .NET/C#, Go, Node, and more; 99.99% system uptime as of January 2026.
- **Full-stack regulatory infrastructure**: FINRA-registered broker-dealer, self-clearing, SIPC member with excess coverage, and multiple international regulatory licenses (Bahamas, Japan, FinCEN MSB).
- **Multi-asset support**: Stocks, ETFs, options, crypto, fixed income, tokenized equities — all via a single API.
- **Global reach**: Powers financial institutions across 40+ countries including Australia, Chile, Denmark, France, Mexico, UK, UAE, Saudi Arabia, Thailand, Turkey, and more.
- **Proprietary technology**: Builds its own technology stack rather than relying on legacy vendors (e.g., open-source MarketStore database for financial time-series data).

## Strategic Focus
- **Global expansion**: Actively working on new product offerings such as global stocks and index options.
- **Deepening regulatory moat**: Continued investment in self-clearing capabilities and international licensing to serve partners worldwide.
- **Tokenization & digital assets**: Expanding the Instant Tokenization Network and digital asset offerings for 24/7 liquidity.
- **Embedded finance**: Helping fintechs and institutions embed investing features directly into their own platforms.
- **Scaling the developer community**: Growing the 61,000+ monthly active developer base through open-source contributions, community platforms, and educational resources.

## Why Work Here
- **100% remote-first**: Globally distributed team across 20+ countries and almost every time zone; no central office requirement.
- **Global, multicultural team**: "Melting pot of diverse backgrounds" from tech startups to deep financial experience; team members in 25 countries.
- **Culture**: Goal-oriented, radical honesty, empathy-driven, and focused on solving hard problems. Described as "ambitiously creative" with a "last 10% of effort" mentality.
- **Career growth**: Fast-scaling startup with "limitless opportunities" for those looking to challenge themselves and advance.
- **Impact**: Directly shaping the future of finance by disrupting a legacy industry; building infrastructure that enables millions of people to access financial markets.
- **Leadership**: Founded by Yoshi Yokokawa (former Lehman Brothers, Endeavor Entrepreneur) and Hitoshi Harada (former Lead Architect at Greenplum/EMC, PostgreSQL contributor); executive team from Robinhood, Strike, TD Securities, TMX Group.
- **Notable perks**: Competitive compensation, equity, and the chance to work on open-source projects (e.g., MarketStore).

## Sources
1. [alpaca.markets - About Us](https://alpaca.markets/about-us)
2. [alpaca.markets - Homepage](https://alpaca.markets/)
3. [alpaca.markets - Careers/Hiring](https://alpaca.markets/hiring)
4. [LinkedIn - Alpaca](https://www.linkedin.com/company/alpacamarkets)
5. [docs.alpaca.markets - About Alpaca](https://docs.alpaca.markets/us/docs/about-alpaca)

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