--- title: 'Trading Support Analyst at Crypto.com' canonical: 'https://feeny.ai/job/trading-support-analyst-crypto-com-hong-kong-r41fcb1beqjp' type: 'job' last_seen: '2026-10-17' --- # Trading Support Analyst at Crypto.com - **Company:** Crypto.com - **Location:** Hong Kong, China - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-05 - **Last confirmed live:** 2026-10-17 - **Apply:** https://jobs.lever.co/crypto/1179d429-5d30-4314-aa1b-771462e322ae ## Job description The Trading team develops and operates quantitative trading strategies across prediction markets, equity markets, and crypto markets. We are looking for a Trading Operations & Support Analyst to support live systematic trading, ensure smooth day-to-day operations, and help improve the reliability and efficiency of our trading systems and processes. Responsibilities: - Monitor live trading systems, strategies, orders, positions, P&L, and risk. - Act as the first line of support for trading, execution, exchange connectivity, and production issues. - Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions. - Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues. - Support strategy deployments, system releases, testing, and production changes. - Monitor exchange and market events, outages, connectivity issues, and other operational risks. - Analyze trading and operational metrics to identify issues and improve processes. - Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations. - Maintain operational procedures and controls for production trading. - Participate in local trading coverage and rotating weekend coverage. Requirements: - 3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role. - Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk. - Ability to troubleshoot issues calmly and effectively in a fast-moving production environment. - Strong Python or scripting skills; SQL experience is preferred. - Experience working with large trading or market datasets. - Strong analytical, communication, and problem-solving skills. - Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience. Preferred: - Experience supporting systematic, algorithmic, or market-making trading. - Experience with prediction markets, equities, crypto, futures, options, or other derivatives. - Experience with exchange APIs, FIX, order-book data, or real-time trading systems. ## About Crypto.com ## Company Overview - **One-liner**: Crypto.com operates a comprehensive cryptocurrency exchange and financial services platform, aiming to accelerate the world’s transition to cryptocurrency. - **Entity Type**: Private (Funding Stage: Series A, multiple past ICOs; $53.7M in total disclosed funding) - **Headquarters**: Singapore - **Founded**: 2016 - **Founders**: Kris Marszalek, Bobby Bao, Rafael Melo, Gary Or ## Core Business - **Primary industry**: Cryptocurrency Exchange & Financial Services - **Target customers**: B2C (over 100 million retail users globally), B2B (institutional trading, exchange API services) - **Mission or purpose statement**: “Cryptocurrency in Every Wallet™” ## Products & Services - **Crypto.com App**: Retail-focused mobile app for buying, selling, and trading over 250 cryptocurrencies, also offering staking, crypto-backed loans, and the Crypto.com Visa Card. - **Crypto.com Exchange**: Professional-grade spot and derivatives trading platform for advanced traders and institutions, providing deep liquidity and low fees. - **Crypto.com DeFi Wallet**: Non-custodial decentralized wallet that gives users full control of their private keys for interacting with DeFi protocols. - **Crypto.com Visa Card**: A prepaid card (in various metal tiers) that lets users spend cryptocurrency at merchants worldwide and earn cashback in CRO tokens. - **Crypto.com Price & Market Data**: Real-time crypto price tracking and portfolio management tools. - **Crypto.com Capital**: Venture capital arm investing in early-stage crypto and blockchain startups. - **Cronos (CRO)**: The native blockchain and token powering the Crypto.com ecosystem, used for transaction fees, staking, and governance. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (privately held); CRO token market cap fluctuates (approximately $2-4B range in recent months based on market conditions). - **Key Metric**: Over 100 million users worldwide; annual revenue estimated at $1.2 billion (per LinkedIn). - **Notable Investors/Partners**: Past investors include a Series A round of $25M (2 investors) and two ICO rounds raising a combined ~$28.7M. Key partners include Visa for the card program, Chainlink for oracle data, and partnerships with major sports leagues (F1, UFC, Paris Saint-Germain, etc.). - **Growth Signals**: Headcount of ~2,183 with +9.8% YoY growth; operations in 10 countries with 12 offices; acquisitions include Nadex, The Small Exchange (regulated derivatives exchanges in the US), and The Card Group Pty Ltd. ## Competitive Advantages - **Massive user base & brand recognition**: Over 100 million users, making it one of the world’s largest crypto platforms. - **End-to-end ecosystem**: Integrated suite from retail app and card to exchange, DeFi wallet, and institutional services. - **Regulatory emphasis**: Strong focus on compliance with licenses and registrations in key markets (e.g., US, UK, Malta, Singapore). - **VIP marketing & partnerships**: Major sports and entertainment sponsorships (UFC, F1, PSG) drive global brand awareness. - **Security track record**: No major hacks to date; emphasis on security and insurance coverage. ## Strategic Focus - **Global expansion & compliance**: Growing into regulated markets (Europe under MiCA, US, UK, Asia) and acquiring regulated entities (Nadex, Small Exchange). - **Product diversification**: Expanding into derivatives, prediction markets, sports betting, and institutional-grade trading platforms. - **Talent & culture scaling**: Maintaining a “startup within a global company” culture while scaling headcount and adding senior hires across engineering, compliance, and product. - **Token ecosystem growth**: Driving utility and adoption for Cronos (CRO) through staking, card rewards, and DeFi. ## Why Work Here - **Culture & values**: Known for a high-performance, “get it done” culture where clarity of thought, ownership, and grit are prized. Described as a meritocracy with a flat hierarchy where good ideas win regardless of seniority. “Leave your ego at the door.” - **Engineering & product focus**: Strong technical team (492 people in technical roles), work on cutting-edge blockchain, DeFi, and trading infrastructure. Employees work closely with the executive team. - **Global & diverse environment**: Team spans ~86 nationalities, with major hubs in Hong Kong, Bulgaria, Singapore, the US, the UK, and more. Hybrid work model in most locations. - **Growth & impact**: “You are empowered to think and do things that have never been done before.” Opportunity to build from scratch in a fast-growing industry. - **Competitive total rewards**: Competitive compensation, token grants/staking opportunities for employees, and a strong benefits package (specifics vary by region). - **Current open roles** (~132 active postings as of mid-2026): Roles for senior backend engineers (Golang), security engineers (AI/DevSecOps), trading analytics developers, product managers (exchange, verification), and compliance managers. - **Hybrid/Office policy**: Hybrid model in most offices (e.g., Singapore, Hong Kong, US); full remote in some roles but generally prefers in-person collaboration. ## Sources 1. [Crypto.com About Page](https://crypto.com/us/about) 2. [LinkedIn Company Page - Crypto.com](https://linkedin.com/company/cryptocom) 3. [Crypto.com Global Careers](https://crypto.com/en/careers) 4. [Crypto.com US Careers](https://crypto.com/us/careers) 5. [Crypto.com Lever Careers Portal](https://jobs.lever.co/crypto) ## Other roles at Crypto.com - [VIP Sales Manager — Prediction Markets & CFTC Perps](https://feeny.ai/job/vip-sales-manager-prediction-markets-cftc-perps-crypto-com-new-york-fyssvp2xatzm) — New York, NY - [Blockchain Investigator, Financial Crimes, Malta](https://feeny.ai/job/blockchain-investigator-financial-crimes-malta-crypto-com-saint-julian-s-nkjvdzy57zf5) — Saint Julian's, Malta - [Financial Crimes Analyst, Malta](https://feeny.ai/job/financial-crimes-analyst-malta-crypto-com-saint-julian-s-cf50y3b5qffx) — Saint Julian's, Malta - [Senior Legal Counsel (Commercial), UK](https://feeny.ai/job/senior-legal-counsel-commercial-uk-crypto-com-london-vzmxv7kfyp8c) — London, United Kingdom - [Chief Financial Officer ,North America](https://feeny.ai/job/chief-financial-officer-north-america-crypto-com-chicago-dtf982xnfa4k) — Chicago, IL - [AI Engineer, Trading Ops & Management](https://feeny.ai/job/ai-engineer-trading-ops-management-crypto-com-united-states-4rtw1s2jw4a4) — United States - [AI Engineer, Trading Ops & Management](https://feeny.ai/job/ai-engineer-trading-ops-management-crypto-com-london-g2ywvy39etb1) — London, United Kingdom - [AI Engineer, Trading Ops & Management](https://feeny.ai/job/ai-engineer-trading-ops-management-crypto-com-hong-kong-vtrdb0fr35qe) — Hong Kong, China - [Senior/ Principal Product Manager, Trading(Crypto.com App) - Relocate to HK](https://feeny.ai/job/senior-principal-product-manager-trading-crypto-com-app-relocate-to-hk-crypto-qr5eyqkhwszr) — United States - [Senior/Principal Product Manager, User Onboarding & Growth (Crypto.com App) - Relocate to HK](https://feeny.ai/job/senior-principal-product-manager-user-onboarding-growth-crypto-com-app-relocate-crjbfmd03p6f) — United States