---
title: 'Trainer EMEA at 360Learning'
canonical: 'https://feeny.ai/job/trainer-emea-360learning-berlin-p1nbz0nddy76'
type: 'job'
last_seen: '2026-09-17'
---

# Trainer EMEA at 360Learning

- **Company:** 360Learning
- **Location:** Berlin, Germany
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-17
- **Apply:** https://jobs.lever.co/360learning/9ad17ff7-9eef-49c3-80c9-1cffa773caa6

## Job description

The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long-term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology. You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base.

Within 1 month, you will:

- Master our Platform's core user experience and the Collaborative Learning methodology

- Become a platform expert (from a user & admin perspective) and get certified on our methodology.

- Shadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engine.

- Connect with colleagues worldwide through virtual coffee chats and team-building activities.

Within 3 months, you will:

- Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement.

- Identify and execute your updates on the Engagement Academy to align with the latest product releases.

- Define your quarterly priorities in relation to the Support & Services roadmap with your coach.

- Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement.

Within 6 months, you will:

- Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content).

- Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platform.

- Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog.

- Build new processes and update Confluence with the information needed for the team's daily work.

Within 12 months, you will:

- Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories.

- Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training).

- Develop advanced toolkits and training paths based on the most successful client use cases.

The Skills Set:

- 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care.

- You are recognized for your listening and teaching skills

- You express your ideas in a clear and concise manner, both in writing and orally

- You are proactive and prefer working in a strong results-oriented culture

- A past experience in the learning industry is a plus

- You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German, English, and French.

- Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L

What we offer:

- Compensation: Package includes base salary, a variable component and equity 📈

- Benefits: Work From Home perks, 1 month parental leave for the second parent.

- Balance: Flexible hours, Total work from home possible anywhere in Germany 🏠

- Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝

- Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍

- Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360Lhttps://bit.ly/Convexity_360L& find out more about the teams, product and processeshttps://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Interview Process:

- Phone Screen with our Talent Acquisition Manager

- Discovery Meeting with our LEC Coach

- Case Study Meeting with our LEC Coach and a member of the team

- Clarification Meeting with our Head of professional Services EMEA

- Culture Fit Meeting with our VP Global Professional Services

- Offer !

## Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

## About 360Learning

## Company Overview
- **One-liner**: 360Learning is an AI-powered collaborative learning platform that combines agentic AI with internal expertise to help enterprises upskill employees, customers, and partners.
- **Entity Type**: Private (total funding of $240–$244.7M raised across multiple rounds)
- **Headquarters**: New York, United States (with offices in Paris, London, Germany, and remote presence in Canada, Spain, and the UK)
- **Founded**: 2013
- **Founders**: Not publicly available in provided sources

## Core Business
- **Primary industries**: Enterprise Learning Management System (LMS), Learning Experience Platform (LXP), Corporate Training & Development
- **Target customers**: B2B – mid-market and large enterprises (e.g., Heineken, Equinox, Michelin, Merlin, Cisco)
- **Mission/purpose**: Performance-driven learning & development teams achieve business impact by capturing internal expertise and delivering relevant learning at scale via AI and collaborative learning.

## Products & Services
- **AI-Powered LMS (Core Platform)**: Combines LMS and LXP capabilities with agentic automation, adaptive coaching, a multimodal AI content builder, and a mobile app. Includes compliance training, employee onboarding, and sales enablement modules.
- **AI Content Builder**: Empowers subject matter experts to transform their knowledge into interactive content and scenarios while maintaining L&D oversight.
- **Data & Insights**: Analyzes performance and usage; automatically detects skill gaps, recommends courses, connects learners with internal experts, and automates reporting and compliance.
- **Deep HCM/HRIS Integrations**: Syncs with Workday, SAP, BambooHR, Slack, Salesforce, Oracle, and 80+ other platforms.
- **Collaborative Learning Academies**: Structured spaces for cohort-based, expert-driven learning that blend social and self-paced elements.
- **AI Companion**: Personalizes content for learners and provides real-time mentoring; also automates translation, moderation, and administration.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metrics**:
  - **Total Funding**: $240–$244.7M (sources conflict on exact figure) – [360learning.com](https://360learning.com/), [linkedin.com](https://www.linkedin.com/company/360learning)
  - **Annual Revenue**: Reports vary – LinkedIn states $240M, but this may be a confusion with funding; no official revenue figure is available.
  - **Headcount**: ~306–400+ employees (LinkedIn shows 306 with +2.7% YoY growth; BuiltIn reports 400+ across North America and Europe).
- **Notable Investors/Partners**: Lead investors not named in provided sources. Integration partners include Workday (Silver Partnership), SAP (Design Partnership), BambooHR, Salesforce, and 50+ ecosystem partners.
- **Growth Signals**:
  - Acquired Looop (2022) and eLamp (2023).
  - Over ##### clients including household-name enterprises.
  - G2 leader in LMS category and rated #1 AI LMS by eLearning industry.
  - Enterprise-grade security: GDPR, ISO27001, SOC2.
  - Remote-first model with entities in 6+ countries.

## Competitive Advantages
- **AI + Collaborative Learning**: Combines agentic AI with internal knowledge capture – legacy systems force a trade-off between scale and relevance; 360learning eliminates it.
- **Enterprise Readiness**: Deep integrations with major HCM/HRIS, certified security & compliance, and support for mixed billing models.
- **Community & Expertise**: Founded the L&D Collective community; launched the first AI certification for L&D.
- **Recognized Leadership**: Consistently rated #1 AI LMS by industry analysts and G2; trusted by global brands.

## Strategic Focus
- Scaling AI capabilities (AI Content Builder, AI Companion, automated skill gap detection).
- Expanding enterprise customer base across North America and Europe.
- Continuing to build out the partner ecosystem (SAP, Workday, etc.) and deepen HRIS integrations.
- Maintaining remote-first culture while growing headcount and global presence.

## Why Work Here
- **Culture**: “Convexity Framework” emphasizing autonomy, accountability, and low authority. Remote-first with async habits – employees set their own schedules.
- **Compensation**: Competitive pay, performance bonuses, company equity, home-office stipend, and learning budget.
- **Perks & Benefits**: Family medical leave, continuing education stipend, quarterly engagement surveys, flexible vacation.
- **Employee Sentiment**: Glassdoor rating of 4.5; Built In Employer Reputation Score of 81%; eNPS increased +28 points in 2025; 76% of employees strongly agree coaches lead by example.
- **Remote Policy**: Remote-first; entities in France, UK, Germany, Spain, US, Canada; monthly allowance for home office or co-working space.

## Sources
1. [360learning.com – Main website](https://360learning.com/)
2. [LinkedIn Company Page – 360Learning](https://www.linkedin.com/company/360learning)
3. [Built In – 360Learning Overview](https://builtin.com/company/360learning)
4. [Built In – Workplace Perception (2026)](https://builtin.com/company/360learning/faq/workplace-perception)
5. [Lever Careers Page – 360Learning Jobs](https://jobs.lever.co/360learning)

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