--- title: 'Training Administrator - 9m FTC at Minitab' canonical: 'https://feeny.ai/job/training-administrator-9m-ftc-minitab-coventry-0wh99hch3fbw' type: 'job' last_seen: '2026-10-13' --- # Training Administrator - 9m FTC at Minitab - **Company:** Minitab - **Location:** Coventry, United Kingdom - **Posted:** 2026-09-28 - **Last confirmed live:** 2026-10-13 - **Apply:** https://job-boards.greenhouse.io/minitab/jobs/8006667003 ## Job description Training Administrator – 9 Month Fixed-Term Contract Location: Coventry, UK Contract: 9 Month Fixed-Term Contract Join Minitab and help deliver an outstanding training experience We’re looking for an organised and customer-focused Training Administrator to join Minitab on a 9 month fixed-term contract, based in Coventry, UK. This is a varied coordination role at the heart of our Educational Services operations. You’ll help ensure our training programmes run smoothly from initial booking and scheduling through to delivery and post-training support. You’ll coordinate training contracts, consultant schedules and logistics, maintain accurate systems and documentation, and provide responsive support to both customers and internal teams. If you enjoy keeping multiple moving parts organised, delivering excellent customer service and working collaboratively across an international business, this could be a great opportunity for you. ## What you’ll be doing As our Training Administrator, you’ll: - Coordinate the end-to-end administration of Educational Services, including contractual agreements, schedules, consultant assignments and customer logistics. - Manage training schedules and ensure the right resources and information are in place for successful delivery. - Monitor the Training mailbox, responding to customer and internal enquiries relating to onsite, public and virtual training. - Provide real-time support to colleagues and attendees during training sessions. - Coordinate post-training activities, including the creation and distribution of certificates. - Collect customer feedback and maintain training metrics and CSAT information to help us measure performance and continually improve our services. - Maintain accurate customer and training information across relevant systems. - Process Educational Services bookings through our CRM and support training manual requests. - Review and submit subcontractor invoices relating to Educational Services. - Support the management and updating of course materials, including translations. - Prepare and manage Statements of Work (SOWs), reports and operational documentation. - Work closely with colleagues across Customer Success, Field Operations, Sales, Marketing and Finance to improve processes and support the effective delivery of our services. The role combines hands-on training administration with broader service and cross-functional operations, so you’ll have the opportunity to contribute to process improvements as well as day-to-day delivery. ## What we’re looking for You’ll bring: - 2+ years of customer-focused experience. - Previous experience in a training coordination, training administration or similar role. - Strong organisational skills and the ability to manage multiple schedules, activities and priorities. - Confidence using Excel to maintain and update data, Outlook to manage schedules and Word to create documentation. - Experience reviewing and maintaining information within a CRM system. - Excellent written and verbal communication skills. - A proactive approach, strong attention to detail and a commitment to delivering a positive customer experience. - A high school-level qualification or equivalent relevant work experience. - Flexibility to travel domestically or internationally when required, although travel is expected to be less than 10%. What will help you succeed You’ll be someone who takes ownership and follows through on commitments. You’ll be comfortable working with different teams and stakeholders, able to make sense of complex information, and keen to learn and adapt when priorities or processes change. Most importantly, you’ll enjoy creating order behind the scenes and making sure customers and colleagues receive a smooth, professional training experience. Why join us? This 9 month fixed-term opportunity in Coventry gives you the chance to join Minitab’s Customer Success organisation and work with colleagues across multiple functions and regions. You’ll gain exposure to the operational side of a global training and services function while playing an important role in keeping our Educational Services organised, efficient and customer-focused. Interested? Apply today to join Minitab as our Training Administrator and help us deliver an excellent learning experience for our customers. ## About Minitab ## Company Overview - **One-liner**: Minitab provides data analysis, statistical software, and process improvement solutions that help organizations worldwide unlock the value of their data. - **Entity Type**: Private (mature, privately held company; no public ticker) - **Headquarters**: State College, Pennsylvania, United States - **Founded**: 1972 (introduced at Penn State University) - **Founders**: Barbara Ryan (Chairwoman and co-founder) along with two colleagues ## Core Business - **Primary industry/industries**: Analytics, statistical software, quality and process improvement, data science. - **Target customers**: B2B – enterprise (90%+ of Fortune 100), SMB, education, and government. - **Mission/purpose statement**: “To help customers around the world leverage the power of data analysis to gain insights and make a significant impact on their organizations.” [minitab.com](https://www.minitab.com/en-us/company/) ## Products & Services - **Minitab Statistical Software** – Flagship desktop/cloud statistical analysis tool for quality improvement, hypothesis testing, regression, and more. - **Minitab Connect** – Cloud-based platform for collaboration, automation, and analytics with anywhere/anytime access. - **Minitab Solutions Analytics™** – An integrated ecosystem combining software, training, and expert support to drive digital transformation and process improvement. - **Quality Trainer** – E-learning and certification resources for statistical and quality methods. - **Minitab Workspace** – Tools for brainstorming, cause-and-effect analysis, and project management. ## Market Standing - **Valuation/Market Cap**: Not disclosed. - **Key Metric**: Annual revenue not publicly available; customer list includes over 90% of the Fortune 100 and a majority of the Fortune 500. [minitab.com](https://www.minitab.com/en-us/company/) - **Notable Investors/Partners**: Not applicable (privately held, founder-led). Key partners in quality/continuous improvement ecosystems. - **Growth Signals**: 34 active job openings (July 2025) across Sales, Engineering, and Compliance; headcount growth reported as +14.2% YoY on LinkedIn. [LinkedIn](https://www.linkedin.com/company/minitab); Global presence with offices in the US, Europe, Asia, and Australia. ## Competitive Advantages - **Market leadership**: Over 50 years of domain expertise in statistical quality and continuous improvement software. - **Customer loyalty**: Deep penetration in Fortune 100 companies – many customers have used Minitab for decades. - **Integrated approach**: Solutions Analytics™ combines software, training, and support, creating a sticky ecosystem. - **Strong brand recognition**: Widely taught in universities, creating a generation of practitioners who bring Minitab into their workplaces. ## Strategic Focus - **Cloud transformation**: Pushing Minitab Connect and cloud-based analytics to enable remote collaboration and scalability. - **Digital process improvement**: Expanding from traditional quality to broader digital transformation initiatives (supply chain, cost reduction). - **AI/ML integration**: Incorporating machine learning and AI compliance roles (e.g., AI Compliance & Systems Engineer job posting) to modernize offerings. - **Global reach**: Hiring in EMEA, APAC, and the Americas to support a distributed customer base. ## Why Work Here - **Culture**: Emphasizes trust, respect, integrity, collaboration, and accountability. Described as “one big global team” that cares about each other and the impact of their work. [minitab.com](https://www.minitab.com/en-us/company/careers/) - **Work model**: Hybrid and remote options available – many sales and engineering roles are listed as “Americas Remote.” Offices in State College (HQ), Chicago, Paris, Sydney, Tokyo, Hong Kong, Hilversum, Munich, etc. - **Benefits**: Regional benefit packages (US, UK, Netherlands, Japan, Australia, France, Germany, Hong Kong). Includes wellness, professional development, and social events. - **Internship program**: “MINItern” program offers meaningful projects, networking with executives, and professional development sessions. - **Engineering culture**: Senior software and DevOps roles (State College, PA); quality engineering positions; emphasis on building high-impact data products. ## Sources 1. [Minitab Careers Page](https://www.minitab.com/en-us/company/careers/) 2. [Minitab About Us](https://www.minitab.com/en-us/company/) 3. [Minitab Job Board (Greenhouse)](https://job-boards.greenhouse.io/minitab) 4. [Minitab LinkedIn](https://www.linkedin.com/company/minitab) 5. 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