---
title: 'Training Solution Consultant SME at Ibility'
canonical: 'https://feeny.ai/job/training-solution-consultant-sme-ibility-washington-pktpaz5ejen8'
type: 'job'
last_seen: '2026-11-01'
---

# Training Solution Consultant SME at Ibility

- **Company:** Ibility
- **Location:** Washington, DC
- **Compensation:** $40–$100/hr
- **Employment:** contract
- **Work type:** remote
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-11-01
- **Apply:** https://jobs.lever.co/ibility/44e89e53-4743-4567-9c64-652a87964cba

## Job description

Founded in early 2021, Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD.  Ibility is a small but mighty company that is positioned for rapid growth.  Simply put, we help government leaders to achieve their mission by designing creative products and programs that delight their customers and make their employees more efficient - building trust and improving overall satisfaction. We use human-centered design principles in every engagement because we believe the end-user is critical to the long-term success of any solution. Our team is fun, passionate, bold, and creative.  We live our mission every day – to inspire people, create cool stuff, and make a lasting impact on the world!

Position Overview The Training Solution Consultant will serve as an embedded training and user-support resource for an assigned Tier 1 Subject Matter Expert (SME) team. The consultant will help ensure end users receive timely, site-specific support; identify and coordinate refresher-training needs; provide input on training-content updates; and strengthen adoption of processes, systems, and tools supported by the Tier. The consultant is expected to become an integrated member of the assigned Tier team and act as a connector among end users, SMEs, training stakeholders, local sites, and the Access and Training program offices.

This is a contractor / 1099 role supporting Tier 1 and Solution Teams / Some travel may be required for on-site working sessions.

## Key Responsibilities

Liaison:

- Embed within the assigned Tier 1 SME team and develop a working understanding of its workflows, processes, systems, user populations, and training materials.
- Advise SMEs and training owners on needed changes to training content, including updates prompted by workflow changes, system enhancements, policy changes, or recurring user issues.
- Help maintain training materials, FAQs, job aids, communications, and other user-facing resources in partnership with content owners and SMEs.
- Participate in established communities of practice, Tier meetings, office hours, working sessions, and other stakeholder forums. Deliver:
- Serve as a primary coordinator for site-specific user-support and refresher-training requests.
- Coordinate with local site contacts and other support functions to ensure training and support are delivered consistently and aligned with business needs.
- Facilitate instructor-led classes, virtual sessions, office hours, and drop-in support sessions when required.
- Assess reported training gaps, recurring questions, user feedback, and adoption issues to recommend appropriate support interventions.
- Track support themes, training activity, recurring issues, and user feedback; provide regular updates and recommendations to the Tier team.
- Identify the appropriate modality, coaching, job aid, microlearning, or refresher, based on the urgency and complexity of the gap.
- Deliver or coordinate refresher training, targeted coaching, demonstrations, facilitation, job aids, and other learning-support resources as needed.
- Validate proficiency following interventions to confirm gaps have been addressed sufficiently.
- Support change-management and communications activities associated with new or revised workflows, tools, system functionality, or training materials.

Required Qualifications

- Experience delivering training, facilitating workshops, or providing end-user support in a business, operational, technical, or healthcare environment.
- Experience with the Oracle Health Electronic Health Record (EHR), including end-user support, workflow training, adoption, optimization, system implementation, onboarding, Oracle Health maintenance training, or system-related process changes.
- Ability to translate complex clinical, operational, or system processes into clear, practical learning content and user guidance.
- Strong facilitation, presentation, communication, and stakeholder-management skills.
- Experience identifying learning needs and recommending appropriate training or performance-support solutions.
- Ability to work independently while collaborating closely as an embedded member of a cross-functional team.
- Strong organizational skills, including the ability to manage multiple requests, priorities, and follow-up activities.
- Proficiency with common virtual collaboration, presentation, and documentation tools.

## Preferred Qualifications

- Experience with the Federal Electronic Health Record (FEHR), including its clinical, operational, training, implementation, or end-user-support environment.
- Experience supporting enterprise EHR implementations, process transformation, or large-scale change initiatives.
- Experience developing or maintaining training materials, job aids, knowledge articles, FAQs, and facilitator guides.
- Familiarity with learning-management systems, virtual-learning platforms, or knowledge-management tools.
- Experience supporting geographically distributed sites, facilities, or diverse user groups.
- Prior experience in a consulting or contractor role supporting client teams. Expected Deliverables
- A documented understanding of the assigned Tier’s training, adoption, and end-user-support needs.
- Coordination and delivery of site-specific refresher training, coaching, office hours, and other user-support activities.
- Active participation in Tier meetings, classes, working sessions, and communities of practice.
- Recommendations for training-content revisions, new job aids, FAQs, and other user-support resources.
- Periodic reporting on training activity, user feedback, recurring issues, emerging risks, and improvement opportunities.
- Ongoing collaboration with Tier SMEs to improve end-user readiness, confidence, and adoption of Oracle Health EHR workflows and related tools.

We are committed to diversity, inclusion, and accessibility.  We are an Equal Opportunity Employer in all aspects of employment and do not discriminate for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

## About Ibility

## Company Overview
- **One-liner**: Ibility is a service-disabled veteran-owned small business (SDVOSB) that helps government agencies drive innovation and digital transformation through challenge competitions, human-centered design, and agile delivery.
- **Entity Type**: Private (Privately held LLC; no external venture funding disclosed)
- **Headquarters**: Gaithersburg, Maryland / Washington DC Metropolitan area, USA *(Note: SBA records list a registered address in Avon Lake, Ohio, but the company describes itself as based in the Washington DC metro area)*
- **Founded**: 2020
- **Founders**: Danielle Krakora (CEO & Co-Founder), Ken Beecher (President & Co-Founder)

## Core Business
- **Primary industry**: Business consulting and services; federal government contracting; digital transformation; innovation management
- **Target customers**: B2G — primarily federal government agencies, with the U.S. Department of Veterans Affairs (VA) as a major client; also expanding to agencies beyond the VA
- **Mission**: "Inspire people, create cool stuff, and make a lasting impact on the world" [ibility.io](https://www.ibility.io/your-career)

## Products & Services
- **Challenge Competitions / Innovation Challenges**: Design and execution of prize-based competitions that create new products, improve processes, and implement digital transformation for government agencies, followed by expert resources to pilot winning solutions [search.certifications.sba.gov](https://search.certifications.sba.gov/profile/C3P8H93LRLG3/8RPA7)
- **Digital Transformation Solutions**: End-to-end modernization support, including Agile delivery, process improvement, and implementation services
- **Human-Centered Design (HCD) / User-Centered Design (UCD)**: Research, design, and user-experience services, including instructional systems design and informatics analysis (based on open roles like Instructional Systems Design Engineer and Clinical Informaticist) [jobs.lever.co](https://jobs.lever.co/ibility)
- **Advisory & Operations Consulting**: Program analysis, risk management, technology business management (TBM), organizational change management (OCM), and requirements analysis for government systems (e.g., CGI Momentum implementations) [linkedin.com](https://linkedin.com/company/ibilityllc)

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Headcount of 44 employees with **+200% YoY growth** (+36 people); 18 active job postings with **+1,700% yearly job posting growth** [linkedin.com](https://linkedin.com/company/ibilityllc)
- **Notable Investors/Partners**: No external investors — growth is organic via federal contracts. Key certifications/partners include SBA certifications as SDVOSB, VOSB, WOSB, and EDWOSB, with active SAM.gov registration [search.certifications.sba.gov](https://search.certifications.sba.gov/profile/C3P8H93LRLG3/8RPA7); key client work for the U.S. Department of Veterans Affairs [ibility.io](https://www.ibility.io/leadership)
- **Growth Signals**: +200% headcount growth YoY; +53.6% yearly LinkedIn follower growth (2,429 followers); +1,700% YoY growth in job postings; leadership states the mission is expanding from the VA "into agencies beyond the VA" [linkedin.com](https://linkedin.com/company/ibilityllc) [ibility.io](https://www.ibility.io/leadership)

## Competitive Advantages
- **Federal contracting certifications**: SDVOSB/VOSB, WOSB, and EDWOSB designations create preferential contracting opportunities and a defensible niche in government procurement [search.certifications.sba.gov](https://search.certifications.sba.gov/profile/C3P8H93LRLG3/8RPA7)
- **Deep government domain expertise**: Leadership and team talent drawn from agencies/contractors such as the U.S. Department of Veterans Affairs, CGI, Deloitte, and the Defense Contract Audit Agency [linkedin.com](https://linkedin.com/company/ibilityllc)
- **Veteran/military-spouse talent pool**: A team predominantly made up of Veterans and military spouses brings mission alignment, service ethos, and institutional trust with government clients [ibility.io](https://www.ibility.io/your-career)
- **Culture of transparency & empowerment**: Leadership philosophy emphasizes treating employees with respect and working "for the team," reducing administrative burdens through automation so staff can focus on delivery [ibility.io](https://www.ibility.io/leadership)

## Strategic Focus
- **Expand beyond the VA**: The CEO is "excited to expand this mission into agencies beyond the VA" — a clear signal that the current strategic priority is agency diversification [ibility.io](https://www.ibility.io/leadership)
- **Scale delivery capacity**: With active hiring across informatics, risk management, change management, and requirements analysis roles, the company is building bench strength to take on larger contracts [jobs.lever.co](https://jobs.lever.co/ibility)
- **Maintain a lean, high-impact operation**: Leadership emphasizes ruthless prioritization against a clear vision — avoiding big-company red tape while remaining small and agile [ibility.io](https://www.ibility.io/your-career)

## Why Work Here
- **100% remote workforce**: Fully remote with flexibility and work-life balance; some roles may require onsite work but requirements are discussed upfront during hiring [ibility.io](https://www.ibility.io/your-career)
- **Mission-driven culture**: The team is predominantly Veterans and military spouses, fostering a shared commitment to service and supporting Veteran well-being [ibility.io](https://www.ibility.io/your-career)
- **High-growth, small-company environment**: Expect to "wear multiple hats" — roles grow with the company, offering outsized ownership and impact, but with less structure than large enterprises. The company is candid: roles, responsibilities, and processes are still being built [ibility.io](https://www.ibility.io/your-career)
- **People-centric perks**: Culture centered on collaboration, connection, and innovation; a philosophy of treating others "with the same respect, empathy, and support that we would hope to receive" [ibility.io](https://www.ibility.io/your-career)
- **Diversity & inclusion**: Committed to diversity, inclusion, and accessibility; Equal Opportunity Employer across race, color, sex, age, national origin, religion, sexual orientation, gender identity/expression, veteran status, and disability [ibility.io](https://www.ibility.io/your-career)
- **Hiring process transparency**: May use AI tools to assist with application review and analysis, but final hiring decisions are made by humans; candidates can request information on data processing [jobs.lever.co](https://jobs.lever.co/ibility)

## Sources
1. [Your Career — Ibility LLC](https://www.ibility.io/your-career)
2. [LinkedIn — Ibility LLC](https://linkedin.com/company/ibilityllc)
3. [Lever Careers — Ibility](https://jobs.lever.co/ibility)
4. [SBA Small Business Search — IBILITY LLC](https://search.certifications.sba.gov/profile/C3P8H93LRLG3/8RPA7)
5. [Leadership — Ibility LLC](https://www.ibility.io/leadership)

## Other roles at Ibility

- [Program Grant Auditor](https://feeny.ai/job/program-grant-auditor-ibility-washington-vyfpsmn4cdsd) — Washington, DC
- [Program Manager, Federal Health Programs](https://feeny.ai/job/program-manager-federal-health-programs-ibility-washington-6ps313z5g7fy) — Washington, DC
- [Senior Program Analyst, Federal Health Programs](https://feeny.ai/job/senior-program-analyst-federal-health-programs-ibility-washington-2cby0hzcy0fe) — Washington, DC
- [Senior Clinical Program Analyst, Federal Health Programs](https://feeny.ai/job/senior-clinical-program-analyst-federal-health-programs-ibility-washington-cgb2hf7kwjng) — Washington, DC
- [Senior Business Analyst, Federal Health Programs](https://feeny.ai/job/senior-business-analyst-federal-health-programs-ibility-washington-t0mbwxjjhpnn) — Washington, DC
- [Program Analyst, Federal Health Programs](https://feeny.ai/job/program-analyst-federal-health-programs-ibility-washington-8cjpj4qw2xfr) — Washington, DC
- [Enlistment Waiver Specialist (Ohio Army National Guard)](https://feeny.ai/job/enlistment-waiver-specialist-ohio-army-national-guard-ibility-columbus-v8msry3b18xg) — Columbus, OH
- [Organizational Change Management Demo Analyst](https://feeny.ai/job/organizational-change-management-demo-analyst-ibility-washington-c2r0bdw439y5) — Washington, DC
- [Specialty Branch Support Analyst](https://feeny.ai/job/specialty-branch-support-analyst-ibility-columbus-cm8pj83v8gn0) — Columbus, OH
- [OCM Analyst](https://feeny.ai/job/ocm-analyst-ibility-washington-hnc82zd6ze8s) — Washington, DC