---
title: 'Travel Customer Support Representative at Aisles & Abroad'
canonical: 'https://feeny.ai/job/travel-customer-support-representative-aisles-abroad-california-8qnwbm49g84h'
type: 'job'
last_seen: '2026-09-10'
---

# Travel Customer Support Representative at Aisles & Abroad

- **Company:** Aisles & Abroad
- **Location:** California
- **Compensation:** $45k–$65k
- **Work type:** remote
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/aisle_and_abroad/f9f3ac2b-0881-471e-b580-643bf7952b29

## Job description

Are you someone who enjoys helping others, solving problems, and keeping details organized? We are looking for motivated individuals interested in providing customer support while assisting clients with vacation planning, travel research, reservations, and booking details.

This remote opportunity is ideal for someone who communicates well, enjoys working with people, and is comfortable researching information online. Previous travel industry experience is not required, and training and resources are available to help you learn the travel planning and booking process.

## What You'll Do

- Assist clients with travel-related questions and vacation planning needs
- Research hotels, resorts, cruises, destinations, and other travel options
- Help clients compare available options based on preferences and budgets
- Assist with reservations, booking details, and confirmation information
- Provide support with reservation updates or changes when needed
- Communicate important travel information, deadlines, and trip details
- Research transportation, activities, excursions, and destination information
- Help organize itineraries and important travel documents
- Maintain accurate and organized client and reservation information
- Utilize online travel platforms and supplier resources
- Provide friendly and professional support throughout the travel planning process

## What We're Looking For

- Strong customer service and communication skills
- Friendly, dependable, and professional
- Good organization and attention to detail
- Comfortable researching and comparing information online
- Basic computer and internet proficiency
- Ability to work independently in a remote environment
- Willingness to learn new systems and travel resources
- Ability to communicate clearly and professionally with clients
- Interest in travel, hospitality, vacations, or customer service

No Previous Travel Experience Required

Previous customer service experience is helpful but not required, and previous travel industry experience is not necessary. Training, educational resources, and ongoing support are available to help you learn reservation procedures, travel research, supplier platforms, destination information, and client service fundamentals.

Details

- Remote work environment
- Flexible scheduling
- Entry-level friendly
- Performance-based earnings tied to bookings
- Training and ongoing educational resources
- Opportunities to develop knowledge across hotels, resorts, cruises, vacation packages, and additional areas of travel

If you enjoy helping people, researching travel options, and providing professional customer support, we invite you to apply and learn more about the opportunity.

## About Aisles & Abroad

## Company Overview
- **One-liner**: A modern wedding, event, and destination experience studio that curates beautifully planned celebrations and meaningful journeys for clients.
- **Entity Type**: Private (Bootstrapped – no disclosed funding)
- **Headquarters**: United States (remote-first; administrative presence in New Jersey)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Travel & tourism, events & weddings, hospitality services
- **Target customers**: B2C (individuals planning weddings, honeymoons, destination events, anniversaries, and group travel)
- **Mission or purpose statement**: “Crafting seamless, memorable moments—whether it’s walking down the aisle, celebrating a milestone, or exploring a new destination.”

## Products & Services
- **Wedding Planning & Coordination**: Full-service and partial planning for local and destination weddings.
- **Destination Wedding & Honeymoon Consulting**: Personalized itineraries, vendor coordination, and travel logistics for couples.
- **Event & Travel Planning**: Local events, anniversary trips, and group celebrations.
- **Cruise & Hotel Booking**: Expert booking of cruises, hotels, vacation homes, and all-inclusive resorts (partnered with a host agency with 70+ years of experience).
- **Luxury Destination Specialist**: Premium concierge-level support for high-end travel itineraries and reservations.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Rapid hiring – currently listing over 730 active job openings across remote roles, indicating strong growth.
- **Notable Investors/Partners**: Partnered with an award-winning host agency (70+ years in travel industry). Specific partner names not publicly listed.
- **Growth Signals**: 733+ active jobs on bebee.com and 748 listings aggregated; continuous posting of new remote roles (Booking Assistant, Cruise Travel Rep, Luxury Specialist, etc.)

## Competitive Advantages
- **Remote-first, fully distributed team** – allows hiring talent across the U.S. without geographic constraints.
- **Structured onboarding and training** – provides access to reservation systems, travel resources, and supplier webinars.
- **Deep specialization in weddings and destination events** – a niche that combines event planning with travel expertise.
- **Personalized, high-touch service model** – focuses on bespoke experiences rather than volume.

## Strategic Focus
- Scaling the remote team to support a growing client base while maintaining a personalized service standard.
- Expanding service offerings: from weddings and honeymoons to broader destination experiences (anniversaries, group travel, luxury getaways).
- Investing in technology and training to ensure seamless remote coordination and client communication.

## Why Work Here
- **Fully remote, flexible work environment** – work from anywhere in the U.S. with reliable internet.
- **Competitive pay** – roles range from $45k to $75k per year (e.g., Cruise & Hotel Booking Specialist, Luxury Destination Specialist).
- **Benefits** – medical, dental, vision insurance, 401(k) matching, unlimited vacation, paid time off, company retreats, and home office budget (as listed on RemoteOK).
- **Training & development** – structured onboarding, supplier webinars, and ongoing professional development.
- **Collaborative, supportive culture** – described as a “collaborative and supportive team” with a warm, personalized approach.
- **Diverse role types** – from entry-level data entry to specialist travel coordinators, offering career paths for different skill sets.

## Sources
1. [Lever Careers Page – Aisles & Abroad](https://jobs.lever.co/aisle_and_abroad)
2. [BeeBee Company Profile – Aisle and Abroad](https://bebee.com/us/companies/aisle-and-abroad)
3. [RemoteOK – Aisle and Abroad](https://remoteok.com/company/aisle-and-abroad)
4. [Lever Job Posting – Cruise & Hotel Booking Specialist](https://jobs.lever.co/aisle_and_abroad/04a67b00-f2e9-4115-bfdc-2a143ad8a687)
5. [Lever Job Posting – Luxury Destination Specialist](https://jobs.lever.co/aisle_and_abroad/f88072d7-bf2b-4b2d-bb79-c8a630d29a6e)

## Other roles at Aisles & Abroad

- [Remote Hotel & Resort  Coordinator](https://feeny.ai/job/remote-hotel-resort-coordinator-aisles-abroad-ohio-yxm894se0aj2) — Ohio
- [Remote Hotel & Resort  Coordinator](https://feeny.ai/job/remote-hotel-resort-coordinator-aisles-abroad-dallas-03qsxhpzs34w) — Dallas, TX
- [Online | Appointment Setter | Cruise Bookings | Entry Level](https://feeny.ai/job/online-appointment-setter-cruise-bookings-entry-level-aisles-abroad-cincinnati-axfbkty4m9z0) — Cincinnati, OH
- [Entry Level Remote | Customer Support Coordinator | Vacations](https://feeny.ai/job/entry-level-remote-customer-support-coordinator-vacations-aisles-abroad-missouri-1q9e1bqrgjjt) — Missouri
- [Online | Reservations Assistant | Entry Level](https://feeny.ai/job/online-reservations-assistant-entry-level-aisles-abroad-newark-n35tdpwczpty) — Newark
- [Hotel Reservations & Booking Agent - Remote](https://feeny.ai/job/hotel-reservations-booking-agent-remote-aisles-abroad-georgia-e0prexaca1q0) — Georgia
- [Hotel Reservations & Booking Agent - Remote](https://feeny.ai/job/hotel-reservations-booking-agent-remote-aisles-abroad-indianapolis-p7bzmxtwyngw) — Indianapolis, IN
- [Remote | Booking Coordinator | Training Provided (copy)](https://feeny.ai/job/remote-booking-coordinator-training-provided-copy-aisles-abroad-portland-kfpj5r8pswqz) — Portland, OR
- [Online | Customer Service Booking Coordinator (copy)](https://feeny.ai/job/online-customer-service-booking-coordinator-copy-aisles-abroad-colorado-d9m71r6a5vph) — Colorado
- [Hotel & Travel Booking Agent](https://feeny.ai/job/hotel-travel-booking-agent-aisles-abroad-maine-939128kp0evq) — Maine