--- title: 'Trust and Safety Program Manager at Polymarket' canonical: 'https://feeny.ai/job/trust-and-safety-program-manager-polymarket-new-york-tpjx0wqv9n53' type: 'job' last_seen: '2026-10-25' --- # Trust and Safety Program Manager at Polymarket - **Company:** Polymarket - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-23 - **Last confirmed live:** 2026-10-25 - **Apply:** https://jobs.ashbyhq.com/polymarket/218587df-4c7d-437f-bcbc-ab7755629207 ## Job description ## About Polymarket Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized “house,” Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast — both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. ## About The Role Trust & Safety protects the platform, keeps our users safe and builds trust with the people we depend on for our growth. This role straddles between program management of Polymarket US, a CFTC-regulated exchange, and on the Polymarket DeFi platform. Every product Polymarket ships reaches traders in a regulated market, so each launch, each user protection and each response to an incident has to hold up with users, regulators and the public. As the function's first Program Manager, reporting to the Global Head of Trust & Safety, you will own those programs end to end: launch readiness for new products, markets and jurisdictions; the controls and evidence behind Polymarket's regulatory commitments; user protections such as self-exclusion, deposit limits and behavioral monitoring; and incident response. You will set how each program runs, partner closely with Product, Engineering, Legal and Compliance, and report to leadership what each program delivers. ## What You'll Do - Own launch readiness for new products, markets and jurisdictions on the exchange and on DeFi: tier every launch, run the go or no-go, and secure written sign-off from Legal, Compliance and Trust & Safety before each major launch - Turn regulatory obligations and commitments into controls, procedures and evidence, and keep the record ready for any regulator inquiry or exam - Bring risk review and user protection requirements into each launch from the first spec, including what the launch can and cannot claim publicly - Launch and monitor user protections such as self-exclusion, deposit limits, behavioral monitoring and trusted-contact tools, and drive them from scoping to adoption - Run DeFi restriction programs, including self-certification and close-only, from flag to enforcement - Lead the program side of Trust & Safety incidents, and build and drill the crisis playbook with Compliance, Customer Experience, Legal and Communications - Take partners and vendors from pilot to contract, with a success measure agreed before each pilot starts - Own the metrics and the cadence: quarterly goals, the weekly Trust & Safety update and business reviews - Build and run Trust & Safety's intake process for partner teams ## What We're Looking For - 6+ years in program or technical program management, including 3+ in trust and safety, risk, integrity, responsible gaming, fraud or compliance at a regulated platform - You have run a launch risk-review process that product teams used, and can name launches it stopped or changed - You have led or run the program side of a live incident with user harm or regulatory exposure - You have prepared evidence for a regulator, auditor or exam, and turned a regulatory obligation into a control or procedure - You have built a program at a company that had none - You have taken a vendor or partner from pilot to contract - You pull and reconcile your own data (SQL or equivalent) - You write short, dated decision documents with an owner on every line - You are comfortable as the only program person in the function (Plus) CFTC, NFA or exchange experience (Plus) Responsible gaming programs or player protection (Plus) Crypto, DeFi or onchain compliance ## Benefits - Competitive salary & equity - Unlimited PTO - Full Health, Vision, & Dental coverage - 401k match - Hardware setup: new MacBook Pro, big display, & accessories Pay Transparency Base salary range: $165,000 to $190,000, plus equity and benefits. This is a good-faith range for the level we're hiring at. Experience varies widely within a title here, so if your expectations fall outside it, reach out anyway. We're always happy to talk it through. ## About Polymarket ## Company Overview - **One-liner**: Polymarket is the world's largest prediction market platform, enabling users to trade on the outcomes of real-world events to surface a crowd‑driven signal of what people actually believe will happen. - **Entity Type**: Private (multiple funding rounds; latest $2B corporate round led by Intercontinental Exchange in November 2025) - **Headquarters**: New York, New York, United States - **Founded**: 2020 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Prediction markets / Information markets / Financial technology - **Target customers**: B2C (30 million monthly visitors) and B2B (institutional investors, media, financial firms using data for research and hedging) - **Mission or purpose**: “Become the new front page of the internet” and “Define the coming era of finance” by rewarding conviction and bringing private insight to life in the public forum [careers.polymarket.com](https://careers.polymarket.com/) ## Products & Services - **Polymarket Platform (Prediction Markets)**: A decentralized platform where users trade on the probabilities of future events across politics, geopolitics, business, culture, and breaking news. Real‑time, crowd‑driven forecasts often more accurate than polling. [polymarket.com](https://polymarket.com/) - **Event‑Data Feeds**: Aggregated market probabilities distributed via partnerships with X, Substack, Yahoo Finance, and other media to provide “the true signal in world events.” [careers.polymarket.com](https://careers.polymarket.com/) - **Institutional & Media Solutions**: Partnerships with Dow Jones (official information market for WSJ, Barron’s, MarketWatch) and Intercontinental Exchange (owner of NYSE) to distribute event‑driven data to global markets and power next‑generation hedging strategies. [careers.polymarket.com](https://careers.polymarket.com/) ## Market Standing - **Valuation/Market Cap**: Not disclosed; total funding exceeds $2.87B (see below) - **Key Metric**: - **Annual Revenue**: $17.9M (as reported by LinkedIn) - **Total Funding**: $2.874B (including a $2B corporate round from Intercontinental Exchange in November 2025, a $45M Series B led by Founders Fund in May 2024, and earlier rounds) - **Notable Investors/Partners**: - Intercontinental Exchange (lead in 2025 corporate round) - Founders Fund (lead in Series B) - Dow Jones (official data partnership) - Key acquisitions: QCEX ($112M), Brahma, Dome - **Growth Signals**: - Monthly visitors: ~45 million (global rank #816, traffic up +373% year‑over‑year) - Headcount: 201 employees (+775% YoY) - Active job postings: 42 (monthly +44.8%, yearly +1300%) - Expanded to 20 countries; offices in New York, United States (HQ), plus remote presence ## Competitive Advantages - **First‑mover and market dominance** in prediction markets with the deepest liquidity and widest event coverage. - **Institutional credibility** through partnerships with Intercontinental Exchange (NYSE owner) and Dow Jones – an unmatched bridge between retail prediction markets and traditional finance. - **Real‑time, crowd‑sourced accuracy** that is often faster and more reliable than polls or experts, attracting both retail users and institutional clients. - **Network effects**: 30M monthly visitors provide the liquidity that makes the platform useful; data feeds are increasingly embedded in major media and financial platforms. ## Strategic Focus - **Institutional expansion**: Leveraging partnerships with ICE and Dow Jones to integrate Polymarket data into financial research, hedging, and media. - **Becoming the “front page of the internet”** – making market probabilities the default way to understand any breaking news event. - **Defining the next era of finance** by merging real‑time information markets with traditional financial instruments. - **Talent acquisition**: Actively hiring quantitative traders, data analysts, derivatives experts, AML compliance officers, and engineering roles to scale platform, security, and institutional support. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/polymarket) ## Why Work Here - **High‑growth environment**: 775% headcount growth in the past year; massive traffic scaling and institutional adoption create exciting challenges. - **Mission‑driven culture**: Build the “information market” that cuts through noise and empowers better decision‑making – a blend of finance, tech, and media. - **Engineering & data focus**: Tech stack includes blockchain, PostgreSQL, ClickHouse, Terraform, Python, and JavaScript; roles span application security, AI ops, data engineering, and Android development. - **Remote & office flexibility**: Headquarters in New York, NY; operates in 20 countries. Hybrid/remote policy not specified but international presence suggests flexibility. - **Compensation & culture**: Employer rating 4.3/5 (perfect scores for work‑life, compensation, culture, career). Senior Accounting Manager salary listed at $225k–$240k (New York). [indeed.com](https://www.indeed.com/cmp/Polymarket) - **Notable perks / engineering culture**: Emphasis on decentralized finance, open‑source principles, and “rewarding conviction” – a fast‑paced, intellectually stimulating environment. ## Sources 1. [careers.polymarket.com](https://careers.polymarket.com/) 2. [polymarket.com](https://polymarket.com/) 3. [linkedin.com (company profile)](https://www.linkedin.com/company/polymarket/jobs) 4. [indeed.com (salary data)](https://www.indeed.com/cmp/Polymarket) 5. [jobs.ashbyhq.com (open roles)](https://jobs.ashbyhq.com/polymarket) ## Other roles at Polymarket - [Head of Retention](https://feeny.ai/job/head-of-retention-polymarket-new-york-wg0a7ncgqncp) — New York, NY - [Engineering Manager, Clearing, Payments & Risk](https://feeny.ai/job/engineering-manager-clearing-payments-risk-polymarket-new-york-r5dpqr78zpf0) — New York, NY - [User Acquisition Lead](https://feeny.ai/job/user-acquisition-lead-polymarket-new-york-w5pe0z98g6vr) — New York, NY - [Engineering Manager, Trust & Safety, Surveillance & Compliance](https://feeny.ai/job/engineering-manager-trust-safety-surveillance-compliance-polymarket-new-york-bxfx28amxq6b) — New York, NY - [Staff Backend Engineer](https://feeny.ai/job/staff-backend-engineer-polymarket-new-york-neyfv52b6xg1) — New York, NY - [Staff Software Engineer, Mission Control](https://feeny.ai/job/staff-software-engineer-mission-control-polymarket-new-york-2vr1b8f9f9x5) — New York, NY - [Real Time Analyst](https://feeny.ai/job/real-time-analyst-polymarket-remote-emgznp581m3d) - [In-House Support Operations](https://feeny.ai/job/in-house-support-operations-polymarket-remote-bwf38n0ghcx8) - [Escalations And Complaints Lead](https://feeny.ai/job/escalations-and-complaints-lead-polymarket-remote-7g37q9sp0z6q) - [Executive Community Relations Lead](https://feeny.ai/job/executive-community-relations-lead-polymarket-remote-5adwv98whqg9)