---
title: 'Tutor Quality & Engagement Lead at Assist World'
canonical: 'https://feeny.ai/job/tutor-quality-engagement-lead-assist-world-philippines-avdc4yvrns1y'
type: 'job'
last_seen: '2026-11-08'
---

# Tutor Quality & Engagement Lead at Assist World

- **Company:** Assist World
- **Location:** Philippines
- **Work type:** remote
- **Posted:** 2026-03-25
- **Last confirmed live:** 2026-11-08
- **Apply:** https://jobs.lever.co/assist-world/b7f51b4c-8edb-4cab-b4de-4493dbea263c

## Job description

About the Role Tutor Jackets is seeking a Tutor Quality & Engagement Lead to oversee the experience, performance, and development of our tutor team. This role is responsible for ensuring that tutors:

● Deliver high-quality, consistent sessions ● Feel supported and engaged ● Have the tools and guidance needed to succeed long-term

You will work closely with the Tutoring Operations Coordinator and Founder to maintain and scale tutor quality as the company grows.

## Key Responsibilities

Tutor Hiring & Onboarding ● Conduct initial tutor interviews (first round screening) ● Lead new tutor onboarding sessions (small groups of 2–3 tutors) ● Guide tutors through: ○ Systems (Teachworks, Lessonspace, Google Drive) ○ Session expectations and structure

● Facilitate practice onboarding / demo sessions to ensure readiness ● Conduct 1-month check-ins with new tutors and provide initial feedback

Tutor Quality Assurance (Core Focus) ● Conduct weekly session audits (3–5 tutors per week) to evaluate session structure, flow, student engagement, and teaching clarity and effectiveness ● Document audit notes and: ○ Send clear, actionable feedback to tutors ○ Identify trends or recurring issues ○ Escalate concerns when needed ● Lead occasional retraining sessions for tutors who need additional support

Tutor Support & Engagement ● Serve as the first point of contact for tutor questions (email / messaging) ● Ensure tutors: ○ Have access to the right resources ○ Feel confident in their sessions ○ Stay aligned with Tutor Jackets teaching & performance standards

● Facilitate and manage the Tutor Slack/Discord channel ○ Share announcements and updates ○ Answer questions ○ Encourage discussion and collaboration ● Host weekly or bi-weekly office hours for tutor support

Tutor Retention & Check-Ins ● Conduct periodic tutor check-ins (mid-semester, end/start of semester, or as needed) ● Gather feedback on tutor experience, student progress, operational improvements ● Help maintain a strong tutor experience with goals of High engagement & 1–3 year tutor retention

Resource & Training Support ● Maintain and improve tutor resources and training materials ● Share best practices and insights from session audits, tutor feedback, student outcomes

Tutor–Student Matching Support ● Assist Coordinator in matching tutors to students using founder’s consultation notes, schedules, student needs, and tutor strengths ● Support creation of SAT/ACT Prep Plans based on templates and Founder guidance ● Collaborate with Founder & Coordinator on final decisions

Tools You’ll Use ● Google Workspace (Drive, Docs, Sheets, Calendar) ● Teachworks / Lessonspace (session audits, reviewing schedules) ● Slack or Discord (tutor communication) ● Email & messaging tools (internal communication)

Time Commitment ● ~10 to 15 hours per week ● Primary availability: Tuesday – Thursday 5–8 PM EST (Some flexibility based on scheduling needs)

## What We’re Looking For

● Strong communication and leadership skills ● Experience in tutoring, teaching, or mentoring ● Ability to give clear, constructive feedback ● Organized and detail-oriented ● Comfortable working in a startup-style, evolving environment

## Role Scope & Collaboration

This role focuses on tutor quality and internal team support. ● The Founder will continue to lead family consultations and oversee strategy and growth. ● The Tutoring Operations Coordinator will manage scheduling, daily operations, and client communication, escalating to the Founder or this role as needed. The team will align through a weekly stand-up meeting to review priorities, address challenges, and plan ahead.

Why Join Assist World?

## 100% REMOTE

$50 birthday bonus $200 testimonial bonus $500 entry monthly raffle

## NO TRACKER. NO PROBLEM

## About Assist World

## Company Overview
- **One-liner**: Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote talent across administrative, sales, customer service, and industry-specific roles.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: Las Vegas, Nevada, United States
- **Founded**: 2022
- **Founders**: Cohen Chorabik (CEO & Co-Founder)

## Core Business
- **Primary industry**: Staffing and Recruiting / Virtual Assistant Services
- **Target customers**: B2B — small to medium-sized businesses, real estate firms, legal practices, healthcare providers, e-commerce brands, and growing companies seeking cost-effective, flexible remote support.
- **Mission or purpose statement**: To help businesses build and manage high-performing remote teams without the cost of traditional hiring, saving clients up to 50–70% compared to local hiring.

## Products & Services
- **Virtual Executive Assistant**: AI-powered administrative support including email and calendar management, scheduling, and research.
- **Virtual Administrative Assistant**: General administrative support, data entry, and office management.
- **Accounting Virtual Assistant**: Bookkeeping, payroll, tax support, and financial reporting (expertise in QBO, Ramp & Gust).
- **Customer Support Representative**: Multi-channel customer service, helpdesk management, and client communication.
- **Industry-Specific Assistants**: Specialized roles for Real Estate (lead generation, CRM, marketing), Legal (research, document review, contract management), Healthcare (medical administration), and E-commerce (product listings, SEO, customer service).
- **Social Media & Marketing Manager**: Content creation, audience engagement, ad campaign support, and brand growth.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding — Not disclosed (appears bootstrapped)
- **Notable Investors/Partners**: No major institutional investors identified; operates as a privately held, self-funded entity.
- **Growth Signals**:
  - Headcount grew **247.1% year-over-year** to 39 employees (as of 2026).
  - LinkedIn followers grew **122.2% year-over-year** to ~38,196.
  - Active job postings increased **100% quarter-over-quarter** and **33.3% year-over-year**.
  - Workforce distributed across 9 countries (South Africa, Philippines, United Kingdom, United States, Kenya, Ecuador, Colombia, Canada, Iran).
  - Claims a network of **5,000+ pre-vetted professionals** and a client base across multiple industries.

## Competitive Advantages
- **Cost efficiency**: Clients save 50–70% compared to local hiring, with flexible part-time or full-time engagements and no long-term lock-in contracts.
- **Speed of hiring**: Discovery call to candidate match within 24–48 hours; faster than traditional agencies.
- **Quality of talent**: Only the top 0.5% of applicants are accepted; rigorous vetting process with strong English fluency and timezone alignment.
- **Full-service support**: Dedicated account manager, management dashboard, and 100% satisfaction guarantee (rematch or refund).
- **Global talent pool**: Access to diverse, vetted professionals across time zones, enabling 24/7 coverage.

## Strategic Focus
- **Scale and diversify**: Expanding industry-specific verticals (real estate, legal, healthcare, e-commerce) to capture more niche demand.
- **Technology integration**: Leveraging AI-powered tools (e.g., for executive research and accounting) to enhance assistant productivity and client value.
- **Talent pipeline**: Continuously recruiting top-tier virtual assistants globally, with an emphasis on English fluency, reliability, and U.S. timezone compatibility.
- **Client retention**: Investing in account management and flexible staffing to reduce churn and build long-term partnerships.

## Why Work Here
- **100% remote work**: All roles are fully remote, offering maximum flexibility for global talent.
- **Performance-based compensation**: Pay structures reflect experience, skills, and impact, with biannual bonuses and monthly raffles.
- **Growth opportunities**: Work with high-caliber clients across industries; receive feedback and mentorship to develop professionally.
- **Supportive culture**: Emphasis on transparency, communication, and collaboration — "You’re never just a number."
- **Flexible scheduling**: Part-time (54%) and full-time (45%) options available; ability to align with client time zones (especially U.S. hours).
- **Ideal for**: Organized, proactive, detail-oriented individuals fluent in English, comfortable with Google Workspace, Zoom, Slack, and eager to deliver excellence.

## Sources
1. [assistworld.com](https://assistworld.com/)
2. [jobs.lever.co/assist-world](https://jobs.lever.co/assist-world)
3. [assistworld.com/careers](https://assistworld.com/careers/)
4. [linkedin.com/company/assistworld](https://www.linkedin.com/company/assistworld)
5. [tryremotely.com/company/assist-world](https://tryremotely.com/company/assist-world)

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