--- title: 'Udemy- Senior Manager, Renewals, Americas at Coursera' canonical: 'https://feeny.ai/job/udemy-senior-manager-renewals-americas-coursera-united-states-kbg6bn3j4th9' type: 'job' last_seen: '2026-10-21' --- # Udemy- Senior Manager, Renewals, Americas at Coursera - **Company:** Coursera - **Location:** United States - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-21 - **Apply:** https://job-boards.greenhouse.io/coursera/jobs/6228263004 ## Job description ## About Coursera + Udemy Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our [blog](https://blog.coursera.org/coursera-and-udemy-are-now-one-company-creating-the-worlds-most-comprehensive-skills-platform/). Why join us now? AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. Shape what comes next By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below. About this role: As Senior Manager, Renewals for the Americas, you'll lead a team of Renewals professionals driving high retention rates and recurring revenue growth across Coursera's Enterprise inside sales function. Reporting to the Vice President of Global Renewals, you'll serve as both an operational and people leader, sitting at the intersection of leadership, strategy, and execution. You'll work in close alignment with our Chief Revenue Officer's Go-To-Market strategy while scaling cross-functional partnerships with Sales, Customer Success, Legal, Deal Desk, and Sales Enablement. This pivotal role will challenge you to lead your team through dynamic growth and change while delivering predictable, sustainable revenue outcomes. About your skills: Sales Management Direct experience managing quota-carrying sales teams and driving revenue targets in renewals function. Leadership and Management Essential for guiding team through change, fostering culture, and aligning cross-functional stakeholders. People Development Drive career pathing, mentorship, and continuous learning culture for team performance and retention. What you'll be doing: - Lead, coach, and inspire a high-performing team of Renewals professionals through active coaching, 1:1 mentorship, career pathing, and performance management. Foster a culture of continuous learning, accountability, and operational excellence while championing change management initiatives and guiding the team through evolving business models, GTM integrations, and process enhancements. - Own the renewal execution strategy across your assigned region or segment, ensuring consistent target attainment and customer retention metrics including GRR and NRR. Partner directly with Field Sales Leadership, Customer Success, and Account Executives to build alignment on strategic accounts, risk mitigation, and expansion opportunities while driving forecast accuracy and pipeline visibility for senior leadership reporting. - Build strong collaborative relationships across Deal Desk and Legal to streamline contract structures, redlines, and commercial terms for shorter deal cycles. Coordinate with Customer Success and Professional Services to proactively identify churn risk and align on value realization strategies. Partner with Sales Enablement and People Partners to drive continuous onboarding improvement, skill development, and team engagement initiatives. Qualifications: - Experience with 3+ years of direct people management in SaaS or B2B software renewals, account management, or inside sales, with a proven track record of managing and developing high-performing, quota-carrying teams. - Background in SaaS recurring revenue models, subscription dynamics, and Go-To-Market strategy. Demonstrated history of operating effectively in fast-paced, high-growth, or changing organizational environments. - Demonstrated ability to manage stakeholders and collaborate effectively across Legal, Deal Desk, Customer Success, and executive leadership. Experience with high empathy, high accountability leadership and a genuine commitment to people management, coaching, and team enablement. Compensation: At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, and experience. In addition to a base salary, this role is also eligible for equity. This is a hybrid role in Udemy's Denver office. The compensation range for this role in Denver is $132,600-$166,000. Posting Date: October 19, 2028 Application Window: We anticipate the application window will be open until November 19, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. ## #LI-KM3 For more information about how Coursera collects and uses your personal information, please see our [Coursera + Udemy Global Applicant Privacy Notice](https://files.clinchtalent.com/1d7f2c0f91ebf75d580f56447fa54859/2acb24eb91f1e23b90ac9e9285de5aaf/Global%20Applicant%20Privacy%20Notice.pdf). To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our [Fraudulent Activity Submission Form.](https://forms.gle/Mb8UktwuaJAukb3H7) Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org. ## About Coursera ## Company Overview - **One-liner**: Coursera is a global online learning platform that partners with leading universities and companies to offer courses, certificates, and degrees, enabling individuals and organizations to build job-relevant skills. - **Entity Type**: Public (NYSE: COUR) - **Headquarters**: Mountain View, California, USA - **Founded**: 2012 - **Founders**: Andrew Ng and Daphne Koller ## Core Business - **Primary industry**: EdTech, online learning, professional development and credentialing - **Target customers**: B2C (individual learners), B2B (enterprises and teams via Coursera for Business), B2G (governments and institutions) - **Mission**: “To provide universal access to world-class learning” [coursera.org](https://www.coursera.org/about) ## Products & Services - **Courses & Specializations**: Free and paid online courses across AI, data science, business, health, and more, often with shareable certificates. - **Professional Certificates**: Job-aligned programs co-created with employers like Google, IBM, and Microsoft (e.g., Google Cybersecurity, IBM Data Analyst). - **Online Degrees**: Bachelor’s and master’s degrees from accredited universities in fields such as computer science, data, and business. - **Coursera Plus**: Annual subscription offering unlimited access to most courses, Specializations, and Professional Certificates. - **Coursera for Business (Teams & Enterprise)**: Enterprise learning platform with analytics, skills benchmarking, and tailored workforce training. [coursera.org](https://www.coursera.org/) - **AI-Powered Features**: Coach (personalized guide), Role Play, Course Builder, and Skills Tracks — all designed to deliver scalable, personalized learning. - **Udemy Merger (Pending)**: In December 2025, Coursera announced a definitive agreement to combine with Udemy, creating one of the world’s most comprehensive skills development platforms (all-stock transaction, subject to approvals). [investor.coursera.com](https://investor.coursera.com/news/news-details/2026/Coursera-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) ## Market Standing - **Valuation/Market Cap**: Not publicly available in provided sources (public company; market cap fluctuates and is not disclosed in the search results). - **Key Metric**: Full-year 2025 revenue of $757 million (up 9% YoY). Guidance for 2026: $805–815 million. [investor.coursera.com](https://investor.coursera.com/news/news-details/2026/Coursera-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) - **Notable Investors/Partners**: Over 375 university and industry partners including Google, IBM, Microsoft, Stanford, Yale, and Anthropic. Key shareholders: New Enterprise Associates (NEA) and Andrew Ng (Chairman). - **Growth Signals**: 197 million registered learners as of Dec 31, 2025; 93% net retention rate for paid enterprise customers; Q4 2025 revenue growth of 10% YoY; India development center expected to drive 33% of product innovation by 2027; merger with Udemy to expand reach. ## Competitive Advantages - **Trusted Credentials**: Courses and certificates issued directly by top universities and industry leaders (Google, IBM, etc.), widely recognized by employers. - **AI-Powered Personalization**: Generative AI features (Coach, Role Play, Course Builder) differentiate the learning experience. - **Scale & Catalog**: One of the largest online learning catalogs globally, covering high-demand fields like GenAI, data science, and cybersecurity. [coursera.org](https://www.coursera.org/) - **Public Benefit Corporation & B Corp**: Demonstrates commitment to social impact and accessible education. ## Strategic Focus - **AI Integration**: Continuing to embed AI across the platform to improve learning outcomes and instructor/partner tools. - **Udemy Combination**: Completing the merger with Udemy to create the most comprehensive skills platform for both individual learners and enterprises. - **India Expansion**: Building a cross-functional development center in India (product, engineering, data, design) to drive local and global innovation. [careers.coursera.com](https://careers.coursera.com/india-tech-jobs) - **Enterprise & Government Upskilling**: Scaling Coursera for Business to serve larger organizations and public sector clients worldwide. ## Why Work Here - **Culture & Impact**: Mission-driven environment focused on transforming lives through learning. Annual “Make-A-Thon” encourages innovation across teams. - **Career Growth**: Extensive careers rubric, opportunities to work on high-impact projects, and early influence in new geographies (e.g., India Tech Jobs). - **Remote/Hybrid Policy**: Not explicitly defined in provided materials, but roles are located in Mountain View (HQ) and India (Delhi/NCR); likely offers hybrid or remote flexibility. - **Engineering & Product Teams**: Cross-functional setup in India covering enterprise payments, machine translations, API platform, and notifications — with autonomy to execute independently. [careers.coursera.com](https://careers.coursera.com/india-tech-jobs) - **Diverse Roles**: Current openings include Content Production Manager, Instructional Designer, Learning Designer, Degree Program Operations Specialist, and more. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/coursera) ## Sources 1. [coursera.org](https://www.coursera.org/about) – About Coursera 2. [coursera.org](https://www.coursera.org/) – Main site (product details, FAQs) 3. [investor.coursera.com](https://investor.coursera.com/news/news-details/2026/Coursera-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) – Q4 & FY2025 Financial Results 4. [careers.coursera.com](https://careers.coursera.com/india-tech-jobs) – India Tech Jobs page (development center info) 5. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/coursera) – Careers page (open positions) ## Other roles at Coursera - [Udemy Senior Sales & Solutions Engineer](https://feeny.ai/job/udemy-senior-sales-solutions-engineer-coursera-japan-g3ybw5rcvvyz) — Japan - [Commissions Analyst](https://feeny.ai/job/commissions-analyst-coursera-united-states-8y1esr3m7exr) — United States - [Staff Product Manager](https://feeny.ai/job/staff-product-manager-coursera-dublin-y4fy9gfv48qw) — Dublin, Ireland - [Udemy- Large Enterprise Account Executive](https://feeny.ai/job/udemy-large-enterprise-account-executive-coursera-united-states-rt4pp20f1gj1) — United States - [Commercial Account executive - Italian Speaking](https://feeny.ai/job/commercial-account-executive-italian-speaking-coursera-dublin-11fmpaez685r) — Dublin, Ireland - [Senior Data Scientist](https://feeny.ai/job/senior-data-scientist-coursera-mexico-city-9q3rf3z0a297) — Mexico City, Mexico - [Senior Merchandising Manager](https://feeny.ai/job/senior-merchandising-manager-coursera-united-states-4dd2sad26n7a) — United States - [Enterprise Agentic AI Architect](https://feeny.ai/job/enterprise-agentic-ai-architect-coursera-india-q6qwa8y5apat) — India - [Account Development Representative](https://feeny.ai/job/account-development-representative-coursera-singapore-7vvx03d3h6my) — Singapore - [Accounts Payable Specialist (Gurugram)](https://feeny.ai/job/accounts-payable-specialist-gurugram-coursera-india-xzz5aas17g7c) — India