--- title: 'UI/UX Lead - GTM Tools & Systems at Megaport' canonical: 'https://feeny.ai/job/ui-ux-lead-gtm-tools-systems-megaport-seattle-z8vb4jpp417h' type: 'job' last_seen: '2026-10-28' --- # UI/UX Lead - GTM Tools & Systems at Megaport - **Company:** Megaport - **Location:** Seattle, WA - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-10-28 - **Apply:** https://jobs.lever.co/megaport/77dc9178-0ba6-445c-a36c-117f3ea1e6ec ## Job description ## About Megaport We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. ## Our Team Culture We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply. ## What You'll Be Doing Commercial UX Strategy & User Research - Develop and maintain ongoing understanding of the needs of Sales, Channel Teams, SDRs, Sales Management, Customer Success, Alliances and supporting commercial functions across brands. - Map critical workflows, identify friction and failure points, validate proposed improvements through user research, and establish a prioritized experience roadmap aligned with commercial objectives. Salesforce Experience Design & Optimization - Lead the experience design of GTM tools and systems, including Salesforce Lightning pages, record layouts, navigation, dashboards, guided workflows, integrations, and related documentation. - Organize information about user roles, commercial motions, and decision requirements that improves efficiency and effectiveness throughout the Sales Journey. - Reduce unnecessary navigation, duplicate entry, ambiguity, and user error while maintaining alignment with underlying business processes and system architecture. Connected Systems & Information Architecture - Design cohesive experiences across Salesforce, Gong, ZoomInfo, Quoting Tools, customer portals, partner platforms, and related applications. - Define how users navigate between systems, locate critical information, and complete end-to-end workflows. - Partner with technical Enablement owners to distinguish interface improvements from integration, data, security, or architectural issues requiring separate remediation. Commercial Design System & Reusable Standards - Establish and maintain a documented design system comprising reusable components, interaction patterns, page templates, dashboard conventions, accessibility standards, and design specs. - Align with platform-native standards and establish clear guidance for when experiences should be standardized globally or differentiated intentionally by brand, product, region, or role. Prototyping, Automation & Delivery Enablement - Partner with RevTech developers and architects to validate feasibility, prioritize improvements, and integrate design reviews into development, testing, release, and continuous-improvement practices. - Activate opportunities for guided sales motions, simplified workflows, and automation-first experiences in core and expansion business across brands. Cross-Functional Leadership & Governance - Serve as the experience-design authority connecting RevOps, RevTech, commercial leadership, Engineering, Marketing, and Enablement. - Facilitate requirements discovery, resolve conflicting user needs, document design decisions, and ensure interface changes align with approved processes, data governance, security, accessibility, and platform standards. User Enablement, Documentation & Change Adoption - Maintain accurate user guidance, workflow documentation, release explanations, and role-based instructions in partnership with Enablement and system owners. - Provide targeted coaching and consultation to users and internal teams for understanding and adoption of fast-paced changes across an evolving, multi-brand commercial environment. ## Experience Measurement & Continuous Improvement - Define and monitor experience measures, including task completion time, task success, navigation efficiency, user error rates, adoption, and user feedback. - Establish baseline performance, validate improvements after release, and use evidence to prioritize the design backlog and demonstrate measurable contributions to commercial productivity and system reliability. ## What We're Looking For - 4+ years professional experience in UX/UI design, enterprise application experience, product design, or commercial systems design. - Demonstrated experience improving complex enterprise workflows in Salesforce Lightning and integrated sales technology environments. - Strong understanding of information architecture, workflow design, prototyping, usability testing, accessibility standards (WCAG), and design-system development. - Ability to balance global standardization with regional, functional, product, and role-specific requirements across brands and expansion sales motions. - Experience establishing design documentation, governance standards, user guidance, and repeatable delivery practices. - Salesforce Lightning Design System experience and familiarity with Salesforce configuration and component-based development. - Experience with CRM integrations, CPQ or quoting workflows, sales engagement tools, and multi-application commercial environments. - Experience working within Agile delivery, CI/CD, product management, or enterprise change-management environments. - Familiarity with design collaboration and prototyping tools, behavioral analytics, and AI-assisted design or workflow optimization. ## What We offer - Flexible working environments - Birthday Leave - Generous study and training allowance + 5 days paid study leave - Creative, fun, and contemporary workspaces - A motivated team of industry experts and new talent - Celebrated success with ‘Legend’ and ‘Kudos’ Awards - Health and wellness program - Opportunities for career growth and potential for global intra-company transfers for interested candidates. If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com". All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies. ## About Megaport ## Company Overview - **One-liner**: Megaport provides a global Software Defined Network (SDN) platform that enables on-demand, private connectivity between enterprises, cloud providers, and data centers. - **Entity Type**: Public (ASX: MP1) - **Headquarters**: Brisbane, Australia (with a major office in London, UK) - **Founded**: 2013 - **Founders**: Bevan Slattery ## Core Business - **Primary industry**: Cloud connectivity, Network as a Service (NaaS), data center interconnection - **Target customers**: Enterprises, cloud service providers, managed service providers, and telecommunications companies (B2B) - **Mission statement**: “Take everything we know about traditional networking—flip it and reverse it—and put the power back into the hands of the consumer.” ## Products & Services - **Megaport Virtual Edge (MVE)**: Virtual network functions (e.g., firewalls, SD-WAN) delivered as-a-service through the Megaport platform. - **Megaport Cloud Router (MCR)**: Dynamic routing and multi-cloud connectivity with options for 100G ports, packet filtering, and IPsec tunnels. - **Megaport Internet**: Dedicated internet access provisioned in under 60 seconds. - **Global WAN as a Service**: Interconnect enterprise wide area networks across multiple regions via a single platform. - **AI Exchange**: Dedicated connectivity to GPU providers and AI model ecosystems. - **Financial Services Exchange**:: Private, low-latency connectivity for financial trading firms. - **Data Center Interconnect** (DCI)**: Point-to-point connectivity between data centers over a private network. - **Megaport Terraform**:: Infrastructure-as-Code automation for Megaport resources. - **Compute, Network & Storage on Demand**:: Bare-metal GPU/CPU infrastructure and storage connected through the Megaport backbone. ## Market Standing - **Valuation/Market Cap**:: Not publicly available (ASX-listed, but recent market cap not disclosed in provided sources) - **Key Metric**:: Annual revenue >$395.2 million (FY2025 est., from company overview) - **Notable Investors/Partners**:: AWS, Microsoft Azure, Google Cloud, Oracle Cloud, IBM Cloud, Alibaba, Salesforce, SAP, Rackspace, Cloudflare, OVHcloud (key cloud partners) **Customers**:: >4,000 customer logos; >37,000 services active - **Growth Signals**:: Entered three new countries (Spain, Italy, Brazil) in recent year; deployed 400G backbone; launched seven new solutions in 2024; crossed 1,000 enabled data-center locations in 2025; named first provider on AWS Marketplace for AWS Direct Connect network services. ## Competitive Advantages - **Larest SDN platform globally** with presence in >1,200 data centers across >185 cities in 31 countries. - **Neutral platform** – not tied to any single data center operator, giving customers freedom of choice. - **Pay-as-you-go, no setup fees** with real-time provisioning (seconds vs. weeks/months). - **ISO/EC 2701-certified network** ensuring enterprise-rade security. ## Strategic Focus - **Scaling for AI workloads** – Project Centurion prepares the network for future compute and AI demands, with high-performance GPU and 100G/400G connectivity. - **Expanding global footprint** – adding new locations and countries (e.g., Spain, Italy, Brazil) and deepening presence in existing regions. - **Platform exension** – introducing new services like AI Exchange, Financial Services Exchange, and Megaport Internet to capture adjacent markets. ## Why Work Here - **Global, diverse culture** with offices in Brisbane and London and a remote-friendly approach (virtual interviews via Google Hangouts, distributed teams). - **Open-plan offices** that welcome pets and children – a family-inclusive environment. - **Engneering focus** – hires for roles like Senior Network Automation Engineer, Senior Backend Software Engineer, and Engineering Manager, indicating a strong technical team. - **Career growth** – company growing rapidly with >1,200 employees and expanding into new markets and product lines. - **Benefits** (not explicitly detailed) – publically listed company offering stock and compettive compensation (implied by public filings). ## Sources 1. [Megaport.com](https://www.megaport.com/) 2. [Megaport Business Overview – Investor Page](https://www.megaport.com/investor/business-overview/) 3[. Megaport About Us](https://www.megaport.com/about-megaport/) 4. [Megaport Careers](https://www.megaport.com/careers/) 5. [Megaport LinkedIn](https://www.linkedin.com/company/megaport) ## Other roles at Megaport - [Director of Marketing Operations](https://feeny.ai/job/director-of-marketing-operations-megaport-brisbane-xezapphfbawr) — Brisbane, Queensland - [Senior Operations Analyst](https://feeny.ai/job/senior-operations-analyst-megaport-sofia-ycprehpkjbp8) — Sofia - [Operations Tech Lead](https://feeny.ai/job/operations-tech-lead-megaport-sofia-qdenr63d27ea) — Sofia - [Finance Data Specialist](https://feeny.ai/job/finance-data-specialist-megaport-brisbane-zdxv36qtdtm9) — Brisbane, Queensland - [Director - Finance Systems](https://feeny.ai/job/director-finance-systems-megaport-brisbane-em1b52f1weyd) — Brisbane, Queensland - [Sr. Technical GTM Enablement Specialist](https://feeny.ai/job/sr-technical-gtm-enablement-specialist-megaport-united-states-of-7byaknqatd84) — United States of, United States - [People & Culture Project Lead - M&A Integration](https://feeny.ai/job/people-culture-project-lead-m-a-integration-megaport-brisbane-1ebm0w4qp6vv) — Brisbane, Queensland - [Commercial Analytics Leader](https://feeny.ai/job/commercial-analytics-leader-megaport-california-e445j8zppthe) — California - [Business Development Manager](https://feeny.ai/job/business-development-manager-megaport-milan-wj4mkr20zkv8) — Milan, Italy - [Executive Team Assistant](https://feeny.ai/job/executive-team-assistant-megaport-brisbane-wynwsyysa4w3) — Brisbane, Queensland