--- title: 'UK - Account Manager (Feltham) at Job&Talent' canonical: 'https://feeny.ai/job/uk-account-manager-feltham-job-talent-feltham-8eefxhceqj54' type: 'job' last_seen: '2026-10-17' --- # UK - Account Manager (Feltham) at Job&Talent - **Company:** Job&Talent - **Location:** Feltham, United Kingdom - **Compensation:** £32k - **Work type:** onsite - **Posted:** 2026-09-28 - **Last confirmed live:** 2026-10-17 - **Apply:** https://jobs.lever.co/jobandtalent/b650b421-f83c-425d-b2ee-4f124de10e2f ## Job description Join us to shape the future of work: your next adventure awaits! Position Overview The Onsite Recruitment Account Manager is responsible for managing client relationships, onsite recruitment operations, and workforce fulfilment directly at the client’s facility. Acting as the primary operational liaison between client stakeholders and internal recruitment delivery teams, the Onsite Account Manager ensures seamless candidate sourcing, onboarding, workforce planning, SLA compliance, and high levels of client and worker satisfaction. ## Key Responsibilities Client Relationship & Account Management Serve as the primary onsite operational contact for client managers, shift leaders, and HR teams. Build and maintain strong, consultative relationships with client stakeholders to understand staffing demands, operational priorities, and retention goals. Conduct regular operational meetings, shift check-ins, and performance reviews to report on key metrics and account SLAs. Recruitment & Onboarding Operations Oversee high-volume sourcing, interviewing, selection, and orientation for temporary, contract, or permanent staff. Ensure effective pipeline management to meet volume fulfilment targets and tight shift start deadlines. Deliver structured onsite orientation, site walkthroughs, and safety briefings to prepare candidates for placement. Workforce Supervision & Attendance Management Oversee day-to-day onsite attendance, shift check-ins, clock-in management, and absence tracking. Proactively resolve candidate and worker queries, shift adjustments, workplace concerns, and performance management. Collaborate with client operational leaders to scale staffing levels up or down based on volume fluctuations. Compliance & Audit Standards Enforce strict adherence to legal compliance, Right to Work verifications, background checks, safety certifications, and client-specific onboarding criteria. Ensure complete and accurate documentation maintenance across systems prior to shift start dates. Support internal and external audits by maintaining accurate compliance trails and reports. Data Tracking & Reporting Maintain real-time records in ATS and internal databases, tracking fulfilment rates, attendance, and turnover. Prepare and present regular operational performance reports and action plans for internal leadership and client reviews. ## Team Leadership & Process Optimisation Direct and support onsite coordinators or recruitment supervisors, offering operational guidance and mentorship. Continuously evaluate operational processes to improve candidate throughput, onboarding efficiency, and worker retention. ## About us Job&Talent is a world-leading, AI-powered workforce management platform for frontline industries. We help companies boost productivity and efficiency at scale, while giving workers the tools they need to thrive. Our mission is simple: to empower the people who make the world go round. Built on deep industry expertise, cutting-edge technology, and smart AI agents, our end-to-end platform covers the entire workforce lifecycle — from recruitment and planning to time and attendance, performance, cost management, and communication. It delivers measurable improvements in the areas that matter most: fulfilment, attendance, retention, and workforce quality. Our platform strength is rooted in unique experience: placing millions of workers over the years and serving thousands of blue-chip clients across delivery, logistics, manufacturing, e-commerce, retail, and hospitality. Headquartered in Madrid, the company operates in 10 countries across Europe, the US, and Latin America and is backed by leading investors including Atomico, Goldman Sachs, Kinnevik, BlackRock, and SoftBank. Join our community and make an impact Innovation, high standards, and analytical thinking are in our DNA. Everyone has a voice here, and that voice matters. It’s how we stay sharp, move fast, and make decisions that keep us ahead of the curve. You’ll take full ownership of your work, collaborate across borders, and grow by doing. Around here, you’ll hear a lot about 10x experiences, human-centered design, and the power of AI. But what truly sets us apart is our people: Our diverse team brings unique perspectives, deep commitment and real-world experience to the table. We champion empathy, honesty, and inclusion. Because when people can be their authentic selves, incredible things happen—for our workers, our clients, and for each other. And we reward that impact—with competitive pay, meaningful benefits, and the opportunity to shape what work looks like for millions around the globe. If you're ready to make a real impact at scale, you're in the right place. Proud to champion equality At Job&Talent we value diversity and we're an Equal Opportunity Employer. We welcome applications from all suitably qualified people regardless of national origin, race, disability, religious beliefs or sexual orientation. Come join us. We look forward to your application. ## About Job&Talent ## Company Overview - **One-liner**: Job&Talent is a world-leading, AI-powered workforce marketplace that connects great people with great companies for essential frontline work. - **Entity Type**: Private (unicorn, backed by prominent venture capital firms) - **Headquarters**: Madrid, Spain - **Founded**: 2009 - **Founders**: Felipe Navío and Juan Urdiales (co-founders and co-CEOs) ## Core Business - **Primary industry/industries**: Workforce management, temporary staffing, HR technology, marketplace for essential work (logistics, manufacturing, retail, warehousing) - **Target customers**: B2B for high-volume employers and B2C for job seekers in frontline industries - **Mission or purpose statement**: Reshape temporary work by tearing down barriers to job searching and hiring, using technology and data to make work simpler and fairer. ## Products & Services - **Job&Talent Marketplace**: AI-driven platform matching workers with companies for flexible shifts; includes apps for workers (find jobs, manage shifts, access benefits) and companies (post shifts, manage workforce). - **Job&Talent Business**: A workforce management platform for companies to plan shifts, track time & attendance, manage performance, control costs, and communicate with teams. - **Clara AI Agent**: An AI-powered recruiter that autonomously sources and matches candidates to fill shifts, aiming for full shift coverage in minutes. - **End-to-End Workforce Lifecycle**: Covers sourcing, hiring, onboarding, workforce planning, performance management, and compliance — all in one platform. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed; the company is a well-known European unicorn. - **Revenue**: €1.9 billion in annual revenue (stated on the company timeline, likely for 2023/2024); also placed over 300,000 workers in jobs in 2024. - **Total Funding**: 21 prior funding rounds from investors including Kibo Ventures and Atomico (specific amounts not listed in source). - **Notable Investors/Partners**: Kibo Ventures, Atomico, and partnerships with clients such as DHL, Frasers, GXO, THG, The Body Shop, Unilever, and UPS. - **Growth Signals**: Operates in 10 countries across Europe, the US, and Latin America; over 3,000 employees globally; launched AI agent Clara; strategic acquisitions; listed among fastest-growing European companies by Financial Times. ## Competitive Advantages - **AI-First Platform**: Proprietary AI (Clara) that outperforms industry averages in candidate matching and reduces attrition. - **Marketplace Network Effects**: Large pool of pre-vetted workers and high-volume employers creates a self-reinforcing ecosystem. - **End-to-End Offering**: Covers the entire frontline workforce lifecycle, from sourcing to retention, which deepens client stickiness. - **Global Scale**: Operations in 10 countries with cross-market expertise and a diverse workforce of 40 nationalities. ## Strategic Focus - **AI-Powered Staffing**: Continued development of AI agents like Clara to automate recruitment and workforce management. - **Platform Expansion**: Moving beyond simple job matching to become a full workforce management operating system for essential industries. - **Geographic Growth**: Further penetration in existing markets (Europe, US, Latin America) and potential expansion to new regions. - **Impact & ESG**: Commitment to empower workers, create value for clients, and develop a responsible product aligned with social and environmental goals. ## Why Work Here - **Culture**: Inclusive, people-first culture with 40 nationalities and a strong focus on employee well-being and growth. - **Remote/Hybrid Policy**: Remote-friendly company; depending on role, you can work from anywhere (ask recruiter for details). - **Perks & Environment**: Global team of 3,000+ employees across 37 locations; opportunities to work on impactful technology that affects millions; Graduate Program for early-career growth; emphasis on innovation and data-driven decision-making. - **Engineering Culture**: Build products with purpose; strong focus on AI, data, and automation; robust safety and integrity protocols. ## Sources 1. [jobandtalent.com/careers](https://www.jobandtalent.com/careers) 2. [jobandtalent.com/about-us](https://www.jobandtalent.com/about-us) 3. [linkedin.com/company/jobandtalent](https://www.linkedin.com/company/jobandtalent) 4. [jobs.lever.co/jobandtalent](https://jobs.lever.co/jobandtalent/) 5. 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