---
title: 'Underwriting Services Assistant I at MEMIC'
canonical: 'https://feeny.ai/job/underwriting-services-assistant-i-memic-portland-a65n0eshsh5s'
type: 'job'
last_seen: '2026-09-08'
---

# Underwriting Services Assistant I at MEMIC

- **Company:** MEMIC
- **Location:** Portland, ME
- **Posted:** 2026-06-10
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/memic/jobs/7768808003

## Job description

The Underwriting Services Assistant I is part of a team that is responsible for handling incoming and outgoing documents for the Underwriting Department. The Underwriting Services Assistant I reserves and rates new business submissions, indexes and routes incoming documents and reviews and approves print files for outgoing policy documents. The Underwriting Services Assistant I monitors and identifies experience rating and merit changes from NCCI and state bureaus and updates or assigns as needed. They maintain ImageRight files, monitor document imports and functions as a primary point of contact to identify and resolve import system issues with IT. The Underwriting Services Assistant I prepares and mails special handling documents and tracks and processes returned mail.

Principal Duties and Responsibilities

1. Monitors incoming quote requests and reserves, rates and assigns new business submissions.
2. Scans, indexes and routes underwriting documents into business workflows.
3. Reviews NCCI and state bureau reports to identify experience rating, merit and risk ID changes and updates or assigns as needed.
4. Updates and maintains ImageRight files, monitors document imports, identifies import system issues and coordinates with IT to test and resolve import system fixes.
5. Reviews and approves print files for outgoing policy documents.
6. Prepares and mails special handling documents and ensures adherence to mailing requirements.
7. Tracks, updates and reprocesses returned mail.
8. Ensures that archived documents are stored and destroyed securely.
9. Assists with special projects and initiatives as assigned.

## Minimum Knowledge, Skills and Abilities

1. A high school diploma or equivalent is required. One year of administrative experience preferred. Prior experience in insurance is helpful.
2. Ability to type with speed and accuracy and strong attention to detail required.
3. Strong written and verbal communication skills required.
4. Proficiency in Microsoft Office Suite products preferred.

Working Conditions

1. Normal office environment with minimal exposure to excessive noise and temperature variations.
2. Willingness to travel among company sites as needed.
3. Will be required to stand and/or sit for extended periods.
4. Will be required to work with a Video Display Terminal.
5. May be required to do occasional reaching and bending.
6. May be required to occasionally exert physical effort (lifting/carrying) using appropriate equipment if needed.

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. Additionally, we are committed to providing an inclusive and accessible recruitment experience for all candidates. If you need a reasonable accommodation during the interview process, please contact us at hr@memic.com.

To ensure an equitable and authentic interview process, candidates should not use AI or chatbot tools during the live interview or phone screen. We welcome any preparation you choose to do beforehand, but all responses shared during the interview must be your own.

Note: MEMIC does not offer Stem-OPT EAD Extension for this role.

[MEMIC's Job Applicant Privacy Notice](https://www.memic.com/job-applicant-privacy-notice)

Starting salary is $46,700 Check out our benefit offerings [here!](https://careers.memic.com/benefits)

## About MEMIC

## Company Overview
- **One-liner**: MEMIC is a super-regional workers’ compensation insurance specialist dedicated to improving workforce safety and compassionate care for injured workers.
- **Entity Type**: Private (Mutual Insurance Company)
- **Headquarters**: Portland, Maine, USA
- **Founded**: 1993
- **Founders**: Not publicly available (founded as Maine Employers’ Mutual Insurance Company by the state legislature)

## Core Business
- **Primary industry**: Workers’ Compensation Insurance
- **Target customers**: B2B – employers across a wide range of industries, from small businesses to large enterprises, in 46 states plus Washington, D.C.
- **Mission statement**: “To make workers’ comp work better with compassion, trusted partnerships, and relentless commitment to workforce safety.”

## Products & Services
- **Workers’ Compensation Insurance**: Full-service workers’ comp policies sold through independent insurance agents, covering medical care, lost wages, and rehabilitation for injured workers.
- **Loss Control Services**: More than 400 loss control workshops annually for over 9,000 participants, helping employers eliminate hazards and improve workplace safety.
- **Claims Management**: Dedicated claims handling with a better than 90% on-time payment benchmark, focused on returning injured workers to the workplace.
- **Risk Management & Safety Consulting**: Partnering with employers to reduce claim costs and build safer work environments.

## Market Standing
- **Valuation/Market Cap**: Not applicable (private mutual company)
- **Key Metric**: 2024 Written Premium of $436 million
- **Notable Investors/Partners**: Not applicable (mutual company owned by policyholders); rated “A” (Excellent) by A.M. Best
- **Growth Signals**: Licensed in 46 states plus D.C.; serves more than 21,000 employers covering an estimated 300,000 employees; 500+ employees; maintains a better than 90% on-time claims payment benchmark

## Competitive Advantages
- **Specialized Focus**: Dedicated exclusively to workers’ compensation insurance, allowing deep expertise and tailored services.
- **Financial Strength**: Rated “A” (Excellent) by A.M. Best, providing stability and trust for policyholders and employees.
- **Comprehensive Safety Partnership**: Offers loss control workshops, risk management consulting, and a strong claims management process that prioritizes returning injured workers to the workplace.
- **Mutual Company Structure**: Owned by policyholders, aligning the company’s interests with those of its customers rather than outside shareholders.

## Strategic Focus
- **Vision 2030**: To become the most trusted brand for employers who believe protecting and strengthening their workforce is critical to success.
- **Growth & Expansion**: Continuing to expand its super-regional footprint (currently in 46 states + D.C.) while deepening partnerships with independent insurance agents.
- **Safety & Innovation**: Investing in loss control education, data-driven risk insights, and compassionate claims management to differentiate in the market.

## Why Work Here
- **Purpose-Driven Culture**: MEMIC emphasizes a “culture of caring” and a mission to make workers’ comp work better with compassion and partnership.
- **Core Values**: The company’s values include being Conscientious, an Expert, a Partner, Curious, Transparent, Genuine, Accountable, and Collaborative.
- **Work Environment**: Offers a mix of in-office (Portland, ME; Manchester, NH; Albany, NY) and remote roles, with a focus on teamwork and mutual trust.
- **Benefits & Stability**: Rated “A” Excellent by A.M. Best, providing job security; benefits that “give you peace of mind” according to the careers page.
- **Growth Opportunities**: Open roles span Claims, Underwriting, IT/Software Engineering, Human Resources, and Internships, indicating investment in talent development.
- **Employee Sentiment**: Described as having “down-to-earth co-workers” and opportunities that reward, with a strong emphasis on work-life balance and professional growth.

## Sources
1. [memic.com – Company Overview](https://www.memic.com/about-memic)
2. [memic.com – Quick Facts](https://memic.com/about-memic/company-overview/quick-facts)
3. [careers.memic.com – Careers at MEMIC](https://careers.memic.com/)
4. [Greenhouse – Jobs at MEMIC](http://job-boards.greenhouse.io/memic)

## Other roles at MEMIC

- [Quality Assurance Specialist](https://feeny.ai/job/quality-assurance-specialist-memic-portland-93arsskagkwq) — Portland, ME
- [Customer Service Representative](https://feeny.ai/job/customer-service-representative-memic-portland-5sywtmf98g12) — Portland, ME
- [Associate Claim Specialist](https://feeny.ai/job/associate-claim-specialist-memic-portland-p2gwc26cep8n) — Portland, ME
- [Associate Claim Specialist](https://feeny.ai/job/associate-claim-specialist-memic-portland-j07yywwe4ann) — Portland, ME
- [Claim Specialist II or III (NH & VT)](https://feeny.ai/job/claim-specialist-ii-or-iii-nh-vt-memic-remote-b2qc51rk60mw)
- [Senior Guidewire Integration Developer](https://feeny.ai/job/senior-guidewire-integration-developer-memic-remote-tfaxt29hhxt8)