--- title: 'Unemployment Claims Associate at Distro' canonical: 'https://feeny.ai/job/unemployment-claims-associate-distro-cincinnati-b8t6xnmwb1xv' type: 'job' last_seen: '2026-09-08' --- # Unemployment Claims Associate at Distro - **Company:** Distro - **Location:** Cincinnati, OH - **Compensation:** $23–$25/hr - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-22 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.lever.co/distro/420e1a37-8ebc-4ac6-89c3-1b95a6021f94 ## Job description Position Summary The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and compliance. ## Compensation $22.81 to $24.61 / Hour Essential Duties and Responsibilities Manage and respond to assigned unemployment claims within required deadlines. Collaborate with designated client contacts on matters related to unemployment claims. Communicate with internal teams to address unemployment-related issues and ensure client satisfaction. Provide guidance to clients on best practices for unemployment claim responses, emphasizing integrity and compliance. Respond to inquiries from state agencies promptly and professionally. Participate in the unemployment call queue, striving for single-call resolution to meet organizational goals. Monitor and manage the unemployment email inbox. Review and address state portal correspondence as assigned. Maintain accurate client data within unemployment tracking software. Create and assign tasks for unemployment POA (Power of Attorney) administration when necessary Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills, and Abilities A strong drive to deliver exceptional client support to both external and internal customers. A flexible, positive attitude, and a dedicated team player and collaborator. Strong organizational skills, attention to detail, and follow-through. Ability to communicate clearly, concisely, and proactively, both verbally and in writing. Capability to learn multiple HRIS (Human Resources Information System) platforms and vendor partner platforms. Drive to learn, grow, and contribute to the overall success of the company. Ability to thrive in a modern, collaborative international environment, effectively using video conferencing, chat, email, and phone to maintain strong team communication. Education & Experience High school diploma or equivalent combination of experience, skills, education (including other relevant non- traditional degree programs, certifications, or job training programs) preferred. Prior work experience in an office environment is preferred by not required. Some knowledge of Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Experience with the following systems is preferred (Adobe Acrobat, HRIS, CRM). #SolvoHRGlobal ## #LI-PROMOTED #LI-Onsite ## About Distro ## Company Overview - **One-liner**: Distro provides an AI-powered global hiring platform that automates candidate screening, outreach, scheduling, and payroll compliance for remote-first companies. - **Entity Type**: Private (Acquired by Vensure Employer Services) - **Headquarters**: Lehi, Utah, United States - **Founded**: 2021 - **Founders**: Chad Ingram (CEO), Andrew Mackay (Co-Founder) ## Core Business - **Primary industry**: Recruitment / Talent Acquisition Technology - **Target customers**: B2B – seed-stage startups to enterprise teams, focused on remote-first and globally distributed companies - **Mission or purpose statement**: “Hiring should feel human. Not heavy.” ## Products & Services - **AI Recruiting Assistant**: Automates resume screening, scoring, and candidate ranking based on job criteria; handles outreach and scheduling end-to-end. - **AI Scheduling Assistant**: Automates interview scheduling, reducing one of the biggest administrative burdens in recruiting. - **Global Hiring Marketplace**: Matches companies with top technical talent across 200+ countries, including payroll and compliance support in 90+ EOR (Employer of Record) countries. ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: $2M ARR reached within 8 months of MVP (reported as a milestone); current total funding not publicly available - **Notable Investors / Partners**: Acquired by Vensure Employer Services (January 2026); serves companies from seed-stage to enterprise - **Growth Signals**: 26.3% headcount growth YoY (19 employees as of mid-2026), 222% LinkedIn follower growth YoY, 4900% increase in job postings YoY (100 active positions), SOC 2 Type I certified, 1–3 days to shortlist ## Competitive Advantages - AI-first screening reduces recruiter workload by surfacing only the top 3–5 candidates - Global reach (200+ countries, 90+ EOR countries) with full compliance handling - Skills-based screening (not pedigree) – appeals to a broader, more diverse talent pool - Fast time-to-shortlist (1–3 days) and automated scheduling reduce time-to-hire by 1–2 weeks ## Strategic Focus - Continue expanding AI capabilities in recruiting (e.g., AI Scheduling Assistant) - Deepen integration with Vensure Employer Services to scale global payroll and compliance - Grow the marketplace by attracting more technical talent and enterprise clients - Maintain SOC 2 compliance and enterprise-grade security standards ## Why Work Here - **Culture highlights**: AI-first, mission-driven (“make hiring human”), global team spanning 8 countries, emphasis on fair and skills-based screening - **Remote/hybrid/office policy**: Some roles are on-site (Lehi, UT; Chandler, AZ) while the company supports remote employees across multiple countries; hybrid/remote likely role-dependent - **Notable perks or engineering culture**: Fast-paced startup environment with recent acquisition support; employees work on cutting-edge AI recruiting tools; dedicated account managers for candidates and a focus on long-term roles ## Sources 1. [distro.io](https://distro.io/) 2. [distro.io/about-us](https://distro.io/about-us) 3. [distro.io/press](https://distro.io/press) 4. [linkedin.com/company/distroio](https://www.linkedin.com/company/distroio) 5. 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