---
title: 'Upgrade Engineer - Salesforce at Sitetracker'
canonical: 'https://feeny.ai/job/upgrade-engineer-salesforce-sitetracker-bengaluru-qpht4jd91zge'
type: 'job'
last_seen: '2026-09-09'
---

# Upgrade Engineer - Salesforce at Sitetracker

- **Company:** Sitetracker
- **Location:** Bengaluru, India
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-24
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/sitetracker/49317a46-839d-4620-af89-be06341fbd4f

## Job description

The Opportunity Are you passionate about Salesforce, solving complex platform problems, and finding smarter ways to make operational processes faster and more reliable? Sitetracker is looking for a Platform Upgrade Operations Engineer to help transform how we deliver platform upgrades. Our team owns the end-to-end Sitetracker upgrade process—from readiness and pre-upgrade checks through execution, troubleshooting, testing, and post-upgrade validation. The goal is not simply to execute upgrades successfully, but to continuously make the process more automated, predictable, and scalable. You will combine strong Salesforce Administration and Configuration knowledge with Copado, Copado Robotic Testing (CRT), scripting, automation, and practical AI capabilities. You will identify manual steps and turn them into automated checks, tests, workflows, and intelligent agents. You don't need to be a software developer. You do need strong Salesforce knowledge, the ability to read and understand Salesforce code, strong troubleshooting skills, and a mindset of asking: “How can we make this upgrade automatic?”

## What You'll Do

As a Platform Upgrade Operations Engineer, you will plan and run multi-week phased rollouts through sandbox, UAT, and Production for enterprise customers. Your success will be measured by rollout predictability, pre/post-upgrade validation rigor, and clean UAT hand-offs rather than net-new builds. You will methodically plan the phased rollout precisely under a release calendar, validate configurations and permissions before and after, and spot regressions early. You are expected to communicate status crisply to customers and implementation partners (such as TechM), turning every upgrade into a reusable runbook. The Skills You'll Have Salesforce Package Upgrade Execution Plan and execute managed-package upgrades across sandbox, UAT, and Production environments. Manage sequenced rollout steps, strict dependencies, and the final production cutover. Own multi-week, multi-phase enterprise upgrades, requiring tight coordination with implementation partners to drive on-time, regression-free deployments. Environment, Config & Permission Validation Perform rigorous pre/post-upgrade backup comparisons to protect customer trust and prevent Sev-1 incidents, such as permission-set discrepancies. Validate configurations, manage sandbox environments, and execute targeted smoke testing to confirm nothing has regressed during the upgrade. Build and utilize repeatable data, metadata, and backup-comparison methods capable of resolving disputed post-upgrade incidents. UAT Coordination & Customer-Facing Upgrade Comms Run clean UAT hand-offs, create smoke-test guides, and facilitate go/no-go governance checkpoints. Produce controlled customer-facing upgrade materials, communicating schedule, risks, and status updates directly to enterprise customers and partners. Lead advance-notice processes for production-impacting changes to ensure phased rollouts land smoothly. Release Management & Salesforce Platform Aptitude Demonstrate strong fluency in release trains, versioning, and dependencies to shorten planning cycles and de-risk cutovers. Apply a deep understanding of Salesforce platform mechanics that directly affect managed-package upgrades. Utilize release-train or DevOps tooling (such as Copado) alongside Salesforce certifications to streamline operations.

Within 90 Days, You'll

- Understand the Sitetracker upgrade lifecycle and Salesforce platform.
- Become proficient with the upgrade playbook, Copado, CRT, and existing automation.
- Execute defined portions of standard upgrades.
- Identify high-value opportunities for automation and AI.
- Begin using AI tools as part of your daily technical workflow

Within 180 Days, You'll

- Independently execute standard and moderately complex upgrades.
- Troubleshoot Salesforce, Sitetracker, configuration, automation, and testing issues.
- Build or enhance automated pre- and post-upgrade validation.
- Improve automated regression coverage using CRT or comparable tools.
- Create reusable scripts and automation that reduce manual effort.
- Implement practical AI-assisted workflows or agents that improve upgrade operations.
- Turn recurring upgrade issues into automated checks, tests, or prevention mechanisms.

Within 365 Days, You'll

- Become a trusted technical resource for complex Sitetracker upgrades.
- Own significant areas of the upgrade automation roadmap.
- Build and maintain scalable automated pre- and post-upgrade validation.
- Expand automated regression coverage.
- Develop reusable automation and AI-assisted workflows that reduce manual intervention.
- Identify opportunities to make more of the upgrade lifecycle fully automated.
- Lead improvements that reduce upgrade duration, errors, and customer-impacting issues.
- Help move Platform Upgrade Operations from a manual execution model to an automated and increasingly intelligent model.

## About Sitetracker

## Company Overview
- **One-liner**: Sitetracker provides a complete asset lifecycle management platform that centralizes data, standardizes workflows, and optimizes resources for deploying and operating critical infrastructure.
- **Entity Type**: Private (Series D, $183M total funding)
- **Headquarters**: Montclair, New Jersey, United States (primary); also operates major offices in Palo Alto, California; Austin, Texas; London, England; Bengaluru, India; and Singapore.
- **Founded**: 2013
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Digital infrastructure (telecom, fiber, data centers), renewable energy (solar, wind), EV charging networks, utilities, and real estate.
- **Target customers**: B2B, enterprise – owners, operators, contractors, and stakeholders involved in deploying and maintaining capital-intensive infrastructure projects.
- **Mission statement**: "Power the successful deployment of critical infrastructure."

## Products & Services
- **Sitetracker Platform**: A SaaS-based asset lifecycle management solution that covers planning, building, operating, and maintaining infrastructure. Includes native AI, automation, and actionable analytics to streamline workflows and provide full transparency across millions of projects and sites.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue of $23.2M (latest fiscal year) | Total Funding of $183M across 6 rounds (Series A, B, D)
- **Notable Investors/Partners**: New Enterprise Associates (lead in Series A), Energize Capital (lead in Series D), National Grid Partners; customers include Vodafone, Ericsson, ENGIE, Telefonica, Cypress Creek Renewables, Cox, Iberdrola, EVgo, Vantage Towers, Southern Company, Zayo, Tilson, Nextera, EDOTCO, E.On, Axione, TEP, Google, British Telecom, Fortis.
- **Growth Signals**: 356 employees globally (flat YoY), LinkedIn followers up 64.7% yearly, managing over $25 billion in portfolio holdings for customers.

## Competitive Advantages
- **Mission-critical software**: Trusted by the world’s largest telecom, energy, and utility companies to manage essential infrastructure projects.
- **Comprehensive platform**: Covers the entire asset lifecycle, from planning to decommissioning, with native AI and automation – reducing complexity and driving efficiency.
- **Deep industry expertise**: Specialized in high‑stakes, regulated sectors where downtime or delays have major financial and societal impact.
- **Global reach**: Offices and customers across North America, Europe, and Asia, with multilingual support.

## Strategic Focus
- **Current priorities**: Continue to innovate with AI and automation features; expand into adjacent verticals like EV charging and renewable energy; deepen relationships with existing enterprise customers while scaling internationally.
- **Direction for growth**: Strengthen the platform’s capabilities for managing increasingly complex, large‑scale deployments and maintain leadership in the critical infrastructure asset lifecycle market.

## Why Work Here
- **Culture highlights**: Emphasizes people as the top asset, with a focus on flexibility, empowerment, urgency, and high accountability. Employees describe a collaborative, low‑politics environment with transparent leadership.
- **Remote/hybrid/office policy**: Multiple offices globally; roles are likely hybrid or office‑based depending on location (engineering roles in Bengaluru, customer‑facing roles in Montclair, Palo Alto, Austin, London, etc.). Some remote flexibility may exist, but not explicitly stated.
- **Notable perks**: Company equity, 401(k) plan, comprehensive healthcare benefits. Opportunities for career growth, exposure to mission‑critical projects, and a truly inclusive culture that values diversity.
- **Engineering culture**: High bar for quality and innovation, empowering teams to solve challenging, meaningful problems with the latest technology.

## Sources
1. [LinkedIn](https://linkedin.com/company/sitetracker)
2. [Sitetracker Careers Page](https://www.sitetracker.com/company/careers/)
3. [Built In NYC](https://builtin.com/company/sitetracker)
4. [Indeed](https://www.indeed.com/cmp/Sitetracker)
5. [Jobs at Sitetracker (Lever)](https://jobs.lever.co/sitetracker)

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