---
title: 'US Compliance Operations Manager at ARQ'
canonical: 'https://feeny.ai/job/us-compliance-operations-manager-arq-new-york-ay94m993rb3x'
type: 'job'
last_seen: '2026-09-04'
---

# US Compliance Operations Manager at ARQ

- **Company:** ARQ
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-21
- **Last confirmed live:** 2026-09-04
- **Apply:** https://jobs.ashbyhq.com/arq/ec6fd3c2-4233-4a0e-8074-c3f9c2a2557b

## Job description

## ABOUT ARQ

ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly. We’re still early in our journey, which means every person who joins shapes the future of our product, culture, and growth. If you’re excited by big challenges, global impact, and the chance to grow fast with a world-class team, ARQ is the place to do it.

## WHO WE’RE LOOKING FOR

As part of our Compliance Operations team, you’ll lead key workstreams within the day-to-day U.S. compliance program across BSA/AML, consumer financial protection, and applicable banking, payments and card-network requirements. You’ll monitor regulatory developments, translate requirements into practical controls, manage investigations, and serve as a key liaison with regulators, auditors, and banking partners

This is a hands-on role. You’ll be responsible for AML investigations and suspicious activity reporting and collaborate with risk, operations, and product teams to embed compliance into everyday processes.

## WHAT YOU’LL DO:

1. Transaction Monitoring and Financial Crime Investigations: Review and disposition transaction-monitoring alerts; investigate unusual or potentially suspicious activity; and prepare well-supported SAR recommendations and escalation memos. Review sanctions, PEP, and other high-risk escalations, maintaining clear and audit-ready case documentation.
2. Consumer Compliance: Translate applicable U.S. federal and state consumer-financial laws, regulations and card-network requirements into practical procedures and controls. Provide guidance on customer communications, disclosures, marketing, complaints, disputes, error resolution and servicing practices.
3. Product Compliance Advisory: Advise Product, Operations, Legal and Engineering throughout product development and change-management processes. Identify compliance risks, define requirements, review proposed customer experiences and controls, and support the compliant launch of new products, features and partnerships.
4. Control and Process Improvement: Identify gaps and improve KYC/KYB, transaction-monitoring, sanctions-screening and regulatory-reporting processes. Use alert volumes, false-positive rates, QA findings and emerging typologies to recommend more effective and scalable controls.
5. Stakeholder Management: Support audits, examinations and information requests, and act as a day-to-day compliance contact for banking partners and internal stakeholders. Prepare accurate, audit-ready documentation and escalate material issues to Compliance leadership.

## WHAT YOU’LL NEED TO SUCCEED

- 3-5 years in US financial crime or compliance operations at a fintech, bank, MSB, payments company, or a consultancy's practice
- Hands-on alert disposition experience: transaction monitoring, sanctions screening, or KYC/CDD case review
- Knowledge and ability to drive US consumer protection rules across the product offering

## BENEFITS

- Competitive salary and benefits
- Stock options, so you own part of what you build
- Discretionary performance bonus
- The latest tools and technology
- A world-class team that will challenge and grow your skills
- The opportunity to help build the best fintech app in Latin America
- Office Policy: 3 days a week in our New York City offices.

## About ARQ

## Company Overview
- **One-liner**: ARQ (formerly DolarApp) is a global fintech platform that provides multi-currency accounts, real-time currency conversion, and investment access to US stocks and ETFs for individuals across the Americas.
- **Entity Type**: Private (funding stage not disclosed; raised tens of millions from top-tier investors)
- **Headquarters**: Not publicly available (serves the Americas; localized sites for Argentina and Mexico)
- **Founded**: 2021
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Fintech – cross‑border banking, payments, wealth management
- **Target customers**: B2C – travelers, investors, professionals, and global citizens in Latin America and beyond
- **Mission**: “Modern finance for the global era” – to give customers control over their money with faster, cheaper, and more transparent financial rails.

## Products & Services
- **ARQ Multi‑Currency Account**: A digital account supporting USD, EUR, and local currencies (e.g., Argentine peso, Mexican peso). Users can convert between currencies at real market rates with no hidden fees.
- **ARQ Debit Card**: A Mastercard (inferred) for spending at leading conversion rates with zero commission or hidden charges.
- **ARQ Investments**: Access to US stocks and ETFs directly from the ARQ account, enabling long‑term wealth building.
- **Payment Rails**: US and European local account details to receive and send payments globally.

## Market Standing
- **Valuation**: Not publicly available
- **Key Metric (Private)**: Total funding – “tens of millions of dollars” from renowned investors; 2 million users as of 2026-07-01
- **Notable Investors**: Sequoia Capital, Founders Fund, Brevan Howard Digital, Y Combinator, Kaszek Ventures
- **Growth Signals**: Rebranded from DolarApp to ARQ in 2024 (per Sequoia partnership date); rapid user growth (2M people); expansion across the Americas; product diversification into investing.

## Competitive Advantages
- **Transparent pricing**: Real market conversion rates, no hidden fees – a stark contrast to traditional banks
- **Global accounts**: Users get US and EU bank details and a debit card usable worldwide
- **World‑class backing**: Sequoia, Founders Fund, YC, etc. provide credibility and strategic support
- **Elite team**: Small, high‑caliber team with experience at Revolut, Uber, Amazon, Block, and UBS, enabling fast execution
- **Vertical integration**: Combining payments, currency exchange, and investing in one app

## Strategic Focus
- **Build the financial system of the next century** – replace legacy banking middleware with direct, customer‑owned rails
- **Scale across the Americas** – starting in Argentina and Mexico, then expanding to other markets
- **Deepen wealth management** – add more asset classes and long‑term savings tools
- **Maintain a lean, high‑impact team** – “small teams with the best talent outcompete massive companies”

## Why Work Here
- **Culture**: “Long‑term ambition and absolute conviction”; “nimble, but ambitious” – the careers page describes a mission‑driven, execution‑focused environment
- **Team & autonomy**: Small teams own meaningful product areas; high ownership and rapid iteration
- **Remote/office**: Not explicitly stated, but likely hybrid or remote‑friendly given the global nature of the business
- **Notable**: Founders and early employees have built profitable products at iconic companies; strong emphasis on “world‑class in everything we do”
- **Perks**: Not publicly disclosed, but likely competitive compensation and equity in a high‑growth fintech

## Sources
1. [arqfinance.com](https://www.arqfinance.com/en-AR)
2. [jobs.ashbyhq.com/arq](https://jobs.ashbyhq.com/arq)
3. [sequoiacap.com/companies/arq/](https://sequoiacap.com/companies/arq/)
4. [arqfinance.com/en-AR/careers](https://www.arqfinance.com/en-AR/careers)

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