---
title: '[US DC] Manager, Reliability Engineering at HelloFresh'
canonical: 'https://feeny.ai/job/us-dc-manager-reliability-engineering-hellofresh-aurora-agktrp7pxs36'
type: 'job'
last_seen: '2026-10-20'
---

# [US DC] Manager, Reliability Engineering at HelloFresh

- **Company:** HelloFresh
- **Location:** Aurora, IL / Irving, TX / Newark, NJ / Phoenix, AZ
- **Compensation:** $77k–$109k
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-10-20
- **Apply:** https://careers.hellofresh.com/global/en/job/8282418?gh_jid=8282418

## Job description

Manager, Reliability Engineering

Come see what’s cookin’ at HelloFresh!

At HelloFresh, we aim to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all around the world and deliver delicious meals to millions of people.

We are the industry leader in meal-kit subscription services and we’re growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.

Our team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.

Job Snapshot

As the Reliability Manager, you will oversee the maintenance and reliability planner/scheduler, inventory specialist, and industrial refrigeration technicians for your assigned building. Additionally you will take direct ownership of all maintenance projects for your site, including but not limited to utility expansion/modification, new equipment installation in coordination with engineering, and refrigeration system projects. You will take a hands-on approach to leadership, effectively engaging, motivating, and coaching team members. Partnering with the M&RE senior leadership team, you will define, develop and deliver the facilities maintenance roadmap and set the standard for operational efficiency for your fulfillment center.

You will...

- Oversee M&RE-related projects including facilities maintenance including electrical, refrigeration, building, and grounds
- Asset Performance: Implement Reliability-Centered Maintenance (RCM), root cause analysis (RCA), and failure mode and effects analysis (FMEA) to reduce downtime.
- Oversee predictive maintenance for the future such as implementing condition-monitoring technologies like vibration analysis, infrared thermography ect.  \
- Motivate, engage, coach, and inspire a team of specialists, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within
- Manage outside vendors and facilitate planned and unplanned repairs
- Ensure that maintenance regulations are followed
- Maintain a current list of contractors to ensure that all emergency repairs are handled in a timely manner
- Identify problems and brainstorm improvement ideas for the fulfillment center

You are…

- Customer Centric: You are passionate about delivering on commitments to your customers
- Bold: you have passion and grit; you're not afraid to give feedback to your team and your manager
- Agile: you roll with the punches and don’t get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment
- Decisive: You realize when making a decision is as important as the time it takes to make that decision
- Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy deep diving issues to find a solution

You have…

- 5+ years’ experience managing facilities maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry
- Bachelor's Degree preferred; high school diploma or GED required
- Interest in spending most of your time on the shop floor and working directly with all levels of staff
- High level of integrity and ethics with excellent follow-through
- Excitement for working in a start-up environment with a high level of ambiguity and change
- Effective communicator for employees, direct reports, cross-functional teams, and senior leadership
- Well versed in OSHA regulations and compliance; OSHA certified a plus
- Exposure to mechanical, electrical, automation and refrigeration systems
- Able to read and interpret blueprints, manuals, and schematics
- Comfortable working in cold environments with some areas of facility at 40F
- Flexibility to work weekends, holidays and/or nights

You’ll get…

- Competitive salary & 401K company match that vests immediately upon participation
- Paid parental leave (16 weeks)
- Generous PTO policy
- Day one benefit coverage for health/dental/vision ($0 monthly premium and other flexible health plans)
- 75% discount on your subscription to HelloFresh, as well as other product initiatives
- Snacks, coffee & catered meals
- Company sponsored outings & Employee Resource Groups
- Collaborative, dynamic work environment within a fast-paced, mission-driven company

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran Texas Pay Range $77,175—$94,500 USD

Newark, NJ Pay Range $88,935—$108,900 USD

Arizona Pay Range $77,175—$94,500 USD

Illinois Pay Range $83,055—$101,700 USD

## About HelloFresh

## Company Overview
- **One-liner**: HelloFresh is a global meal-kit and food solutions company that delivers pre-portioned ingredients and recipes directly to consumers, aiming to revolutionize the way people eat by making home cooking accessible, convenient, and sustainable.
- **Entity Type**: Public (Ticker: HFG on the Frankfurt Stock Exchange)
- **Headquarters**: Berlin, Germany
- **Founded**: 2011
- **Founders**: Dominik Richter, Thomas Griesel, Jessica Nilsson

## Core Business
- **Primary Industry**: Meal Kit Delivery / Integrated Food Solutions
- **Target Customers**: B2C – primarily busy households, couples, and individuals looking for convenient, high-quality meal options. Also serves the ready-to-eat and pet food markets.
- **Mission Statement**: "Democratizing access to high-quality food" by allowing everyone to enjoy a varied, tasty diet while helping consumers save money and reduce food waste.

## Products & Services
- **HelloFresh (Core Meal Kits)**: The flagship subscription service offering pre-portioned ingredients and step-by-step recipes for a wide variety of meals. Type: Subscription-based physical goods.
- **Factor_**: A ready-to-eat, chef-prepared meal delivery service (operates in the US, Canada, and Australia). Type: Subscription-based physical goods.
- **Youfoodz**: A ready-to-eat meal brand in Australia. Type: Subscription-based physical goods.
- **EveryPlate**: A budget-friendly meal kit brand in the US and Australia. Type: Subscription-based physical goods.
- **Chefs Plate**: A meal kit brand in Canada. Type: Subscription-based physical goods.
- **Green Chef**: An organic-focused meal kit brand in the US. Type: Subscription-based physical goods.
- **The Pet Food Brands**: Premium pet food delivery services (e.g., The Pets Table in the US). Type: Subscription-based physical goods.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. As of mid-2025, it is approximately €1.5-2.0 billion (based on public trading data).
- **Key Metric (Annual Revenue)**: €6.76 billion in net revenue in FY 2025.
- **Key Metric (Meals Delivered)**: ~850 million meals delivered in 2025.
- **Key Metric (Employees)**: +29,000 employees globally.
- **Notable Investors/Partners**: The company is publicly traded. Key institutional investors include major European and US asset managers. Strategic partnerships exist with various food suppliers and logistics providers.
- **Growth Signals**: The ready-to-eat segment (Factor, Youfoodz) is a major growth driver, now making up a quarter of total revenue. The company is expanding its ready-to-eat offerings into European markets, building on success in North America and Australia. The company operates in 17 countries with 8 different brands.

## Competitive Advantages
- **Scale & Data**: With over 18,000 recipes in its database and billions of meals delivered, HelloFresh has an immense dataset on consumer preferences, supply chain optimization, and recipe development, creating a significant moat in logistics and personalization.
- **Vertical Integration**: The direct-to-consumer model gives full control over the supply chain, from sourcing to delivery, enabling efficient operations, competitive pricing, and rapid response to customer needs.
- **Multi-Brand Strategy**: By operating a portfolio of brands (from budget-friendly EveryPlate to premium Factor), HelloFresh captures a wide range of customer segments and price points, reducing reliance on a single offering.
- **Global Footprint**: Presence in 16+ geographies provides diversification and allows for the cross-pollination of best practices and technologies across markets.

## Strategic Focus
- **Accelerating Ready-to-Eat**: The company is aggressively growing its ready-to-eat segment (Factor, Youfoodz) and expanding it into new European markets, seeing it as a high-growth, higher-margin opportunity.
- **Sustainability & Efficiency**: Continuous focus on reducing food waste, optimizing packaging, and improving supply chain sustainability. The company highlights its role in reducing household food waste compared to traditional grocery shopping.
- **Technology & Personalization**: Investing in data science and machine learning to improve menu personalization, demand forecasting, and operational efficiency.
- **International Expansion**: Leveraging success in core markets (US, Germany, Australia) to expand into adjacent geographies and product categories.

## Why Work Here
- **Culture**: Described as a "global tech company" with a "local start-up vibe." The company emphasizes a data-driven, entrepreneurial, and ownership-oriented culture. Core values include Ownership, Inclusivity, and Innovation.
- **Diversity & Inclusion**: HelloFresh has over 10 employee resource groups (ERGs) and is committed to fostering a sense of belonging. The careers page states, "Everyone is welcome at our table."
- **Work Environment**: The company operates in 17 countries with multiple offices and distribution centers. Roles range from warehouse operations and logistics to software engineering, marketing, and data science.
- **Perks**: The company offers competitive pay and benefits, though specifics vary by location. The culture is described as collaborative, with a focus on "achieving something delicious, every day."
- **Growth Trajectory**: As a rapidly growing public company with a strong focus on innovation and expansion, employees have opportunities to work on high-impact projects and grow their careers across different brands and geographies.

## Sources
1. [hellofreshgroup.com](https://hellofreshgroup.com/en/)
2. [careers.hellofresh.com](https://careers.hellofresh.com/global/en/)
3. [hellofresh.com](https://www.hellofresh.com/about/working-at-hellofresh)
4. [careers.hellofresh.com/leadership](https://careers.hellofresh.com/global/en/leadership-at-hellofresh)
5. [careers.hellofresh.com/locations](https://careers.hellofresh.com/global/en/locations)

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