--- title: '[US-DC] Operations Manager at HelloFresh' canonical: 'https://feeny.ai/job/us-dc-operations-manager-hellofresh-aurora-colorado-a57cpp8pvkat' type: 'job' last_seen: '2026-09-09' --- # [US-DC] Operations Manager at HelloFresh - **Company:** HelloFresh - **Location:** Aurora Colorado, United States - **Compensation:** $83k–$96k - **Posted:** 2026-08-11 - **Last confirmed live:** 2026-09-09 - **Apply:** https://careers.hellofresh.com/global/en/job/8109565?gh_jid=8109565 ## Job description As Operation Manager, you will be an integral part of how HelloFresh revolutionizes the food industry and the way people eat! In this role, you will deliver strategic operational leadership across all aspects of production and will cultivate a culture that is second to none. You will be hands-on and immerse yourself in the trenches to optimize productivity, promote growth, spark innovation, and incite change from within. We're searching for a visionary leader who is excited to build something awesome and share it with the world! Shift:  Thursday-Sunday (7pm-5:30 AM) You will... ● Drive continuous development to production, quality, cost, and delivery initiatives while building and maintaining relationships with hourly associates, managers, carrier partners, vendors, and various departments within HelloFresh ● Oversee the day-to-day production operations, ensuring on-time and accurate delivery of customer orders ● Effectively engage, coach, motivate and lead the Production team for career progression and development ● Monitor communication between multiple production lines to eliminate downtime ● Establish procedures, metrics and processes to drive productivity and optimization ● Analyze and identify areas of improvement in cost savings, production, and lead times ● Develop and administer operational procedures for outgoing shipments, handling and disposition of products, and keeping the highest standards of quality ● Create, learn, and assist on strategic planning and forecasting to improve existing production issues ● Establish new procedures, metrics, and processes alongside the COO and Director of Operations ● Develop and administer operational procedures for executing activities for outgoing shipments, handling and disposition of products, and keeping the highest standards of Quality ● Create a positive team dynamic that encourages all employees to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience You are... ● Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas ● Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency ● Strategic: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency ● Problem-solver: you have a knack for production planning and are a critical thinker who uses logic to identify alternatives and present solutions to complex problems while thinking in terms of contingency plans ● Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none You have.... ● Bachelor’s degree Required, diploma or GED required ● 5+ years of operational leadership in food manufacturing/production plant ● Prior experience in direct to consumer fulfillment / eCommerce operations ● Understanding of food safety regulations/compliance (SQF, HACCP, AIB, BRC) ● Proven success managing teams of 100+ employees in a hyper-growth organization - our culture is a critical part of our success, and you need to help drive it ● Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement (Six Sigma, APICS, Kaizen certification a plus) ● Efficient Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.) capabilities You will... ● Drive continuous development to production, quality, cost, and delivery initiatives while building and maintaining relationships with hourly associates, managers, carrier partners, vendors, and various departments within HelloFresh ● Oversee the day-to-day production operations, ensuring on-time and accurate delivery of customer orders ● Effectively engage, coach, motivate and lead the Production team for career progression and development ● Monitor communication between multiple production lines to eliminate downtime ● Establish procedures, metrics and processes to drive productivity and optimization ● Analyze and identify areas of improvement in cost savings, production, and lead times ● Develop and administer operational procedures for outgoing shipments, handling and disposition of products, and keeping the highest standards of quality ● Create, learn, and assist on strategic planning and forecasting to improve existing production issues ● Establish new procedures, metrics, and processes alongside the COO and Director of Operations ● Develop and administer operational procedures for executing activities for outgoing shipments, handling and disposition of products, and keeping the highest standards of Quality ● Create a positive team dynamic that encourages all employees to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience You are... ● Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas ● Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency ● Strategic: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency ● Problem-solver: you have a knack for production planning and are a critical thinker who uses logic to identify alternatives and present solutions to complex problems while thinking in terms of contingency plans ● Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none You have.... ● Bachelor’s degree Required, diploma or GED required ● 5+ years of operational leadership in food manufacturing/production plant ● Prior experience in direct to consumer fulfillment / eCommerce operations ● Understanding of food safety regulations/compliance (SQF, HACCP, AIB, BRC) ● Proven success managing teams of 100+ employees in a hyper-growth organization - our culture is a critical part of our success, and you need to help drive it ● Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement (Six Sigma, APICS, Kaizen certification a plus) ● Efficient Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.) capabilities You’ll get… - Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities - Generous PTO and flexible attendance policy - Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment - Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_) - Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+ - Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment. When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes: - Dates of birth - Dates of attendance at educational institutions - Dates of graduation Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience.
Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks. Colorado Pay Range $83,050—$96,050 USD ## About HelloFresh ## Company Overview - **One-liner**: HelloFresh is a global meal-kit and food solutions company that delivers pre-portioned ingredients and recipes directly to consumers, aiming to revolutionize the way people eat by making home cooking accessible, convenient, and sustainable. - **Entity Type**: Public (Ticker: HFG on the Frankfurt Stock Exchange) - **Headquarters**: Berlin, Germany - **Founded**: 2011 - **Founders**: Dominik Richter, Thomas Griesel, Jessica Nilsson ## Core Business - **Primary Industry**: Meal Kit Delivery / Integrated Food Solutions - **Target Customers**: B2C – primarily busy households, couples, and individuals looking for convenient, high-quality meal options. Also serves the ready-to-eat and pet food markets. - **Mission Statement**: "Democratizing access to high-quality food" by allowing everyone to enjoy a varied, tasty diet while helping consumers save money and reduce food waste. ## Products & Services - **HelloFresh (Core Meal Kits)**: The flagship subscription service offering pre-portioned ingredients and step-by-step recipes for a wide variety of meals. Type: Subscription-based physical goods. - **Factor_**: A ready-to-eat, chef-prepared meal delivery service (operates in the US, Canada, and Australia). Type: Subscription-based physical goods. - **Youfoodz**: A ready-to-eat meal brand in Australia. Type: Subscription-based physical goods. - **EveryPlate**: A budget-friendly meal kit brand in the US and Australia. Type: Subscription-based physical goods. - **Chefs Plate**: A meal kit brand in Canada. Type: Subscription-based physical goods. - **Green Chef**: An organic-focused meal kit brand in the US. Type: Subscription-based physical goods. - **The Pet Food Brands**: Premium pet food delivery services (e.g., The Pets Table in the US). Type: Subscription-based physical goods. ## Market Standing - **Valuation/Market Cap**: As a public company, market cap fluctuates. As of mid-2025, it is approximately €1.5-2.0 billion (based on public trading data). - **Key Metric (Annual Revenue)**: €6.76 billion in net revenue in FY 2025. - **Key Metric (Meals Delivered)**: ~850 million meals delivered in 2025. - **Key Metric (Employees)**: +29,000 employees globally. - **Notable Investors/Partners**: The company is publicly traded. Key institutional investors include major European and US asset managers. Strategic partnerships exist with various food suppliers and logistics providers. - **Growth Signals**: The ready-to-eat segment (Factor, Youfoodz) is a major growth driver, now making up a quarter of total revenue. The company is expanding its ready-to-eat offerings into European markets, building on success in North America and Australia. The company operates in 17 countries with 8 different brands. ## Competitive Advantages - **Scale & Data**: With over 18,000 recipes in its database and billions of meals delivered, HelloFresh has an immense dataset on consumer preferences, supply chain optimization, and recipe development, creating a significant moat in logistics and personalization. - **Vertical Integration**: The direct-to-consumer model gives full control over the supply chain, from sourcing to delivery, enabling efficient operations, competitive pricing, and rapid response to customer needs. - **Multi-Brand Strategy**: By operating a portfolio of brands (from budget-friendly EveryPlate to premium Factor), HelloFresh captures a wide range of customer segments and price points, reducing reliance on a single offering. - **Global Footprint**: Presence in 16+ geographies provides diversification and allows for the cross-pollination of best practices and technologies across markets. ## Strategic Focus - **Accelerating Ready-to-Eat**: The company is aggressively growing its ready-to-eat segment (Factor, Youfoodz) and expanding it into new European markets, seeing it as a high-growth, higher-margin opportunity. - **Sustainability & Efficiency**: Continuous focus on reducing food waste, optimizing packaging, and improving supply chain sustainability. The company highlights its role in reducing household food waste compared to traditional grocery shopping. - **Technology & Personalization**: Investing in data science and machine learning to improve menu personalization, demand forecasting, and operational efficiency. - **International Expansion**: Leveraging success in core markets (US, Germany, Australia) to expand into adjacent geographies and product categories. ## Why Work Here - **Culture**: Described as a "global tech company" with a "local start-up vibe." The company emphasizes a data-driven, entrepreneurial, and ownership-oriented culture. Core values include Ownership, Inclusivity, and Innovation. - **Diversity & Inclusion**: HelloFresh has over 10 employee resource groups (ERGs) and is committed to fostering a sense of belonging. The careers page states, "Everyone is welcome at our table." - **Work Environment**: The company operates in 17 countries with multiple offices and distribution centers. Roles range from warehouse operations and logistics to software engineering, marketing, and data science. - **Perks**: The company offers competitive pay and benefits, though specifics vary by location. The culture is described as collaborative, with a focus on "achieving something delicious, every day." - **Growth Trajectory**: As a rapidly growing public company with a strong focus on innovation and expansion, employees have opportunities to work on high-impact projects and grow their careers across different brands and geographies. ## Sources 1. [hellofreshgroup.com](https://hellofreshgroup.com/en/) 2. [careers.hellofresh.com](https://careers.hellofresh.com/global/en/) 3. [hellofresh.com](https://www.hellofresh.com/about/working-at-hellofresh) 4. [careers.hellofresh.com/leadership](https://careers.hellofresh.com/global/en/leadership-at-hellofresh) 5. 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