---
title: 'US Expansion & Operations Manager at Wheely'
canonical: 'https://feeny.ai/job/us-expansion-operations-manager-wheely-new-york-new-york-cn105qhkrrcb'
type: 'job'
last_seen: '2026-09-10'
---

# US Expansion & Operations Manager at Wheely

- **Company:** Wheely
- **Location:** New York New York, United States
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-10
- **Apply:** https://boards.greenhouse.io/wheely/jobs/7863989003?gh_jid=7863989003

## Job description

## About Wheely

Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.

We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.

## About The Role

We're accelerating our US rollout following the successful launch of New York, and we're looking for a Founding US Launcher to join the team.

This is a highly mobile role with no fixed office location. Over the next 6-18 months, you'll move between some of America's most exciting markets, starting with Miami and Los Angeles, leading each new market launch from the ground up.

## Responsibilities

- Lead the operational launch of new US markets, spending 3-6 months in each city before moving to the next launch.
- Build local supply by recruiting, onboarding and developing exceptional chauffeurs who meet Wheely's service standards.
- Establish operational processes that ensure new markets deliver a consistently premium customer experience from day one.
- Work closely with Product, Marketing, Customer Support and the executive team to coordinate successful market launches.

## Requirements

- Experience: 3+ years of professional experience in a fast-paced, highly analytical environment (Tech startups, Management Consulting, Investment Banking).
- Bachelor's or Master's degree in STEM, Economics, Business or a related quantitative discipline from a leading university.
- Strong analytical skills.
- Relentless Ownership: You thrive in high-stakes, ambiguous environments, operate with extreme urgency, and do whatever it takes to conquer a new market.
- Excellent stakeholder management and communication skills, with the ability to influence external partners and collaborate effectively across cross-functional teams.
- Eligibility to work in the US or obtain a US work visa, and willingness to relocate between US cities every 3-6 months and travel extensively.
- Professional fluency in English.

## What We Offer

- Base salary up to $160k per year, plus an annual bonus and equity in a high-growth scale-up.
- Accommodation provided in each launch city, alongside support for relocation between US markets.
- Comprehensive benefits package, including health coverage and other benefits designed to support your wellbeing.
- Monthly credit for journeys with Wheely, allowing you to experience our service as a passenger and stay closely connected to the product.

All of your personal information will be collected stored and processed in accordance with [Wheely’s Candidate Privacy Notice](https://wheely.com/en/legal/uk/for-candidates/privacy)

## About Wheely

## Company Overview
- **One-liner**: Wheely is a premium chauffeur service that combines luxury transportation with on-demand app technology to provide discerning travelers with a private, high-end commuting experience.
- **Entity Type**: Private (Series B)
- **Headquarters**: London, United Kingdom (Registered office: The Monastery Barn, Syon Park, London Road, Brentford, TW8 8JF)
- **Founded**: 2010
- **Founders**: Anton Chirkunov

## Core Business
- **Primary Industry**: Premium ground transportation / Luxury mobility services
- **Target Customers**: B2C (discerning travelers, business executives) and B2B (corporate travel programs); focused on high-net-worth individuals and business travelers
- **Mission/Purpose**: To protect users' time by providing a consistently premium, comfortable, and refined chauffeur experience with privacy at its core.

## Products & Services
- **On-Demand Chauffeur Service**: Book luxury chauffeur-driven vehicles on-demand or in advance via iOS/Android apps, available in London, Paris, New York, Dubai, and Moscow.
- **Airport Transfers & Commuter Rides**: Specialized airport transfer and daily commute solutions for members and business travelers.
- **Premium Vehicle Fleet**: A range of luxury vehicles available for members and corporate clients.
- **Corporate & Event Services**: Official chauffeur for prestigious events (e.g., Royal Ascot, Henley Royal Regatta).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metrics**: Total funding of $73.0M across 4 rounds (including $28M Series B); annual revenue estimated at $12.0M; $110M in annual bookings as of early 2020; 80,000 total passenger base (as of early 2020)
- **Notable Investors/Partners**: Not fully disclosed, but the company has raised significant venture funding. Partners include high-profile UK events (Royal Ascot, Henley Royal Regatta).
- **Growth Signals**: 
  - Launched in the USA (New York) in March 2026
  - Headcount of ~180 employees (+13.3% YoY, +36 people)
  - Expanding operations across 12 countries including Cyprus, UAE, France, and USA
  - Named one of the "hottest" European startups by Wired (2014)
  - Included in the Financial Times' 1,000 fastest-growing companies in Europe (2019)

## Competitive Advantages
- **Premium Positioning**: Unlike traditional ride-hailing (e.g., Uber, Lyft), Wheely focuses exclusively on luxury chauffeur experiences with a curated fleet and high-touch service.
- **Privacy-First Platform**: Built with user privacy at its core—a key differentiator for high-net-worth and business travelers.
- **Multi-City Presence**: Operations in major global cities (London, Paris, New York, Dubai, Moscow) with a consistent premium experience across markets.
- **Event & Corporate Partnerships**: Exclusive partnerships with prestigious events (Royal Ascot, Henley Royal Regatta) provide brand credibility and VIP access.
- **Long-Term Track Record**: Founded in 2010, Wheely has over a decade of operational experience and a proven business model.

## Strategic Focus
- **US Market Expansion**: Recent launch in New York (March 2026) marks a significant push into North America, with a dedicated US operations hub.
- **Technology-Driven Growth**: Heavy investment in engineering (11 open roles), data science (4 open roles), and product management (6 open roles) to build proprietary technology for marketplace, maps, and platform.
- **Global Scaling**: Continued expansion into new megacities, with a focus on establishing Wheely as the leader in premium ride-hailing globally.
- **Customer Experience Excellence**: Emphasis on mystery shopper programs, CRM & loyalty initiatives, and continuous service refinement.

## Why Work Here
- **Culture**: Mission-driven, privacy-focused, and ambitious. Values include "putting customers first," "fine work and craftsmanship," and "mission-first." The company emphasizes progress on merit and results over tenure.
- **Remote/Hybrid Policy**: Hybrid/office-based with hubs in London (HQ), Nicosia (R&D/Engineering), Dubai (EMEA customer service & business development), Paris (French operations), and New York (US operations).
- **Benefits**:
  - Relocation allowance and visa sponsorship
  - Private medical and dental insurance
  - Exclusive discounted rates for Wheely services and mystery shopper program
  - Annual professional development stipend (courses, conferences, certifications)
  - Daily meal allowance or fresh meals in office (location-dependent)
  - Enhanced parental leave
- **Engineering Focus**: Strong engineering culture with teams in Nicosia and London; roles include Backend Engineers (Maps, Marketplace, Platform), Site Reliability Engineers, and Tech Lead Managers.
- **Growth Opportunities**: Rapidly scaling company with recent US launch; opportunity to work on complex, high-impact problems in a premium tech-enabled service.

## Sources
1. [wheely.com](https://wheely.com/en)
2. [wheely.com/careers](https://wheely.com/en/careers)
3. [wheely.com/open-roles](https://wheely.com/en/careers/open-roles)
4. [linkedin.com/company/wheely](https://uk.linkedin.com/company/wheely)
5. [indeed.com](https://www.indeed.com/cmp/Wheely)

## Other roles at Wheely

- [FP&A Associate](https://feeny.ai/job/fp-a-associate-wheely-nicosia-6y9fkw90ceqn) — Nicosia, Cyprus
- [FP&A Associate](https://feeny.ai/job/fp-a-associate-wheely-london-england-k4hj9r16yaax) — London England, United Kingdom
- [Customer Service Agent, French Speakers](https://feeny.ai/job/customer-service-agent-french-speakers-wheely-dubai-4bz6cy7q2rc6) — Dubai, United Arab Emirates
- [General Manager, UK](https://feeny.ai/job/general-manager-uk-wheely-london-england-5h8wrdd9ma9p) — London England, United Kingdom
- [(Senior) Backend Engineer, Marketplace](https://feeny.ai/job/senior-backend-engineer-marketplace-wheely-london-england-kvpghtwm6b7r) — London England, United Kingdom
- [(Senior) Backend Engineer, Maps](https://feeny.ai/job/senior-backend-engineer-maps-wheely-london-england-6280aapxt2b9) — London England, United Kingdom
- [Marketing & Partnerships Manager, NYC](https://feeny.ai/job/marketing-partnerships-manager-nyc-wheely-new-york-new-york-ne5z89hz934a) — New York New York, United States
- [Founder Associate](https://feeny.ai/job/founder-associate-wheely-london-england-rya2xzk1tmmg) — London England, United Kingdom
- [CRM & Loyalty Lead / Head of CRM](https://feeny.ai/job/crm-loyalty-lead-head-of-crm-wheely-london-1fpqqhttkrp4) — London, United Kingdom / Nicosia, Cyprus
- [General Manager, LA](https://feeny.ai/job/general-manager-la-wheely-los-angeles-california-qxevgk2zq090) — Los Angeles California, United States