--- title: 'US Insurance Credentialing Expert at Jane' canonical: 'https://feeny.ai/job/us-insurance-credentialing-expert-jane-united-states-fy71496wv8nw' type: 'job' last_seen: '2026-09-11' --- # US Insurance Credentialing Expert at Jane - **Company:** Jane - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-08 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/jane/9cd773a2-75d1-4495-a286-200b2be75eab ## Job description ## About the Role Hi, I'm [Karen Salmon](https://www.linkedin.com/in/karen-salmon-6a3719119/), the U.S. Insurance Lead here at Jane. I've been with Jane for over two years and lead a small but mighty team supporting U.S.-based clinics through the real, day-to-day complexities of insurance billing. Our work is all about helping clinics get paid accurately and on time. We collaborate closely with payers, internal teams, and clinic staff to remove friction, clarify processes, and advocate for our customers. We're also directly involved in shaping how Jane builds and improves its U.S. billing tools and services. This role is a first for us. You'll be building Jane's very first credentialing service from the ground up, starting with our Billing Service customers, with a broader offering likely down the road. If you love digging into a hard problem, building something from zero, and helping it grow into something real, this is that opportunity. What Impact We're Looking For You To Make - Build the foundation for credentialing at Jane, designing and launching our first centralized credentialing framework from scratch. - Select and implement a scalable credentialing software platform that fits seamlessly into how our teams already work. - Cultivate strong, lasting vendor partnerships that keep our tools evolving alongside our needs. - Champion rigorous verification and compliance protocols that protect Jane and our customers from risk. - Partner across legal, IT, and clinical teams to keep credentialing work aligned, transparent, and moving forward. What Experience We Need - 5+ years of experience in credentialing management, ideally within healthcare or a related regulated industry. - Deep credentialing-specific expertise, including provider enrollment, payer requirements, and re-credentialing cycles. - Hands-on experience evaluating, selecting, and implementing credentialing software platforms. - Strong compliance knowledge, with an eye for building verification protocols that hold up to audit scrutiny. - Excellent cross-functional communication skills, with experience partnering across legal, IT, and operational teams to get things done. If you don't meet every single qualification but are excited about this role, we'd still love to hear from you. ## Compensation & Benefits Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This is reflected by a strong starting annual salary of $72,000 USD for the US Insurance Expert role at Jane. You’ll be eligible for a salary increase each year on your work anniversary that will reflect the hard work you’ll be doing to meet our customers’ high bar and the growth you’ll be experiencing in a fast-paced, high growth environment. At Jane, we offer flexible [benefits options](https://px.sequoia.com/prospect/gacc-d61e18e0-59a4-11ef-a066-3f12ca695f73) that includes a range of health, dental, and vision plans, with a 100% employer-paid option. Employees have access to income protection through life insurance and disability coverage, and can choose between an FSA or HSA (with the high deductible plan option) for medical expenses. Our well-being perks feature services like One Medical for virtual care, Spring Health for personalized mental health support, XP Health for vision care, and much more to support your overall health and wellness. More About Jane Jane is a founder-led, high-growth SaaS company with a remote-first team working across Canada, the US, and the UK, united by our mission to help the helpers. We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We're all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives. Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We're proud of what we've built and quick to admit what we don't know yet. We listen, learn, and adjust as we go. More than 70,000 businesses run on Jane which has 250,000+ practitioners interacting with our product on a daily basis and growth is continuing to accelerate. Our goal isn't just delivery - it's delight. We move quickly, communicate openly, and solve real problems together. If you're energized by ambiguity, motivated by impact, and eager to learn with others, you'll thrive at Jane. Jane takes job scams and candidate fraud seriously. Jane will only contact you from an @[jane.app](http://jane.app) email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at hiring@jane.app before sharing any personal information. ## About Jane ## Core Business - **Primary industry/industries**: Healthcare IT / Practice Management Software - **Target customers**: B2B – allied health practitioners (physiotherapists, counsellors, chiropractors, massage therapists, etc.) and their clinics - **Mission or purpose statement**: “We are here to help the helpers.” [jane.app](https://jane.app/about) ## Products & Services - **[Jane (Core Platform)]**: A SaaS practice management suite covering scheduling, charting, billing, telehealth, payments, and invoicing. Used by over 240,000 practitioners across 65,000 clinics in 60 countries. [jane.app](https://jane.app/careers) - **[Jane AI]**: An AI services layer built on an open-source agent framework that automates administrative tasks while respecting HIPAA/PIPEDA standards. Still in early development, with a dedicated team (JaneAI) operating as a startup inside Jane. [jane.app](https://jane.app/careers/9e0073b5-1ccd-48d9-a1c4-780b40bfda99/jane-ai-senior-staff-developers) ## Market Standing - **Valuation/Market Cap**: $1.8 B valuation as of May 2025 (backed by TCV) [jane.app](https://jane.app/careers/9e0073b5-1ccd-48d9-a1c4-780b40bfda99/jane-ai-senior-staff-developers) - **Key Metric**: Revenue – Not publicly available (profitable, but exact figures undisclosed). Total funding – Not disclosed (only known investor: TCV). - **Notable Investors/Partners**: TCV (lead investor in the 2025 round) [jane.app](https://jane.app/careers/9e0073b5-1ccd-48d9-a1c4-780b40bfda99/jane-ai-senior-staff-developers) - **Growth Signals**: - Over 1,000 new clinics join every month (entirely through word-of-mouth, no sales team) [jane.app](https://jane.app/careers/9e0073b5-1ccd-48d9-a1c4-780b40bfda99/jane-ai-senior-staff-developers) - Employee headcount ~728 as of April 2026 [leadiq.com](https://leadiq.com/c/jane-app/5a1da5d9230000540098cfc1/employee-directory) - Stock options have grown 11× over the past six years [jane.app](https://jane.app/careers/9e0073b5-1ccd-48d9-a1c4-780b40bfda99/jane-ai-senior-staff-developers) - Profitable and growing rapidly [jane.app](https://jane.app/careers) ## Competitive Advantages - **Word-of-mouth growth**: No sales team – the product itself drives adoption, indicating strong product-market fit and customer love. - **Deep domain focus**: Built exclusively for allied health practitioners, with workflows tailored to their specific needs (e.g., physiotherapy, counselling, chiropractic). - **AI built responsibly**: Jane AI is designed to augment, not replace, practitioners; patient data is never used to train AI models, and all AI suggestions are human-reviewed. [jane.app](https://jane.app/careers) - **Scale with profitability**: Rare combination of high valuation ($1.8B), real revenue, and profitability, providing stability while still innovating. - **Customer obsession**: NPS of 57 (top 10% of Canadian tech companies on Culture Amp), and 93% of employees would recommend Jane as a great place to work. [jane.app](https://jane.app/careers) ## Strategic Focus - **AI-first transformation**: Building an AI services layer (Jane AI) to automate administrative tasks across scheduling, charting, billing, etc., with the goal of letting practitioners focus on patient care. - **Global expansion**: Already in 60 countries, with continued international growth through product excellence. - **Deepening the platform**: Reinventing and rebuilding existing features to raise the bar, not just adding new ones. [jane.app](https://jane.app/careers) - **Responsible innovation**: Prioritising safety, compliance, and clinic feedback in all AI development. ## Why Work Here - **Remote-first & async-first**: Work from anywhere in your country (and sometimes abroad); Jane AI operates with its own autonomy while staying connected to the main company. [jane.app](https://jane.app/careers) - **Transparency**: Compensation and equity are posted on every job listing; stock options are part of the Jane Stock Options Plan (JSOP). [jane.app](https://jane.app/careers) - **Growth & development**: Fast scaling means room to grow; the company supports continuous learning and career progression. [jane.app](https://jane.app/careers) - **Stability with startup energy**: Profitable, well-funded, yet still moving quickly – especially within the Jane AI team, which operates like an early-stage startup inside an established company. [jane.app](https://jane.app/careers/9e0073b5-1ccd-48d9-a1c4-780b40bfda99/jane-ai-senior-staff-developers) - **Culture**: Driven by values – “Love Jane”, “Work Hard”, “Have Fun”. High employee satisfaction (93% recommend Jane). [jane.app](https://jane.app/about) - **Benefits**: Full healthcare coverage, flexible time off, and competitive cash + equity. [jane.app](https://jane.app/careers/9e0073b5-1ccd-48d9-a1c4-780b40bfda99/jane-ai-senior-staff-developers) - **Meaningful work**: Directly impact the daily lives of hundreds of thousands of healthcare practitioners and millions of patients. ## Sources 1. [jane.app – About](https://jane.app/about) 2. [jane.app – Careers](https://jane.app/careers) 3. [jobs.ashbyhq.com – Jane Job Openings](https://jobs.ashbyhq.com/jane) 4. [jane.app – Jane AI Founding Engineer Job Posting](https://jane.app/careers/9e0073b5-1ccd-48d9-a1c4-780b40bfda99/jane-ai-senior-staff-developers) 5. [leadiq.com – Jane App Employee Directory](https://leadiq.com/c/jane-app/5a1da5d9230000540098cfc1/employee-directory) ## Other roles at Jane - [Senior Manager, Payments Risk](https://feeny.ai/job/senior-manager-payments-risk-jane-canada-united-states-jkwfzdxt764h) — Canada / United States - [Senior Manager, Vertical Markets Strategy & Insights](https://feeny.ai/job/senior-manager-vertical-markets-strategy-insights-jane-canada-ztksth78a5n3) — Canada - [Senior Events Specialist - Field Marketing & Tradeshows](https://feeny.ai/job/senior-events-specialist-field-marketing-tradeshows-jane-canada-h0ekj8k0dv7e) — Canada - [Staff Developer - Cloud Engineering](https://feeny.ai/job/staff-developer-cloud-engineering-jane-canada-h45cpd4jyfm2) — Canada - [Staff Growth Designer](https://feeny.ai/job/staff-growth-designer-jane-canada-3dabxpt5rgbp) — Canada - [Senior Manager of Business Systems](https://feeny.ai/job/senior-manager-of-business-systems-jane-canada-united-states-k71jar520p85) — Canada / United States - [Senior Developer - Delivery Engineering](https://feeny.ai/job/senior-developer-delivery-engineering-jane-canada-8dx6ybecaah0) — Canada - [Executive Assistant (Jane Leadership Team)](https://feeny.ai/job/executive-assistant-jane-leadership-team-jane-canada-w9dwvmb8venn) — Canada - [Director of Growth Marketing (SMB & Self Serve)](https://feeny.ai/job/director-of-growth-marketing-smb-self-serve-jane-canada-united-states-hb1fpxh8zcwv) — Canada / United States - [Senior Legal Counsel](https://feeny.ai/job/senior-legal-counsel-jane-canada-rk1svshb6e1m) — Canada